We have stayed at many hotels in Mexico City including the Four Seasons, the St. Regis and the J.W. Marriott. All are beautiful hotels but are large and impersonal. The Alest feels like home. It is is beautifully appointed and comfortable. It is right in the heart of Polanco, an easy walk from the best restaurants and bars but on a very quiet street so one step removed from the hustle and bustle. What really sets the Alest apart though is the staff. They really want you to feel at home and they strive to accommodate your every need. Victor is incredible. He learned my wife’s and my name and the first day and greeted us by name every time we saw him the rest of our trip. Much has been written about the beautiful design of the hotel and it is beautiful but the ambiance created by the staff is what makes it truly remarkable.