6/10 Aceptable
Katrina H.
31 jul. 2025
Nice home/bad communication
Home was comfortable, clean, and in a great location. But communication with the property management has been terrible. The kitchen lights weren't working. Apparently this was a known issue, but no one told me. Arriving in the dark to this was very confusing and never got fixed while we were there. I called and emailed all the contacts, but it was not resolved. There was no laundry detergent or sponges/dish towels for the kitchen. Because of the communication lag, I purchased these items. One person I talked to said to submit receipts for reimbursement. I did, and then another person said they couldn't reimburse me. I'm still arguing these issues nearly a month later. Also, there is no dishwasher, although it was listed on VRBO. Wouldn't have been a big deal if there were appropriate kitchen supplies. So, nice home, TERRIBLE property manager.
Katrina H.
Se hospedó 5 noches en julio de 2025