Sala de estar en el lobby

Opiniones sobre Royal Garden Hotel

5 out of 5
Royal Garden Hotel
2-24 Kensington High Street, London, England

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 774 de 1134 opiniones" "
Evaluación: 8 - Bueno. 220 de 1134 opiniones" "
Evaluación: 6 - Aceptable. 78 de 1134 opiniones" "
Evaluación: 4 - Mediocre. 37 de 1134 opiniones" "
Evaluación: 2 - Terrible. 25 de 1134 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Juan

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Muhammad Ali el 4 feb. 2024
Dear Juan,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay at the Royal Garden Hotel. Your positive comments about our clean and spacious rooms, great location, and friendly staff are truly appreciated.We value your input, and we are committed to continually enhancing our guests' experiences. If there's anything specific you feel could have made your stay even better or any suggestions you'd like to share, please don't hesitate to reach out.We look forward to welcoming you back for another memorable stay.Best regards,Muhammad AliGuest Service AgentRoyal Garden Hotel

10/10 Excelente

Mariela, Alajuela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de David el 20 ene. 2024
Dear Mariela, Thank you very much for your superb review. We are glad that you enjoyed your stay with us. We can't wait to host you again on your next visit. Warm regards, David. Royal Garden Hotel – London

10/10 Excelente

Luis

Se hospedó 1 noche en septiembre de 2023
Respuesta de vilma el 21 sept. 2023
Dear Mr. Luis,Thank you for the Excellent Rating and for staying with us. Kind regards,Vilma

2/10 Terrible

Diran

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Izel el 7 sept. 2023
Dear Diran, We're sorry to hear you had a disappointing experience. Please feel free to share more details so we can improve. Your feedback is valuable to us. Kind regards, Izel

10/10 Excelente

Valentina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo, las camas deliciosas, muy bien el baño, el desayuno espectacular con la vista a Kensington.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Muhammad Ali el 4 sept. 2023
Dear Ms. Valentina,Thank you so much for choosing Royal Garden hotel. It is our pleasure to hear that your stay with us was special from comfort of the bed to flavors of our breakfast. We do wish to welcome you for a stay with us in the future. Kind regards,Muhammad Ali

10/10 Excelente

patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lindo hotel muy recomendable
Se hospedó 3 noches en junio de 2023
Respuesta de Izel el 20 jul. 2023
Dear Patricia, thank you so much for your review. We're very please that you loved your stay with us and thank you so much for the recommendation. We hope to see you again in the near future. Warm regards, Izel

8/10 Bueno

Carlos

Se hospedó 5 noches en junio de 2023
Respuesta de David el 23 jul. 2023
Dear Carlos, thank you for your review. We are glad that enjoyed your stay. Kind regards, David

8/10 Bueno

Rosalinda Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Vilma el 19 jun. 2023
Dear Ms. Rosalinda Elizabeth,Thank you for staying with us. We will wait for your next stay.Kind regards,Vilma

6/10 Aceptable

Enrique

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Izel el 7 jun. 2023
Dear Enrique, thank you so much for your review and for staying at the Royal Garden Hotel. We hope to welcome you again in the near future. Warm regards, Izel

10/10 Excelente

ANTONIO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendable
Excelente hotel en lugar privilegiado, con un servicio impecable de todo el personal. Lo único que es muy deficiente es la comida del restaurant Origin , tanto en lunch como en breatfast
Se hospedó 4 noches en mayo de 2023
Respuesta de Daivd el 6 jun. 2023
Dear Antonio, Thank you for your positive review and feedback. We are glad that you enjoyed your the room, the location, as well as the service provided by the team. We are sorry about your bad experience with Origin. We will share this with the management Kind regards, DavidQuerido Antonio, Gracias por dejarnos su opinión positiva y sus sensaciones. Nos alegra que usted haya disfrutado de su habitación, ubicación, así comó el servicio de nuestros compañeros. Sentimos su mala experiencia con Origin ,compartiremos su opinión con los encargados. Saludos, David

10/10 Excelente

Sylvia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en abril de 2023
Respuesta de David el 27 abr. 2023
Dear Sylvia, Thank you so much for your great feedback.We are happy to learn that you had a great experience and hope to welcome you back in the near futureKind regards, David

10/10 Excelente

Pablo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Increíble lugar me encanto , su staff la comodidad de las camas, su desayuno! Volvere
Se hospedó 1 noche en abril de 2023
Respuesta de Debra el 6 abr. 2023
Dear Pablo, thank you for your fabulous review and for highlighting the comfort of your bed and that you enjoyed your breakfast. We hope to welcome you back in the future. Kind regards, Debra

10/10 Excelente

Pablo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Increíble lugar! Increíble ubicación! Muy bonito hotel con desayuno riquísimo! Staff muy amable. Todo muy bien! Volveré!
Se hospedó 2 noches en marzo de 2023
Respuesta de Debra el 4 abr. 2023
Dear Pablo, thank you for your review and 5/5 rating. We're so pleased you had a great stay and particularly enjoyed your breakfast. Next time you're visiting London we hope to welcome you back. Kind regards, Debra

10/10 Excelente

Casilda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantástico
Habitación enorme, vistas espectaculares y restaurante muy bueno.
Se hospedó 2 noches en marzo de 2023
Respuesta de Debra el 13 mar. 2023
Dear Casilda, thank you for your wonderful review. The team will be thrilled to learn you had such a fabulous stay and hope to welcome you back in the not too distant future. Kind regards, Debra

8/10 Bueno

Jorge

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien 8 de calificación del 1 al 10 saludos y gracias
Se hospedó 2 noches en marzo de 2023
Respuesta de Debra el 13 mar. 2023
Dear Jorge, thank you for your rating. We hope to welcome you back in the future. Kind regards, Debra

8/10 Bueno

Christopher

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buenq ubicacion y buen baño
Se hospedó 3 noches en marzo de 2023
Respuesta de Debra el 6 mar. 2023
Dear Christopher, thank you for taking the time to share a review of your recent stay with us. We hope to welcome you back in the future. Kind regards, Debra

10/10 Excelente

YURI

Se hospedó 2 noches en febrero de 2023
Respuesta de Debra el 27 feb. 2023
Dear Yuri, thank you for your 10/10 rating. The team will be thrilled you had a great stay and hope to welcome you back in the future. Kind regards, Debra

8/10 Bueno

José Antonio

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
En general.. bien!
Se hospedó 3 noches en febrero de 2023
Respuesta de Debra el 27 feb. 2023
Dear Jose Antonio, thank you very much for your review. We hope to welcome you back on a future occasion. Kind regards, Debra

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Puente en familia en Londres.
Ha sido un bonito viaje para celebrar el 18 cumpleaños de mi hija. Una experiencia para repetir en una epoca del año q no haga tanto frio.
Se hospedó 3 noches en diciembre de 2022
Respuesta de Debra el 14 dic. 2022
Dear Guest, we're honoured that you chose to celebrate your daughter's 18th Birthday with us and are pleased you had a great stay with us. We look forward to welcoming you back to the hotel in the future. Kind regards, Debra

10/10 Excelente

Juan

Se hospedó 1 noche en noviembre de 2022
Respuesta de Debra el 28 nov. 2022
Dear Juan,Thank you for your 10/10 rating. We're so pleased that you enjoyed your stay and hope to welcome you back in the future.Kind regards,Debra

6/10 Aceptable

Marta

Se hospedó 1 noche en noviembre de 2022
Respuesta de Debra el 14 nov. 2022
Dear Marta,Thank you for rating your recent stay with us. We look forward to welcoming you back on a future occasion.Kind regards,Debra

10/10 Excelente

andres

Se hospedó 1 noche en septiembre de 2022
Respuesta de Debra el 20 sept. 2022
Dear Guest,Thank you for your positive review.The team will be thrilled to learn that you enjoyed your stay and we hope to welcome you back in the future.Warm regards,Debra

6/10 Aceptable

Ricardo

Se hospedó 2 noches en junio de 2022
Respuesta de Debra el 15 jun. 2022
Dear Ricardo, Thank you for your review. We hope to welcome you back to the hotel in the future. Warm regards, Debra

10/10 Excelente

Bernward Maria Norbert

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very kind and helpful staff, very good location next to Hydepark.
Se hospedó 6 noches en abril de 2024
Respuesta de Ovini - Guest Service Agent el 3 may. 2024
Dear Ms Norbert,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be very kind and helpful, and that you enjoyed our prime location next to Hyde Park.At the Royal Garden Hotel, we strive to provide exceptional service and ensure that our guests have a memorable experience. Your kind words serve as encouragement for our team to continue delivering the highest standards of hospitality.We look forward to welcoming you back on your next visit and exceeding your expectations once again.Kind regards,

10/10 Excelente

Ping, Redmond

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good overall
Se hospedó 1 noche en abril de 2024
Respuesta de Vilma el 2 may. 2024
Dear Ping,Thank you for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 Excelente

LILIANA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay at the Royal Palace Hotel was nothing short of wonderful. Situated in a prime and unique location, the hotel boasts not only stunning views but also impeccable service that truly sets it apart. From the moment we arrived, the kindness of the staff and the level of service they provided were exceptional. Despite our flight arriving earlier, the reception staff graciously held our luggage while we ventured out to grab a bite to eat. Upon our return, although our room wasn't ready, they promptly upgraded us to a larger suite overlooking Hyde Park at no extra cost. This gesture, especially considering how exhausted and jet-lagged we were, was incredibly appreciated and set the tone for the rest of our stay. The suite itself was a masterpiece, recently renovated and exuding elegance at every corner. But the real highlight was undoubtedly the view – waking up each day to the picturesque scenery of Hyde Park was simply magical. Every morning, we indulged in breakfast at Origin, where food was varied and delicious, and service was phenomenal. I must give a special mention to Marina, whose exceptional attention to my family at the table made our mornings even brighter. However, it's important to note that every staff member we encountered was equally kind and warm, making us feel truly welcomed and cared for. Needless to say, the Royal Palace Hotel has secured its place at the top of my list for future London adventures. I wholeheartedly recommend it to travelers.

10/10 Excelente

Gretchen, Wayne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location next to Kensington Park. Clean and elegant
Se hospedó 1 noche en marzo de 2024
Respuesta de Ovini - Guest Service Agent el 1 may. 2024
Dear Gretchen,Thank you for taking the time to leave us a positive review. We are thrilled to hear that you enjoyed our prime location next to Kensington Park and that you found our accommodations to be clean and elegant. It's always our goal to provide a comfortable and memorable experience for our guests, and we are delighted that we hit the mark for you. We hope to welcome you back for another wonderful stay in the future!Kind Regards

10/10 Excelente

Galit

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We would be happy to stay there again. Great location and view of Kensington Park.
Se hospedó 2 noches en abril de 2024
Respuesta de Aleena el 29 abr. 2024
Dear Galit,Thank you for taking the time to leave us a positive review. We are delighted to hear that you enjoyed the convenience of our location and the views during your stay at the Royal Garden Hotel.We are looking forward to welcoming you back for another lovely stay!Guest Service AgentAleenaGuest Service Agent

10/10 Excelente

Leo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent property. Enjoyed my time
Se hospedó 3 noches en abril de 2024
Respuesta de Aleena el 27 abr. 2024
Dear Leo,Thank you for your glowing review!We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel.We are looking forward to your return stay with us!Royal Garden HotelAleenaGuest Service Agent

10/10 Excelente

Alisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The suite was well worth it, gorgeous views and spacious.
Se hospedó 3 noches en abril de 2024
Respuesta de Ovini - Guest Service Agent el 27 abr. 2024
Dear Alisa, We're delighted to hear that you found our suite to be worth every penny! It's wonderful to know that you appreciated the gorgeous views and spacious accommodations. We strive to provide an exceptional experience for our guests, and we're thrilled that we succeeded during your stay. Thank you for your kind words, and we look forward to welcoming you back again in the future!Thank you

10/10 Excelente

Stuart

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely staff and great location. The aircon needs upgrading.
Se hospedó 1 noche en abril de 2024
Respuesta de Ovini – Guest Service Agent el 26 abr. 2024
Dear Stuart,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London. If there's anything specific you loved about your stay that you would like to share, we want to hear more. We are looking forward to welcoming you back for another wonderful stay!Kind regards,

8/10 Bueno

Leslie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would stay here again
Se hospedó 3 noches en abril de 2024
Respuesta de Vilma el 26 abr. 2024
Dear Ms. Leslie,Thank you for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 Excelente

KEVIN CHARLES

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ATTENDED A FUNCTION FOR THE UKCOA IN THE EVENING - FOOD WAS LUKE WARM - YORKSHIRE PUDDINGS & GRAVY WERE BROUGHT TO THE TABLE 15 MINUTES BEFORE THE MAIN COURSE WAS SERVED SO WERE COLD WHICH SPOILT THE MEAL.
Se hospedó 1 noche en abril de 2024
Respuesta de David el 22 abr. 2024
Dear Kevin, I want to express our sincere apologies for the concerns you raised in your recent review. Your comments are valuable to us, and we're working on addressing these concerns to ensure a more satisfying experience for our guests. Thank you for your feedback, and we look forward to the opportunity to serve you better in the future. Sincerely, David. Royal Garden Hotel – London

10/10 Excelente

Nathan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was nice. It was in a nice area as well and very walkable to the underground. We had a problem with our air conditioning in the room and they were quick to get someone to look at it. They bathrooms were nice and the room was very clean.
Se hospedó 3 noches en abril de 2024
Respuesta de Aleena el 22 abr. 2024
Dear Nathan,Thank you for taking the time to leave us a positive review. We are delighted to hear that you enjoyed the convenience of our location, room and the clean bathroom during your stay at the Royal Garden Hotel. We are especially pleased to hear that our team was efficiently able to resolve any issues you faced. We will pass your praises to the relevant departments and they will be more than happy to hear your kind words. We are looking forward to your return stay with us!Royal Garden Hotel AleenaGuest Service Agent

8/10 Bueno

Tiong Keat

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very helpful staff. Some little things: Shower stall was too small and door didn’t close effectively TV remote didn’t work. Had it changed and still didn’t work. Eventually got it right. Decor on the common areas was ok, but I freely it could have been better.
Se hospedó 6 noches en abril de 2024
Respuesta de David el 22 abr. 2024
Dear Tiong, thank you for taking the time to leave us a positive review. We're delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London. I want to extend my sincere apologies for the challenges you encountered during your stay. Warm regards, David. Royal Garden Hotel – London.

8/10 Bueno

NORMAN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was in a “Superior”” Rooms are very small and shower is smaller. Breakfast is ok
Se hospedó 7 noches en abril de 2024
Respuesta de David el 22 abr. 2024
Dear Norman, thank you for taking the time to leave us a positive review. We are sorry that the room did not meet your expectations. Thank you for your feedback. Warm regards, David. Royal Garden Hotel – London

10/10 Excelente

Marcus

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent high quality hotel. Close to everything!!
Se hospedó 2 noches en abril de 2024
Respuesta de Aleena el 18 abr. 2024
Dear Marcus,Thank you for your glowing review!We are pleased to hear that you enjoyed the convenience of our location during your stay at the Royal Garden Hotel. We are looking forward to welcoming you back for another lovely stay!Royal Garden HotelAleenaGuest Service Agent

10/10 Excelente

Trond, Stabekk

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Proxy to Hyde Park
Se hospedó 3 noches en abril de 2024
Respuesta de Aleena el 18 abr. 2024
Dear Trond,Thank you for taking the time to leave a positive review. We are thrilled to hear that you enjoyed the convenience of our location during your stay at the Royal Garden Hotel. We are looking forward to your return stay with us!Royal Garden HotelAleenaGuest Service Agent

6/10 Aceptable

Christina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property and rooms are spacious and clean - I had a queen deluxe room and it was very big with lots of mirrors and good lighting. No coffee maker in the room - we stayed at this hotel last year and had one with teas, hot chocolate, coffee and biscuits. Not sure why this room didn't have it. Check in was slow because the hotel had system maintenance or something. Their systems were down. It was slower to check in, but the porter was great and brought our bags up for us which was nice. Parking is onsite and convenient. However, getting into the parking garage is VERY tight. if you're in SUV or a larger car, good luck. The ramp to the underground parking feels like 5 mins to drive down it goes so low. Park at your own risk. It's also very expensive for onsite parking, £45/night. The area is perfectly situated on Kensington High Street and you have access to the tube and amazing restaurants within minutes. We always stay in this area at the end of our England trips every year. Overall, will continue to stay here, but may also explore somewhere that has parking included in the pricing.
Se hospedó 1 noche en abril de 2024
Respuesta de David el 16 abr. 2024
Dear Cristina, I'm deeply sorry for the issues you faced during your stay. We take your feedback seriously and are committed to addressing the issues you encountered during your stay at the Royal Garden Hotel in London. We hope you'll consider giving us another opportunity to provide you with a much-improved experience. Sincerely, David. Royal Garden Hotel – London

10/10 Excelente

Randy, La Habra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Elena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Vilma el 3 may. 2024
Dear Upendra,Thank you for taking the time in giving us an excellent review and for staying with us. We appreciate your feedback.Kind regards,Vilma

8/10 Bueno

Meng Kei, Hamilton

Se hospedó 7 noches en marzo de 2024
Respuesta de Vilma el 3 may. 2024
Dear Meng Kei,Thank you for taking the time in giving us an excellent review and for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 Excelente

SARAH

Se hospedó 4 noches en abril de 2024
Respuesta de Vilma el 3 may. 2024
Dear Sarah,Thank you for taking the time in giving us an excellent review and for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 Excelente

Mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very friendly, and keen to be helpful, hotel in a nice location and within easy walking distance from underground station. Room we stayed in very nice, clean and well equiped . We would definitely stay here again .
Se hospedó 2 noches en abril de 2024
Respuesta de vilma el 11 abr. 2024
Dear Mark,Thank you for taking the time in giving us an excellent reviews and for staying with us. We are happy to hear that you received a good service from our staff and you enjoyed the nice location of our hotel. We are looking forward to welcoming you back for your next stay.Kind regards,Vilma

10/10 Excelente

Janine

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really pleasant hotel in a great location. Bedrooms pretty large especially by London standards. Very comfy beds and bedding. Friendly and fast check in. Would definitely stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Aleena el 11 abr. 2024
Dear Janine,Thank you for your glowing review!We are absolutely delighted to hear that you had a wonderful experience during your stay at the Royal Garden Hotel. We are especially pleased to hear that you enjoyed the convenience of our location, your room and the swift and friendly check-in. We will gladly pass your praises about the bed comfort and the bedding to our housekeeping team and they will be more than happy to hear your kind words.We are looking forward to your return stay with us!Royal Garden HotelAleenaGuest Service Agent

10/10 Excelente

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous
Se hospedó 5 noches en abril de 2024
Respuesta de Ovini - Guest Service Agent   el 9 abr. 2024
Dear Margaret,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London. If there's anything specific you loved about your stay that you would like to share, we want to hear more.We are looking forward to welcoming you back for another wonderful stay!Kind regards,

10/10 Excelente

Rajesh, Watchung

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, renovated spacious rooms.
Se hospedó 4 noches en abril de 2024
Respuesta de Ovini - Guest Service Agent el 8 abr. 2024
Dear Rajesh, Thank you for taking the time to leave us a positive review. We are delighted to hear that you enjoyed the location of our hotel and comfort of our room during your stay at the Royal Garden Hotel in London. If there's anything specific you loved about your stay that you would like to share, we want to hear moreWe are looking forward to welcoming you back for another wonderful stay!Kind regards,

10/10 Excelente

Paolo, Seattle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic uograde. The Ms or Mrs i checked in with early am was terrific. Room gorgeous.
Se hospedó 4 noches en abril de 2024
Respuesta de Aleena el 8 abr. 2024
Dear Paolo,Thank you for taking the time to share your positive experience with us during your stay at the Royal Garden Hotel.We're thrilled to hear that you enjoyed your room upgrade and received a warm welcome from our reception team. Providing excellent customer service is a top priority for us, and we're glad to know that our team met your expectations.We look forward to welcoming you back for another enjoyable stay.Royal Garden HotelAleenaGuest Service Agent

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Vilma el 25 abr. 2024
Dear John,Thank you for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 Excelente

Ian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a very pleasant stay at the Royal Garden Hotel. Modern and luxurious with helpful staff. Our room overlooked Kensington Gardens and we enjoyed the proximity to the park. Lots of options for food and close to the tube.
Se hospedó 1 noche en abril de 2024
Respuesta de Aleena el 4 abr. 2024
Dear Ian,We are delighted to hear that you had a pleasant stay and enjoyed the convenience of our location and the views from your room during your stay at the Royal Garden Hotel. We are especially pleased that you received a warm treatment from our team. I will gladly pass on your kind words to them, and they will be more than happy to hear them.We are looking forward to welcoming you back for another lovely!Kind regards,AleenaGuest Service Agent