Hoteles con pileta en Los Ranchos de Albuquerque

"The property is beautiful, but their customer service is dismal, and their attitude is even worse. I booked for 5 nights, but stayed for 4, as I had to leave early. Even though at check-in I let them know this, I was taken aback when the smiling front desk person (s) told me that they would gladly change my reservation and that they would still charge me the last night in full as per their “policy.” Furthermore, they urged me to confirm my early departure and even sent a cleaning person to my...

"I ose to return to this hotel because a few years ago I had a wonderful experience, especially with the cleanliness and overall standards. Unfortunately, this recent stay was very disappointing and did not reflect the same quality. When we arrived, our reservation was not ready and the front desk needed to contact the booking site to resolve the issue. After traveling, having to sit and wait while this was sorted out was frustrating. Once we accessed our room, we immediately noticed a strong...

"El personal fue muy amable."

"Na"

"The staff were very helpful when we decided to change hotels but I was shocked that the room rate jumped more than $50 a night. Then we were charged $7 a day to park in THEIR lot. When booked I saw no mention of this additional fee. When I contacted customer service they did graciously reverse the charge. The facility itself was very nice. My only complaint was financial."

"Es un lugar hermoso para descansar y pasarla bien "