Vista aérea

Opiniones sobre Santiago de Alfama - Boutique Hotel

5 out of 5
Santiago de Alfama - Boutique Hotel
Rua de Santiago, 10 a 14, Lisbon

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 274 de 305 opiniones" "
Evaluación: 8 - Bueno. 25 de 305 opiniones" "
Evaluación: 6 - Aceptable. 5 de 305 opiniones" "
Evaluación: 4 - Mediocre. 0 de 305 opiniones" "
Evaluación: 2 - Terrible. 1 de 305 opiniones" "

10/10

Limpieza

9,8/10

Personal y atención

9,8/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

RICARDO

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel for a reasonable price
Great hotel. Beautiful area of the old town. Nice restaurant and service
Se hospedó 2 noches en enero de 2020
Respuesta de Lana el 23 ene. 2020
Dear Ricardo, Thank you so much for this positive feed-back! We hope in welcoming you again in the future.

10/10 Excelente

Ana maria

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely business stay
5 stars stay in a quiet and secluded area of Lisbon. Great rooms, nice amenities, nice breakfast. Only thing ai would make a wider breakfast selection. Staff impecable and kind. Recommended!
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Francisco Javier

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Espectacular
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bonito el hotel y el servicio excelente y trato muy personal
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Carlos A

Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

ENRIQUE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Precioso Palacio restaurado, y una amabilidad exquisita
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel cómodo y agradable en zona tanquila y comunicada
Se hospedó 2 noches en enero de 2019

10/10 Excelente

JoseP, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything went well. Great hotel. Staff really friendly and service driven
Se hospedó 4 noches en noviembre de 2018
Respuesta de Heleen el 12 nov. 2018
Dear Mr Jose, thank you very much for taking the time to review the Santiago, we really appreciate it! Great to hear that everything was to your liking and we hope to be able to welcome you back soon. Kind regards Heleen Uitenbroek Owner/Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Espectacular!

10/10 Excelente

Allison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful, charming hotel. Lovely breakfast.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Brian, Coconut Creek

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed our stay at Santiago de Alfama! Beautiful hotel and very helpful staff! Would definitely recommend and definitely stay again if we return to Lisbon!
Se hospedó 3 noches en abril de 2024

8/10 Bueno

GIL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice. Good food
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Robin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good location and high standards
Se hospedó 2 noches en abril de 2024
Respuesta de Lana, Guest Relations Manager el 2 may. 2024
Dear Robin, Thank you so much for your kind words. we are very appreciative of your feed-back and are thrilled to know that you have enjoyed our location and our service. Kind regards

10/10 Excelente

Judith

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Eshragh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Judith

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A true gem in Alfama. The manager and all the staff are funny, intelligent, cultured and above all committed to your comfort and enjoyment. The breakfast was exceptional. The cocktails were wonderful served in an atmosphere that was both comfortable and sophisticated. The mixologist was very knowledgeable without taking himself too seriously. The live music (on Thursdays and Fridays) is excellent. Our suite (402) has extraordinary views. It was a but of a splurge (the only room available) but it was well worth it. I woukd not have wanted to miss this hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lana, Guest Relations Manager el 28 mar. 2024
Dear JudithThank you so much for your generous review! Its is very satisfying to know that you have felt welcomed and in comfort while with us, and truly enjoying your stay. Our team is glad to hear that you have enjoyed their service, our cocktails, live music and of course the views from your window. We hope to welcome you back again.Our best regards

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel - we had one of the cheapest rooms…. Still stunning and the staff go out of their way to be helpful. Tons of character and a great place to use as a base to explore Lisbon.
Se hospedó 3 noches en marzo de 2024
Respuesta de Lana, Guest Relations Manager el 28 mar. 2024
Dear RobertWe are so thrilled to hear that you have enjoyed your room and the service of our helpful and friendly team! We highly value your opinion and are extremely satisfied that your experience has been a very pleasant one.We hope to be welcoming you back again.With kind regards

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely modern gem tucked in the historic Alfama district. The entire experience was wonderful. Amazing staff and beautiful design created a memorable stay for us in Lisbon.
Se hospedó 4 noches en febrero de 2024
Respuesta de Lana, Guest Relations Manager el 3 mar. 2024
Dear Michael, Thank you so much for your review! We are thrilled and happy to know you have loved the whole experience beginning with the interior of our space and ending with our friendly staff that have all contributed to a memorable stay. We hope to welcome you again some other time.Kind regards

10/10 Excelente

Brad

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
The staff is the shining star of this property. While it is a lovely, charming hotel, it is outstanding and 5* because of Lana, Joanna, Bruno, and Denusha, backed by fine housekeepers. They became friends!
Se hospedó 4 noches en febrero de 2024
Respuesta de Lana, Guest Relations Manager el 18 feb. 2024
Dear BradIt is with utmost pleasure that we are reading your kind words! It is truly gratifying to know that your stay with us has been a memorable one and from our side we were very delighted to have you with us. Our entire team looks forward to welcome you back next time you re in Lisbon.KInd regards

10/10 Excelente

Sarah

Se hospedó 4 noches en enero de 2024

10/10 Excelente

TAKEO

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel with lots of amenities and great service! Perfectly situated in the Alfama district of Lisbon.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Lana, Guest Relations Manager el 23 ene. 2024
Dear Takeo, Thank you so much for sharing your feed-back on your stay with us! We are so pleased to know that you have enjoyed your stay, our amenities and service as well as the location.It will be a pleasure to welcome you again some time.Kind regards

10/10 Excelente

Gerard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This place was fabulous in every way. Beautiful hotel and warm and friendly staff. One of the best hotels I've ever stayed in. We will be back again ...and again.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Lana, Guest Relations Manager el 23 ene. 2024
Dear GerardWe truly appreciate your kind feed-back and are thrilled to hear that you have enjoyed your stay as well as our service. Please do visit us in future,Wishing you a great year!Kind regards

10/10 Excelente

Elias

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Angel

Le gustó: Limpieza
I stayed for a night and wasn't really impressed. Luggage storage is right beside the front entrance behind a velvet rope -- not very secure at all. My room was upgraded to a lovely view of the river and while the bed and linens were phenomenal, the rainfall shower had calcification so water only came out of 3/4ths of the head. There was inconsistent pressure from one of the bathroom faucets. When I checked in, I overheard another guest complaining of something similar. The air conditioning/heating was pretty loud in the evening. One of the concierge team members was a little condescending and in general I found most of the team polite, but not helpful. The location is also pretty far from most things. Honestly, there are better places to stay closer to the center of town.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Margo, Mercer Island

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Clayton

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First class in every aspect. Wonderful staff. Can’t recommend enough!
Se hospedó 3 noches en octubre de 2023
Respuesta de Lana, Guest Relations Manager el 8 nov. 2023
Dear Clayton, Thank you so much for such a short but wonderful feed-back! We hope to welcome you back.Our best regards

10/10 Excelente

Margo, Mercer Island

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Myron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Patryk

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Ron

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent hotel with very spacious rooms and super king sized beds. The staff are superb. I highly recommend a stay here… great location close to the cruise port, Sao Jorge Castle for 360 degree panoramas of Lisbon, short walk to the Fado Museum and night time live Fado music. The hotel is expensive but was worth the lovely overall experience.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Lana, Guest Relations Manager el 8 nov. 2023
Dear Ron, Thank you. Your feed-back is very important to us! We are very please that you have had a pleasant stay with us and have enjoyed our location and the staff. Hoping to welcome you back,Kind regards

10/10 Excelente

Fernando, Columbia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very attentive and helpful staff. Great room. Only complaint would be the shower. It’s oddly placed and weak. We had a junior suite. Excited about looking at their other properties.
Se hospedó 1 noche en octubre de 2023
Respuesta de Lana, Guest Relations Manager el 8 nov. 2023
Dear FernandoThank you so much for sharing your thoughts on your stay with us! We will certainly request a revision of the shower with our maintenance team. In the beautiful region known for the wine and cork- Alentejo, our newest home has opened this year and now closed for winter will reopen again on March 2024. The name of it is The Green House Alentejo. With kind regards

10/10 Excelente

Ann

Le gustó: Limpieza, personal y atención, servicios
The staff was incredibly friendly, welcoming and gracious. My room was charming and the bed was extremely comfortable. I will definitely be back!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lana, Guest Relations Manager el 8 nov. 2023
Dear AnnThank you so much for sharing your impressions on your stay with us! We are glad to hear that you have felt comfortable at our home and hope to welcome you back again.Kind regards

10/10 Excelente

Lorna

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I picked this hotel, because it is in Alfama with original and ancient ,winding cobblestone streets. I would not recommend this area for anyone with ability issues. The cobblestone streets are difficult to maneuver.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Lana, Guest Relations Manager el 8 nov. 2023
Dear LornaThank you for your feed-back. We truly appreciate your review and can only agree on the fact that our cobbled streets might be a challenge for someone with ability issues. Kind regards,

10/10 Excelente

helen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely fabulous small boutique hotel in the Alfama (old part of Lisbon). Perfect location, gorgeous hotel and fantastic staff. Would highly recommend
Se hospedó 3 noches en septiembre de 2023
Respuesta de Lana, Guest Relations Manager el 8 nov. 2023
Dear Helen, Thank you so much for your review.We are very please to hear that you have enjoyed our location, hotel and , of course, our staff. We hope to welcome you back.Kind regards

8/10 Bueno

christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Staff were on point. The value just isn’t there. A few years ago I stayed at this hotel, same time of year and days of the week. Cost was less than half of what I paid this year. The hotel and grounds were the same with a bit more wear. It just isn’t worth the cost any longer. Very unfortunate to say. Thank you.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Lana, Guest Relations Manager el 8 nov. 2023
Dear ChristopherThank you for your feed-back. We are sorry to hear that you have found our rooms much more expensive in comparison to the previous years. It is true that since the end of 2022 we had to follow the inflation therefore raised only 10% over our regular rates. With best regards

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The view from our 4th floor room was amazing, the bed was soft and luxurious, the breakfast was delicious, the staff was so kind and we just loved everything about our stay. Thank you for making our trip so memorable!
Se hospedó 3 noches en agosto de 2023
Respuesta de Lana el 31 ago. 2023
Dear Stephen,We are more than happy to hear about your stay with us. It is wonderful to know that you have loved your stay with us. Our team hope to welcome you back for another memorable stay. Thank you.Kind regards

10/10 Excelente

Irina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really cosy hotel with a perfect location in Alfama.
Se hospedó 7 noches en agosto de 2023
Respuesta de Lana el 31 ago. 2023
Dear Irina, We very much appreciate taking your time to give us your feed-back. We truly hope to welcoming you back.Kind regards and with best wishes

10/10 Excelente

Anemona

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel and stuff are fantastic
Se hospedó 1 noche en agosto de 2023
Respuesta de Lana el 31 ago. 2023
Dear Anemona, Thank you so much for such an amazing feed-back! It is very satisfying to know that you have enjoyed your experience with us. We certainly ope to welcome you back again!Best regards from our team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Jennifer

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
My husband, 7 year old daughter, and I just checked out of this pretty boutique hotel today. The staff we encountered were friendly, attentive and professional. We enjoyed the restaurant for dinner, and I had booked a room with breakfast included, which was copious and delicious. The bed and linens so comfortable and the room was spotless. In the center of exactly where you want to be (the best coastal views of the Tagus from right across the street and from the hotel terrace, with super easy access to the #28 tram and everything else), I can’t imagine a more ideal place to stay in the Alfama area of Lisbon. If/when we return, I definitely wouldn’t hesitate to stay at the Santiago de Alfama again.
Se hospedó 2 noches en agosto de 2023
Respuesta de Lana el 21 ago. 2023
Dear Jennifer, Thank you so much for your wonderful review! We are always pleased to received feed-back from our guests and yours leaves us very happy. Thank you for your kind words and we hope to welcome your family again.Kind regards

10/10 Excelente

Ali

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent hotel, will stay again
Se hospedó 3 noches en agosto de 2023
Respuesta de Lana el 31 ago. 2023
Dear Ali, Thank you! We hope to welcome you back Kind regards

10/10 Excelente

Kim

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was great for this unique and stunning hotel. Walking distance to many dining options. Tons of things to see and do. Absolutely worth it!
Se hospedó 2 noches en agosto de 2023
Respuesta de Lana el 21 ago. 2023
Dear Kim, Thank you so much for having stayed with us! We will be pleased to welcome you back to our beautiful neighbourhood.Kind regards

10/10 Excelente

Ali

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quite happy with this hotel, its in old part of city so its not the most walkable area as its mainly hills. Also worth noting the hotel does not have a pool. Other than that, it was quite nice, 5 stars for sure, we loved the location, staff are friendly, nice clean rooms, good views of Lisbon/ocean, Audreys for breakfast is great or food throughout the day.
Se hospedó 2 noches en agosto de 2023
Respuesta de Lana el 21 ago. 2023
Dear Ali, Thank you so much for leaving us your feed-back. It is very important to us and we will be more than pleased to welcome you back again.Kind regards

10/10 Excelente

Erin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Stefan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice historical building, exceptional breakfast a la card and great service. Great experience!
Se hospedó 2 noches en julio de 2023
Respuesta de Lana el 14 ago. 2023
Dear StefanThank you for taking this moment to share your comments with us!We hope to welcome you back for another great experince.Kind regardsGuest Relations Team

10/10 Excelente

Isabelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hôtel magnifique, service impeccable. Chambre nettoyée 2 fois par jour. Déception pour le petit déjeuner.
Se hospedó 5 noches en julio de 2023
Respuesta de L'équipe de Guest relations el 14 ago. 2023
Cher Monsieur / MadameNous vous remercions d'avoir choisi de séjourner chez nous à Lisbonne.Nous apprécions vos commentaires et espérons vous accueillir à nouveau à Lisbonne !Très cordialement

10/10 Excelente

Heidi

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Andrés

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cathy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful staff and AWESOME restaurant. Good and drink were fabulous!!
Se hospedó 1 noche en mayo de 2023