4/10
The unit was not as described. Old, minimal furniture, and not at all updated. Blinds were cracked and missing and no sheets for couch bed. The guest toilet had a broken/taped tank lid and the wrong toilet seat. The primary toilet had to be plunged on arrival. This was noted in previous reviews that are gone. The condo was missing a dining chair and only had 1 window with a screen. Throw rugs in the unit were dirty. The kitchen had the bare minimum and stove burners worked intermittently, which made it challenging to cook a meal. The biggest issue was the ongoing exterior construction of the whole condo complex that wasn’t disclosed to us before we booked and paid. There should have been a disclaimer on the booking site, or we should have been told immediately when we started the booking. We were awoken at 7:30 am for two days with construction siding removal on the outside of our unit’s windows. This lasted until 9:30 am and then they were gone for the day. We had issues with the host booking site, getting the wrong entry code, getting a different host person every time we communicated and the closed local office. I ? why they're premier hosts. I sent the host a message on these concerns; they sent me their apologies but no compensation. They said I should have contacted them while I was in the unit. They weren’t in California and the local office was closed. I was on vacation with new issues daily. I didn’t want their issues to affect my time.
Karen M.
Se hospedó 7 noches en junio de 2025