8/10 Bueno
Lynne J.
22 nov. 2024
Le gustó: Limpieza
Girlfriends Getaway
The Peninsula was clean, pristine, and felt safe. Home was exactly as advertised. Community was welcoming and friendly. House is juxtapositioned equally between Lewes and Rehoboth Beaches. Local restaurants and shops were great!
The only negative me and my guests encountered was with the insensitivity of the management company's personnel when we called because we were locked out of the home because the keyless lock pad stopped responding to the access code. Regrettably there was no contingency entry plan (i.e. lockbox, garage keypad, or extra key at guard station) which resulted in us waiting outdoors for over an hour for someone to drive to the development to let us in. When help did arrive, she was unprofessional and spoke condescendingly requesting that I show her how I tried to open the door--the same door I had been using for the past two nights.
Management company ultimately offered a credit to our payment methods for our inconvenience. While this was a nice gesture an apology would have worked too. Given this was a small part of our experience, which we ultimately made epic, we would consider renting again and perhaps even share with others. Trying another home in the Peninsula in December. Stay tuned for that review with a different owner.
Lynne J.
Se hospedó 3 noches en octubre de 2024