2 piscinas al aire libre, sillones reclinables de piscina

Opiniones sobre Carolinian Beach Resort

3 out of 5
Carolinian Beach Resort
2506 North Ocean Blvd, Myrtle Beach, SC

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 377 de 1075 opiniones" "
Evaluación: 8 - Bueno. 342 de 1075 opiniones" "
Evaluación: 6 - Aceptable. 182 de 1075 opiniones" "
Evaluación: 4 - Mediocre. 90 de 1075 opiniones" "
Evaluación: 2 - Terrible. 84 de 1075 opiniones" "

7,6/10

Limpieza

7,8/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Victor Manuel

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very good experience, I recommend it for your vacation.
Se hospedó 2 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 5 abr. 2024
Thank you for your wonderful review, Victor. We're thrilled to hear that you had a very good experience during your stay with us. We look forward to welcoming you back for another great stay in the future!

8/10 Bueno

Rosanly

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en marzo de 2021

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención
Me gusto por el desayuno es en un restaurante, pero las piscinas no las mantienen limpias y no tuvo señal mi celular aho fatal
Se hospedó 3 noches en marzo de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Triste.
En la habitación todo estuvo bien.. pero al llegar tuvimos un problemita y pedimos ayuda a recepción y simplemente no quisieron ayudar es más nos miraban feo.. igual si agradecemos a un señor recepcionista que nos atendió al siguiente día el muy amable , solo fueron dos señoras que nos trataron así al llegar. Lo demás todo bien todo limpio. Solo sería bueno que fueran más amables y traten mejor a sus clientes...
Se hospedó 2 noches en septiembre de 2020
Respuesta de MM el 16 sept. 2020
Thank you for taking the time to share your experience about your recent stay at the Carolinian Beach Resort - As we continue to review feedback from our guests in which we share during our daily meeting with our staff. We hope you will consider staying with us again in the future. Michael McMIller - General Manager

10/10 Excelente

Silvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Silvia perez
Hermoso lo recomiendo 100%
Se hospedó 1 noche en agosto de 2020
Respuesta de MM el 18 ago. 2020
Thank you for taking the time to share your experience about your recent stay at the Carolinian Beach Resort - As we continue to review feedback from our guests in which we share during our daily meeting with our staff. We hope you will consider staying with us again in the future. Michael McMIller - General Manager

8/10 Bueno

Benjamin

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Hormigas
Tenian muchas hormigas en la mesa.
Se hospedó 2 noches en agosto de 2020
Respuesta de MM el 17 ago. 2020
Thank you for taking the time to share your experience about your recent stay at the Carolinian Beach Resort - As we continue to review feedback from our guests in which we share during our daily meeting with our staff. We hope you will consider staying with us again in the future. Michael McMIller - General Manager

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en mayo de 2020
Respuesta de Michael McMiller el 21 may. 2020
Thank you for taking the time to share your experience about your recent stay at the Carolinian Beach Resort - As we continue to review feedback from our guest in which we share during our daily meeting with our staff. We hope you will consider staying with us again in the future. MIchael McMIller - General Manager

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto la limpieza de las instalaciones y el buen trato del personal.
Se hospedó 1 noche en enero de 2020
Respuesta de Herb W. el 29 ene. 2020
Thank you for the positive comments about cleanliness and our staff! we hope to see you again!

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Buena ubicación y bonita playa, check in retrasada más de 30 minutos, las sabanas de la cama sucias, mal olor en el hotel, no hicieron limpieza del cuarto, solo cambiaron toallas, las piscinas llenas y sucias, el personal se veía cansado y rebasado pues el hotel estaba lleno, no había lugar para sentarse a desayunar
Se hospedó 2 noches en agosto de 2019
Respuesta de Herb W. el 7 ago. 2019
We apologize for the trouble with check in, though seemingly you had a good time otherwise. we hope to see you again!

10/10 Excelente

Erick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2019
Respuesta de Herb W. -GM el 3 abr. 2019
Thanks Erick! we appreciate the positive feedback!

10/10 Excelente

flor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Atardecer de amor
Fue hermoso en lo personal me gusto el Silencio del hotel y perfecto para mi .. para meditar y disfrutar el atardecer y el amanecer... Y el Personal muuuy amables .. Siempre correspondía con una sonrisa
Se hospedó 5 noches en diciembre de 2018
Respuesta de Customer Solutions Specialist el 9 ene. 2019
Gracias por sus amables palabras y por mencionar al personal; Sé que lo apreciarán!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2018
Respuesta de Allen Allen el 28 nov. 2018
Thank you for your feedback!

6/10 Aceptable

Richard

Viajó con su familia
No le gustó: Limpieza, servicios
The staff is very nice and the beach access is really good. The hotel itself was not so great. The air conditioning in the room didn’t work as well as it should have so we had to keep the temperature set low in order to keep the room cool. Thankfully, it wasn’t during the hotter months. Also, the floor in our unit was absolutely filthy. My wife walked across the unit in bare feet, and ended up having to wash her feet because of the dirt she picked up on the bottom of them.
Se hospedó 2 noches en mayo de 2024
Respuesta de Vacasa Review Team el 21 may. 2024
Hi Richard. Thank you for taking the time to share this review with us. We are happy that you enjoyed the beach access. We are sorry for any cleanliness issues you encountered and will follow up with our housekeeping team to ensure they are being more thorough. We will also be sure that the AC is checked to make sure it is functioning fully. Thank you for staying with us. We hope to host you again with an improved experience.

10/10 Excelente

Timothy

Le gustó: Limpieza, estado de la propiedad e instalaciones
Place was clean and the staff was very friendly
Se hospedó 2 noches en mayo de 2024
Respuesta de Vacasa Review Team el 21 may. 2024
Thank you for your review, Timothy. We are happy that you had an enjoyable stay. It was a pleasure to host you. We hope you'll visit us again.

10/10 Excelente

Ivan

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything was perfect I will recommend it will our staying place stating now
Se hospedó 2 noches en mayo de 2024
Respuesta de Vacasa Review Team el 21 may. 2024
Thank you for your kind review. We’re delighted you enjoyed your stay! You were wonderful guests and we look forward to your next visit.

10/10 Excelente

Meredith

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I had a great time at this hotel! There were so many amenities. The included breakfast buffet at Magnolia's was a great way to start the day. We were also given coupons that actually worked - we enjoyed free tickets to the SkyWheel and Broadway Grand Prix thanks to the Carolinian. The lazy river and pool were nice but I enjoyed the beach access more. The parking deck situation was fine although it did seem to fill up quickly. I also appreciated the staff providing beach and pool towels. My one gripe is that the door code can be very finicky - I had to learn to enter it very quickly. After getting the hang of that, it was a non-issue. Would definitely stay again! Can't beat the affordability and location.
Se hospedó 2 noches en mayo de 2024
Respuesta de Vacasa Review Team el 21 may. 2024
Thank you so much for taking the time to leave a review and share your experience, Meredith. We're delighted to hear that you enjoyed your stay and all of the amenities this home has to offer. You were great guests and we can't wait until next time.

8/10 Bueno

Kensi, Summerville

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Likes: I liked the access to the beach. Big bathroom with a soaking tub. Dislikes: You have to park a block over. So if you are a single woman, it's not very safe walking by yourself. Very noisy - the doors slams hard, it echos from people being in the pools. TV reception is very bad.
Se hospedó 2 noches en mayo de 2024
Respuesta de Vacasa Review Team el 14 may. 2024
We appreciate you leaving this review for us, Kensi. We are so happy to hear that you enjoyed your stay. We apologize for any aspects of our place that you didn't find suitable and are sorry for any inconvenience this caused. It was a pleasure to host you and we hope that you'll visit us again.

8/10 Bueno

Joey

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
I had a great time. Everything was perfect
Se hospedó 2 noches en mayo de 2024
Respuesta de Vacasa Review Team el 14 may. 2024
We appreciate you leaving this review, Joey. We're thrilled to hear that your stay was perfect. It was a pleasure to host you and we hope you'll stay with us again.

6/10 Aceptable

Michael

To loud kids screaming early morning
Se hospedó 2 noches en mayo de 2024
Respuesta de Vacasa Review Team el 14 may. 2024
Thank you for your review, Michael. We apologize if noise from the neighboring units detracted from your stay. We hope you'll give us another chance to host you in the future.

10/10 Excelente

Aaron

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Access to the beach was excellent. Room was clean and the hotel was quiet. Local amenities were close by within walking distance. A very enjoyable experience. Would stay there again.
Se hospedó 4 noches en mayo de 2024
Respuesta de Vacasa Review Team el 14 may. 2024
Thank you for your review, Aaron. We are delighted to know how much you enjoyed your stay and all of the amenities nearby. It was a pleasure to host you and we look forward to your next visit.

4/10 Mediocre

Selvakumaravel

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The gate code was terrible and higly inconvenient. The hottub was cold. The room had a view but it was technically not beach front and people were hanging out right by the balcony and made it uncomfortable for us to sit out. I would't book again. Staf were helpful.
Se hospedó 3 noches en mayo de 2024
Respuesta de Vacasa Review Team el 7 may. 2024
Hi Selvakumaravel. We appreciate you sharing this feedback with us. We are sorry for any aspects of your stay that you didn't find suitable. Thank you for staying with us. We do hope to have another opportunity to host you in the future.

10/10 Excelente

Brittany Morgan

Se hospedó 3 noches en abril de 2024
Respuesta de Vacasa Review Team el 7 may. 2024
Thank you for rating your stay, Brittany. It was a pleasure to host you. Please visit again anytime!

10/10 Excelente

Debbie, Vankleekhill

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I like the awesome breakfast and close to everything. Great waking on the beach and boardwalks
Se hospedó 14 noches en abril de 2024
Respuesta de Vacasa Review Team el 7 may. 2024
Hi Debbie. We appreciate you leaving this review for us. We are so happy that you had an enjoyable stay. Please visit again soon.

10/10 Excelente

LARRY

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Review Team el 7 may. 2024
Hi Larry. Thank you for rating your stay with us. You were wonderful guests and we hope to host you again sometime.

10/10 Excelente

Jamesen

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cool place
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Review Team el 7 may. 2024
Thank you for your review, Jameson. We are thrilled to hear you liked our place. It was a pleasure to host you. Please visit again anytime!

6/10 Aceptable

Denise

Viajó con su familia
The Location was Great, But the parking was not convenient.
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Review Team el 30 abr. 2024
Thank you for your review, Denise. We are happy that you enjoyed this wonderful location. We apologize for any parking issues you encountered. We hope you'll come stay again sometime.

8/10 Bueno

Denise

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff was friendly and helpful. Only downfall was they only gave one parking pass due to being fully booked. Would have been fine but I wish they would have told me before arrival so we could have road together and not paid for parking
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Review Team el 30 abr. 2024
Thank you for your feedback Denise. We are happy to hear that you had an enjoyable stay overall. We apologize for any lack of communication regarding parking and will follow up with our team. Thank you for staying with us. Please visit again anytime!

6/10 Aceptable

Shannon, Greenville

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Review Team el 7 may. 2024
We appreciate you rating your stay, Shannon. We hope to host you again in the future with an improved experience.

10/10 Excelente

Tanasia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Review Team el 30 abr. 2024
Thank you for your wonderful rating, Tanasia. Please visit again anytime!

10/10 Excelente

Lorena

Viajó con su familia, Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
Very clean and a lot of other perks that come with the stay here
Se hospedó 1 noche en abril de 2024
Respuesta de Vacasa Review Team el 30 abr. 2024
Thank you for your kind review, Lorena. We're delighted to hear that you enjoyed your stay with us. Please visit again soon.

6/10 Aceptable

Pafoua

Property was alright. Check in was easy and fast. Rooms were cleaned and kitchen was well maintained. Felt a little muggy inside but turned on AC and it was fine. Which got too cold and could never find the right temp for the room. Nothing bad about this place, it had everything we needed. - the only thing I hope for this place is upgrade on the curtins and carpets. You can tell carpets were old. Dirty and could be replaced. Walls could be painted. Dinner table needs to be replace bc it’s not stable. And can replace old cushion chairs. Just need upgrades. Also there wasn’t a vaccum cleaner in the unit we were in. I do like to vacuum the mess my kids make but I had to call front desk. They brought one up to me and it did not do the job well. It works but didn’t vaccim anything. So we had dirty floors for 4 days. They don’t do house cleaning either. That’s was the only downer. The place was perfect though for ocean front view.
Se hospedó 4 noches en abril de 2024
Respuesta de Vacasa Review Team el 30 abr. 2024
Thank you for your review, Pafoua. We are happy to know that you enjoyed our place. We love hearing that your check-in was easy and fast. We apologize for any cleanliness concerns and will be sure that our housekeeping team is aware so they can be addressed. It was a pleasure to host you. We hope you'll visit us again.

10/10 Excelente

Katina

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Review Team el 23 abr. 2024
Thank you for your rating, Katina. We hope that you'll stay with us again in the future.

8/10 Bueno

Brigiette

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overall the stay was great! Just hate the parking, you have to go almost a block over to be able to work and during my stay the ended up cutting the elevator off without any warnings nor did they tell us, we had to figure it out on our own. Front desk was very clear with instructions, check in was smooth and they give you free buffet breakfast which was a plus. Another issue we ran into was the codes for the rooms, a few people had mentioned that they had an issue as well when checking in but the matter for us was resolved rather quickly. Lastly, we hated that check out was @10a and you can only get a late check out if you receive a msg prior to your check out and that was inconvenient bc we where at a tournament and it was a later game and we had to leave out @10 with no option of paying an extra fee for a late checkout.
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Reviews Team el 15 abr. 2024
Thank you for your feedback, Brigiette. We are delighted to hear that you enjoyed your stay. We apologize for any inconvenience caused by the parking location or the elevators. We will share your feedback about the check out time. You were wonderful guests and we hope to host you again in the future.

10/10 Excelente

Roger

Se hospedó 4 noches en abril de 2024
Respuesta de Vacasa Reviews Team el 15 abr. 2024
Thank you for rating your stay, Roger. We hope to host you again in the future.

10/10 Excelente

Tyesha

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Servicios, estado de la propiedad e instalaciones
Always a pleasure staying here minus the parking.
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Reviews Team el 13 abr. 2024
Thank you for your feedback, Tyesha!

8/10 Bueno

rick

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de Vacasa Reviews Team el 13 abr. 2024
Thank you for your feedback, Rick! We look forward to your next stay with us.

8/10 Bueno

Joshua

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Towels were smelly, pillow cases were dirty, but other than that it was a great stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Vacasa Reviews Team el 13 abr. 2024
Hello Joshua! Our apologies for the cleanliness issues with he pillows and towels. We use your feedback as a means to improve and look forward to hosting you again for a truly exceptional stay.

8/10 Bueno

Karen

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our stay at the Carolinian Beach Resort was relaxing. The hotel was conveniently located to on the strip, with easy access to restaurants and shopping. Our room was oceanfront and as described on the website. The rooms were clean and our hallway was quiet. However, please note that there was a break down in communication while trying to locate our room. We asked a staff member who led us in the wrong direction. Once we found our room, our door code did not work. Luckily, the maintenance man was already on our floor and reset our code. Please beware that there are scammers sliding advertisements for fake restaurants under the door. This is not a reflection on the hotel, as the person was dressed in regular clothes and had the flyers in his pocket, Also, please note that parking is across the street in the parking garage. One day the elevator in the garage stopped working. By the time we checked out, it was working. Although the parking garage is lit, the lighting is not all that great. So, please use general safety precautions. Aside from minor hiccups, our stay was great!
Se hospedó 2 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 13 abr. 2024
Thank you for your review, Karen! We look forward to hosting you again!

10/10 Excelente

Destiny

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2024
Respuesta de Vacasa Reviews Team el 13 abr. 2024
Thank you for rating your stay, Destiny! We hope to host you again in the future!

8/10 Bueno

Michael

Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Review Team el 23 abr. 2024
Thank you for your kind rating, Michael. It was a pleasure to host you. Please visit again soon.

10/10 Excelente

Debra

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We have stayed here 3 times and will be back..Great location..reasonable prices and free breakast..Nice and clean roomsn
Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 5 abr. 2024
Thank you for your review, Debra. We're delighted to hear that you enjoyed your visit. We look forward to welcoming you back for your fourth stay, and we'll strive to make it just as enjoyable as your previous visits!

8/10 Bueno

Kayelta

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property is a little outdated but staff was very nice, professional, and helpful. TV wasnt working when i arrived within 10 mins they installed a new tv. Location is great.
Se hospedó 2 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 5 abr. 2024
Thank you for taking the time to share your feedback with us, Kayelta. We apologize for any aspects of our property that did not fully meet your expectations during your visit. However, we're glad to hear that our staff could assist promptly with the TV issue and that you found them nice, professional, and helpful. We appreciate your understanding and are pleased that you enjoyed our great location. We hope to have the opportunity to welcome you back for an even better experience in the future!

10/10 Excelente

ronda

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Rooms were clean and roomy the breakfast buffet at the magnolia was delicious
Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 30 mar. 2024
Thank you for your feedback, Ronda. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

6/10 Aceptable

Scottie

Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Was not very clean. It was blood on the bathroom door from a previous day room had not been dusted in a while. There was dust everywhere.
Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 30 mar. 2024
We apologize if you felt the home was not on par with our cleanliness standards. We would have been happy to address any areas in need of additional attention during your stay had we been notified. We look forward to hosting you again!

6/10 Aceptable

Susan

Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 30 mar. 2024
Thank you for rating your stay, Susan! We hope for the opportunity to provide you with an above-average experience in the future!

8/10 Bueno

david

Le gustó: Limpieza, estado de la propiedad e instalaciones
Like- This was a nice place to stay. Not like- The parking was a little bit of a hassle, but I understand the restriction for this.
Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 22 mar. 2024
David, thank you for your review. We apologize for any inconvenience caused by the parking situation during your stay. We appreciate your understanding and are glad to hear that overall you found our home nice. Thank you for sharing your feedback with us, and we hope to welcome you back again soon!

10/10 Excelente

Elizabeth

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Within walking distance from the event we were attending. Had issues with the air conditioning in our room and wihthin 5 minutes of reporting this to the front desk a gentleman was in our room and within 30 minutes the air conditioner was completely replaced. Excellent response to our problem.
Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 21 mar. 2024
Elizabeth, thank you for your review. We sincerely apologize for the inconvenience you experienced with the air conditioning during your stay. However, we are glad to hear that our team was able to respond promptly and efficiently to resolve the issue. Comfort is important to us, and we appreciate your patience and understanding. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future!

10/10 Excelente

Michael

Viajó con su familia
Great location for the Run to the Sun show! Great food and atmosphere!
Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 22 mar. 2024
Michael, thank you for your review. We're thrilled to hear that you enjoyed the location, food, and atmosphere. It was our pleasure to host you, and we look forward to welcoming you back for another fantastic experience in the future!

8/10 Bueno

wayne

Viajó con su familia
Le gustó: Servicios
a lot of construction debris laying around the hall. the room had no trash can and all trash had to be piled in and on the bathroom trash can
Se hospedó 3 noches en marzo de 2024
Respuesta de Vacasa Reviews Team el 22 mar. 2024
Wayne, thank you for your review. We sincerely apologize for the inconvenience you experienced during your stay. Please know that there is a 24-hour front desk available to assist with any issues, and we encourage guests to report such matters promptly so we can address them promptly. Comfort and satisfaction are important to us, and we appreciate your feedback. We hope to have the opportunity to host you for a worry-free getaway in the future!