10/10 Excelente
Jeannie V., Lawrenceville/IL
9 jul. 2025
GREAT LOCATION TO SWIMMING POOL & WHARF
Overall the property was the perfect size for the 2 of us! It was very clean and modern. Close access to the swimming pool and Wharf for shopping, dining and entertainment. Tram services were nice for getting to the beach. I think either the internet or television may need updated as there was a lot of lags and buffering. My recommendation would be to offer a more helpful communication style. Essentially our only means for communication was texting. I tried to read through all of the literature before asking my questions but was still referred to the documents. When we tried to ask about finding the coin operated laundry and if the room had a change machine, they did not have this information. I actually called a number and spoke to someone that was not on-site and wasn't familiar with the Pilot House. The laundry was quite a hall (including walking through the parking garage) and no they do not have a change machine. We discovered this the hard way. If you prefer to do your laundry on vacation just make sure you don't choose a studio.
Jeannie V.
Se hospedó 4 noches en junio de 2025