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Opiniones sobre First Group Qwantani

3 out of 5
First Group Qwantani
598 Craigielea Farm, Maluti a Phofung, Free State

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 22 de 35 opiniones" "
Evaluación: 8 - Bueno. 10 de 35 opiniones" "
Evaluación: 6 - Aceptable. 2 de 35 opiniones" "
Evaluación: 4 - Mediocre. 0 de 35 opiniones" "
Evaluación: 2 - Terrible. 1 de 35 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Nicholas

Viajó con su familia
Le gustó: Personal y atención, servicios
Stunning surroundings. Chalets adequate but need updating. Food adequate but uninspiring. Staff were helpful & polite.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Craig Hill el 18 nov. 2022
Dear NicholasWe thank you for choosing to stay at Qwantani and for taking the time to share your experience. We value your constructive feedback and can assure you that this has been noted. We furthermore appreciate your kind words and trust that you enjoyed the rest of your stay with us.We look forward to welcoming you back in the future. Kind regards Craig HillGeneral Manager Qwantani Berg & Bush Resort

10/10 Excelente

Meghan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Qwantani is a beautiful oasis in the mountains with a variety of activities to help you explore and connect with the land. The accommodations are simple but comfortable. The staff were all friendly and helpful. A lovely pool to cool off in. The location is stunning, with a fantastic view of the surrounding mountains and dam. The only catch is you have to drive about 30-40 minutes on a dirt road with potholes to get there! But completely worth the drive!!
Se hospedó 1 noche en febrero de 2022
Respuesta de Craig Hill el 20 feb. 2022
Dear Meghan Thank you for choosing to stay at Qwantani and for taking the time to share your experience. We are delighted to hear that you thoroughly enjoyed your stay with us. You will be happy to hear that we will soon be working on the road that will make your trip slightly more comfortable. We look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

8/10 Bueno

Devanand

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2022
Respuesta de Craig Hill el 20 feb. 2022
Dear Devanand Thank you for choosing to stay at Qwantani and for taking the time to share your experience. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Melinda

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2021
Respuesta de Craig Hill el 8 ene. 2022
Dear Melinda Thank you for choosing to stay at Qwantani and for taking the time to reply to our questionnaire post your stay with us. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

8/10 Bueno

Themba

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
The chalets are nice but please consider regular cleaning. The activities are informative and the view of the dam is a marvel.
Se hospedó 4 noches en junio de 2021
Respuesta de Craig Hill el 29 jun. 2021
Dear Themba Thank you for choosing to stay at Qwantani and for taking the time to respond to our questionnaire post your stay with us. We value your constructive feedback and appreciate your kind words. I can assure you that your response has been taken seriously and noted and is certainly being looked into. Other than what you have so kindly mentioned we are delighted to hear that you thoroughly enjoyed the adventure activities and the rest of your stay and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Gareth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay beautiful location comfi accommodation and great facilities
Se hospedó 1 noche en junio de 2021
Respuesta de Craig HIll el 28 jun. 2021
Dear Gareth Thank you for choosing to stay at Qwantani and for taking the time to respond to our questionnaire post your stay with us. We value your feedback and appreciate your kind words. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Nimesh

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Se hospedó 4 noches en junio de 2021
Respuesta de Craig Hill el 24 jun. 2021
Dear Nimesh Thank you for choosing to stay at Qwantani and for taking the time to reply to our questionnaire and rate us. We value your feedback and are delighted to hear that you thoroughly enjoyed your stay with us. We look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Melinda

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
breath taking views
qwantani will definitely see us again! awesome view and beautiful chalets>
Se hospedó 5 noches en diciembre de 2020
Respuesta de Craig Hill - General Manager el 6 ene. 2021
Dear Melinda Thank you for choosing to stay at Qwantani and for taking the time to respond to our survey post your stay with us. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

amelia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing Resort
Absolutely stunning and service is amazing. The onsite store has almost everything that is required for a weekend away.
Se hospedó 2 noches en noviembre de 2020
Respuesta de Craig el 2 dic. 2020
Dear Amelia Thank you so much for the wonderful review post your stay with us. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

8/10 Bueno

Rolf

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
ruhige tolle Lage
Über 20 km Feldweg bis zur Anlage, dafür traumhaft schön gelegen und zum Ausspannen sehr gut geeignet.
Se hospedó 3 noches en marzo de 2020
Respuesta de Craig Hill el 31 mar. 2020
Dear Rolf Thank you for choosing to stay at Qwantani and of taking the time to reply to our questionnaire post your stay with us. We value your constructive feedback and appreciate your kind words. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

N B

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2019
Respuesta de Craig Hill el 9 nov. 2019
Dear NB Thank you for choosing to stay at Qwantani Berg & Bush Resort and for taking the time to reply to our questionnaire. We value your feedback and are delighted to hear that you thoroughly enjoyed your stay with us. We look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

8/10 Bueno

Majiki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family fun
I loved the location and the chalets are fantastic. I was just disappointed that the kiddies pool was not working and kids had to use the big pool , 4 of our kids nearly drowning as the adult pool is not child friendly. I was a long weekend and think the resort could have made the pool a priority but otherwise its a lovely place.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Craig Hill el 24 sept. 2019
Thank you for choosing to stay at Qwantani and for taking the time to share your experience with us. We value your constructive feedback and appreciate your kind words. We do realise that guests we inconvenienced by the baby pool being out of order, please do accept our apologies for this unavoidable occurrence. Other than this we are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 Bueno

marie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019
Respuesta de Craig Hill el 19 sept. 2019
Dear Marie Thank you for choosing to stay at Qwantani and for taking the time to reply to our questionnaire post your stay with us. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Carlo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2019
Respuesta de Craig Hill el 28 jul. 2019
Dear Carlo Thank you for choosing to stay at Qwantani and for taking the time to share your feedback with us. We are delighted to hear that you thoroughly enjoyed your stay with us and that the resort and its facilities and staff met your expectations. We look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

2/10 Terrible

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
the good and the bad
enjoyed the stay, although we expected better facilities in terms of entertainment. came in a group of 18 people and was told there were only 8 horses available to ride, boat ride only 12 people were allowed at a time. we have stayed over at many resorts in the berg and have never experienced this sort of inconvenience before. Qwantani is situated in the middle of nowhere, which is lovely but we expected better facilities on site rather than just 8 horses and a 12 passenger boat ride.
Se hospedó 3 noches en julio de 2019
Respuesta de Craig Hill el 23 jul. 2019
Dear Anonymous Thank you for choosing to stay at Qwantani and for taking the time to share your experience. It is most unfortunate that we can only accommodate a certain amount of guests on certain activities at any given time. Any resort unfortunately has a limit on activities and we are certainly no different. It is with regret that you found this to be the reason to rate us as you did and regret that you did not find the activity facilities to be to your expectations. It is also unfortunate that you did not enquire about this prior to making your booking as the limitations of the resort and its facilities would have happily been explained. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Sashen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Unforgettable
Unmatched views and tranquility. Amazing fireplace but cottages could use air conditioning/heaters
Se hospedó 2 noches en julio de 2019
Respuesta de Craig Hill el 23 jul. 2019
Dear Sashen Thank you for choosing to stay at Qwantani and for taking the time to share your feedback. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Tsakane

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Great place
The place is well positioned with beat views and lovely entertainment for the whole family. The rooms are comfortable, but would do with a bit of maintenance before it goes downhill. There's cracks and a few areas that needs paint and carpets need an upgrade/ thorough cleaning. The restaurant menu needs more options. Especially if we stay longer, felt we ran out of meal options. I do think I'll be visiting again.
Se hospedó 4 noches en julio de 2019
Respuesta de Craig Hill - General Manager el 8 jul. 2019
Thank you for choosing to stay at Qwantani and for taking the time to share your experience with us. We value your constructive feedback and appreciate your kind words. Your comments have been noted and besides what you have so kindly mentioned we are happy to hear that you thoroughly enjoyed your stay with us. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

8/10 Bueno

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Great location & beautiful scenery. Ideal chill pl
Could have had tea/coffee service daily. The cleaning service provided for dishes was not the best. Dishes were not cleaned as what would be expected. Prior Notice should be given on which days the towels would be changed. Happy hour at the bar would create better vibe.
Se hospedó 4 noches en junio de 2019
Respuesta de Craig Hill - General Manager el 3 jul. 2019
Dear Anonymous Thank you for choosing to stay at Qwantani and for taking the time to share your experience. We value your constructive feedback and appreciate your kind words. Your feedback has certainly been noted and I can assure you that you that we will certainly give this the necessary remedial attention it so deserves. We take all feedback constructively in the best interest of you, our valued guests. Besides this we are happy to hear that you thoroughly enjoyed the rest of your stay and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

yee wah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2019
Respuesta de General Manager - Craig Hill el 3 jul. 2019
Thank you for taking the time to post a review of your recent stay at Qwantani. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, servicios
Se hospedó 1 noche en mayo de 2019
Respuesta de Craig Hill el 20 may. 2019
Thank you for taking the time to respond to our questionnaire post your recent stay at Qwantani. We value your feedback and are delighted to hear that you thoroughly enjoyed your stay with us. Your constructive feedback is also appreciated and we can assure you that we will certainly attend to these issues that you have so kindly brought to our attention. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
It’s a piece of heaven on earth. We were welcomed by two very friendly gentlemen at the gate. The scenery is absolutely beautiful! The chalet was well-equipped, comfortable and very neat. We didn’t use any of the amenities as we only stayed for 1 night. I would certainly recommend Qwantani 👍
Se hospedó 1 noche en abril de 2019
Respuesta de Craig HIll el 5 may. 2019
Dear Anonymous Thank you for choosing to stay at Qwantani and for taking the time to reply to our questionnaire. We value all feedback and appreciate your kind words. We are certainly delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay, amazing views.
Se hospedó 4 noches en marzo de 2019
Respuesta de Craig Hill el 3 abr. 2019
Dear Anonymous Thank you for choosing to stay at Qwantani and for taking the time to complete a review post your stay with us. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Muhammad abdullah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Enjoyed it Good escape from the city Please try and regrade the first part of the road once you turn from the N5 Other than that superb place and warm people Keep it up
Se hospedó 5 noches en marzo de 2019
Respuesta de Craig Hill el 12 mar. 2019
Dear Muhammad Thank you for choosing to stay at Qwantani and for taking the time to share your feedback with us. We value your constructive feedback and appreciate your kind words. We will certainly speak to the local authorities regarding the first section of road. Besides this we are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Muhammad abdullah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2019
Respuesta de Craig Hill el 6 mar. 2019
Thank you for choosing to stay at Qwantani and for taking the time to share your experience post your stay with us, we value and appreciate your feedback and look forward to welcoming you back in the future. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect location
This resort is perfect and the staff are the most welcoming and friendly team possible
Se hospedó 2 noches en marzo de 2019
Respuesta de Craig Hill el 6 mar. 2019
Dear Anonymous Thank you for choosing to stay at Qwantani and for taking the time to share your feedback post your stay with us. We value your feedback and appreciate your kind words. Going out of our way and creating magical and lasting memories for everyone, all the time, is what we are all about. We are delighted to know that we met all your expectations. Kind regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay
Beautiful resort. Highly recommended.
Se hospedó 2 noches en julio de 2018
Respuesta de General Manager el 30 jul. 2018
Dear Anonymous Thank you for choosing to stay at Qwantani and for taking the time review our resort post your stay with us. We are delighted to hear that you thoroughly enjoyed your stay with us and appreciate that you have highly recommended us. We do look forward to welcoming you back in the future. Warmest Regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

varsha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place bad bathrooms
Great , bathroom could use renovating
Se hospedó 2 noches en julio de 2018
Respuesta de General Manager el 30 jul. 2018
Dear Varsha Thank you for choosing to stay at Qwantani and for taking the time to share your feedback post your stay with us. We value your constructive feedback and appreciate your kind words. You will be happy to hear that the resort is currently entering a refurbishment phase and can assure you that your point is valid and is taken seriously. Other than this we do trust that you thoroughly enjoyed the rest of your stay with us. Warmest regards Craig Hill General Manager Qwantani Berg & Bush Resort

8/10 Bueno

Debbie, California, USA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful property and friendly staff
I wish we had had more time to enjoy this beautiful property. We stayed 3 nights and were gone from morning to late evening. We did get to enjoy the Braii night and that was special. Everything was nice, clean, spacious, the staff was super friendly and the grounds were beautiful. Expedia had the location of Qwantani shown on the wrong side of the lake and so it added 1 hour each way to what we thought was a 30 minute trip to our daily destination. So, the driving was long and tiresome on the dirt roads (though the view was always amazing!) and it was a little cumbersome each time to stop at the gate in and out and explain what we were doing in order to be let in or out. I suppose most people who come to Qwantani just stay there and enjoy the resort. We just needed a place to sleep (had booked late so there wasn't a lot available at a reasonable price).
Se hospedó 3 noches en marzo de 2018
Respuesta de qwantanigm el 26 jun. 2018
Dear Debbie Thank you for taking the time to share your experience with us post your stay at Qwantani. We value your constructive feedback and appreciate your kind words. We are naturally delighted to hear that you thoroughly enjoyed your stay with us and have already addressed the issue of exiting the resort to visit the area, the process is now easy and unhindered. Please do visit again should you ever be in the area, we would be delighted to welcome you back. Warmest Regards Craig Hill General Manager Qwantani Berg & Bush Resort

10/10 Excelente

varsha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
stay was excellent, only issue I had was the bathroom with the tub could use alittle updating. venue and location is perfect with clean linen.
Se hospedó 1 noche en agosto de 2017
Respuesta de qwantanigm el 26 jun. 2018
Thank you for your review post your stay with us at Qwantani. We value your constructive feedback and can assure you that the issues you have so kindly brought to our attention have been attended to.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, personal y atención
Well placed resort
Our stay was nice although the road to get to Qwantani isn't good at all service attitude at reception & others seems poor more like racist you have to pay for all activities in the resort,no air conditioning or fans in the units,all I can say racism still exists in this resort but the place is beautiful
Respuesta de qwantanigm el 26 jun. 2018
Dear Anonymous Thank you for your review and the honesty that you have shared with us. The resort has undergone major changes in management and I can assure you that your experience is certainly not what one would now get at Qwantani. We sincerely apologise for the inconvenience caused in this regard.

10/10 Excelente

andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place, stunning scenery
18km of dirt track off of the main road through the Sterkfontein Nature Reserve and you arrive at Qwantani. We had a house right next to the dam with an uninterupted view. Really peaceful place with lots for the kids to do. Even a poor telephone signal allowed a total escape from work.
Respuesta de qwantanigm el 26 jun. 2018
Dear Andrew Thank you for the wonderful review, we are delighted to hear that you thoroughly enjoyed your stay with us. Bad signal does sometimes have its advantages.

10/10 Excelente

Abram

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
A gem at the end of a dirt road
The stay was amazing! Not the kind of place to pop into for one night, meant more to be at least a weekend get away. Especially since the dirt road leading to it is so rough that it takes almost 45 minutes just to get to the resort from the main road. But on arrival it's well worth the drive! Beautiful views, amazing cabins and furnishing. Very cozy and homey.
Respuesta de General Manager el 14 nov. 2016
Thank you for the lovely review. We look forward to having you stay with us again.

8/10 Bueno

Mr ismail

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de General Manager el 23 sept. 2016
Thank you for taking the time to review us. We look forward to having you stay with us again.

10/10 Excelente

KAVIR, Durban

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice venue, a must for families and friends
Respuesta de General Manager el 23 sept. 2016
Thank you for taking the time to review us. We look forward to having you stay with us again.

6/10 Aceptable

k

Le gustó: Limpieza, comodidad de la habitación
confirmation
I was very disappointed on arrival because the manager said there was no confirmation of my stay there was no accommodation available and they didn't know about hotel.com how is it possible for them to book
Respuesta de qwantanigm el 26 jun. 2018
Rather late than never! The resort has had a complete change of management recently hence my response to a message that should have been responded to ages ago. I can assure you that you would never ever experience this sort of treatment and sincerely apologise on behalf of the company and my predecessor/s for the treatment received. Warmest Regards Craig Hill General Manager Qwantani Berg & Bush Resort