Upon arrival these are the things we found:
Garbage can in the garage was full of rotten garbage, and the whole garage smelled terrible. The dining table was dirty (covered with food crumbs).
The kitchen area had a terrible odor, found thee was rotten food setting bottom of the garbage disposal unit.
There were dirty dishes in the dishwasher and cupboards.
The floors rugs were not very clean, and there is a large stain in the carpet in bedroom with the queen bed, there was someone’s else's shirt hanging in one of the closet.
The clothes dryer was broken (had a broken knob, called management, and a maintenance man came but did not have a replacement knob said he world order one, so left us a pair of needle nose pliers to use on the dryer.
When we arrived the air conditioner was not working and it was very warm in the condo close to 90 degrees, the maintenance man said they would have someone look at it. Was there for 11 days and no one come to check on it.
We found the linens on the beds all were very dirty as if someone had slept in the beds and the linens were never changed, we contacted the Manager and she said linen’s on the beds were not dirty and asked for cleans linen’s and she told us they were not dirty (although she never came to check for herself) and said she would not provide us with fresh linen’s. The maintenance man was still here checking on the dryer and we showed him the condition of the linens on the beds he seemed to agree and he contacted the manager and she again told him she would not provide us with fresh linen’s. We tried to contact the manager again but no one answered we left her a contact number to return my call but so far has not returned our call. Finally maintenance man, La agreed that the linens were not clean, and provides us clean linen’s. We are sure the manager was not happy over this, hopefully he did not lose his job over it.
We spent a good sum of money to stay here, and one would think management would be more accommodating.
It is very unlikely I will be dealing with Vrbo or vacasa any time soon, and I would not recommend to anyone to stay here. I think we deserve a partial refund here.