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Opiniones sobre The Link Hotel Loughborough

3 out of 5
The Link Hotel Loughborough
New Ashby Road, Loughborough, England

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 447 de 896 opiniones" "
Evaluación: 8 - Bueno. 334 de 896 opiniones" "
Evaluación: 6 - Aceptable. 79 de 896 opiniones" "
Evaluación: 4 - Mediocre. 20 de 896 opiniones" "
Evaluación: 2 - Terrible. 16 de 896 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

8/10 Bueno

Katrina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy to get to -only 12 minutes from airport - would stay there again
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ines Alexandra

Viajó con su familia y niños pequeños
Very friendly staff, a cot was provided and there was heating!
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Fiona, Purley

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Checked in and was told where my room was located. On entering the room it was like I had walked into a freezer. The air conditioner/heater was broken. Returned to reception and asked for either a heater or another room. It was 4degrees outside and -4 in the room. The woman at the desk advised there are no other rooms available but will play heater roulette to find one. This she placed in my room saying when she picked it up it was very hot so should suffice. After changing the plug socket 3 times, I came to the conclusion that the heater obviously was not working as it remained cold. By this point I’m laying on the bed, with coat and duvet. Called reception and a lovely man called Andy said he will find me a room immediately with heat. Within 10 minutes he was knocking the door and I moved from room 133 to 122. The heat was a god send. Nice and toasty. My score reflects the lies told by the 1st woman that booked me in. the fact they knew the heaters in the rooms were not working, the lack of maintenance, I was told it’s too expensive to repair the heating, cleanliness, (there’s mould in the bathroom) and poor attention to make their guests comfortable. The food was mediocre to say the least with very little choice. Whilst it’s a budget hotel they can do so much better with the surroundings they are in and what appears to be not too old a building. They don’t even have sockets that accommodate chargers in this day and age (minor but important point).
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Rhian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was great and the staff were very friendly but there was a group staying at the hotel that were really noisy until the early hours of the morning which ruined the stay.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Paul

Le gustó: Limpieza, personal y atención, servicios
Good selection of breakfast. Staff were nice
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Inderjit

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great staff
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Hugh

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Martin

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Mike

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed overnight prior to a university visit, very clean /tidy, bed slightly harder than normal, but not overly hard. Good facilities overall including a small Gym.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Claire

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Claire

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our aircon wasnt working but other than rhat we had a lovely stay
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Alison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A fantastic location for visiting daughter at the university. Staff were super friendly, polite and accommodating.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kamaljeet

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Charlie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a very pleasant stay. It was however far too hot and when arrived portable heater was on full. Air con/heater system wasn't work in room but generally just too hot.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Geraldine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient location when visiting son in nearby university
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Debbie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient and well priced
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Lee

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good price. Rooms as expected. No issues and quiet room. Next door to harvester as well.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Sarika

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Allan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Jan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good value for money
Great place to stay and good value for money. Staff very friendly and helpful. Have stayed previously and found great. Our room this time was a little tired and light switches a bit hit and miss.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Norman

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All of a high standard although there was a slight problem after we had booked breakfast for the morning of our departure. The charge had appeared on my card but the booking had not appeared on the restaurant breakfast listing. Only after I showed reception the bank listing for the payment was the booking accepted. The reception staff who took the breakfast reservation had not entered it in their system despite taking the payment! Reception agreed that I must have booked it as the total bill for our stay included the room fee plus £24 for 2 breakfasts. I asked for a printed final bill showing zero net amount to pay, which was no problem for reception to provide.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Jonathan

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

S

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Baljeet

Le gustó: Servicios
Staff are so accommodating and go out of their way to help you. The hotel is situated in a good location and easy to find. Really can’t fault the stay from start to finish and the all the staff made this possible.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

MARK

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Kieran

Le gustó: Limpieza, personal y atención
Enjoyable stay in a quiet location
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Haofeng

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Vinnette

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Mathew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Jon

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
helpful staff, slept ok but pillows were a bit hard and need changing imo
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Vinnette

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Yan

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Good location and good parking. Nice room and bathroom. With a few exceptions the staff were unfriendly and grumpy. Food well below average. Hot breakfast buffet barely warm.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Elaf

No le gustó: Limpieza, comodidad de la habitación
No hot water in the toilet
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Vinnette

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Matt

Viajó con su pareja
Fairly basic rooms as expected. Average value for money. They were very strict on 'no early check-in' which was a bit surprising as they were clearly almost empty. Also, they put us in the furthest room away from reception for some reason, was a 5 minute walk to get to it. My wife is heavily pregnant, so this was a bit annoying. After we had settled in, we went down to the reception and asked why we were put so far. The receptionist was nice (different one to the one earlier who refused us early check-in) and offered us a nearer room, but at that stage we didn't want to go and move our bags (we were only staying 1 night) In summary, few small things would have made this stay nicer for us, but it was more or less as I expected.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Tyson

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Caroline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Utsavkumar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en enero de 2024

10/10 Excelente

ABDULAZIZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place
Se hospedó 1 noche en enero de 2024

8/10 Bueno

James

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Generally very good and happy with stay Room 222 wouldn’t heat up and was very cold. Air conditioning unit only supplied cold air even on higher setting Was going to have evening meal in the hotel. I stood waiting to be seated when a member of staff came out, saw me there and turned around without acknowledging me heading back into the kitchen. Therefore I walked away and went to the Harvester next door where I was greeted straight away and served quickly. An acknowledgment that I was standing there was all it took to stop me walking away
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Mark

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención
Good but signs of standards dropping.
Radiator in the room, as the air conditioning unit was not working and which had flashing lights on it all night, didn’t realise how bright they would be until I turned the lights off. Light switches beside the bed for the various lamps not working correctly. No hot water in the morning at 6:30 for a shower. Tried again a few times and went for breakfast, reported it to reception and they informed me it’s a known problem at peak times. Managed to get a shower at 8:10. Lucky I was able to check out late for me.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

ANDREW

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Claire

Se hospedó 3 noches en enero de 2024

8/10 Bueno

Jane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very clean
Very convenient for an overnight stay. Close to Loughborough and M1. Large clean room. A very good nights sleep.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Judith

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

CHEUNG

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Victoria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy for wheelchair user
Se hospedó 1 noche en diciembre de 2023