6/10 Aceptable
Vanessa S.
27 oct. 2025
Le gustó: Limpieza
For the most part the place and location were nice. Upper level porch door does NOT lock. When we reached out to customer service number provided, we were instructed to send a text message. Which took hours for a reply and usually after midnight. A maintenance guy finally came out on Sunday-2 days later. And told us that this is an ongoing issue with this door lock and that it has been nonworking for a bit now. I wish we were told that before we booked this stay, that one of the doors to the outside does not lock. Foosball table was broken so we couldn’t use that. Sofa bed on the lower level was broken. The mattress was actually in the garage I believe. Bed frame to King bed was broken and half attached to the bed- another issue. The maintenance guy stated has been an ongoing issue. Very small pans to cook with- we had bought groceries not knowing that the pans were so small. We ended up going out to eat. Overall, it was an OK stay but we really wish we would’ve had a more secured place that actually had doors that locked. For the amount of money we paid we should’ve had locked doors.
Vanessa S.
Se hospedó 3 noches en octubre de 2025