Vista aérea

Opiniones sobre Tween Waters Merimbula

3.5 out of 5
Tween Waters Merimbula
3-5 Dunns Lane, Merimbula, NSW

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 84 de 253 opiniones" "
Evaluación: 8 - Bueno. 97 de 253 opiniones" "
Evaluación: 6 - Aceptable. 41 de 253 opiniones" "
Evaluación: 4 - Mediocre. 15 de 253 opiniones" "
Evaluación: 2 - Terrible. 16 de 253 opiniones" "

7,8/10

Limpieza

8,2/10

Personal y atención

7,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Dietrich, LIMA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location - confortable and well equipped for a couple of nights stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Josh el 27 abr. 2024
Hi there, Thank you kindly for taking the time to leave such positive feedback. Hope to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Elizabeth

Viajó con su familia
Was quiet and the heater was on when we arrived which was lovely
Se hospedó 1 noche en abril de 2024
Respuesta de Josh el 30 abr. 2024
Hi Elizabeth,Thank you for choosing to stay with us and taking the time to leave these comments.Glad to hear your enjoyed your stay, those heaters are becoming a bit of a necessity at the moment as we move into the chilly months of Merimbula!Hope to welcome you back soon.Kindest,Joshua MitchellProperty Manager

2/10 Terrible

Katrina

Se hospedó 3 noches en marzo de 2024
Respuesta de Josh el 27 abr. 2024
Hi Katrina, Thank you for taking the time to leave this feedback. I can't express how sincerely sorry we are that your experience did not meet your expectations. If you would like to let us know exactly what the shortcomings were so we can avoid the same issues in the future, please don't hesitate to contact us directly.Hope to serve you better in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great little cabin that made it easy to get everywhere in Merimbula. Reception were very easy going and helpful
Se hospedó 2 noches en marzo de 2024
Respuesta de Ella el 22 mar. 2024
Thanks Mark, we are so glad you enjoyed your stay with us. Hope to see you again soon!

8/10 Bueno

Kate

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Les

Se hospedó 1 noche en febrero de 2024
Respuesta de Ella el 22 mar. 2024
Thanks Les!

10/10 Excelente

Katherine leigh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The reception staff were excellent. They were professional, friendly, welcoming and quick to answer any questions or fulfill any requests. They were a big part of why i enjoyed my stay so much. Tween waters is a fabulous location, only a few minutes walk to the main beach. There's a spacious pool area and a splash pad area for kids. Id absolutely stay here again.
Se hospedó 7 noches en febrero de 2024
Respuesta de Ella el 22 mar. 2024
Wow Katherine! Thanks for the outstanding review, we are so glad you felt welcome! Please come stay with us again!!! :)

10/10 Excelente

Ian, Keysborough

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location. 👍
Se hospedó 2 noches en febrero de 2024
Respuesta de Ella el 22 mar. 2024
Thanks Ian, we are very lucky indeed! Hope to welcome you again! :)

8/10 Bueno

Rebecca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only stayed one night in a motel room so didn’t use the many facilities at the property. Room was as expected from the pictures & was clean with good amenities. Bed was comfy.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ella el 22 mar. 2024
Thanks Rebecca, we hope to see you again!

8/10 Bueno

Varsha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Lachlan

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kok Heng

Viajó con su familia
A whole cabin to with adequate items for the stay but the wifi was not good as it was congested with many users and hard to get a good connection.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Carolyne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

lidija

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beach is just meters away and everything else is within the walking distance.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Cindy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed our short stay easy walk to the beach or into town.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Josh el 5 ene. 2024
Hi Cindy, Thanks for choosing to stay with us and taking the time to leave this feedback.I hope you will give us the opportunity to welcome you back in the future!Kindest,Joshua MitchellProperty Manager

4/10 Mediocre

Abdulla

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
broken toilet door so we have to use as it is open door, tap water high pressure,
Se hospedó 2 noches en diciembre de 2023
Respuesta de Josh el 29 dic. 2023
Hi there Abdulla, Thank you for choosing to stay with us and taking the time to leave this feedback.I am sincerely sorry about the issues you experience during your time with us. I promise that your experience isn't the standard of service we aim to provide here at Tween Waters Merimbula, in future please don't hesitate to contact our friendly team at reception to report any issues so that we can resolve them for you!I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua Mitchell Property Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
NSW Coast road trip
Good size quiet room with microwave and air conditioner. Our room faces the Princess highway and we did not get any noise from the highway. 5 mins walk to the beach. 15-20 mins walk to RSL club and Club Sapphire. Only minor drawback was insufficient outlets for us to charge our phones.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Josh el 23 dic. 2023
Hi there, Thank you for choosing to stay with us and taking the time to leave such kind words. I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Josh el 23 dic. 2023
Hi Chris, Thank you kindly for taking the time to leave this feedback. Glad to hear you enjoyed your stay with us.Safe travels home, hope to see you again!Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Claudio

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy walking distance to main retail area of Merimbula and beaches
Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh el 9 dic. 2023
Hi Claudio,Thank you for choosing to stay with us and taking the time to leave this review.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Michael

Se hospedó 1 noche en diciembre de 2023
Respuesta de Josh el 15 dic. 2023
Thanks Michael!I hope you will give us the opportunity to welcome you back in the future. Kindest,Joshua MitchellProperty Manager

2/10 Terrible

Gary

Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh el 23 dic. 2023
Hi there Gary, Thank you for taking the time to leave this review. I am sincerely sorry to hear your experience did not meet expectations, however without any comments or anything reported to reception during your time with us - I am unsure on how to improve our service to ensure we avoid the same mistakes moving forward!I hope you will give us the opportunity to serve you better in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Adrian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stayed here before and that prompted another visit. Great helpful staff and very relaxing setting.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Josh el 1 dic. 2023
Adrian, Sincere thanks for choosing to stay with us and taking the time to leave this feedback.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Shannon

Le gustó: Personal y atención
It was a basic, clean motel room. Comfy beds and pillows. It was straightforward check in. When I contacted them about arriving late, the guy was really friendly and helpful. I would definitely stay again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh el 25 nov. 2023
Hi Shannon, Thank you for choosing to stay with us and taking the time to leave such kind words!Glad to hear you enjoyed your stay, I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

6/10 Aceptable

Elizabeth

Le gustó: Limpieza
Very confusing directions in afterhours check in package.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh el 25 nov. 2023
Hi Elizabeth, Thank you kindly for choosing to stay with us, and leaving this feedback. Directions are clearly printed on the front of the after hours envelope and there is also a map enclosed with a highlighted route to your room, however I am sincerely sorry that you found it confusing - we will have a look at the process and see if there is any way we can make it easier for guests arriving after hours.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Jillian

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A very comfortable stay in a very beautiful part of the Sapphire Coast of NSW.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh el 18 nov. 2023
Hi Jillian, Sincere thanks for taking the time to leave such kind words!I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Brendan

Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh el 9 dic. 2023
Thanks Brendan!Safe travels home, we hope to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

jametta

Le gustó: Limpieza, personal y atención
great place, almost no wifi
The staff were really nice, the room retro, but comfortable....my only complaint was that the wifi was really poor. I could barely connect. It may have been the location of the room, however, in this day and age, this is a glaring oversight.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Josh el 13 nov. 2023
Hi Jametta, thank you for your feedback. The WiFi in Merimbula is not very good and we do tell all our guests on arrival. The issue is not just with our accommodation but with the whole town. Kind regards, Tween Waters Team

10/10 Excelente

Lynn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This beaut little diamond in the rough was a great find. The unit faced the water front and we did a short walk across tne bridge to the restaurant area in Merimbula. Nice n quiet and in a fantadtic location
Se hospedó 1 noche en octubre de 2023
Respuesta de Josh el 28 oct. 2023
Hi Lynn,Thank you so much for taking the time to leave such positive feedback.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Tung Liang

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Good location, great service, nice stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Josh el 28 oct. 2023
Hi Tung!Thank you for taking the time to leave such kind words.We look forward to welcoming you back.Kindest,Joshua MitchellProperty Manager

6/10 Aceptable

Tristan

Se hospedó 1 noche en octubre de 2023
Respuesta de Josh el 28 oct. 2023
Hi Tritan, Thanks for taking the time to leave feedback. In future, please don't hesitate to contact reception if there is anything we can do to make your stay more comfortable.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

jodie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
all very good 👍
Se hospedó 2 noches en septiembre de 2023
Respuesta de Josh el 28 oct. 2023
Hi Jodie, Thank you for taking the time to leave such a positive review.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Anne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
So much to like here. Older property but refurbished in areas which made a difference eg bathroom, bed. Retained the best features of older style eg door out onto lawn and seating area, river views, spacious, comfortable. Would recommend highly.
Se hospedó 1 noche en octubre de 2023
Respuesta de Josh el 14 oct. 2023
Hi Anne!Thank you so much for taking the time to leave such kind words regarding your time with us. I hope you will give us the opportunity to welcome you back in the future.Joshua MitchellProperty Manager

10/10 Excelente

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place, very clean and well set out.Easy walk to the beach and into Merimbula. Launderette is very good as well.
Se hospedó 3 noches en octubre de 2023
Respuesta de Josh el 14 oct. 2023
Thanks Linda - glad to hear you enjoyed your stay with us.Look forward to welcoming you back.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

SIMONE

Se hospedó 1 noche en octubre de 2023
Respuesta de Josh el 7 oct. 2023
Hi Simone, Thanks for taking the time to leave such a positive review.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Jon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing fancy but a clean room and easy check in. As a birdwatcher on my first trip to Australia the area was perfect for my first stop. Lots of birds in the morning.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 7 oct. 2023
Hi Jon, Thank you for taking the time to leave this feedback. Glad to hear we met expectations, hopefully we can welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Tracy

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 7 oct. 2023
Hi Tracy, Thanks for taking the time to leave such a positive review.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Ian

Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 7 oct. 2023
Hi Ian, Thanks for taking the time to leave such a positive review.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Louise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it was dog friendly but no nasty or loud dogs
Se hospedó 4 noches en septiembre de 2023
Respuesta de Josh el 30 sept. 2023
Hi Louise,Thank you kindly for taking the time to leave such positive feedback!I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellAssistant Manager

6/10 Aceptable

Kim

Viajó con su familia
Le gustó: Limpieza
standard accommodation
Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 30 sept. 2023
Hi Kim, I am sincerely sorry that your accommodation didn't meet your expectations. I future please don't hesitate to leave a few comments as to why, so we can make every effort to improve our service!I hope you will give us the opportunity to serve you better in future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Catherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Had an issue and it was addressed very quickly and efficiently
Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 26 sept. 2023
Hi Catherine,Thank you kindly for taking the time to leave such kind words taking into account the issues you experienced. Thank you for your patience and understanding whilst we rectified them for you.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Ken

Viajó con su pareja
Le gustó: Personal y atención
This property was good for a short stay
Respuesta de Josh el 30 sept. 2023
Thanks Ken!Appreciate the time taken to leave positive feedback.Hope to see you again.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Karen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed my stay. My room had everything I needed at a great rate. Everything I wanted was within walking distance and so cool being so near the beach. Would highly recommend 💜
Se hospedó 2 noches en septiembre de 2023
Respuesta de Josh el 23 sept. 2023
Thank you kindly Karen, so glad to hear you enjoyed your time with us.I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellAssistant Manager

10/10 Excelente

Karl

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Very well maintained. Wish we could have stayed longer.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 22 sept. 2023
Hi Karl!Thank you kindly for taking the time to leave such a positive review. I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 22 sept. 2023
Thanks Rob!I hope you will give us the opportunity to welcome you back in the future.Safe travels,Joshua MitchellProperty Manager

8/10 Bueno

Richard

Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 14 oct. 2023
Thanks Richard!

8/10 Bueno

Don

Well situated..And very comfortable.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Josh el 21 sept. 2023
Don, Thankyou for taking the time to leave feedback, it is sincerely appreciated!I hope you will give us the opportunity to welcome you back in the future!Kindest,Joshua MitchellProperty Manager

10/10 Excelente

DALLAS

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was what i was looking for in a good spot close to the airport clean and tidy every thing worked had a good sleep close to the town easy walk
Se hospedó 1 noche en septiembre de 2023
Respuesta de Josh el 13 sept. 2023
Dallas, Sincere thanks for taking the time to leave such positive feedback regarding your time with us. I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Edward

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good
Se hospedó 3 noches en septiembre de 2023
Respuesta de Josh el 13 sept. 2023
Thankyou Edward!I hope you will give us the opportunity to welcome you back in the future.Kindest, Joshua MitchellProperty Manager

10/10 Excelente

Polly

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely beautiful place situated right next to the beach. 2nd time we have stayed and will keep coming back, The cabin was beautiful and clean, enjoyed every moment, now our friends have booked in after Xmas, which are excited, strongly recommend this place to any one.
Se hospedó 2 noches en agosto de 2023
Respuesta de Josh el 19 ago. 2023
Hi there Polly!Thank you kindly for taking the time to leave such a positive review regarding your time with us. We look forward to welcoming you back in the future.Sincere thanks once again,Kindest,Joshua MitchellProperty Manager

8/10 Bueno

Joy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our stay was good. Small problem was addressed promptly and efficently
Se hospedó 2 noches en agosto de 2023
Respuesta de Josh el 12 ago. 2023
Hi Joy, Sincere thanks for taking the time to leave such kind words regarding with time with us. Sincerely sorry about the issues you experienced, thank you kindly for your patience with me whilst I rectified them!I hope you will give us the opportunity to welcome you back in the future.Kindest,Joshua MitchellProperty Manager