Exterior
Ver disponibilidad

Opiniones sobre Holiday Inn Express Lisbon Airport, an IHG Hotel

3 out of 5
Holiday Inn Express Lisbon Airport, an IHG Hotel
Rua Guiné, 18, Prior Velho, Loures

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 502 de 1006 opiniones" "
Evaluación: 8 - Bueno. 322 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 105 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 45 de 1006 opiniones" "
Evaluación: 2 - Terrible. 32 de 1006 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Geo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ok
Se hospedó 1 noche en febrero de 2024
Respuesta de André Fonseca el 25 feb. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 Excelente

RENATA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
muy bueno
Se hospedó 2 noches en enero de 2024
Respuesta de João Sousa el 25 ene. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

8/10 Bueno

CARLOS

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de João Sousa el 12 ene. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

10/10 Excelente

Francisco Luis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de André Fonseca el 8 ene. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FFront Office Supervisor

10/10 Excelente

Juan Pedro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de André Fonseca el 2 nov. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 Excelente

Beatriz

Se hospedó 1 noche en septiembre de 2023
Respuesta de João Sousa el 27 oct. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

8/10 Bueno

Jorge

Se hospedó 1 noche en junio de 2023
Respuesta de Inês Jesus el 27 jun. 2023
Bom Dia,Obrigado por nos contar sobre sua experiência no Holiday Inn Express Lisboa Aeroporto.Muito obrigado pelo seu feedback do nosso hotel. Ficamos muito felizes em saber que tenha gostado da sua estadia connosco. É algo de que a nossa equipa se orgulha muito, por isso valorizamos seu feedback. Esperamos que nos visite novamente.Melhores cumprimentos,Inês JesusGSM

6/10 Aceptable

Carlos Enrique Kosegarten

No me gustó
Se hospedó 1 noche en mayo de 2023
Respuesta de João Gonçalves el 3 jun. 2023
Buenos dias,Gracias por tomarse el tiempo para contarnos sobre su experiencia en Holiday Inn Express Lisbon Airport.Entendemos y pedimos disculpas por las molestias ocasionadas. Actualmente estamos trabajando para hacer mejoras para ofrecer una estadía más cómoda para todos nuestros huéspedes. Esperamos tener la oportunidad de compensar esto la próxima vez que esté en el área.Saludos,João Gonçalves - Front DeskHoliday Inn Express Lisboa Aeropuerto, un hotel IHG ***

8/10 Bueno

Victor Antonio

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Accesible para llegar al aeropuerto, pero no cerca de transporte público. Buen trato y amabilidad
Se hospedó 1 noche en abril de 2023
Respuesta de Inês Jesus el 19 abr. 2023
Buenos dias,Gracias por tomarse el tiempo para contarnos sobre su experiencia en Holiday Inn Express Lisbon Airport.Muchas gracias por su revisión de nuestro hotel. Nos complace escuchar que disfrutó de su estadía con nosotros. Es algo de lo que nuestro personal se enorgullece, por lo que valoramos sus comentarios. Esperamos que vuelva a visitarnos.Saludos,Inês Jesus

10/10 Excelente

Tania

Se hospedó 1 noche en enero de 2023
Respuesta de Inês Jesus el 2 feb. 2023
Bom Dia,Obrigado por nos contar sobre sua experiência no Holiday Inn Express Lisboa Aeroporto.Muito obrigado pelo seu feedback do nosso hotel. Ficamos muito felizes em saber que você gostou da sua estadia connosco. É algo de que a nossa equipa se orgulha muito, por isso valorizamos seu feedback. Esperamos que você nos visite novamente.Melhores cumprimentos,IJAssistente de DirecçãoHoliday Inn Express Lisbon Airport, um hotel IHG ***

10/10 Excelente

Valentin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel perfecto para estancia junto al aeropuerto
Nos cancelaron el vuelo de vuelta y reservamos en el ultimo momento para hacer noche y salir temprano la mañana siguiente. Limpio, agradable, habitaciones cómodas y bien equipadas. No puedo decir mucho mas
Se hospedó 1 noche en diciembre de 2022
Respuesta de Inês Jesus el 4 ene. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,IJHotel Assistant ManagerHoliday Inn Express Lisbon Airport, an IHG Hotel ***

8/10 Bueno

Manuel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cama muy muy comoda
Se hospedó 2 noches en diciembre de 2022
Respuesta de Inês Jesus el 12 dic. 2022
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IJGSM

10/10 Excelente

ANA

Se hospedó 1 noche en noviembre de 2022
Respuesta de Inês Jesus - GSM el 17 nov. 2022
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,IJHotel Assistant ManagerHoliday Inn Express Lisbon Airport, an IHG Hotel ***

10/10 Excelente

María Celina

Se hospedó 1 noche en agosto de 2022
Respuesta de IJ - Hotel Assistant Manager el 10 ago. 2022
Bom Dia, Obrigado por nos contar sobre sua experiência no Holiday Inn Express Lisboa Aeroporto. Muito obrigado pelo seu feedback do nosso hotel. Ficamos muito felizes em saber que você gostou da sua estadia conosco. É algo de que a nossa equipa se orgulha muito, por isso valorizamos seu feedback. Esperamos que você nos visite novamente. Melhores cumprimentos, IJ Assistente de Direcção Holiday Inn Express Lisbon Airport, um hotel IHG ***

10/10 Excelente

CESAR

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de Inês Jesus el 6 jul. 2022
Good afternoon, Thank you very much for your review. We are very happy to know that you enjoyed your stay with us. We work every day to exceed our customers' expectations. We hope to see you again. Best regards, Inês Jesus Holiday Inn Express Lisbon Airport, an IHG Hotel ***

10/10 Excelente

Roberth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Q
Se hospedó 1 noche en junio de 2022
Respuesta de Front-desk el 29 jun. 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bueno

Robert

Se hospedó 1 noche en mayo de 2022
Respuesta de Front-desk el 8 jun. 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bueno

Lourdes

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena relación calidad precio
En general muy bien pero el entorno es bastante feo (polígono industrial). Hay un autobús a 10 minutos andando desde el Hotel que puede llevarte al centro en unos 40-50 minutos. Lo peor es que no dan cenas. El desayuno muy bien, la verdad. Tienen lo imprescindible en dulce, salado y en fruta.
Se hospedó 3 noches en abril de 2022
Respuesta de Front-desk el 1 may. 2022
Muito obrigado pela avaliação ao nosso hotel. Ficamos felizes em saber que teve uma boa estadia connosco. Isso é algo de que nos orgulhamos profundamente, e por isso valorizamos tanto os seus comentários. Esperamos vê-lo novamente. Atenciosamente,

2/10 Terrible

MERCE

Se hospedó 1 noche en abril de 2022
Respuesta de Front-desk el 1 may. 2022
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

10/10 Excelente

Carmen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Front-desk el 11 ene. 2022
Muito obrigado por dar sua avaliação de nosso hotel. Ficamos felizes em ouvir que você teve uma boa estadia conosco. Isso é algo de que nossa equipe se orgulha imensamente, por isso seus comentários são de grande valor. Esperamos vê-lo novamente. Atenciosamente, Andreia Ribeiro

10/10 Excelente

Emanuella

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pessoal da recepção muito agradável Hotel muito bem limpo
Se hospedó 1 noche en diciembre de 2021
Respuesta de Front-desk el 12 dic. 2021
Muito obrigado por dar sua avaliação de nosso hotel. Ficamos felizes em ouvir que você teve uma boa estadia conosco. Isso é algo de que nossa equipe se orgulha imensamente, por isso seus comentários são de grande valor. Esperamos vê-lo novamente. Atenciosamente, Andreia Ribeiro

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Felices los 4
Muy confortable el Hotel en general, muy amable la recepcionista pues no tenía un adaptador para cargar los teléfonos y me prestó uno, rapidísimo el checking y el checkup, lo recomendamos 100% gracias
Se hospedó 1 noche en noviembre de 2021
Respuesta de Front-desk el 22 nov. 2021
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Andreia Ribeiro

10/10 Excelente

Juan David

Se hospedó 1 noche en octubre de 2020
Respuesta de Marta Serrinha el 21 oct. 2020
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente,

6/10 Aceptable

Kenneth

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Luisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Raul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was close to the airport. it was quiet and staff was friendly, helpful, and courtesy. I was very happy at this property
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 1 may. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

Frank

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient to airport for early AM flight. Ample fresh breakfast buffet options. Comfortable rooms. On the negative side, no airport pickup possible upon arrival, only departure. Dinner at hotel (only real option in the area) not very good but at least available. Airport shuttle costs extra 5 Euros.
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 1 may. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

6/10 Aceptable

Wayne

No nearby restaurants
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 1 may. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

Linda, West Hartford

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Breakfast was very good, was directed to a restaurant in walking distance and were all closed. When we returned they had opened a snack and dinner space that the front seat didn’t even mention. Fair good, nice servers. Good transportation to the airport.
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 30 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 Excelente

Gregory L.

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
In an industrial area. Did not appear to be very user friendly if you wanted to venture out for a wall
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 30 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 Excelente

Krutika

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was convenient and breakfast was good
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 26 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

Ana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 26 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 Excelente

Patricia, Hingham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed here the night before an early flight out of Lisbon Airport. SO pleased w/the staff’s assistance & pleasant manner. The food options at both dinner & breakfast exceeded expectations. Also, the shuttle to the airport in the morning was very nice!
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 25 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

Latha

Viajó con su pareja
Property is very far from bus stop Location is not good Breakfast was good Property is clean staffs are good
Se hospedó 2 noches en abril de 2024
Respuesta de André Fonseca el 25 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff are great
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 23 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

Dave

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was excellent. The property and our room was clean but a wee bit outdated. Location nowhere near restaurants is inconvenient but they do serve food onsite. We only had breakfast, but it was very good.
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 23 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property for the price. Very nice breakfast buffet. Have stayed here three different times. I would recommend this hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 20 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

4/10 Mediocre

Sharon

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It's deceptive that the hotel uses the name "Airport" in their title. It makes one think that the hotel is at the airport, it was inconvenient to get to. Also, the sink was plugged and filled to the brim with water. We told the front desk and they said someone would come and fix it....of course no one did. It was the most expensive hotel of our entire trip and was the worst stay we've ever had. We couldn't even eat when we got there because the restaurant didn't open until 7 and we were starving. The front desk told us there was nowhere close by where we could eat.
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 20 abr. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

10/10 Excelente

robin, Bracebridge

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful, clean hotel. Helpful staff. Great breakfast! (and dinner available as well).
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 30 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

6/10 Aceptable

Joyce

Viajó en grupo
Le gustó: Personal y atención
Pretty much average airport hotel. Seemed to be surrounded by airport/industrial buildings and no eateries in sight other than the hotel restaurant that was meager and very limited in selection. Staff were all very pleasant.
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 18 abr. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

Wiltmark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property very clean. Excellent if you have an early flight very close to the airport.
Se hospedó 1 noche en abril de 2024
Respuesta de João Sousa el 17 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

10/10 Excelente

Alberto, prince rupert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great friendly staff ⭐️ ⭐️⭐️
Se hospedó 1 noche en abril de 2024
Respuesta de João Sousa el 17 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

4/10 Mediocre

Lawrence

Viajó con su familia
No le gustó: Servicios
Would never stay again
Se hospedó 1 noche en abril de 2024
Respuesta de João Sousa el 16 abr. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I needed a shortvstay as I had a very verybearly flight. It was perfect to rest and refresh at.
Se hospedó 1 noche en abril de 2024
Respuesta de João Sousa el 16 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

10/10 Excelente

Sara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
near the airport
Se hospedó 1 noche en abril de 2024
Respuesta de João Sousa el 15 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Office

8/10 Bueno

Julie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were going to have dinner there, the chef never showed up. But the Hotel was very nice!
Se hospedó 1 noche en abril de 2024
Respuesta de João Sousa el 15 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Office

6/10 Aceptable

Christina

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
Shower was awesome, bed was comfortable. Dining was postponed for hours on second evening, ate from the dispensing machines. Dining on third night, I think they lost our order, had to get my own menu. Housekeeping had not finished our room prior to our return in the late afternoon. A lot of staff appeared to be doing double duties, the first day we were told we could only have the large draft beer, later in the week they were serving small draft beer. Place was clean, elevators were quick.location is not convenient to anything and there is absolutely no outdoor space. I probably would not choose to come back again…..except for the shower, that really was awesome.
Se hospedó 3 noches en abril de 2024
Respuesta de André Fonseca el 12 abr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,André FonsecaFront Office Supervisor

8/10 Bueno

Bill

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de André Fonseca el 13 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 Excelente

Richard, Paris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was in an industriL area. Hotel was super clean and staff super friendly
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 11 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was fine for 1 night only
Se hospedó 1 noche en abril de 2024
Respuesta de André Fonseca el 11 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor