Dear Jaime, Thank you for your feedback. We are very sorry for the inconvenience regarding the elevator. We can assure you that we worked with the highest priority on this topic for the whole two days it didn’t work, however, since it was weekend, the service team of the contractor for the elevator had only very limited staff availabilities and had to priorities emergencies in hospitals and trapped individuals. Regarding the room cleaning it was upon your own choosing to hang the „please clean my room“ sign outside of your room door. Since we offer apartments and are no hotel, we want to respect the privacy of our tenants and do not want enter the apartments unless we‘re asked to. However, if the sign is outside the room door, we know that we can enter. This is also described on the info sheet on the pinwall of each apartment. In case of further questions please let us know. Thank you and best regards, Sabrina N. Swoboda-Filipova General Manager

Dear Madam/Sir, Thank you so much for your wonderful review! We are really happy to read that you had a great travel experience and enjoyed your stay in our apartment house with all of the conveniences the building offers, including the attached supermarket and bakery. We hope to welcome you again soon in the future and wish you all the best until then. Thank you and best regards, Sabrina N. Swoboda-Filipova General Manager

Dear Naoki, Thank you very much for your great review! We are very happy to see that you had a great stay in our apartment house and we hope you enjoyed your time in Munich. Thank you and all the best! Best regards, Sabrina N. Swoboda-Filipova General Manager

Sehr geehrte Damen und Herren, Vielen Dank für Ihre Bewertung. Es tut uns leid zu sehen, dass wir Ihren Ansprüchen während Ihres Aufenthalts in unserem Haus leider nicht gerecht werden konnten. Über eine genauere Erläuterung wie wir uns in Ihren Augen verbessern können, würden wir uns sehr freuen. Vielen Dank und Ihnen weiterhin alles Gute. Mit besten Grüßen, Sabrina N. Swoboda-Filipova General Manager

Sehr geehrte Damen und Herren, Vielen Dank für Ihre tolle Bewertung. Es freut uns sehr zu lesen, dass Ihnen Ihr Aufenthalt in unserem Apartmenthaus gefallen hat und Sie eine hoffentlich wunderschöne Zeit in München hatten. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Wir wünschen Ihnen alles Gute! Mit besten Grüßen, Sabrina N. Swoboda-Filipova

Dear Guest, Thank you very much for your great review! We are very happy to see that you had a wonderful stay in our apartment house and we surely hope to welcome you again soon! We wish you all the best until then and a beautiful Holiday season! Thank you again and best regards, Sabrina N. Swoboda-Filipova General Manager

Sehr geehrte Damen und Herren, Vielen Dank für Ihre super Bewertung! Es freut uns sehr, dass Sie sich in unserem Haus wohlgefühlt haben und wir fänden es toll, Sie schon bald wieder in unserem Apartmenthaus begrüßen zu dürfen. Vielen Dank und Ihnen alles Gute! Mit besten Grüßen, Sabrina N. Swoboda-Filipova General Manager

Dear Ladies and Gentlemen, Thank you so much for your great review! We are very happy that you enjoyed your stay, the cleanliness of our property, slept well on our beds and liked the convenience of our facilities! We really hope to welcome you again soon in the future and wish you all the best until then. Thank you and best regards, Sabrina N. Swoboda-Filipova General Manager

Dear Matt, Thank you very much for your great review! We are very happy to see that you enjoyed your stay with us in Munich and hope to welcome you again soon in the future. Thank you once again and all the best! Sabrina N. Swoboda-Filipova General Manager

Dear Maggie, Thank you very much for your great review. We are very happy to see that you again enjoyed your stay with us in Munich and hope to welcome you again soon. All the best until then. Thank you and best regards, Sabrina N. Swoboda-Filipova General Manager

Dear Luigi, Thank you very much for your great review! We are very happy to see that you enjoyed your stay with us and we really hope to welcome you again soon. Thank you and best regards, Sabrina N. Swoboda-Filipova General Managee

Dear Sir, Thank you for your review. We are sorry to read that you did not enjoy your stay in our apartment house and missed the Air Condition. However, we must clarify that your statement about us not informing our guests beforehand about this, is not true. As you can see in our amenity list on the booking platform, you can already see there that we only offer heating and a portable fan. We made specifically sure to double check this after your complaint. We wish you all the best and kindly advise you to thoroughly read the property descriptions prior to booking an accommodation. Thank you and best regards, Sabrina N. Swoboda-Filipova General Manager

Dear Maggie, Thank you very much for your positive review. We are very happy to see that you enjoyed your stay with us and are already pleased to welcome you again in our property. Thank you very much for your trust and all the best. Best regards, Sabrina N. Swoboda-Filipova General Manager

Dear Ladies and Gentlemen, Thank you very much for your great review! We are very happy that you enjoyed your stay with us and hope to welcome you again soon! All the best!

Dear Judy, Thank you very much for your great review. We are very happy that you have enjoyed your stay with us and hope to welcome you again soon. All the best until then and the best regards, Sabrina Nadine Swoboda-Filipova

Dear Ladies and Gentlemen, Thank you so much for your great review! We are very happy that you enjoyed your stay with us and hope to welcome you again soon for your next stay in Munich! Have a lovely weekend and best regards, Sabrina N. Swoboda-Filipova General Manager

Dear Jaeyun, Thank you very much for your great review! We are very happy that you enjoyed your stay with us and hope to welcome you again soon! Best regards, Sabrina N. Swoboda-Filipova General Manager