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Opiniones sobre The Rutledge Inn

2.5 out of 5
The Rutledge Inn
1701 Montgomery Hwy, Luverne, AL

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 172 de 339 opiniones" "
Evaluación: 8 - Bueno. 108 de 339 opiniones" "
Evaluación: 6 - Aceptable. 33 de 339 opiniones" "
Evaluación: 4 - Mediocre. 14 de 339 opiniones" "
Evaluación: 2 - Terrible. 12 de 339 opiniones" "

8,8/10

Limpieza

9,2/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

melissa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
my favorite place to stay when i visit the kids and grandkids.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Damon

5 star
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Carol

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wish the pool was in working order, other than that great location, very clean and quiet.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jessica, Greenbrier

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was such a nice, clean, quiet hotel to stay at. The room and bathroom were VERY clean and spacious and they were able to accommodate us coming in late. The customer service was great also. We will be book marking this hotel to stay at when we travel again.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was friendly & the accommodations were clean & comfortable. I will stay there again when i visit the area.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Jerome

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Michelle

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I wanted to support a local business close to my destination. Seemed ok for the reviews and price so I was game. Owner/Manager was polite and nice at check in and that is where the positive ends and changes. Check checked in, he says out loud room number along with directions to get to it. #1 key cards didn’t work. Not a huge deal On to room #2, scraps of plastic and wood on the carpet, hair on the made bed pillow cases then mold in the wall ac unit. I raised concern and noted I would like a refund and to leave. He goes to inspect room and apologizes that the room wasn’t cleaned and shouldn’t have been assigned. Floor maybe. Pillow cases and moldy AC unit. That’s beyond not cleaned. I politely explain I do not wish to see a 3rd room and will be leaving. Please just issue a refund so I can be on my way. He insist on a refund of ten or another room. I politely decline state I don’t feel comfortable staying. He gets annoyed about my mention of the room # announcement and states he has to give me the info(it’s written on the card holder) with a nasty attitude and insists another room offer covers what he should have to do. I’ll have to eat the cost for rest to stay to leave and find something else. I hope he uses the money he kept from me to make improvements.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Gregory

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Old outdated rooms and smells like cigarettes.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The jacuzzi suites are so relaxing!
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Elena, Richmond

Viajó con su pareja
Le gustó: Limpieza, personal y atención
It was convenient for where we were going. Rooms were clean & comfortable. Limited breakfast was ok. Elevator was a little scary sounding. Inspection expires in it in a few days. Pool was nasty. Staff was nice.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Elena, Richmond

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Tiffany

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Isaiah

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nothing much
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the reasonable price
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Molly

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly staff. Room was clean and very comfortable.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Staci

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff! Accommodated my pets and room was clean and smelled good. We got the non smoking and I was worried it might smell as we’ve dealt with that before because you know, people don’t wanna follow rules but this was not the case. It was surprisingly really nice. We will stay again!!!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Hector

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Judith

No le gustó: Personal y atención, servicios
It was an average hotel price was right. They need new pillows and the sheets were pilling. Laundry are was in a strange place and old. They were clearly remodeling took the time to paint walls but not ceiling. Grout on tiles in bathroom need a good cleaning. Housekeeping knocked on door at 8:45 when check out was at 11.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good enough we enjoyed
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Marla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great bargain
We always try to stay here when traveling through here. Quiet, clean & comfortable rooms.
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Debra

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Bruce

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Hector

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Faye

Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good, but employees smoking outside of our room
The check-in process was smooth and staff was friendly. The rooms were clean and acceptable. The only complaint is that employees were smoking outside of our room. We could smell it in our room some and then were bombarded with smoke every time we walked out the room. Employees were outside of there every time, smoking.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Danny

Viajó con su familia
No le gustó: Personal y atención
We have stayed here a few times and actually drive out of the way to stay here but never again. We checked in late after working all day and driving 7 hrs. Checked into our room and there were 2 beds not a king. I could not find our information an chalked it up as to me making the mistake. Found it later while laying in the bed. Called the desk and the guy had the audacity to tell me that i had reserved 2 beds. I told him that i would show him on the phone in the morning and the idiot told me I got what I reserved. Complained about noise from the room above us at 10:00 and 11:00. Was awakened again at 3 a.m. and 4:39 a.m. and it never stopped. I complained again about everything at check out. No offer of refund, discount, nothing! No plug in the sink and the bathroom is too dark to see anything. NEVER AGAIN!!!
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Kathleen

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Disappointed
Received an email immediately after booking saying that I needed to give more credit card information or booking would be cancelled. I tried to inquire by email but never received a reply. Hard to find; sign says Executive Inn. Called inn but desk person unable to give directions. Upon registration, desk clerk was very friendly and pleasant, not helpful with recommendations for dinner. There were no towels in the bathroom. I requested these but not brought. My husband had to return to the front desk to get the towels. Room was comfortable and quiet. Slept well. Breakfast was bare bones packaged things
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Nanette

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Peggy

Viajó con su familia
No le gustó: Servicios
This trip was to attend a funeral. Rooms were clean, but dated. Fridge did not work properly, no hair dryer (no big deal, but it is convenient to have one).
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Christopher

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Rick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight stay
Everything was great. Especially the bed; extremely comfortable!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Debra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Drew and Staff were great
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

KM, Brooksville

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Carol

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Steven

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Lawrence

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

janice f

Le gustó: Personal y atención
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Carol

Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

Leon

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
An Experience.
Beds, furnishing and bathroom were clean. There was evidence of water leaks in ceiling and popcorn covering was peeling in places looked like mole developing in one corner Black looking dust or mole developing on AC discharge vents TV had only few channels to select. Repairs needed.
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Benny

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property convenient for me to visit my relatives. Considering I was in town for a family reunion.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Tricia

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Allison

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The staff was nice rooms were very much expected we stayed in the one with the jacuzzi which was also nice
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Andre

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasantly surprised
Better than I thought, because it is a older hotel. But I was very pleased with it. Would stay again, and recommend.Check in was pleasant, room was clean and air worked great. Hotel was pretty full, but still quite.Breakfast could of been better but It did have coffee and muffins so I was happy. Great for a one or two night stay to rest.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will stay again
Very friendly and customer oriented place to say. Just bring own pillow and some fruit as breakfast does not include a fruit.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Doug

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
pleasantly surprised
Se hospedó 1 noche en junio de 2023