Exterior

Opiniones sobre Hotel Fortaleza do Guincho Relais & Châteaux

5 out of 5

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 221 de 314 opiniones" "
Evaluación: 8 - Bueno. 58 de 314 opiniones" "
Evaluación: 6 - Aceptable. 22 de 314 opiniones" "
Evaluación: 4 - Mediocre. 12 de 314 opiniones" "
Evaluación: 2 - Terrible. 1 de 314 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juanfran, Mérida

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El trato es espectacular, un ambiente agradable y muy acogedor. El restaurante formal y la cafetería excelentes. Un lugar para ir y desconectarse.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Mariana Franco - Directora de Vendas el 8 sept. 2020
Estimado Senhor Juanfran, Foi um prazer recebe-lo no Hotel Fortaleza do Guincho Relais & Châteaux. Esperamos sinceramente que nos dê o privilegio de o tornar a receber em breve. Por ultimo gostaríamos de agradecer o seu tempo e comentário. Atenciosamente, apresento os meus melhores cumprimentos,

10/10 Excelente

MARIE SOL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Para volver y volver
En pocas palabras, estuvimos muy a gusto y muy bien atendidos. La ubicación del hotel es ideal, apartada y a la vez muy cerca de Cascais, rodeado de un mar infinito. El hotel por dentro es increíblemente cuco, de estilo muy portugués con esos azulejos tan maravillosos. La habitación, que daba al mar, muy tranquila, lo que nos brindó un sueño muy reparador. La gastronomía, exquisita, aunque más variada, abundante y auténtica en el bar que el restaurante. El personal, encantador... muy amable... estuvimos celebrando el cumpleaños de mi marido y todo fueron detallitos aquel día. Quisiéramos dar las gracias en particular a Diego, que fue un amor con nosotros. ¡Volveremos!
Se hospedó 4 noches en mayo de 2019
Respuesta de Mariana Franco - Sales & Marketing Manager el 14 may. 2019
Estimada Senhora Dª Marie Sol, É com uma enorme satisfação que lemos o seu comentário; é para nós motivo de grande orgulho receber comentários como o seu, uma vez que trabalhamos arduamente diariamente para ir ao encontro das necessidades dos nossos clientes. Por ultimo não posso deixar de agradecer o seu tempo e comentário, e pedir desculpa por não me poder expressar em Espanhol. Esperamos ter o prazer de os tornar a receber em breve. Saudações cordiais do Hotel Fortaleza do Guincho

10/10 Excelente

Gabriela, Mexico City

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Es un hotel tranquilo y muy bonito
La atención en la recepción fue magnífica, la cena en el restaurante fue deliciosa, el chef es realmente bueno y el servicio perfecto. Estuvimos muy contentos
Se hospedó 1 noche en noviembre de 2017

6/10 Aceptable

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien hasta la última noche.
Todo muy bien hasta la última noche que pedimos servicio a la habitación. La ensalada Guincho tenía algo malo porque nos intoxicamos mi mujer y yo. Esto no puede suceder en un restaurante que tiene una estrella Michelín.
Se hospedó 2 noches en agosto de 2017
Boa tarde do Hotel Fortaleza do Guincho, É com tristeza que tomamos conhecimento que a sua estadia no nosso Hotel não terminou da melhor forma. Certamente que iremos partilhar com toda a equipa o sucedido, mas permita-me relembra que uma intoxicação alimentar demora algum tempo a revelar-se. Não queremos de qualquer forma deixar de agradecer o seu comentário e o tempo que nos dispensou. Peço ainda desculpa por não me poder expressar em Espanhol. Atenciosamente, apresento os meus melhores cumprimentos. Mariana Franco Directora de Vendas

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Hotel en acantilado frente al mar
Muy buena vista al mar, ambientes agradables , pero alejado de todo, un buen lugar si deseas tranquilidad .

8/10 Bueno

Balbino, Sevilla

No le gustó: Comodidad de la habitación
Mala relación calidad - precio
He estado en este Hotel en más de media docena de ocasiones. Tiene todas las ventajas de la ubicación, unos desayunos que, aunque no son lo que eran, siguen siendo buenos. El personal atento, amable y muy profesional. Las habitaciones necesitan algunas restauraciones y cambio de mobiliario, por ejemplo, el lavabo de nuestro aseo era asqueroso. El bar caro para lo que ofrece, nos tomamos un té, no tenían las tartas de antes, ni las magdalenas ni nada. En fin, lo recomiendo al que nunca haya ido porque tiene un magnífico sitio en el Parque Natural del Guincho, quien busque tranquilidad es idílico pero se ha degradado bastante y mantiene los precios de un hotel de cinco estrellas. Hay otras opciones en Cascáis con mejor relación calidad-precio. No creo que volvamos.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Rita, madrid

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
La fortaleza ideal en pareja
Me ha parecido un hotel perfecto,por su ubicacion,limpiezay la simpatia de sus empleados.Se lo recomendare a todos mis amigos

10/10 Excelente

Vivian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Angelica, Chile

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno
Muy buen hotel. Volveria!!!

10/10 Excelente

MAGC

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estupenda habitacion y restaurante.
HABITACION SUPERIOR: una decoracion exquisita, lo que la hace muy acogedora y confortable. El restaurante hace honor a su Estrella Michelin. Encontra, su situacion, algo apartado, pero a pie de mar y playa

10/10 Excelente

Un aventurero

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Para amantes del mar y el confort
Está muy confortable y en un lugar privilegiado. La atención del personal es excelente. Sólo encontré que la bañera no está muy cómoda para personas mayores. Ha sido una experiencia maravillosa que recomiendo al que le guste disfrutar de un paisaje de Océano Atlántico con una calidad de servicio y atención nada frecuentes.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
UN PARAJE DE ENSUEÑO

10/10 Excelente

Thanasis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What can I say other than.. The Best of Everything!!
Se hospedó 2 noches en abril de 2024
Respuesta de Mariana Franco - Director of Sales el 8 abr. 2024
Dear guest Thanasis,Thank you very much for your time, visit and comment.We are extremely pleased to learn that you have enjoyed your stay in our Hotel.We really hope to have the pleasure to welcome you again, and once more to correspond to your wishes.With sunny regards from Fortaleza do Guincho,

10/10 Excelente

jaquelina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mariana Franco - Director of Sales el 21 dic. 2023
Dear Mrs. Jaquelina,Thank you very much for your visit, time and comment.We are extremely pleased to hear that you have enjoyed your stay.We really hope to have the joy to welcome you again, and once more we will do as much as we can, in order provide you another pleasant stay.With our best and warm regards,

10/10 Excelente

Mohammed Sayeed

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This has got to be one of the best hotels we’ve stayed at. The views are incredible, the breakfast buffet is amazing and most of all the staff are one of the nicest people you’ll meet. They go above and beyond to make sure you’re well taken care of. Truly a 5 star experience and we’ll be sure to come back here in the future without a doubt.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mariana Franco - Director of Sales el 7 dic. 2023
Dear Mr. Mohammed Sayeed,First of all I would like to apoligize for my late answer.You can't imagine how pleased with are when reading your comment, since we work hard day after day, to reach our clients expectations.It will be an honour to welcome you again, and once more we will do as much as we can to correspond to your expectations.We warm regards from Fortaleza do Guincho,

10/10 Excelente

Ludovic

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Vue sur l’océan Atlantique très agité depuis notre chambre très agréable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mariana Franco - Directrice de Vente el 4 dic. 2023
Cher Monsieur Ludovic,Ce fut un plaisir énorme vous avoir parmi nous.Nous sommes extrêmement heureux de savoir que vous avez profitez de votre séjour et de la vue de la mer depuis votre chambre.Nous espérons sincèrement vous recevoir à nouveaux très prochainement, et une fois de plus nous ferons de notre mieux pour que votre séjour soit aussi agréable que celui-ci.Un dernier mot pour m'excuse du retard de la réponse.Je vous prier Monsiuer Ludovic, d'agréer nos salutations distinguées,

10/10 Excelente

robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superb food. Gracious hosts
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mariana Franco - Director of Sales el 13 nov. 2023
Dear Mr. Robert,Thank you very much for your visit, time and comment.It was a pleasure to welcome you at Fortaleza do Guincho; it is with great joy we heard that you have enjoyed your time in our Hotel.We really hope to have the pleasure to welcome you again, and once more we will try to exceed your expectations.With warm best and regards,Fortaleza do Guincho

10/10 Excelente

Shannon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A wonderful and beautiful stay! Stunning views, great food, and accommodating and kind staff.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mariana Franco - Director of Sales el 18 oct. 2023
Dear Mrs. Shannon,Please accept my apology for my late answer.It is with great pleasure we heard that you have enjoyed your stay in our Hotel.We really hope to have the joy to welcome you again; once again we will do as much as we can to offer you another beautiful moment.With our best and warm regards,

10/10 Excelente

Dorothy, New York

Se hospedó 2 noches en octubre de 2023
Respuesta de Mariana Franco - Director of Sales el 27 oct. 2023
Dear Mrs. Dorothy,Thank you very much for your visit, time and review.It is with great pleasure we learned that you have enjoyed your time in our Hotel.We really hope to have the chance to welcome you again, and once more we will do as much as we can to correspond to your needs and wishes.One last word to apologize for such a later answer.With our best and warm regards,I am really sorry for my late answer.

10/10 Excelente

BRIAN, Wimberley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful location right on the beach! The staff was top notch and very helpful. The rooms are beautiful and each have a view.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Mariana Franco - Director of Sales el 12 oct. 2023
Dear Mr. Brian,Our sincere apologies for our late response.It is with great pleasure we learned that you have enjoyed your stay. We really hope to have the joy to welcome you again; once more we will do as much as we can to correspond to your wishes.Thank you so much for your kind words in what regards the staff, since we work hard day after day to reach our clients expectation.With our best and warm regards

10/10 Excelente

Mads Henrik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stunning location. Weather was amazing ... the Sangria was perfect on the terrasse.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mariana Franco - Director of Sales el 12 oct. 2023
Dear Mr. Henrik,Please accept our sincere apologies for our late answer. We are extremely pleased to hear that you have enjoyed your stay and the Sangria in our terrace.We hope to have the joy to enjoy another Sangria with you.With our best and warm regards,

10/10 Excelente

Stacy

Viajó en grupo
Le gustó: Servicios
This place was a dream! We couldn’t have asked for a more beautiful location right on the beach with crashing waves. The staff was so friendly and accommodating. We liked it so much we stayed an additional night. Fortunately they had a vacancy. I would recommend this to all
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mariana Franco - Director of Sales el 29 sept. 2023
Dear Mrs. Stacy,It is with great pleasure we read your comment.We are extremely pleased to hear that you have enjoyed your stay in our Hotel.We hope to have the joy to welcome you again and once more we will do as much as we can to correspond to your expectations.With warm regards from Fortaleza do Guincho

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Mariana Franco - Director of Sales el 25 sept. 2023
Dear Mr. Robert,Thank you very much for giving us the pleasure to welcome you.We are extremely pleased to hear that you have enjoyed your stay in our Hotel.We hope to have the joy to welcome you again, and once more we hope to be able to provide you another beautiful stay.With our best and warm regards,

10/10 Excelente

Kathy

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful, perfect place for sunsets. Staff very nice! Decided to stay a second night!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mariana Franco - Director of Sales el 20 sept. 2023
Dear Mrs. Kathy,It was a pleasure to welcome you at Fortaleza do Guincho, we are just sorry that we didn't have the joy to welcome you for a third night.We are extremely pleased to hear that you have enjoyed your stay. We hope to have the honour to welcome you again, and once more we will do as much as we can to offer you another especial stay.With our best and warm regards,

10/10 Excelente

Deirdre

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was a paradise. It was set apart from downtown, in between two incredibly beautiful beaches! The staff was so accommodating, always ready to help us. The food was wonderful! We would definitely go back!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mariana Franco - Director of Sales el 6 sept. 2023
Dear guest Deirdre,Thank you very much for your visit, time and comment.It is with great pleasure we learned that you had a pleasant time, and felt you were in Paradise.We really hope to have the chance to welcome you again,and once more we hope to be able to offer you the paradise; at least we will try.With warm regards from Fortaleza do Guincho,

10/10 Excelente

Adam

No le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023
Respuesta de Mariana Franco - Director of Sales el 29 ago. 2023
Dear Mr. Adam,It was a pleasure to welcome you at Hotel Fortaleza do Guincho Relais & Châteaux.We are extremely pleased to hear that you had a pleasant time in our Hotel. We really hope to have the joy to welcome you again; once mere we hope to be able to reach your expectations.With our best and warm regards,

10/10 Excelente

Uliana

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect place to stay. Delicious food, excellent service, scenic breathtaking views.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mariana Franco - Director of Sales el 21 ago. 2023
Dear Mrs. Uliana,Thank you very much for your visit, time and comment.It is with great joy we read your comment and learned that you have enjoyed your stay in our property.Comment like yours, make us to work harder and harder day after day to reach our clients expectations and event exceed it whenever possible.It will be a pleasure to welcome again. We will try not to disappoint you and be able to offer you another pleasant moment.With our best and warm regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stayed two nights during Aug 2023
Breakfast was good, but not overwhelming. Breakfast service did not include any vegetables, which was dissapointment. However, nice views (to the sea) for the breakfast room did fix the dissapointment quick. Excellent food with reasonable prices offered in the bar. Service was top notch. We did not dine in the main restaurant, as it was fully booked on our arrival, and closed on Sun/Mon. My suggestion is to book dinner well in advance. Other good restaurants in walking distance. Good example is Porto Santa Maria. Our room was on the 1st floor. Room was OK and surprisingly quiet, although entrance from main count yard. Staff was very friendly and helpful.
Se hospedó 2 noches en agosto de 2023
Respuesta de Mariana Franco - Director of Sales el 16 ago. 2023
Dear Anonymous guest,Thank you very much for your visit, time and comment.Please accept our sincere apology for not being able to fully reach your expectations.Should you have the joy to welcome you again, please be sure that we will do our best, to make sure you will have a very pleasant moment. We remain at your entire disposal for any further information.With our best and warm regards,

10/10 Excelente

Carolyn

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spectacular setting and a lovely room overlooking the ocean. Staff was very professional and attentive. My only comment would be that they should have a pool as the public beach is very windy and the hotel does not have it's own beach
Se hospedó 2 noches en julio de 2023
Respuesta de Mariana Franco - Director of Sales el 20 jul. 2023
Dear Mrs. Carolyn,Thank you very much for your visit, time and comment.We are extremely sorry not to be able to offer you a private beach, but as you probably know, there are no private beaches in Portugal; as it concerns the pool we are sorry for not being able to offer it to our guests, but again as you probably know the Hotel is built in a fortress from the XVII century a protected building located in a natural park. Nevertheless knowing that can be important for some of our guests, we have signed an agreement in a club close by ( 5 to 10 minutes away driving ).We hope to have the joy to welcome you again.With our best and warm regards,

10/10 Excelente

James, Swansea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en julio de 2023
Respuesta de Mariana Franco - Director of Sales el 11 jul. 2023
Dear Mr. James,Thank you very much for your visit, time and review.It is with great pleasure we learned that you have enjoyed your stay with us.We really hope to have the joy to welcome you again.With our best and warm regards,

10/10 Excelente

Suzanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Spectacular location and ocean views
This hotel has spectacular ocean views. It is at the highest end of luxury, good service and quality. I cannot recommend it highly enough. It deserves 6 stars.
Se hospedó 2 noches en junio de 2023
Respuesta de Mariana Franco - Director of Sales el 10 jul. 2023
Dear Mrs. Suzanne,Thank you very much for your visit, time and comment.We really hope to have the pleasure to welcome you again soon; please be sure that we will to as much as we can to provide you another beautiful stay.With our best and warm regards,

8/10 Bueno

Geneviève

Se hospedó 2 noches en junio de 2023
Respuesta de Mariana Franco - Director of Sales el 16 ago. 2023
Dear Mrs. Geneviève,Thank you very much for your visit, time and comment.We are really sorry for not being able to fully reach your expectation.Please accept our sincere apology.We remain at your entire disposal for any further information.With our best and warm regards,

10/10 Excelente

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a beautiful place to stay right on the water amazing staff, especially Jaime and Frisco
Se hospedó 2 noches en junio de 2023
Respuesta de Mariana Franco - Director of Sales el 12 jun. 2023
Dear Mr. Steven,Thank you very much for your visit, time and comment.It is with great pleasure we read your comment and learned that you have enjoyed your time.We hope you will give us the chance to welcome you again soon.With our best and warm regards,

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property was unique and beautiful. Staff were friendly and helpful. Location was great. Views were sensational.
Se hospedó 2 noches en mayo de 2023
Respuesta de Mariana Franco - Director of Sales el 2 jun. 2023
Dear Andrew,Thank you very much for your visit.It was really a pleasure to welcome you at Hotel Fortaleza do Guincho Relais & Châteaux. We hope to have the joy to welcome you again, and once more we will do as much as we can to offer you another beautiful stay.With our best and warm regards,

10/10 Excelente

REGIS

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superbe!
Superbe, personnel très professionnel. Le petit déjeuner est exceptionnel! Avec vue mer. Qualite de service haut de gamme.
Se hospedó 1 noche en mayo de 2023
Respuesta de Mariana Franco - Directrice de Vente el 12 may. 2023
Cher Monsieur Regis,Ce fut un plaisir vous avoir parmi nous.Nous sommes extrêmement heureux de savoir que vous avez passé un séjour agréable chez nous.Nous vous remercions par vos mots sympathiques, et espérons sincèrement avoir la joie de vous recevoir très prochainement. Je vous prier Monsieur Regis, d'agréer nos salutations distinguées,

10/10 Excelente

eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hôtel idéalement placé
Idéalement placé Un bâtiment rempli d’histoire Une vue à couper le souffle dans la salle de breakfast Un personnel adorable. Seul bémol, chambre un peu petite à cause des contraintes du bâtiment
Se hospedó 2 noches en mayo de 2023
Respuesta de Mariana Franco - Directrice de Vente el 12 may. 2023
Cher Monsieur Eric, Ce fut un plaisir vous avoir parmi nous; nous sommes extrêmement heureux de savoir que vous avez eu un séjour agréable.Comme vous l’avez bien dit, quelques chambres peuvent avoir des dimensions un peu petite, une fois que l’hôtel est bâti sur une forteresse du XVII siècle. Cependant nous sommes bien heureux de partager avec ceux qui nous visite que les chambres supérieures avec vue sur l’océan et les junior suite avec vue sur l’océan sont plus grande.Nous espérons sincèrement avoir la joie de vous recevoir à nouveaux, et soyez sure qu'une fois de plus nous ferons de notre mieux pour que vous ayez un séjour aussi agréable que celui-ci.Je vous prier Monsieur Eric, d’agréer nos salutations distinguées.

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the setting, attention to detail, room quality, staff helpfulness, michelin restaurant. The air conditioning repair noise during the day, but I don’t know how you avoid that if the work needs to be done. Stay was exceptional, best of a two week trip.
Se hospedó 2 noches en abril de 2023
Respuesta de Mariiana Franco - Director of Sales el 2 may. 2023
Dear Mr. Scott,Thank you very much for your understanding in what regards the air conditioning repair.It is with great pleasure we read your comment and acknowledged that you have enjoyed your stay with in Hotel.We really hope you will give us the honour to welcome you again, and once more we will do as much as we can to provide another pleasant stay.With our best and warm regards,

10/10 Excelente

Soon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great view, outstanding service, unforgettable dining experience at the Michelin star hotel restaurant made our family vacation memorable. The mattresses in our rooms were not comfortable.
Se hospedó 1 noche en abril de 2023
Respuesta de Mariana Franco - Director of Sales el 2 may. 2023
Dear Soon,Thank you very much for your visit, time and comment.We are extremely pleased to hear that you have enjoyed your time in our Hotel and had an unforgettable dinner in our Michelin restaurant.We really hope to have the joy to welcome you again, and once more we will do as much as we can to offer you another memorable time in our Hotel.With warm regards from Fortaleza do Guincho,

10/10 Excelente

Clare

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
An unusual and beautiful hotel. Stunning views
Se hospedó 2 noches en marzo de 2023
Respuesta de Mariana Franco - Director of Sales el 24 mar. 2023
Dear Mrs. Clara,It was a pleasure to welcome you at Hotel Fortaleza do Guincho.We are extremely pleased to hear that you have enjoyed your stay with us.We hope to have the joy to welcome you again, once more we will do as much as we can to offer you another very pleasant stay.Last but not least we want to thank you for your visit, time and comment.With warm regards from Fortaleza do Guincho

10/10 Excelente

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This historic and majestic hotel stands on the coast of Cascais, Portugal. It's elegantly decorated with comfortable rooms. The hotel is in between two gorgeous white sand beaches and is a short ride to the quaint city of Cascais, which has great restaurants, shopping and a jazz club. The downside is that the hotel's WiFi is weak and inconsistent.
Se hospedó 7 noches en marzo de 2023
Respuesta de Mariana Franco - Director of Sales el 23 mar. 2023
Dear Lisa,First of all I would like to apologize for my late answer.Thank you so much for such a beautiful comment.It is with great pleasure we heard that you have enjoyed your time in our Hotel.We really hope to have the honour to welcome you again.With warm regards from Fortaleza do Guincho,

10/10 Excelente

Joaquim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantástico resort. Inimaginável perfeição
Serviço super atencioso, mesmo para quem tem dificuldades de mobilidade.
Se hospedó 1 noche en marzo de 2023
Respuesta de Mariana Franco - Directora de Vendas el 13 mar. 2023
Estimado Senhor Joaquim,Foi um prazer recebe-lo no Hotel Fortaleza do Guincho Relais & Châteaux.É com enorme alegria que tomamos conhecimento que desfrutou da sua estadia; esperamos sinceramente ter a alegria de tornar a receber em breve.Até lá, apresentamos os nossos melhores cumprimentos,

10/10 Excelente

Milton R

Se hospedó 3 noches en enero de 2023
Respuesta de Mariana Franco - Director of Sales el 13 mar. 2023
Dear Mr. Milton R,I am really sorry for such a late answer.It was a pleasure to welcome you; it is with great pleasure we learned that you have enjoyed your stay in our Hotel.We really hope to have the chance to welcome you again.With our best and warm regards,

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing hotel overlooking the ocean! Great dining and excellent service. Highly recommend!
Se hospedó 3 noches en octubre de 2022
Respuesta de Mariana Franco - Director of Sales el 10 oct. 2022
Dear Mrs. Angela,It is with great pleasure we heard that you have enjoyed your stay in our Hotel.We really hope to have the joy to welcome you again soon.Thank your very much for taking the time to share with other travelers your experience in our Hotel.With our best and warm regards,

6/10 Aceptable

maria rosana

Se hospedó 3 noches en septiembre de 2022
Respuesta de Mariana Franco - Director of Sales el 3 oct. 2022
Dear Mrs. Maria Rosana,We thank you very much for your visit.We are extremely sorry that we were not able to provide you a better experience; nevertheless I hope you have enjoyed your time in Portugal.With our best and warm regards,

10/10 Excelente

Jacqueline, St Peter Port Guernsey

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property was set in a beautiful location but unfortunately it is quite remote. There is a bus service but would definitely recommend a car to see the area & explore
Se hospedó 3 noches en septiembre de 2022
Respuesta de Mariana Franco - Director of Sales el 3 oct. 2022
Dear Mrs. Jacqueline,We thank you very much for your visit, time and comment.We are extremely pleased to hear that you have enjoyed your stay.I am afraid, as you have mentioned, our location is quite remote since the closest town from our property is Cascais ( 5 to 10 minutes by car ), therefore we strongly recommend all our guests to rent a car, still it is always possible to arranje a private driver, or call a taxi.With warm regards from Fortaleza do Guincho.

10/10 Excelente

Shonna

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was phenomenal & superb with customer service! Extremely helpful & kind. Not a single issue with our room. Views are all AMAZING! Provided everything we needed and items that we didn’t ask above and beyond!
Se hospedó 3 noches en septiembre de 2022
Respuesta de Mariana Franco - Director of Sales el 12 sept. 2022
Dear Mrs. Shonna,Thank you so much for such a beautiful comment; we are extremely touched since we work really hard day after day to reach our clients expectations.We hope to have the honour to welcome you again.With our best and warm regards,

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was so friendly and accommodating! The beaches on both sides of the hotel were lovely. Really enjoyed the dune walk across the street and taking the complimentary bikes on the bike path. Fantastic food, bountiful included breakfast, interesting architecture (former 17th century fortress), helpful concierge, gorgeous views. Highly recommend this property!
Se hospedó 3 noches en septiembre de 2022
Respuesta de Mariana Franco - Director of Sales el 12 sept. 2022
Dear Mrs. Maria,Thank you so much for such a beautiful comment.We are extremely pleased to hear that you have enjoyed your stay.We really hope to have the joy to welcome again.Should that happen, please be sure we will do as much as we can to provide you another very pleasant stay.With our best and warm regards,

4/10 Mediocre

Amanda

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 2 noches en agosto de 2022
Respuesta de Mariana Franco - Director of Sales el 5 sept. 2022
Dear Mrs. Amanda,Please accept our apology for not being able to reach your expectation.We really hope you have enjoyed your time in Portugal.We remain at your entire disposal for any further information.With warm regards,

10/10 Excelente

Renee

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's a perfect place for a quiet get away by the ocean and you're a short taxi ride from downtown Cascais and only about 30 mins from Lisboa. I like to spend the days in the city but a quiet oasis to come home to is really nice.
Se hospedó 3 noches en agosto de 2022
Respuesta de Mariana Franco - Director of Sales el 29 ago. 2022
Dear Mr. Renee,It is with great pleasure we heard that you have enjoyed your stay in our Hotel.We really hope to have the joy to welcome you again.Thank you so much for making so clear that we are really close to the major points of interest in the area.again.With warm regards from Fortaleza do Guincho