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Hampton Court Hotel

Propiedad de 3.0 estrellas

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Opiniones

7,4 de 10
Buena

Servicios principales

  • Wifi gratuito
  • Restaurante
  • Desayuno disponible
  • Estacionamiento disponible
  • Bar
  • Servicio de limpieza

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7.8 de 10, Bueno, 1.010 opiniones
El precio actual es de US$ 88
US$ 106 en total
impuestos y cargos incluidos
25 may. - 26 may.
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impuestos y cargos incluidos
25 may. - 26 may.
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Políticas

Check-in

Horario de check-in: de 15:00 a 21:00
Check-in anticipado sujeto a disponibilidad
Check-in después de hora sujeto a disponibilidad
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de la(s) 12:00

Instrucciones especiales para el check-in

La recepción está abierta todos los días, de 13:00 a 21:00.
La recepción tiene un horario limitado.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Métodos de ingreso

Servicio de recepción (horario limitado)

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.
No hay camas plegables disponibles.
Hay cunas gratis disponibles a pedido en la propiedad.

Tipos de pago de la propiedad

Información importante

Extras opcionales

  • Cargo por desayuno completo: GBP 6 por persona (precio aproximado).
  • Cargo por estacionamiento con vigilancia sin valet parking: GBP 5 por día.

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Por cunas, es necesario contactar con anticipación a la propiedad.
Esta propiedad acepta tarjetas de crédito; no se acepta efectivo.

Información adicional

Esta propiedad no dispone de ascensor

Preguntas frecuentes

¿Hampton Court Hotel acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Hampton Court Hotel?

Estacionamiento sin valet parking disponible por GBP 5 por día.

¿A qué hora es el check-in en Hampton Court Hotel?

Horario de check-in: 15:00-21:00. Es posible hacer el check-in después de hora, con horario limitado.

¿A qué hora es el check-out en Hampton Court Hotel?

Check-out: 12:00.

¿Dónde se encuentra Hampton Court Hotel?

En el centro histórico, este hotel se encuentra a 10 minutos a pie de Palacio de Hampton Court y Río Támesis. Sandown Park (parque) y Parque Richmond también se encuentran a 10 km. Estación de tren Hampton Court en Kingston Upon Thames se encuentra a 7 minutos caminando, y Estación de tren Thames Ditton en Kingston Upon Thames se encuentra a 28 minutos a pie.

Opiniones

Opiniones de

7,4

Bueno

8,0

Limpieza

8,6

Ubicación

7,6

Personal y atención

7,0

Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 41 de 148 opiniones
Evaluación: 8 - Bueno. 56 de 148 opiniones
Evaluación: 6 - Aceptable. 23 de 148 opiniones
Evaluación: 4 - Mediocre. 12 de 148 opiniones
Evaluación: 2 - Terrible. 16 de 148 opiniones

Opiniones

Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nobody to greet guests on arrival which meant the guests had to wait for half an hour
Se hospedó 1 noche en diciembre de 2018
Opinión verificada

2/10 Terrible

Marjorie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

No refund for closed hotel.

It was not amazing as the hotel was closed and had no date to re open and then they wouldn’t get back to me regarding the payment. They said I had to pay the full amount. How can you be charged for a holiday you can’t take. Hotel is disgusting.
Se hospedó 2 noches en junio de 2020
Opinión verificada

6/10 Aceptable

Mycsl

We couldn't go there as it was not open to Normal guests due to covid 19. Only NHS or key workers. Will review when we get opurtunity to go there
Se hospedó 1 noche en junio de 2020
Opinión verificada

10/10 Excelente

TA

Le gustó: Limpieza, personal y atención
Very clean, quiet and good staff. Staff were willing to help.
Se hospedó 1 noche en abril de 2020
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
The location and staff were great, but the condition of the fixtures and fittings isn't great
Se hospedó 2 noches en marzo de 2020
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, personal y atención
Clean and tidy Continental breakfast a bit limited and is a help yourself, no staff there at all Wasn't aware when I booked that there isn't someone on reception all the time
Se hospedó 1 noche en marzo de 2020
Opinión verificada

8/10 Buena

DOUGLAS

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ideal hotel for Hampton court visit Friendly and Helpful Staff.
Se hospedó 2 noches en febrero de 2020
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Excellent

Excellent overall The host was very welcoming and the hotel was very clean. I'll definitely be back again
Se hospedó 1 noche en febrero de 2020
Opinión verificada

8/10 Buena

Jeanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

great location

convenient location, good parking
Se hospedó 1 noche en enero de 2020
Opinión verificada

2/10 Terrible

charlotte

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
no staff! we ending up checking in overt he phone with the manager. place was in complete darkness, appeared abandoned until we knock on the window round the side and found a guy. staircase filled with unused furniture- death trap at the top of the stairs. beds were comfortable and showers were nice. cleanliness could definitely be improved. breakfast was laid out, not lights on and no staff any where!
Se hospedó 1 noche en enero de 2020
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Called the hotel at 8pm prior to my arrival to check my booking. Staff member confirmed that they were expecting me. Arrived at hotel 2 hours later to find front door locked. Could see the reception desk but no staff anywhere. There was a telephone number on the door for deliveries/guests to call. Called number and could hear phone ringing inside on reception but no answer. Called a further six times over the next 25 minutes but still no answer. Checked building for any other entrance but front reception looked to be the only way in. Managed to get booked into another hotel close by called the Kings Arms who were extremely helpful, but ended up costing an additional £72.00 for the night. I called into the Hampton Court hotel the next morning at 8am to find out why I was unable to get in and make sure I am not going to be charged, but on arrival found the front door locked and no one present at reception. I phoned several times while standing outside but still no answer. I called many more times throughout the day but have not managed to get any answer whatsoever. Maybe someone from your team could try and establish contact, as I would like to make sure I am not going to be charged.
Se hospedó 1 noche en enero de 2020
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stood outside for almost 5 minutes as nobody to open the door. A guy answered but couldn’t check us in so called the boss who told me our rooms & to mind the furniture on the top floor. Navigated our way through the small gaps and past fire extinguishers propping open fire doors to our rooms. Initially thought all was ok but floor had not been hoovered, dust on table and drink marks as well. Bathroom was clean and shower was good, comfy bed as well. Would have had a good nights sleep if it wasn’t for the room being lit up by the gap under the door letting the hallway light in. Breakfast was like check in, self service except no lights were on, no staff around to explain. we managed to find our way around, almost had the croissants but decided against it as they were 3 days out of date. Didn’t dare touch the eggs and meat in the fridge, thought the apple juice would be safest. All in all, a comical nights stay but I wouldn’t come back in a hurry!
Se hospedó 1 noche en enero de 2020
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Terrible Hotel

We booking a Double room 11 months ago as we had my niece’s wedding at Hampton Court House. The hotel was in an ideal place and from the website looked nice and we paid the full price. On the day we phone the hotel to inform you that we may be checking in a bit late. The website said that someone would be there until 7pm. On arriving at 6.15pm the hotel was in darkness & front door locked, no one answered the door or phone number provided. Finally after obtaining the owners number, he informed us that we were in room 8 but this room key had been taken by someone else so told use to take Room 1 key. This turned out to be a twin room and not a double which we had booked. The website said the rooms were luxurious, this cannot be further from the truth. The bedding was stained, had dirt marks on and was torn, paint peeling off the window cill & mould in the bathroom. The mattresses and paper thin duvets looked like they had not been changed for years and the whole décor was very cheap looking. The website in my view is totally misleading and embellished to entice custom.
Se hospedó 1 noche en enero de 2020
Opinión verificada

6/10 Aceptable

Louise

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
It’s a lovely place staff were nice but failed to tell me how to get in - in the morning resulting in my standing outside in the rain for 10 minutes
Se hospedó 1 noche en enero de 2020
Opinión verificada

10/10 Excelente

Keith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Ideal New Year stay

Very friendly and comfortable, a little quirky but ideal for our one night stay. Would definitely use again in the future. Very good value for the location.
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Amazing stay

We thoroughly enjoyed our stay and would recommend HC Hotel to anyone. The staff were fabulous and very attentive. Rooms were lovely and clean. We had the £5 lunch and that was out of this world ! Proximity to bars etc was excellent and you are only a stones throw from Hampton Court Palace. A big thank you to all the team. We I’ll be back
Se hospedó 2 noches en diciembre de 2019
Opinión verificada

8/10 Buena

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

HC Hampton Court Hotel

I was initailly worried by the exterior of the hotel but once inside our room it was basic but very good. The only real downside was the free WiFi was non-existent, I could not connect in any area of the hotel. Currently the hotel is only providing a continental breakfast option but there are plans to change this in the new year. Overall the hotel was good value for money and in an excellent location.
Se hospedó 2 noches en diciembre de 2019
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
It’s a check yourself in hotel, although odd, it’s not much of a problem but road noise is!! I was in Room 2 and the road noise is extremely loud in the room, almost like the windows were open! Bad nights sleep so obviously cannot recommend👎
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
When I arrived I saw someone on reception, but after that there was no one on reception for the reminder of my stay, when I left I had to find a member of staff to check out. There was no staff around during breakfast.
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

8/10 Buena

Marina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good nights stay hepful staff
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

6/10 Aceptable

April

No le gustó: Personal y atención, estado de la propiedad e instalaciones

Fine for one night

Fine for one night. Room was nice and warm and clean. Just outdated and basic but perfect for one night if visiting local attractions.Breakfast was very basic.
Se hospedó 1 noche en noviembre de 2019
Opinión verificada

8/10 Buena

Bernadette

Le gustó: Limpieza, personal y atención
Mattress hard & pillows lumpy. Broken window which was taped up. Squeaky floorboards so woken early by upstairs occupant
Se hospedó 1 noche en noviembre de 2019
Opinión verificada

6/10 Aceptable

David

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención

Good Value but not quality

The price here was the main attraction. £63 for B&B and free parking is excellent. Place was easy to find via Google and the guy I met on arrival was friendly and helpful. First impression of the room was that it is a good size, with double bed. After a little while, some issues started to appear. 1. Window opened up onto the main road. It was noisy and it woked me up several times 2. Closing the window just made the room hot 3. Window in the bathroom did not shut properly so it was freezing in there 4. Room had not been properly cleaned with dust in a number of places - see pic I found the bed to be too hard for my tastes, but appreciate that this is down to preference. I was met at breakfast the next morning by a guy who just told me to help myself. Mainly all that was available was cereal and some toast. I wasn't offered any cooked breakfast at all and indeed after I have finished I couldn't find anybody to speak to either. I came down to check out couldn't find anybody at reception ,can't find anybody in the kitchen or the restaurant so I just left my keys on the counter and had to leave without getting a receipt. I think it might be alright if you're coming to visit Hampton Court what all the area but for a business person despite the very good value that it offers it isn't actually that an attractive place to stay so I wouldn't be staying here again.
Dirty lamp
Bathroom
Breakfast room
Hotel entrance
Se hospedó 1 noche en noviembre de 2019
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and good value for money. Nice, clean hotel with comfy beds but shower could of been a bit better.
Se hospedó 1 noche en noviembre de 2019
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff but some minor maintenance issues. Good greeting, comfy, great location.
Se hospedó 3 noches en noviembre de 2019