This is a beautiful contemporary apartment in a fabulous location in a gorgeous city. It should we 5 stars but we had a number of issues:
When we arrived the person who showed us around (didn’t introduce herself so didn’t know here name) asked us ‘ which apartment are you staying in?! Then she discovered that previous occupants, who she didn’t seem very pleased with, had taken the extension and plugs for the TV and video. She said she would replace it. Three days later snd three messages later with no reply at all we gave up. So no TV, films or radio which was really annoying. Of concern to us is that if we had a real emergency there wouldn’t have been anyone to help as no answer to messages. Although we had provided passport details in advance she didn’t have them so had to do that again.
Second, the information book had an outdated WiFi pass word and in fact after struggling for hours we realised it wasn’t set up and a code had to be inserted, which was at the back of the router. So we had to set up WiFi which is something I don’t expect to have to do.
Third, we couldn’t find cups, glasses etc and then realised they were all in a full dishwasher covered in food which hadn’t been switched on so we had to wash up before we started.
The pictures of the terrace are rather flattering. I booked based on how beautiful it looked. It is indeed a potentially beautiful terrace with wonderful views but with very uncomfortable chairs, unsteady rickety table etc., no table clothes (even though the information pack says they are to be used) . Importantly terrace virtually unusable between 10 and 7 as it’s in full sun with absolutely no shade. Please provide a cheap parasol or some awning. Please update your WiFi code in book, please empty the dishwasher and please answer your messages. These simply things would make this a truly 5 star experience as it’s a stunning apartment in a gorgeous setting.