2/10 Terrible
Jennifer L.
2 ene. 2026
No le gustó: Limpieza
This accommodation was disappointing right from the start. We were confirmed for a 3 pm check-in. Our key was not in the lockbox at 3pm as arranged and the unit was not cleaned until after 4pm- which doesn’t sound like a huge issue but after a long travel day and being up for 24 hours the 3 pm check in time was important. Then after finally settling in to the apartment one of us decided to have a shower. The drain was clogged and the shower overflowed and flooded the entire washroom and out to the kitchen! We immediately notified Guest Ready about this. We had to clean up the flooding using the towels we were provided. No one from Guest Ready came to assist. We asked for new towels since we had to use all of the ones we were given - Gueat Ready didn’t provide any until the next day after 4 pm! We also ended up clearing the clogged drain by hand since Guest Ready never came to investigate - only asked for picture which we sent! The unit is also quit dirty- walls need a good scrub as do the floors. I would not recommend this place to anyone interested in visiting Lisbon!
Jennifer L.
Se hospedó 7 noches en diciembre de 2025