Muchas gracias Yolanda! Hasta pronto :)

Estimado Carlos, Nos alegra saber que disfrutó de su estadía. Si, nuestra casa es muy histórica y no tiene ascensor, pero siempre tratamos de ayudar a nuestros huéspedes con sus maletas. Esperamos que nos visite nuevamente.

Estimado cliente, muchas gracias!!! Nosotros nos quedamos muy contentos que han disfrutado de Sintra e de nuestra Casa! Esperamos que vuelvan pronto! Saludos cordiales,

Estimado cliente, muchas gracias! Esperamos que podéis volver pronto! Saludos cordiales,

Dear Guest, Thank you very much for your 5 out of 5 review! We truly appreciate it and nothing makes us happier than knowing you had a great stay with us in this beautiful town. Thank you! Kindest regards,

Estimado cliente, ¡Gracias por su buen comentario! ¡Esperamos que regresen pronto! Saludos cordiales,

Querido invitado, Gracias por sus comentarios. Siempre apreciamos todos los comentarios que podemos obtener, ya que nos ayudan a mejorar nuestra calidad de servicio. Nos entristece saber que tuviste algunos problemas con las hormigas. Fue una situación muy desafortunada ya que rara vez tenemos este tipo de problemas. Lamentamos que no nos haya informado porque podríamos haber resuelto ese problema inmediatamente. Con respecto al ruido en el aire acondicionado, tenemos todas nuestras habitaciones cubiertas con un doble vidrio en cada ventana para evitar que los ruidos adicionales provengan del exterior (que incluyen el ruido del aire acondicionado), pero es una de las principales comodidades que tenemos de tener para proporcionar confort a nuestros huéspedes. Esperamos sinceramente que este pequeño inconveniente no afecte su criterio en un viaje futuro a Sintra y nos encantaría tenerlo aquí en Chalet Saudade nuevamente.

Estimado Gonzalo, Muchas gracias por sus amables palabras! Viajes felices!

Estimado Pedro,Muchas gracias por tomarse el tiempo para revisar nuestra Guest House. Es cierto que Sintra es una ciudad muy húmeda y siempre hacemos nuestro mejor esfuerzo para mantener la humedad. En el momento de su llegada, el clima era un poco diferente de lo normal, se suponía que era verano, pero era muy húmedo y lluvioso. Sin embargo, ¡esperamos que aún puedas disfrutar de nuestra hermosa Sintra! ¡Esperamos que nos visite pronto! ¡Mientras tanto, te deseamos felices viajes! Saludos cordiales, Filipa Farrolas

Cara Sra. Alejandra, ¡Muchas gracias por tomarse el tiempo de comentar nuestra Guest House! ¡Significa mucho para nosotros saber que ha disfrutado su estadía tanto, especialmente el personal y la ubicación! Esperamos que nos visite de nuevo pronto, pero mientras tanto, ¡le deseamos felices viajes! Saludos cordiales, Filipa Farrolas

Dear Mr. Miguel, Thank you for your review. We're delighted to know that you enjoyed your stay with us. We always try to provide the best experience to our guests and we appreciate all the feedback we can get as it helps us to exceed ourselves and improve our service. We hope to see you in a very near future and hopefully that we continue to be your preference of stay in this beautiful town called Sintra. Kindest regards, João Costa

Thank you SO much Heather! We're so happy to know you've enjoyed your stay so much! :) Happy travels!

Thank you very much Mike! Happy travels :)

Merci beaucoup ! :) À bientôt !

Thank you Robyn! Happy travels! :D

Thank you so much Kenzie! We appreciate it :) Happy travels!

Thank you so much Ted! :) Happy travels!

Thank you so much Erin! We hope you get the chance to come and stay longer :) Happy travels!

Thank you Rajan! We're happy to hear you've enjoyed your stay. We'll definitely take into account your bedroom suggestions. We will also check the shower water, it's not suppose to happen, next time please let us know while you're still here so can fix it :) Happy travels!

Thank you so very much Phyllis. It was such a pleasure to have you here with us. You were all very kind. We wish you happy travels :)

Thank you so much Mr. Michael! Happy travels! :)

Thank you so much Bradley! We truly appreciate it! :) Happy travels,

Thank you very much William! It was great to have you :) Happy travels!

Thank you for your review, Penelope! We're glad you've enjoyed your stay :) Happy travels!

Thank you John! We appreciate it! Happy travels!

Dear Sue, thank you for taking the time to review us. We're sad to hear you didn't have a great stay. We're sorry about the flying ants, they are some what common at this time of the year but we are usually very cautious to make sure we don't have any inside. We're sorry you have experienced this. Sintra indeed doesn't have night life, most our guests choose Sintra for that reason, as it is really quiet and peaceful. Most restaurants are open until 9/10pm. Sometimes later. We're sorry to hear you ate potato chips, please next time come and see us and we'll gladly help you :) As for parking, it is an old town and it might be difficult if you're not from here but we always try to assist our guests the best way to make the experience more comfortable and easy for them. I am sorry if we failed you.We hope in the future you can give Sintra another opportunity as we are a village with so many wonders and magic :) Thank you again and happy travels!

Thank you so much Vivian! :)

Thank you John! :D happy travels!

Thank you SO much Daniel! We truly appreciate it! Happy travels :)

Thank you so much Cindy! :) Happy travels!

Thank you so much Karuna! We're truly happy to know you've enjoyed your stay so much :) Happy travels!

Thank you Anne! :) We truly appreciate it!

Thank you so much Jennifer! Happy travels :)

Thank you so much Diane! Happy travels! :)

Thank you very much Loreley! Happy travels :)

Thank you Pernille! Happy new years :)

Thank you so much Paula! Happy travels :)

Thank you so much Patricia! Happy new year :)

Thank you so much Karen! :) Happy travels!

Thank you Shiu Chuen! Happy travels! :)

Grazie mille Laura! :)

Thank you Jukka! Happy travels! :)

どうもありがとうございます！幸せの旅！:)

Thank you so much Jane! Happy travels :)

Thank you so much Kristina! Happy travels :)