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Opiniones sobre Cenobio Hotel & SPA Matera

4 out of 5
Cenobio Hotel & SPA Matera
Via Civita, Matera, Provincia di Matera

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 54 de 64 opiniones" "
Evaluación: 8 - Bueno. 8 de 64 opiniones" "
Evaluación: 6 - Aceptable. 1 de 64 opiniones" "
Evaluación: 4 - Mediocre. 0 de 64 opiniones" "
Evaluación: 2 - Terrible. 1 de 64 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,8/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

julieta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy Bueno!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Ivana el 16 sept. 2022
Dear Julieta,thank you for your feedback and we are happy to know that you enjoyed your stay. We hope to have you back as our guest soon to make them live a new and unforgettable experience. Yours sincerely, Ivana - Staff Cenobio Hotel

10/10 Excelente

Nicola

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Tobias

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Veronica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Camere spaziose, pulite, inserite in un contesto affascinante. Personale molto gentile e disponibile. Colazione ottima.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Louise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The only problem is that there are 85 steps to reach the hotel, we had a hard time going up and down , it would have been helpful to know in advance. Thank you, Louise Marchand
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

jeffrey, port townsend

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
amazing property, amazing room!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Fernanda

Viajó con su familia
Le gustó: Servicios
We only stayed one night at Cenobio but we really enjoyed it. Specially staff like Mario, went over and beyond to help us in anything we needed. They helped us with luggage since the hotel is not close to main streets and we had my to worry about the car. The view from our window was breathtaking. We will totally return to this beautiful hotel.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Francesco

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Top.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kyoung Hoon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a clean, cozy, and warm room with enough space for a family. Staffs were friendly. Easy to take a look around Matera while walking. Good experience to stay in a cave hotel.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Dominic

Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

gianluigi

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

andrea

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Eduardo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Piccolo albergo un po defilato ed all ingresso dei Sassi,struttura recente con tutti i comfort,buona colazione ed ottimo personale Sconsigliato a chi ha problemi con le scale
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Maria Antonia

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

PAULO

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Alvaro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I did not like that when I first requested parking it was not communicated that the acces to the hotel by car was not permitted. I made the reservation and counted on the information provided on your site, which did not warn of any issues regarding parking. The hotel advertised that parking was available and it was it. Between my reservation and checking, the hotel sent me information by mail warning me about the need to park outside the ZTL area and gave me instructions about parking. Unfortunately, by the time I read the hotel message I had already attempted to go straight to the hotel, which I later found that it wasn’t possible and had actually committed a traffic offense for entering the ZTL zone by car (I went in and out right away after being warned by a resident that I had committed a traffic violation). The traffic violation has not arrived but after searching for information about this, I learned the fine would be considerable - between 90 and 180 euros! I believe the whole thing was a bad experience that could have been avoided if given the right information when making rhe reservation online. Not fair, and not a good busines practice.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Dulce

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Will Definitely recommend and would like to comeback again .
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Joshua

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is friendly and helpful, service is excellent. Breakfast is very good. Room is comfy and elegant. Location is good, minutes away from lots of sceneries. Highly recommended.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

D

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good service, great hospitality. I wanna visit again. I really appreciate hotel staffs.

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location and friendly and helpful staff
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Sylvain

Viajó con su pareja
Le gustó: Servicios
Nous avons beaucoup apprécié la gentillesse du personnel, la magnifique chambre #3 et la ville de Matera.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Luciana, Miami

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the experience to spend the night in a cave, the room is really amazing!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Ray

Viajó con su pareja
Le gustó: Servicios
Brilliant location and very helpful staff including pickup from bus
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ivana el 28 sept. 2023
Dear Ray, thank you for choosing us. We are very happy to read your words about the structure and our staff. We hope to have you back as our guest soon!Best regards,Ivana

10/10 Excelente

Chris

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Joni Marie

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

David

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cenobio Hotel Matera was perfect. If you have a car, pay for the parking and pick up/drop off. Well worth it. Mario was amazing and just a very pleasant guy to welcome you to the hotel. He made a reservation for us at Annina 1937 which was delicious. The rooms were a good size and very clean. Great showers. Overall, it was a very enjoyable stay.

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

KATIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice hotel. Clean. Great Breakfast. The only thing negative was, that staff was seating in the lobby on the chairs. It was unclear are they staff or guests. Also after we entered they didn’t really get up. They were friendly and helpful, however it just leaves a bit of an unprofessional touch to it. They were also sitting there during breakfast.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Mélanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Expérience unique, très belle chambre, personnel courtois et excellent emplacement.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Céline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a loverly stay. A very nice Hotel. Mario was a great host and everybody was very welcoming and friendly. A nice quite hotel with a great view. We will be coming back.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Carlo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Alexandre

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Matera est magnifique, le personnel est aimable et serviable, grande chambre et grande salle de bain rénovées, petit déjeuner diversifié est un plus.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Nils

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Cynthia, Sherwood Forest

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cenobio is easily one of my most favorite hotels. Staying at Cenobio was a unique experience and we hope to return one day. The hotel is very clean and the staff is the friendliest and most accommodating and helpful we encountered in all of Italy. Betty was very communicative and responsive in coordinating our arrival. She helped us arrange our parking and facilitated our transfer to the hotel. Damiano was very helpful once we arrived by helping with our luggage, walked us through a Matera map, and included recommendations for dining. He made reservations for our family of four at Annina, a unique dining experience in a cave and located just a few minutes away. We stayed in the family suite with the river view. The suite had modern amenities in an ancient location. The beds were incredibly comfortable, and the AC was quiet and effective (a must when visiting Matera in July). Like someone previously mentioned about the overall Matera experience, there are stairs everywhere. So be prepared, but do not let it deter you from the experience, and especially from staying at Cenobio. Highly recommend!

10/10 Excelente

Miina

Se hospedó 2 noches en junio de 2023

8/10 Bueno

Meera

Se hospedó 2 noches en junio de 2023

10/10 Excelente

RICARDO

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Increíble room, great hotel!!!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Atmospheric stay in Matera.
Fantastic location with great views across the gorge. This means that access is not great. The (paid) parking is a little way away, although a transfer can be arranged - for a fee. We had a suite, which was very atmospheric, but a couple of slight niggles - just one comfortable chair and as other reviewers have mentioned, the air con and dehumidifier are a little noisy. All the towels were changed daily - unnecessary for a two night stay, with no obvious way of saying not needed. The ‘glasses’ for both the minibar and in the bathroom are plastic, which doesn’t feel right for a hotel of this obvious quality. The breakfast was good with a large range of the foods. Due to limitations of space only small quantities are put out at a time, but they were replenished regularly, and if something was missing, you just had to ask. All the staff were very friendly and helpful. All in all a great experience in Matera, which is a beautiful town not to be missed.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Hayley

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Lovely hotel, friendly staff, nice quiet area with magnificent views. The breakfast choice is quite poor compared to other offerings in the area and the wifi is very bad, luckily we did not need to work while there.
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Luca

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Camera veramente bella , con un bagno allo stesso livello.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Pauline

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Simona

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eu não sairia de lá se não tivesse que seguir viagem. Os lençóis, o bom gosto são evidentes
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Alison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is absolutely beautiful. Never stayed anywhere like this! Would definitely return here. The staff were so friendly and helpful.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Marzia

Se hospedó 1 noche en enero de 2023

10/10 Excelente

JICKHWAN

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Riccardo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel stupendo, posizione ottima, servizi impeccabili e staff professionale Tutto molto bello

10/10 Excelente

Raphael

Se hospedó 1 noche en noviembre de 2022
Respuesta de Ivana el 17 dic. 2022
Dear Raphael,thank you so much for your feedback!Best regards,Ivana

10/10 Excelente

Gianna Maria, Albiate

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Costruzione nei sassi, bellissima. L’accoglienza fantastica.
Respuesta de Ivana el 8 nov. 2022
Gentile Sig.ra Gianna Maria,la ringraziamo per le calorose parole di apprezzamento.Siamo felici abbiate passato un ottimo soggiorno.Speriamo possiate tornare a trovarci!Un caro saluto,Ivana - Staff Cenobio Hotel