Overall, a good experience. We would stay again.
With a few adjustments this location could easily earn a perfect rating.
What went well:
• Humberto was responsive to phone calls
• Humberto will work to make your stay comfortable
• Nicely designed apartment
• Beautiful views at night
• Comfortable bed and couch
• Great in-unit amenities: in-unit laundry, good wifi, expansive cable tv options
• Great building amenities: bellman cart, gym, steam & dry saunas, rooftop pool, lounge
• Building amenities were easy to access and not too crowded
• Quick walk to museums and arena on Biscayne Blvd
• Easy walk to shopping in Bayside and Brickell
• Direct access to the highway for driving to nearby sites/beaches
• Fellow residents are young professionals
What could have been better:
• Better response time to text messages
• Kitchen faucet was broken and without water for 4 days!
• Top half of various electric outlets didn’t work.
• Sliding glass door to the balcony didn’t lock
• Key fob stopped working for a bit (this is the only way to access the building)
• Some furniture (chairs, desk, shelving) were in poor condition
• Some dishes and cups in the cabinet were dirty upon arrival
• Kitchen needs more: utensils, baking sheet, basic sundries
• In the living room you can hear the free weights used in the gym drop to the ground
• The afternoon sun can make the place hot and tv hard to watch
• Valet parking can take a long time.
• This section of downtown can go from nice to sketchy in a few blocks
• Fellow residents aren’t very personable with you/each other