Pros: This was a very modern, comfortable, and well appointed apartment with all the conveniences, including a washer and dishwasher. Very close to the overground, and underground. Bus stop outside the door. Lots happening in eclectic Camden.
Cons: Communication and response by Guest Ready mangagement terrible.
1. advertise king size bed can be separated into 2 large twins if requested. we did request and their response, " no, we won't, it is as it is"., They refused to return our payment so we could look for another place with 2 beds.
2. Only after accepting our non-refundable payment, we received notice we would only receive the apartment keys if we gave them a security deposit of 500 British pounds, which we did. This should have been put in their property description.
3. Check out time in expedia is listed as 11am. Night before checkout, we received notice by GuestReady to vacate the following morning by 9am as the cleaners were coming.
Summary:
Even though the flat was a 10/10, the stress of Guest Ready not following their properties promises, is such that we will not book one of their properties again unless we are desperate.