Terraza en la azotea

Opiniones sobre Palazzo Sant'Anna Lecce

4 out of 5
Palazzo Sant'Anna Lecce
Vico del Pitaccio, 4/6, Lecce, Lecce

Opiniones

10

Excepcional

Evaluación: 10 - Excelente. 72 de 76 opiniones" "
Evaluación: 8 - Bueno. 2 de 76 opiniones" "
Evaluación: 6 - Aceptable. 2 de 76 opiniones" "
Evaluación: 4 - Mediocre. 0 de 76 opiniones" "
Evaluación: 2 - Terrible. 0 de 76 opiniones" "

10/10

Limpieza

10/10

Personal y atención

9,6/10

Servicios

10/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Silvia, San jose

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lorian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un palacio de calidez y hospitalidad!
Excelente lugar, servicio , ubicaccion muy amables y eficientes Alfonso Sara y Beatriz , acogedora habitación, bello hotel y súper desayuno!!!
Se hospedó 1 noche en octubre de 2021
Respuesta de Alfonso el 7 oct. 2021
Queridos Lorian y Rodrigo, muchas gracias, como dijimos en el check out estamos muy tristes por vuestra marcha, esperamos volver a veros. Hasta pronto. Alfonso

10/10 Excelente

Piera

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Encantador
Un hotel encantador, magnífico, la atención de primera las habitaciones cómodas ubicación excelente, en resumen un muy buen hotel con encanto y personalidad propia
Se hospedó 1 noche en septiembre de 2019
Respuesta de The Staff Palazzo Sant'Anna el 16 oct. 2019
It was a great pleasure to have you here, at the Palace. We are looking forward to see you again.

10/10 Excelente

Piera

Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Alejandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente!!!!!
Se hospedó 1 noche en junio de 2019
Respuesta de The Staff el 10 sept. 2019
One word means everything!! Really thank You!!!

10/10 Excelente

CARLES

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Formidable
Excelente habitacion, excelente desayuno y excelente staff. Maravilloso
Se hospedó 2 noches en octubre de 2018
Respuesta de Palazzo Sant'Anna Lecce el 18 oct. 2018
Dear Carles, thanks you for your positive words. We work with love and passion and have this feedback is very important. I hope to see you again.. Beatrice

10/10 Excelente

Peter, Nottingham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful building, lovingly restored. We had a delightful room. It's two minutes away from the corso in the centro storico, very convenient for all the sights, restaurants, bars etc. Francesca, Matteo, Alfonso and all the staff were very welcoming and helpful at all times.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Manuel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best hotel I ever stayed in my long years of traveling. It is very clean, well refurbished and functional. It felt like we were VIP guest in a palace because of the hospitality of the owner Madam Beatrice and all the staff. They were very courteous and helpful. I would like to mention among them Alfonso, Mateo and Francesca for making our stay enjoyable. We will definitely stay in this marvelous palace on our future trip to Puglia. ❤️ The Olivan
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Mina

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All of the staff were so helpful from the moment we arrived. The hotel is first class. It is immaculate and beautiful. The breakfast was delicious. I highly recommend this property.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Carolyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful restoration of this intimate historic palazzo, and service, friendliness and and hospitality of all staff was exquisite
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mérédith

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Notre séjour à Lecce a littéralement été un de nos plus beau séjour à vie en grande partie grâce au Palazzo Sant-Anna. De l'accueil jusqu'à notre départ ce fût littéralement un sans faute. Le service était incroyable, la chambre absolument magnifique (rénovée avec goût et luxe), la nourriture authentique et ancrée dans les traditions apuliennes. Le personnel de l'hôtel est accueillant, chaleureux et réellement engagé à rendre votre séjour mémorable. Pour nous ce fût vraiment réussi. Nous nous souviendrons longtemps de nos 5 nuits au Palazzo. Merci beaucoup!

8/10 Bueno

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Super helpful staff and beautiful room. A few things -shower pressure was very bad almost unusable. The breakfast was OK could do with more info on what you can have etc
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Brianne

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was magical, the accommodation was perfect and the hotel is stunning. Alfonso, Matteo and all the staff were so welcoming and we felt so at home. They helped organize our transportation and reservations at some delicious restaurants. Would totally recommend everyone to stay in the historic area in Lecce. We will be back
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Martina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Palazzo Sant'Anna è davvero molto bello e il personale sempre gentile, disponibile e veloce. Le camere sono davvero ben arredate e super pulite. Lo consiglio vivamente!
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Luca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gentilezza del personale. Upgrade della camera. Struttura meravigliosa. Colazione curata.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had an amazing experience! The accomadations, staff and breakfast were all five star plus!!! Can’t say enough about what a lovely time we had.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Vanessa Lemonnier el 6 nov. 2023
Dear Mr David,Thank you very much for your kind words regarding your "Amazing Experience" at Palazzo Sant'Anna! We are so grateful for rating the accomodations, staff and breakfast as "five star plus".We look forward to Welcoming You again very soon.Warm regards, Vanessa

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A prefect place to stay in Lecce
Sant ‘Anna is a delightful old monastery upgraded and decorated with utmost taste by the owner. Simple, elegant, comfortable and atmospheric. We were upgraded to the presidential suite which was a lovely and unexpected surprise. The suite itself has a light airy feel with plenty of space. It has its own private roof terrace with views over old Lecce. All the staff were wonderfully helpful and attentive during our 5 day stay in September. Special mention for Francesca for whom nothing was too much trouble. The breakfast was a feast for both eyes and taste buds and laid out as if in a monk’s refectory. Sant Anna is located within the city walls, close to Porta Rudiae and a short walk to Piazza Duomo but wonderfully peaceful. Good choice of restaurants and on-street parking nearby. The gracious owner Beatrice hosted drinks and nibbles for guests on one of the roof terraces and there were freshly baked little tasty pastries laid out in reception for guests. Would not hesitate to recommend.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Vanessa Lemonnier - Executive Assistant el 6 nov. 2023
Dear Mr Stephen,We would like to express our sincerest gratitude for your wonderful review. Your valuable feedback inspires us to continually deliver the best for our Guests. We can't wait to Welcome You back for another incredible Experience in the future.Palazzo Sant'Anna is you new "Casa" in the beautiful Puglia!!!Warm regards, VanessaVanessa LemonnierExecutive Assistant

8/10 Bueno

Virgil

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Did not like the spiral staircase, not safe for older customers, should be advised prior to booking!,
Se hospedó 2 noches en octubre de 2023
Respuesta de Vanessa Lemonnier el 10 nov. 2023
Dear Mr Virgil,We thank you very much for your constructive feedback as every guest impression is valuable.We are so sorry to hear that you were disappointed by the spiral staircase to reach your room during your stay at Palazzo Sant'Anna.Please rest assured that we will discuss the staircase issue with the Reservation Department in order to improve our communication about it during the booking phase and avoid future occurence. Once again we are thankful to your comments and look forward to welcoming you back.Best regards, Vanessa LemonnierExecutive Assistant

10/10 Excelente

Deborah

Le gustó: Servicios, estado de la propiedad e instalaciones
Beautiful with a warm and helpful staff.
Se hospedó 2 noches en octubre de 2023
Respuesta de Vanessa Lemonnier - Executive Assistant el 6 nov. 2023
Dear Mrs Deborah,Thank you for your kind review! We are thrilled to hear that you had an enjoyable Experience with us and that our Service exceeded your expectations. We strive to provide exceptional service to all our guests, and it is always rewarding to receive such positive feedback. We hope to Welcome You back for another memorable Experience in the future.Sincerely Yours. Vanessa

10/10 Excelente

fabrice

Se hospedó 1 noche en octubre de 2023
Respuesta de Vanessa Lemonnier - Executive Assistant el 6 nov. 2023
Dear Mr Fabrice,We thank You so much for making Palazzo Sant'Anna your home during your recent visit in the beautiful Lecce. We are delighted to hear that you enjoyed very much your time with us.We look forward to Welcoming You back during your next Escape in the South of Italy.Warm regards, Vanessa

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All good
Se hospedó 6 noches en octubre de 2023
Respuesta de Vanessa Lemonnier el 9 oct. 2023
Dear John,Thank you very much for your feedback! We hope to Welcome You back for another Memorable Experience in the future at Palazzo Sant'Anna.Warm Regards, Vanessa

10/10 Excelente

Donald, Laval

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Premium, well located property…excellent customer service…front desk goes above and beyond to accommodate…Francesca is a breath of fresh air every morning
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vanessa Lemonnier el 9 oct. 2023
Dear Donald,Thank you for your kind review! We're thrilled to hear that you had a "Premium" Experience with us and that our service exceeded your expectations. We strive to provide exceptional service to all our Guests, and it's always rewarding to receive such positive feedback. We hope to welcome you back for another memorable Experience in the future.Sincerely Yours, Vanessa

10/10 Excelente

Julian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff were simply brilliant - genuinely interested in you and helpful. The ambience of the hotel was fabulous and well located in Lecce. The breakfasts were gorgeous. Probably only suits adults.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Vanessa Lemonnier el 9 oct. 2023
Dear Julian,Your kind words truly mean the world to us, as we continuously strive to create an environment that leaves a lasting impression. We genuinely appreciate your feedback and look forward to Welcoming You back to our beautiful Palazzo & its Borgo in the future.Best Regards, Vanessa

10/10 Excelente

Fiona

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed 3 nights at Palazzo Sant'Anna and absolutely loved our visit. The staff and service was impeccable; Matteo and everyone were so friendly and they were proactive with communicating with us prior to our arrival till the end. The property was so beautiful, very clean and comfortable. Location was fantastic right in the heart of old Lecce and walkable everywhere with many shops and restaurants within a few steps. Breakfast was amazing. The only thing I would mention that wasn’t so good was WIFI but it still doesn’t affect my 5 star rating. Loved this place, wished I could stay longer and would definitely recommend staying here when visiting Lecce. Thanks again to the incredible staff and excellent service!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Vanessa Lemonnier el 9 oct. 2023
Dear Mrs Fiona,Thank you so much for your kind words! It has been our utmost pleasure and delight to have you as our Guest at the Palazzo. We truly enjoyed hosting You and ensuring your Experience was enjoyable. All the best! Arrivederci!Warm Regards, Vanessa

10/10 Excelente

denalda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vanessa Lemonnier el 9 oct. 2023
Dear Denalda,Thank you so much for your great feedback!We look forward to Welcoming You again at Palazzo Sant'Anna and its Borgo for a new Memorable Experience.Sincerely Yours, Vanessa

10/10 Excelente

Natalia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I cannot recommend this place enough. The staff was amazing inquiring about our ETA to better accommodate us. When we arrived we were given warm towels and delicious smoothies while we were checking in. They would not allow us to move our luggage but insisted on doing it for us. They booked our dinner reservation for us. Our car and luggage was ready to go at 330am outside so that we could make our early flight. All of the staff members were so nice. The accomodations were just as amazing. Our room all stone, very beautiful, clean and comfortable. I would definitely stay here again and give it 5 stars all around.
Respuesta de Vanessa Lemonnier el 9 oct. 2023
Dear Mrs Natalia,Thank you for your kind words regarding your Experience at Palazzo Sant'Anna! We are so delighted to hear that you enjoyed your time with us. Providing exceptional Experiences is our top priority, and we're thrilled that our ambiance, service, and amenities met your expectations. It was a pleasure hosting you, and we hope to have the privilege of Welcoming You back for another unforgettable Stay. Warm Regards, Vanessa

10/10 Excelente

Joni Marie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the personal service. Everything was excellent!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanessa Lemonnier el 9 oct. 2023
Dear Joni Marie,Your positive feedback inspires us to continually deliver the best for our loved Guests. We can't wait to Welcome You back for another incredible tailor-made Experience in the future. Kind Regards, Vanessa

10/10 Excelente

Joni Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely staff, wonderful breakfast, room was divine. Overall excellent.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Vanessa Lemonnier el 9 oct. 2023
Dear Joni Marie,Your positive feedback inspires us to continually deliver the best for our Guests.We look forward to Welcoming Back in your new "Casa" in Lecce.Sincerely Yours, Vanessa

10/10 Excelente

Blake

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2023
Respuesta de Vanessa el 21 ago. 2023
Dear Blake,We are so pleased to read that you enjoyed a Perfect Experience at Palazzo Sant'Anna!Thank you so much for your great vote!We look forward to Welcoming You again in your new "Casa" in the Beautiful Lecce.Warm regards,Vanessa LemonnierExecutive Assistant

10/10 Excelente

Shirine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All the staff were so courteous and provided personal care and support despite our very late arrival, needs for transfers to and from another city. We also met the Owner who is restoring the Palazzo in a most beautiful and tasteful way. We highly recommend Palazzo Sant’Anna!
Se hospedó 2 noches en mayo de 2023
Respuesta de Silvia, Front Office Manager el 12 jun. 2023
Dear Ms Shirine,we really appreciate your review and we hope to welcome you again in our Palazzo. As you know our philosophy is to welcome our precious Guests in a professional and friendly manner in order they feel like home. We can't wait to Welcome You again in Lecce, my warmest regardsSilvia

10/10 Excelente

Xavier, miami

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing hotel and staff. Beautiful is an understatement. You can’t go wrong with this incredible hotel in stunning Lecce
Se hospedó 1 noche en mayo de 2023
Respuesta de Silvia, Front Office Manager el 12 jun. 2023
Dear Mr Xavier,we really appreciate your review and we hope to welcome you again in our Palazzo. As you know our philosophy is to welcome our precious Guests in a professional and friendly manner in order they feel like home. We can't wait to Welcome You again in Lecce, my warmest regardsSaludos Silvia

10/10 Excelente

Beth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The owner and staff are exceptional. The design of my suite was fabulous. The breakfast was a perfect way to start the day.
Respuesta de Vanessa Lemonnier - Executive Assistant el 8 nov. 2022
Dear Beth,We deeply thank you for your kind comments.We are so grateful for pointing out the exceptional staff, the fabulous design as well as the perfect breakfast.We look forward to Welcoming You again in your new "Casa" in the beautiful Puglia.Warm regards, Vanessa

10/10 Excelente

Kaite

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful lux boutique hotel in the heart of Lecce. The staff was extremely helpful and friendly!
Se hospedó 2 noches en octubre de 2022
Respuesta de Vanessa Lemonnier - Executive Assistant el 8 nov. 2022
Dear Kaite,What a beautiful feedback!!! We thank you so much for praising the helpful and friendly staff as well as our Luxury Boutique Hotel de Charme.We look forward to Welcoming You again in your new Home in the splendorous Lecce.Best regards, Vanessa

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2022
Respuesta de Vanessa Lemonnier - Executive Assistant el 8 nov. 2022
Thank You very much for your great feedback!Your full satisfaction is our utmost rewards.We look forward to Welcoming You again at Palazzo Sant'Anna!Warm regards, Vanessa

6/10 Aceptable

Michael

Se hospedó 2 noches en septiembre de 2022

6/10 Aceptable

PATRICIA

Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Hope

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful property and we had a wonderful stay- Francesca and Matteo were very friendly and welcoming. The breakfast was so good and in luxurious environment.
Se hospedó 3 noches en agosto de 2022
Respuesta de Palazzo Sant'Anna el 11 sept. 2022
Thank you and for us it has been a huge pleasure !Hopefully we will see you soon!Best!!!

10/10 Excelente

Jimmie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2022
Respuesta de Vanessa Lemonnier - Executive Assistant el 7 sept. 2022
Dear Mr Jimmie,Thank you so much for your great feedback!We look forward to Welcoming You for another memorable Experience at Palazzo Sant'Anna!Warm regards.

10/10 Excelente

Jimmie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The people that work there go out of the way to get you what you need. Thank you Mateo and Francesca for everything.
Se hospedó 2 noches en agosto de 2022
Respuesta de Vanessa Lemonnier - Executive Assistant el 1 sept. 2022
Dear Mr Jimmie,It is so pleasant to read such positive feedbacks as yours. Thank you so much for your kind words!We were truly glad to provide you with our high level of service.We love to indulge all our guests and we do it in a genuine way.We look forward to Welcoming You for a new truly unique and memorable Experience!Warm regards.

10/10 Excelente

Lyubov

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An incredible hotel - everything was just perfect and we really enjoyed our stay. Couldn't recommend it enough. The staff, service, food and room were all a delight!
Se hospedó 6 noches en julio de 2022
Respuesta de Beatrice Baldisser - CEO el 5 ago. 2022
Dear Mrs Makar, Thank you so much for sharing your "delightful" Experience! Your full satisfaction is our utlmost reward. We are so grateful to you for recommending Palazzo Sant'Anna to your friends and family. We look forward to Welcoming You for another "perfect" stay in your Italian "Casa". Warm regards.

10/10 Excelente

Alexey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful hotel.
Had a great time at his hotel. The host Matteo was very friendly and helpful. The owners were very kind and lovely. Great location, pretty rooms and delicious breakfast. Even saw Matt Dillon at our breakfast one morning. Highly recommend.
Se hospedó 2 noches en junio de 2022
Respuesta de Beatrice Baldisser - CEO el 28 jul. 2022
Dear Alexey, Thank you so much for your great feedback! We are so pleased to hear that you enjoyed a "great time" at Palazzo Sant'Anna! We are so grateful for pointing out the "great" location, the "pretty" rooms, the "delicious" breakfast, as well as the friendliness and helpulness of Matteo. We look forward to Welcoming You back for another "wonderful" Experience in the heart of Lecce. Warm regards. Beatrice

10/10 Excelente

Kerone, Durham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband and I had a wonderful 5-night stay at Palazzo Sant’Anna. The facilities were absolutely beautiful and the staff was incredible. Shout out to Matteo and Sabrina who made us feel at home. The location was also perfect for exploring old town Lecce. I did not want to leave and would definitely stay here again. If you’re thinking of visiting Lecce, do it! And don’t forget to book your stay at this lovely Palazzo. You won’t regret it.
Se hospedó 4 noches en junio de 2022
Respuesta de Beatrice Baldisser el 29 jun. 2022
Dear Mrs Kerone, We are so grateful for your gorgeous feedback! We are very pleased to hear that you have had a "wonderful" experience at Palazzo Sant'Anna. Thank you so much for praising the "beautiful facilities", the "incredible staff" as well as "the perfect location". We genuinely look after our guests and love to indulge them. We look forward to welcoming you back in your "Casa" in Lecce. Warm regards. Beatrice Baldisser CEO

10/10 Excelente

Tongel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Palazzo San'Anna Lecce Review
Absolutely beautiful property and it is clear that the proprietress, Beatrice, took great pride in how the property is turned out. It shows in the breakfast that was prepared and the little touches in the room. Would wholly recommend to anyone wanting a more personal and sophisticated stay in Lecce.
Se hospedó 2 noches en abril de 2022
Respuesta de Beatrice Baldisser el 23 may. 2022
Dear Mr and Mrs Tongel, It is so pleasant to read such positive feedbacks as yours. Thank you so much for your lovely words! We do our utmost to enchant our Guests and I am glad to hear that we have achieved our aim. We look forward to Welcoming You at Palazzo Sant'Anna. Warm regards. Beatrice Baldisser CEO

10/10 Excelente

Heidi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
OUTSTANDING service!
From our first interaction with the staff at Palazzo Sant'Anna Lecce we were beautifully cared for. Alfonso suggested a parking lot and then picked us up in a charming ape and drove us to the hotel for a nominal charge. He was always available to help us with printing a document, suggesting places to visit and managing anything we needed. We arrived before our room was ready and were directed to a lovely breakfast and then notified once the room was ready. Sara was stupendous in the dining room and the food and beauty of the hotel were OUTSTANDING! We will visit again.
First Floor Room
Se hospedó 1 noche en septiembre de 2021
Respuesta de Alfonso palzoo Sant'Anna Lecce el 4 oct. 2021
Dear Heidi, thank you for the lovely review, it was very nice to have you as our guests. We try our best to make our guests feel comfortable and we are happy to have succeeded with you. we hope to see you soon. Alfonso Palazzo Sant'Anna Lecce

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Très bon hôtel.
Hôtel plein de charme. Personnel aux petits soins (Sarah & Alfonso et les cuisinières) Très bon petit déjeuner.
Se hospedó 2 noches en agosto de 2021
Respuesta de Alfonso Palazzo Sant'Anna Lecce el 22 ago. 2021
Cher David, merci pour cette belle critique, nous sommes heureux de vous avoir eu comme clients, nous espérons vous revoir.

10/10 Excelente

Bastien

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Séjour magique à Lecce
Hôtel digne d’un 5* service parfait décoration magnifique et que dire du petit déjeuner fait maison chaque matin Nous reviendrons sans hésiter
Se hospedó 3 noches en agosto de 2021
Respuesta de Alfonso Palazzo Sant'Anna Lecce el 21 ago. 2021
Cher Bastien, Merci pour cette belle critique. Nous sommes très heureux que vous ayez apprécié notre travail et surtout notre petit-déjeuner. Nous espérons vous avoir à nouveau parmi nos hôtes. A bientôt

10/10 Excelente

Isabelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Absolutely perfect stay
After a very charming welcome, we had a very pleasant stay. Probably one of the most perfect hôtel we had. Wonderful breakfast, very nice decoration, staff perfectly kind and a lot a little attentions all along the stay.
Se hospedó 2 noches en julio de 2021
Respuesta de Alessandra el 1 ago. 2021
Dear Isabelle, we are very happy to hear that you enjoyed your stay so much! We did our best to make you feel at home, every attention is our pleasure. We hope we can have you as our guests again soon! All the best Alessandra Concierge

10/10 Excelente

Andrei

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A delightful surprise in the heart of historic Lecce. The top floor room is palatial in size and amenities, and the breakfast served was outstanding, not to mention the lovely and ornate private room in which it was served. Owner and staff beyond helpful and nice. Can’t recommend this place highly enough for your visit to Lecce!
Se hospedó 1 noche en julio de 2020
Respuesta de The Staff Palazzo Sant'Anna el 1 sept. 2020
Thank you Andrei. We will be honored to have you again here!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Palazzo Sant'Anna Lecce el 3 feb. 2020
Thank you very much for your vote!!!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2020
Respuesta de The Staff Palazzo Sant'Anna el 3 feb. 2020
Thank you very much for your vote!!