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Opiniones sobre Vivanta Mangalore Oldport Road - Formerly Known as Taj Manjarun

3.5 out of 5
Vivanta Mangalore Oldport Road - Formerly Known as Taj Manjarun
Old Port Road S K, Mangaluru, Karnataka

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 52 de 104 opiniones" "
Evaluación: 8 - Bueno. 29 de 104 opiniones" "
Evaluación: 6 - Aceptable. 14 de 104 opiniones" "
Evaluación: 4 - Mediocre. 4 de 104 opiniones" "
Evaluación: 2 - Terrible. 5 de 104 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Liliana

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sin pslabras
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Meritxell

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
MUY DEFRAUDADA CON ESTE ALOJAMIENTO. NO RECOMIENDO! UNA VEZ QUE TIENEN TU DINERO NO SE RESPONSABILIZAN NI CONTESTAN MENSAJES NI LLAMADAS

10/10 Excelente

Karan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff and service! Will definitely stay here again next time we visit Mangalore.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Giti

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall, my stay at Vivanta Mangalore was nothing short of magical. From the luxurious accommodations to the impeccable service, every aspect of my experience exceeded my expectations. From the moment I stepped into the lobby to the second I bid farewell, every aspect of my stay was meticulously crafted to perfection. Upon arrival, I was greeted with warm smiles and impeccable service from the staff, who made me feel right at home. The check-in process was swift and efficient, allowing me to start unwinding in no time.Throughout my time at the hotel, I was consistently impressed by the level of care and hospitality provided by the staff; they went above and beyond to ensure my needs were met. It's rare to find a hotel that combines elegance, comfort, and hospitality in such perfect harmony, but Vivanta Mangalore managed to do just that. Without a doubt, I will cherish the memories of my stay and eagerly look forward to returning in the future. If you're seeking a blissful retreat that leaves you feeling rejuvenated and refreshed, look no further than Tranquil Haven Hotel—it truly is a gem worth discovering.
Se hospedó 3 noches en febrero de 2024
Respuesta de Peter Nirmal el 8 abr. 2024
Dear Guest,Thank you so much for your wonderful feedback. We are delighted to hear that you had an enjoyable experience with us. Our team takes great pride in providing exceptional service, and it's always rewarding to know that our guests are satisfied.We look forward to welcoming you back for another memorable stay!Warm Regards,Peter Nirmal General Manager

10/10 Excelente

prabhat kumar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice stay
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sam

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly and safe
Se hospedó 1 noche en enero de 2024

8/10 Bueno

arunima

Se hospedó 2 noches en enero de 2024

8/10 Bueno

SANTOSH

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

VIPIN, Mississauga

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent choice of stay in Mangaluru! Highly motivated professionals to serve their customers at the best. Delicious breakfast and in room dining options. Stayed here for almost two weeks and now it’s my default place to stay when in Mangaluru!
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

atheef

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Jonathan

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Mahesh

Viajó con su pareja, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
As compared to the price it is not worth. The deal should have been with breakfast. Room sizes are too small.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Sini Jayaraj, Mississauga

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Prafulla

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Jayesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Vaheeda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
It was an excellent hotel. I loved every minute I stayed. Location is good in terms of local shopping but as such area was ok.
Se hospedó 2 noches en enero de 2023

8/10 Bueno

JASON, New Orleans

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good folks, good hotel condition, amenities still in the works, location in the center of things, which in India means noise, low ambiance, but this is India. Moderate rates. Would go back.

10/10 Excelente

Venu

10/10 Excelente

Projit, Princeton Jct

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Suresh

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Amina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cleanliness- par excellence! This is what matters the most to me. Clean sheets and a clean bathroom. Loved the cordial and super polite approach and atmosphere. GM-Peter Nirmal - so very professional and a super nice guy/ Anush and an intern who helped me- I simply can’t find words for these great guys! in addition everyone at front desk were super great people to talk or deal with. I needed some water and in less than 3 minutes it was at my door( 3rd floor) I truly loved the place and will definitely stay there again . I also met with Mrs. Doreen Patrao- great sales personnel for the Gateway, Mangalore. Kudos to this team and much success in the future. There’s no other place in Msngalore betters than yours ! Keep up the great work of excellence!

10/10 Excelente

Giti

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excellent customer service, close proximity to dinning and shopping.
Se hospedó 3 noches en agosto de 2022

4/10 Mediocre

Mayur

Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
It's rundown and a shadow of it's former place. It is under going renovation and it wasn't mentioned while booking which is the biggest gripe I have with the property.
Se hospedó 1 noche en mayo de 2022
Respuesta de Peter el 30 may. 2022
Dear Mr.Mayur, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel Mangalore and taking time out to give us your valuable feedback. I have noted your feedback with regard to ongoing renovation and prior information on this. Please accept my sincere apologies for the inconvenience caused. We have indeed put this note on the all booking portals on our website. However, will now revisit and double-check if this information gets cascaded to all bookers at the time of making the booking. We also have a process to call all guests who are booked to stay with us and appraise them of the renovation being undertaken. Apparently in this case, it was missed out in conveying this to you. Please accept my sincere apologies for this lapse from our end. Kindly note we are migrating to the Vivanta Brand. As you rightly mentioned we are undergoing renovation and complete upgradation of our hotel. The hotel will be totally upgraded to contemporary standards. Thank you for your kind patronage and we assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager The Gateway Hotel Old Port road, Mangalore 575 001, Karnataka, INDIA +91 824 6660 420, +91 7829216007

10/10 Excelente

Udaya, CUPERTINO

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
People males the brand I loved that one n full display The bar man . the staff in the restaurant and the supervisor / manager were empowered to suggest items created specially for the moment. I loved it Will visit again The team is your asset !
Se hospedó 2 noches en abril de 2022
Respuesta de Peter el 30 may. 2022
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel Mangalore and taking time out to give us your valuable feedback. Thank you for your appreciation to our Restaurant team and on our food quality /services. I have passed on your kind words of appreciation to them. They are happy to hear your accolades. As you know we aim to provide the finest services to our guests, it is always gratifying to receive such wonderful comments. Here I would like to apprise you that we are undergoing renovation and complete upgradation of our hotel. The hotel will be totally upgraded to contemporary standards. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager The Gateway Hotel Old Port road, Mangalore 575 001, Karnataka, INDIA

10/10 Excelente

Patel Maulesh

Se hospedó 3 noches en febrero de 2022

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Not suitable for family
Good hotel, but though booked for 2 adults and 2 children, but was given 2 single beds, had to buy additional bed to accommodate children’s
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good overall.
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you for your kindness.
Se hospedó 2 noches en febrero de 2020

6/10 Aceptable

Nandakishore

Se hospedó 2 noches en enero de 2020

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location and atmosphere is very good. Needs some upgrading of room facilities.
Se hospedó 8 noches en octubre de 2019

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

joanna

Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en junio de 2019
Respuesta de Peter el 6 jul. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Nirmal General Manager The Gateway Hotel

6/10 Aceptable

SP, California

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
This was supposed to be the top hotel in Mangalore. Unfortunately, I felt that the AC was the only top class part in the hotel. There is a weird fishy smell if you stand for any time outside the hotel. Probably due to the fish market being close, and likely not a fault of the hotel. But that gives you an idea of the area it is in. The hotel staff are extremely smug as if working in a "Taj" facility makes them any better than the service staff at any good hotel. I found this very irritating, especially having traveled quite a bit around the world and in India. The rooms are barely acceptable for the price with outdated bathrooms, poor internet service, and small TVs. The bed linens were scratchy - the top cover is silky but the actual sheets you lie on cause itching. Even by US standards, the hotel is definitely on the more expensive side for the quality that you receive for the price. The breakfast buffet was good, but not exceptional. So overall, I was really disappointed with the service, beds, and definitely the price I paid for it. I should have saved my Orbucks for another trip. Orbitz: Please get a better selection of good hotels in Mangalore, India!
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Rdsilva

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel with good staff, the breakfast is very good and the rooms are very neat and clean.
Se hospedó 4 noches en marzo de 2019
Respuesta de Peter el 11 may. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Nirmal General Manager The Gateway Hotel

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The location is absolutely quiet and soothing. Also loved their menu with a variety of cuisines to choose from.
Se hospedó 1 noche en marzo de 2019
Respuesta de Peter Nirmal el 22 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. It was our pleasure to have you as our esteemed guest. I am glad you had a comfortable and a wonderful stay with us. I am glad that our service quality has won your appreciation .Thank you for your kind compliments which are passed on to my team. Thank you for your positive rating and review. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager The Gateway Hotel

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Poorly maintained,cramped rooms,poor a/c,poor lighting,beds etc.Upholstery must have been changed in 1947 .
Se hospedó 2 noches en marzo de 2019
Respuesta de Peter Nirmal el 22 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. I have noted your feedback regarding the rooms being dated, cramped, and poorly maintained, poor lighting Etc. Please accept my sincere apologies. I would like to apprise you that we would be undergoing phased renovation and complete upgradation of our hotel in the coming years. The hotel will be totally upgraded to contemporary standards. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager

10/10 Excelente

Ashwini

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great experience
Good service, great food. The staff goes out of their way to accommodate dietary needs. Will be my hotel of choice whenever I come to Mangalore.
Se hospedó 1 noche en marzo de 2019
Respuesta de Peter Nirmal el 22 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. It was our pleasure to have you as our esteemed guest. Thank you for rating. We immensely value your kind patronage and I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager

6/10 Aceptable

Rakesh

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Very poor considering a Taj group Hotel
Se hospedó 1 noche en febrero de 2019
Respuesta de Peter Nirmal el 22 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. I have noted your feedback regarding your poor stay experience. Please accept my sincere apologies for this. I would like to apprise you that we would be undergoing phased renovation and complete upgradation of our hotel in the coming years. The hotel will be totally upgraded to contemporary standards. Please take this stay as an aberration of your mind. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Food was extremely average. Hot water was inadequate despite bringing it to housekeeping’s attention
Se hospedó 2 noches en febrero de 2019
Respuesta de Peter Nirmal el 22 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. I have noted your remarks regarding the food. I have taken this up very seriously with my Food and Beverage Manager and Executive Chef and have initiated corrective action. I have also noted your feedback regarding the hot water. Please accept my sincere apologies for this. I have had this addressed with my engineering team I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager

6/10 Aceptable

Aalok

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Good old hotel that looks its age!
Good old hotel that looks it! Frayed at its edges. Ancient rooms and fittings.
Se hospedó 1 noche en enero de 2019
Respuesta de Peter Nirmal el 22 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. I have noted your feedback regarding your poor stay experience. Please accept my sincere apologies for this. I would like to apprise you that we would be undergoing phased renovation and complete upgradation of our hotel in the coming years. The hotel will be totally upgraded to contemporary standards. Please take this stay as an aberration of your mind. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent hotel Very comfortable and best for the price. I enjoyed Pool, Spa, food and shops Nice well trained staffs. English is very good. No more miss communication I recommend to all my friends and family.
Se hospedó 1 noche en enero de 2019
Respuesta de Peter Nirmal el 22 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for taking time out to give us your valuable feedback. It was our pleasure to have you as our esteemed guest. I am glad that you had a comfortable stay with us. Thank you for your kind compliments on the exemplary services of our associates. I have passed on your kind words of appreciation to my entire team here. They are happy to hear your accolades. As you know we aim to provide the finest services to our guests, it is always gratifying to receive such wonderful comments. I hope that you will recommend us to your friends as a preferred hotel. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager

10/10 Excelente

Krish, London

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent service and food was amazing! Keep up the good work and the standard.
Se hospedó 1 noche en enero de 2019
Respuesta de Peter Nirmal el 22 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. It was our pleasure to have you as our esteemed guest. Thank you for rating. We immensely value your kind patronage and I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager

6/10 Aceptable

Ali

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Location was as I expected. Not too far from the hustle of a regular city. The staff was very helpful, the room was clean and tidy.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Peter el 23 mar. 2019
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. It was our pleasure to have you as our esteemed guest. I am glad you had a comfortable and a wonderful stay with us. I am glad that our service quality has won your appreciation .Thank you for your kind compliments which are passed on to my team. Thank you for your positive rating and review. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager

10/10 Excelente

Dheeraj

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great family hotel and excellent service
Starting from the checkin to checkout everything was taken care of. Very friendly staff and house keeping folks. All in all a wonderful family stay.
Se hospedó 3 noches en noviembre de 2018
Respuesta de Peter Nirmal el 13 nov. 2018
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. It was our pleasure to have you as our esteemed guest. I am glad you had a comfortable and a wonderful stay with us. I am glad that our service quality has won your appreciation .Thank you for your kind compliments which are passed on to my team. Thank you for your positive rating and review. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager The Gateway Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, comfortable, and conveniently located, this is a reliable hotel for Mangalore.
Se hospedó 2 noches en octubre de 2018
Respuesta de Peter Nirmal el 15 nov. 2018
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. It was our pleasure to have you as our esteemed guest. I am glad you had a comfortable stay with us. I feel delighted to know that you found our hotel clean and conveniently located. Thank you for your positive rating and review. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager The Gateway Hotel

10/10 Excelente

Arju, Mangalore

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very well served hotel
It has easy access to transportations and has a very nice view from the rooms
Se hospedó 1 noche en octubre de 2018
Respuesta de Peter Nirmal el 15 nov. 2018
Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for staying with us at The Gateway Hotel during your recent visit to Mangalore and taking time out to give us your valuable feedback. It was our pleasure to have you as our esteemed guest. I am glad you had a comfortable stay with us. I feel delighted to know that you enjoyed the view from the rooms.Thank you for your positive rating. I look forward to your next visit to Mangalore and assure you of our finest services at all times. Please feel free to contact me directly if there is anything else I can assist you with. Kindest Regards, Peter Nirmal General Manager The Gateway Hotel