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Opiniones sobre Grand Plaza Hotel and Congress Centre

5 out of 5
Grand Plaza Hotel and Congress Centre
Slovenska 60, Ljubljana

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 66 de 93 opiniones" "
Evaluación: 8 - Bueno. 19 de 93 opiniones" "
Evaluación: 6 - Aceptable. 6 de 93 opiniones" "
Evaluación: 4 - Mediocre. 1 de 93 opiniones" "
Evaluación: 2 - Terrible. 1 de 93 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

CLAUDIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ljubljana ♥️
El hotel muy bien. Ubicado cerca del centro histórico y de la central de autobuses y tren. Recámara muy amplia, el baño amplio aunque algo incómodo, solo tiene la opción de tina de baño y no regadera. El desayuno bueno y todo el personal muy amables.
Se hospedó 1 noche en febrero de 2024
Respuesta de Matt el 29 mar. 2024
Dear valuable guest,thank you for your recent stay and review. We are glad you enjoyed your stay with us, and that the staff made such a good impression on you.Looking forward to your next stay and sending you kindest regards,Grand Plaza Hotel Team

10/10 Excelente

Miguel

Se hospedó 3 noches en mayo de 2023
Respuesta de Reception el 28 may. 2023
Dear valuable guest,thank you very much for your visit and for writing a review.We are really happy we met your expectations and are looking forward to your next stay.With kindest regards,Grand Plaza Hotel Team

6/10 Aceptable

Clive

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Yumiko

Viajó con su familia
Breakfast is good
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Yumiko

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient location
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Faraz Nadim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Opened Sept 2022, new property. Clean, friendly staff. Great location, 5 min walk from city center. Great restaurant on 1st floor.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

mirko

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was top much
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Timothy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel staff and great location to Center City
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

luciana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Alle porte della città, 10 minuti a piedi dal centro. Pulizia ottima ovunque, palestra attrezzata bene, buona la colazione.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Novaro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Lala

Viajó en grupo
I like the location and breakfast a lot
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Enzo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous hotel, perfect location, highly recommended
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Scott

Viajó por negocios
Le gustó: Limpieza
Lady at the front desk not very pleasant.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Ziad

Viajó por negocios
Le gustó: Servicios
Very nice hotel with outstanding service, special thanks to Rok and Matevz
Se hospedó 4 noches en abril de 2024

10/10 Excelente

william

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Viktor

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very friendly and helpful staff, specially the reception staff. Big and very fresh breakfast. Clean rooms with comfortable bed and good size bathroom. Would book this hotel again next time in Ljubjana
Se hospedó 2 noches en febrero de 2024
Respuesta de Matt el 29 mar. 2024
Dear valuable guest,let us thank you for your visit and review.As we strive to be the best hotel in the city and provide only the highest quality of customer service, we are happy we succeeded in your case.Hopefully, we'll get another chance to host you here with us again in the future and send you kindest regards,Grand Plaza Hotel Team

10/10 Excelente

Ahmed Ali

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Location, room or service - they got it all!
This hotel and staff has cracked customer service. From a complimentary upgrade, late check out and lavish buffet breakfast, the location with close accessibility to stations and center makes it a perfect choice. Thanks to Matt who went out of the way to make the experience a great one.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Nelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very helpful and hospitable. They prepared bags with morning snacks since we had an early morning flight. I definitely recommend this hotel.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Bennie

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect hotel
What a beautiful hotel and the staff is super friendly, great location and everything is so close by, highly recommended!!! *****
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Federica

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Silje

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Paola

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención, servicios
Per essere un hotel a 5 stelle superior non ha i servi necessari per definirsi tale. La pulizia della camera è stata fatta solo dopo segnalazione, inaccettabile per un 5 stelle. Pulizia quindi alle 18 di sera. In generale molto bella la struttura ma troppo caotico e praticamente nessuna particolare accoglienza.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really great staff
Se hospedó 3 noches en octubre de 2023
Respuesta de Matt el 13 nov. 2023
Dear valuable guest,thank you very much for your recent visit, and for writing a review.We are really glad you enjoyed your stay, and that your expectations have been met.Looking forward to your next stay and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

10/10 Excelente

Andreas

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2023
Respuesta de Matt el 13 nov. 2023
Dear valuable guest,thank you very much for your recent visit.We are really glad you enjoyed your stay, and that your expectations have been met.Looking forward to your next stay and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

8/10 Bueno

Paul

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Would return, good for business travel
Big rooms, new condition. Very helpful staff. Two suggestions: improve quality of coffee at breakfast and upgrade the equipment in the spacious gym space. Round return.
Se hospedó 2 noches en octubre de 2023
Respuesta de Matt el 13 nov. 2023
Dear valuable guest,thank you very much for your recent visit, and for writing a review.We are really glad you enjoyed your stay, and that your expectations have been met.Looking forward to your next stay and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

10/10 Excelente

Roberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Spacious room. Helpful staff. Very good breakfast buffet and high quality restaurant
Se hospedó 4 noches en octubre de 2023
Respuesta de Matt el 13 nov. 2023
Dear valuable guest,thank you very much for your recent visit, and for writing a review.We are really glad you enjoyed your stay, and that your expectations have been met. As we are striving to have one of the best breakfast spreads in the city, it's nice to see you enjoyed it so much.Looking forward to your next stay and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

10/10 Excelente

Ivan, Krizevci

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Only disadvantage is that there is no pool.
Se hospedó 2 noches en octubre de 2023
Respuesta de Matt el 13 nov. 2023
Dear valuable guest,thank you very much for your recent visit, and for writing a review.We are really glad you enjoyed your stay, and that your expectations have been met.As a guest of the hotel, you can always receive a 30% discount voucher for the Atlantis water park in BTC, which is a special offer for all our guests.Looking forward to your next stay and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

10/10 Excelente

Jane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the breakfast and property. Staff were helpful and kind. Only negative was slippery bathtub, lack of grab bar, and handheld shower
Se hospedó 10 noches en septiembre de 2023
Respuesta de Matt el 13 nov. 2023
Dear valuable guest,thank you very much for your recent visit, and for writing a review.We are really glad you enjoyed your stay, and that your expectations have been met.Looking forward to your next stay and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

8/10 Bueno

Irene

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful Hotel
the hotel is incredible in every way. Its modern, beautifully kept, clean with great amenities. Location is across the street from the train station and about a 7mnt walk to city center. Breakfast is spectacular with many options. The only thing that kept me from giving a top review and situation at check in. I arrived 2 hrs prior to check in time of 3pm. The nasty person at the front desk said that the room would not be available until 3pm. However, if I wanted a room earlier, I need to pay 35 euro extra. Clearly rooms were available, they just wanted a little shake down. When I said that this is not the norm at hotels, she proceeded to say "dont know where you've traveled to but....." I was appalled, having traveled all over the world, but never had such a nasty response. When I returned to check-in few hours later, I was given an upgrade to a beautiful room. The front desk person clearly needs training in dealing with guests.
Se hospedó 3 noches en octubre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you very much for your recent stay, and for taking the time to write a review.We are really sorry for the bad experience while staying with us.It is true, that the check-in starts at 15:00 hours, but if we have rooms available and the guest would like to check in earlier, there is an early check-in fee of 35.We do apologize if there was any miscommunication regarding the check-in and will make sure to train the staff members to explain it better to guests in the future.Hopefully, we'll get a chance to host you here with us again and sending you kindest regards,Grand Plaza Hotel Team

10/10 Excelente

Carlos Daniel, Fort Lauderdale

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good hotel
Hotel is very nice and very good breakfast. The gym facilities were poor and on both days of my stay I had problems with my key card not working to let me in the room, so I was back and forth to reception. The staff were very good in sorting out the issue however.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Matt el 4 oct. 2023
Dear valuable guest,thank you very much for your recent visit, and for taking the time to write a review. We are really glad you enjoyed your stay, and that your expectations have been met.Looking forward to hosting you herewith us soon again and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

8/10 Bueno

Shahrad

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
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Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a delight to stay at this beautiful hotel. A Lovely comfortable clean spacious Room which was serviced daily - thankyou to the cleaning staff who worked so hard. Amazing Friendly, helpful front desk staff who always had smiles on their faces and were willing to engage in a chat when passing. Also to the polite doorman who always acknowledged you when entering & exiting. Loved our 6 day stay in Ljubljana
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt el 4 oct. 2023
Dear valuable guest,thank you very much for your recent visit, and for taking the time to write a review. We are really glad you enjoyed your stay, and that your expectations have been met.Looking forward to hosting you herewith us soon again and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

8/10 Bueno

Dennis Chi Mo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
None
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Julien

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Lyndsey

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Teresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Upea
Huippu hieno hotelli, todella hyvällä sijainnilla. Kaikki tarvittava kävelymatkan päässä.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Matt el 12 oct. 2023
Dear valuable guest,thank you very much for your visit, and for taking the time to write a review.We are glad you enjoyed your stay, and that your expectations have been met.Looking forward to your next visit, and sending you kindest regards,Grand Plaza Hotel Team

10/10 Excelente

Milena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Sævar Ingi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Frábært í alla staði
Se hospedó 2 noches en septiembre de 2023
Respuesta de Matt el 13 nov. 2023
Dear valuable guest,thank you very much for your recent visit, and for writing a review.We are really glad you enjoyed your stay, and that your expectations have been met.Looking forward to your next stay and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

10/10 Excelente

CHANG KUK

Se hospedó 2 noches en septiembre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

yukitsugu

Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt el 13 nov. 2023
Dear valuable guest,thank you very much for your recent visit, and for writing a review.We are really glad you enjoyed your stay, and that your expectations have been met.Looking forward to your next stay and sending you kindest regards from Ljubljana,Grand Plaza Hotel Team

6/10 Aceptable

Ahmet

Le gustó: Limpieza, personal y atención
Çok fazla gurup seyahat edenlerin giriş çıkışı
İş seyahati olarak bulunduğum bu otelde, çok fazla gurup seyahat edenlerin sabah saati otobüs ve insan trafiği , aracımın bile zamanında teslim edilmesini ve park yapılmasını engelliyor.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Milen

Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Alexandra

Se hospedó 3 noches en agosto de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Peter

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Ada

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a wonderful stay in every sense. The staff - Angela and a Brina at the front desk were helpful and so pleasant. The room was beautiful. The buffet breakfast was amazing. You can self park across the street at the bus terminal for a reasonable fee (17 euros for 2 days). Location was walkable to the old town and attractions. Nothing but good things to say. We enjoyed every minute and will be back.
Se hospedó 2 noches en agosto de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

LAURENT

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superbe hôtel, suite spacieuse, service voiturier... je recommande.
Se hospedó 3 noches en agosto de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Marek

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and modern
Se hospedó 1 noche en agosto de 2023
Respuesta de Matt el 13 oct. 2023
Dear valuable guest,thank you for your stay and review. We are really glad you enjoyed your stay, and that your expectations have been met. Looking forward to your next stay and sending you kind regards,Grand Plaza Hotel Team

10/10 Excelente

Namko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Aleksandra

Se hospedó 1 noche en agosto de 2023