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Opiniones sobre Beach Castle Resort by RVA

3 out of 5
Beach Castle Resort by RVA
5310 Gulf of Mexico Dr, Longboat Key, FL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 118 de 215 opiniones" "
Evaluación: 8 - Bueno. 76 de 215 opiniones" "
Evaluación: 6 - Aceptable. 13 de 215 opiniones" "
Evaluación: 4 - Mediocre. 4 de 215 opiniones" "
Evaluación: 2 - Terrible. 4 de 215 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Me encantó, nos hospedamos en el 26, bien tranquilo y muy privado! También estaba limpio y con todo lo necesario! Hubiese sido perfecto si hubiesen lavadora en el apartamento, pero por lo demás encantada, lo recomiendo 💯
Se hospedó 3 noches en julio de 2020
Respuesta de Jeff M el 13 jul. 2020
Thank you for staying with us. Delighted to see you enjoyed your stay.

8/10 Bueno

Silvina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sencillo y confortable lugar . Sin pretensiones
Una estadīa relajante para disfrutar de la playa, con poca gente y sin ruidos. Le agradecemos a Ted, hacer nuestra estadīa mas agradable!
Se hospedó 3 noches en febrero de 2018
Respuesta de Jeff el 13 feb. 2018
Thank you.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Habitación hermosa y espaciosa.
Todo es excelente en este hotel, tuvimos algún inconveniente con peces muertos en el área, pero es consecuencia del huracán, ni fue culpa del hotel. Disfruté mucho la estancia, me lo agendo para volver...

10/10 Excelente

clara, HIALEAH

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
GREAT PLACE
Everything was excelent.THANK,we ' ll be back

10/10 Excelente

Mayka, Miami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Esta fue nuestra segunda vez en este hotel. La experiencia fue excelente. La habitación muy cómoda y bien equipada. Lo mejor es la playa que no sólo está a pasos, sino que es extensa y hermosa. Es un lugar ideal para descansar en familia.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very clean, nicely decorated condo with one bedroom and a sleeper sofa located across the street from the Gulf with free parking. Full kitchen was a nice touch. Definitely would return.
Se hospedó 4 noches en junio de 2021
Respuesta de Jeff M el 12 jun. 2021
Thank you for choosing our condo complex.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2021
Respuesta de Jefff M el 8 jun. 2021
Thank you for choosing our condo complex. We appreciate you staying with us!

10/10 Excelente

Jill

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 7 noches en abril de 2021
Respuesta de Jeff M el 5 may. 2021
Thank you!

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved that the property was both on the bay and the gulf, and close to restaurants and shops!!
Se hospedó 2 noches en marzo de 2021
Respuesta de Jeff M el 16 mar. 2021
Thank you for choosing the Beach Castle condo complex. The staff work hard to ensure your experience is a great one.

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
I have stayed at Beach Castle several times and was always happy with the stay overall. BUT, this time we paid for a beachfront room and were given a beachside room. There is a HUGE difference and I am very disappointed. No view of the beach unless you go outside on the patio and turn to the side. The beachfront rooms have direct access and a direct beautiful view.
Se hospedó 2 noches en marzo de 2021
Respuesta de Jeff M el 15 mar. 2021
We are very sorry to hear of this and have launched a full investigation.

10/10 Excelente

Maureen, Hilton Head Island

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
There is easy and quick access to the beautiful beach on the gulf with chairs for guest use. There is also a nice fishing pier on the bay. Beautiful scenery, fully equipped condo, laundry facility and more.
Se hospedó 4 noches en enero de 2021
Respuesta de Jeff M el 4 feb. 2021
Thank you for staying with us. We are delighted to see you enjoyed your stay.

8/10 Bueno

Elizabeth M., Cincinnati, USA

Le gustó: Limpieza
Great Location
Very clean, well furnished and great location. Would have appreciated a kitchen sponge, a roll of paper towels and more outlets (w/ power strips) to plug in all my technology. Disappointed I never received a response back on two texts I sent via VRBO app. to owner/property manager, as I prepared for my trip.
Se hospedó 4 noches en diciembre de 2020

10/10 Excelente

Mary K.

Le gustó: Limpieza
Great location!
We really enjoyed the location. It was easy to walk to beach and some shops and restaurants. The pool and hot tub were nice great temperature. Our unit had everything we needed and we loved the screen porch. We will definitely return in the future!
Se hospedó 5 noches en diciembre de 2020

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en octubre de 2020
Respuesta de Jeff M el 24 oct. 2020
Thank you.

6/10 Aceptable

Sandy, Miami

Viajó con su familia
No le gustó: Servicios
Completamente diferente a lo que decía en la publicidad del lugar, tenia un olor extraño el apartamento, pague por un deluxe con vista al mar y me entregaron uno sin ninguna vista, tiene un ruido muy fuerte la unidad de aire acondicionado,
Se hospedó 2 noches en octubre de 2020
Respuesta de Jeff M el 19 oct. 2020
Thank you for choosing the Beach Castle condo complex. We are very sorry to hear of your disappointment with your stay. Did you reach out to anyone while you were in residence?

8/10 Bueno

Myra

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Overall, nice place to stay.
Overall the stay was good. Our apartment was clean.Nice beach access. Front desk hours limited. Hot tub was colder that the pool all week. We said something about it the first day and everyday after that, they said it would be fixed the next day, but it never was.
Se hospedó 4 noches en septiembre de 2020
Respuesta de Jeff M el 1 oct. 2020
Thank you for staying with us. We are sorry to hear that the hot tub was not functioning properly during your stay and are contacting the onsite management to investigate.

8/10 Bueno

abdel

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en agosto de 2020
Respuesta de Jeff M el 22 sept. 2020
Thank you for staying with us.

6/10 Aceptable

Len, Naples FL

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
For the unit that we were in - we had millions of little sugar ants, the one arm-chair on the right was so bad it almost caved in when you sat in it, the front door had no complete lock so we were sitting watching tv with the door double locked, and a maintenance man came in with his key, the sink area light was very mysterious - without any instructions we found out if you turn it on once it is very dim, turn it off and turn it on again it gets brighter? .
Se hospedó 2 noches en septiembre de 2020
Respuesta de Jeff M el 18 sept. 2020
Thank you for staying with us. We greatly appreciate you taking the time to share your experience and want to apologize that your stay was not perfect. We are sharing this information with the resort management to review and address the areas of opportunity as well as with the owner.

10/10 Excelente

Colleen

Le gustó: Limpieza, comodidad de la habitación
It was beyond my expectations, absolutely fabulous
Se hospedó 2 noches en septiembre de 2020
Respuesta de Jeff M el 17 sept. 2020
Thank you for choosing the Beach Castle complex managed by RVA. We are delighted to see you enjoyed your stay.

10/10 Excelente

June

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Beach Castle
This unit had a beautiful location on the by with steps down. It a had a perfect spot to launch a kayak.
Se hospedó 2 noches en agosto de 2020
Respuesta de Jeff M el 14 ago. 2020
Thank you for staying with us. We are very pleased to see you enjoyed your stay.

10/10 Excelente

ALEXANDRE

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Ja é a segunda vez que nos hospedamos e amei mais uma vez!! Super Índico e voltarei sempre
Se hospedó 2 noches en agosto de 2020
Respuesta de Jeff M el 14 ago. 2020
Thanks for staying with us again!

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en julio de 2020
Respuesta de Jeff M el 4 ago. 2020
Thank you.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en julio de 2020
Respuesta de Jeff M el 4 ago. 2020
Thank you.

2/10 Terrible

Amalia D.

No le gustó: Limpieza
Worst place ever
The apartment was dirty, bathroom was disgusting and not even talk about the kitchen. We found a dead animal on the chair. The carpet was dirty as well and with animal hair. The location was not what they had advertised. We didn't stay the whole time we check out before even though we didnt get our money back we had to rent somewhere else. Waste of money and time.

10/10 Excelente

Alicia W.

Le gustó: Limpieza
Quiet Retreat
Much needed short stay vacation on beautiful LBK. Beach Castle is located on N end of island with great restaurants nearby, I chose to go with take out. Having chairs available on the beach was key - no lugging. Kitchen had the basics though I didn’t need much. My only recommendation is that owner of the unit needs to invest in high speed internet with adequate bandwidth. Office manager was helpful and thankfully I didn’t need to check in with work.
Se hospedó 2 noches en junio de 2020

10/10 Excelente

Carlos

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Hands Down Best Getaway. Excellent Location
Se hospedó 2 noches en junio de 2020
Respuesta de Jeff M el 27 jun. 2020
Thank you for staying with us. We are delighted to see you enjoyed your stay and hope to have the opportunity to welcome you back

10/10 Excelente

Claudio

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Perfect Getaway
Excellent Spot. Great Location. Súper Comfortable for big family. Enjoy every part of it.
Se hospedó 2 noches en junio de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Perfeito
Incrível
Se hospedó 4 noches en junio de 2020
Respuesta de Jeff M el 27 jun. 2020
Thank you for staying with us. We are delighted to see you enjoyed your stay and hope to have the opportunity to welcome you back again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 12 noches en febrero de 2020
Respuesta de Jeff M el 11 mar. 2020
Thank you for staying with us and sharing your feedback. we are delighted to see you enjoyed the property and your stay.

4/10 Mediocre

Luis alberto

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not properly maintained Very basic kitchen utensils Very bad windows
Se hospedó 5 noches en marzo de 2020
Respuesta de Jeff M el 7 mar. 2020
Sorry to hear of your disappointment with the condo. We greatly appreciate your feedback.

10/10 Excelente

jeff d., New Albany ohio

Le gustó: Limpieza
Loved the condo steps from the beach.
Would add a variety of pillows for a choice in soft hard flat puffy.
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was beautiful and quiet. We went from Dec. 10 to 18. No crowds to hassle.
Se hospedó 8 noches en diciembre de 2019
Respuesta de Jeff M el 19 dic. 2019
Thank you so much for staying with us. We are deligthed to see you enjoyed your experience with us!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios
We couldn't turn off the ceiling fan in the living room. Other than that, everything was perfect.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Jeff M el 7 dic. 2019
Thank you for staying with us and leaving your feedback. We apologize that you had an issue with the ceiling fen but appreciate your comment and will review.

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en octubre de 2019
Respuesta de Jeff M el 16 oct. 2019
Thank you for staying with us and taking the time to share your experience.

2/10 Terrible

Zachary

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not a great experience
My first issue was the bait and switch. I picked a “beachside room with a view” and got a basement type room. Had to go out on the porch and stand on my tip toes to see the beach. I raised an issue and the on-site manager wouldn’t move me to the actual beach property because i was only booked for 3 days and the 3!!!!!! rooms that were available...that’s right...3 rooms were available and they wouldn’t move us. Second problem: kitchen hadn’t been cleaned. We checked in at 3:30. 30 minutes early I guess? But the fine print says check in is 4-5pm? 1 hour check in window? Oh...and my family found 6 dead roaches. Third and biggest problem. Bed bugs. That’s right...bed bugs!!!! The on-site for that experience was worse. Initial she didn’t seem like she wanted to deal with us. Reluctantly gave us a room with zero view and then told us we could move to the other room, but to leave all our stuff in the first room until the bug guy could come...and he wouldn’t be there until the next day! Luckily he came by like 2 hours later...screwed up our day plans...the actual RVA manager had come in by then and offered a better room with the view, but by this time my parents had settled in and didn’t wanna move for a 3rd time. The main RVA manager was nicer and made an effort, but the whole experience wasn’t great for a 3 day weekend.
Se hospedó 3 noches en agosto de 2019

8/10 Bueno

Olga, Wisconsin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful island! Friendly and responsible staff, well equipped units, clean pool and hot tube, lounge chairs on the private beach. Would definitely come again.
Se hospedó 6 noches en agosto de 2019
Respuesta de Jeff M el 21 ago. 2019
Thank you so much for staying at our condo complex. We appreciate you commenting on our onsite staff and will be sure to share your comments with them.

10/10 Excelente

Freddy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A gem in the beach
Excellent hotel for a family trip and long stay. Full equipped at the kitchen and beds, whatever you need you will have it at the kitchen drawers. Nice beach at the hotel. Close to Siesta key beach, etc.
Se hospedó 3 noches en agosto de 2019
Respuesta de Jeff M el 16 ago. 2019
Thank you for staying with us. We are very pleased to see you enjoyed your stay.

8/10 Bueno

sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect for our visit
Proximity to the beach was perfect. The beach chairs and umbrellas were so convenient. The unit had been nicely renovated. Beds were great. Wished were were on 2nd level for a better view of water but loved the beach access! Pool was a bit removed from the beach so we did not use it. Longboat key is beautiful!!
Se hospedó 4 noches en julio de 2019
Respuesta de Jeff M el 4 ago. 2019
Thank you for staying at Beach Castle Resort managed by RVA, Resort Vacation Accommodations. We are delighted to see you enjoyed the property and greatly appreciate your feedback. Perhaps we will have the opportunity to welcome you back and we can get you a 2nd floor unit next time.

10/10 Excelente

Rikke

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
En fin lejlighed med en fantastisk beliggenhed
En super fin lejlighed med en fanstatisk beliggenhed. Lejliheden er rummelig og veludstyret. Både poolområde og strand er super skønne.
Se hospedó 2 noches en julio de 2019
Respuesta de Jeff M el 4 ago. 2019
Thank you so much for your kind remarks. We appreciate you choosing the Beach Castle complex.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed our stay. Room was great, clean, nicely furnished. Enjoyed screened lanai. Umbrellas and chairs were supplied. Thx for that! Was glad they rented by the night. We only needed 2 nights. At the beach, we had a lot of dolphin action. Saw at least 10 of them. Not only were they feeding, they were leaping out of the water. Fun to watch! Web picture showed property directly on beach, but in fact only a few of the rooms are located there. We were in a separate Bldg across the road and had a short walk to beach, which was a little tricky for grandma. Pictures were a bit misleading in that aspect. Otherwise, really enjoyed our stay and are going again next weekend.
Se hospedó 2 noches en julio de 2019
Respuesta de Jeff M el 30 jul. 2019
Thank you for staying with us. We look forward to welcoming you back.

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is clean and well kept. It was very relaxing. The room was very dated and the televisions barely worked (not to mention there were 8 remote controls throughout and none had working batteries). However, the kitchen was stocked with everything you need.
Se hospedó 2 noches en julio de 2019
Respuesta de Jeff M el 30 jul. 2019
Thank you for staying with us. Sorry to hear of your disappointment but greatly appreciate the constructive feedback to help us improve the guest experience.

8/10 Bueno

Ashley

Le gustó: Personal y atención, comodidad de la habitación
Little weekend staycation
Pros: front desk greeter was so nice, good location with walkable restaurants and ice cream, lots of beach chairs and umbrellas, very quiet beach, clean beach, stayed in #8 and it had nice options for sleeping and to sit Cons: #8 had no fans, very old, rough towels, we found 2 cockroaches in the unit. The pool needed to be cleaned and the hot tub was too hot and could not be controlled. Overall: nice stay for a weekend. If we return we will look elsewhere to stay just for a different scene
Se hospedó 2 noches en julio de 2019
Respuesta de Jeff M el 23 jul. 2019
Thank you for staying with us and providing your feedback. Sorry to hear of the items you were disappointed in. We appreciate your feedback and will look in to these items.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff, great location. Private beach and chairs was another really nice feature
Se hospedó 2 noches en julio de 2019
Respuesta de Jeff M el 15 jul. 2019
Thank you for your wonderful review. We greatly appreciate you recognizing our staff for their service levels.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bellissimo appartamento direttamente sulla spiaggia. Ottima pulizia e servizi. Bella la zona, molto elegante.
Se hospedó 3 noches en julio de 2019
Respuesta de Jeff M el 10 jul. 2019
Thank you so much for your kind words. We are delighted to hear you enjoyed your stay and hope to have the opportunity to welcome you back.

10/10 Excelente

Jennifer S.

Le gustó: Limpieza
Wonderful! Will come back ❤️
This is a great place for families. I felt safe letting my two 16 year olds go to and from the room, beach and pool. The room was comfortable and quite. The pool was clean and sooooooo warm. 😊. Great staff and vacation spot.
Se hospedó 5 noches en junio de 2019

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Magical longboat key! Stunning views!
Our stay was absolutely amazing. Will be back soon!!
Se hospedó 4 noches en junio de 2019
Respuesta de Jeff M el 3 jul. 2019
Thank you so much for staying with us. We are delighted to hear your experience was a great one and will look forward to the opportunity to welcome you back.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Great beach access. For the price, updates are needed. The office staff were wonderful. Be aware that you are expected to do your own housekeeping and get only minimal toiletries, garbage bags, or even toilet paper. You are expected to sweep or vacuum and take out your own trash.
Se hospedó 2 noches en junio de 2019
Respuesta de Jeff M el 24 jun. 2019
Thank you for staying at our condo complex. Indeed our condos are a self catering environment. We greatly appreciate your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was an awesome weekend break for me and my best friends. Very nice unit we stayed in. Love being right between the bay m Gulf and that they provide chairs on the beach and umbrellas.
Se hospedó 2 noches en junio de 2019
Respuesta de Jeff M el 24 jun. 2019
Delighted to see that you enjoyed your stay. Thank you for taking the time to share your experience.

8/10 Bueno

Glenn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean but location was mediocre
Clean hotel. Location was just ok
Se hospedó 2 noches en abril de 2019
Respuesta de Jeff M el 17 abr. 2019
Thank you for staying with us. Sorry you were not 100% pleased with our location.

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2019
Respuesta de Jeff M el 16 abr. 2019
Thank you for staying with us. We appreciate your kind score.