Estimado Josué,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE. Apreciamos sinceramente sus comentarios y lamentamos mucho que no haya quedado satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el estado sucio de la habitación y los cargos vistos. En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. Sus comentarios son importantes para Red Roof y los tomaremos en consideración para realizar cambios que mejoren la experiencia de nuestros clientes.Gracias nuevamente por publicar tu reseña. Espero que regrese a nuestro hotel o a cualquiera de nuestras otras ubicaciones de marca en el futuro.Sincerely,Red Roof Management

Thanks for sharing your feedback with us, Dilenny. The team at our HomeTowne Studios by Red Roof Atlanta - Lawrenceville was saddened to see that we failed to provide you with a satisfactory stay. You stated that the unclean property and the unpleasant smell hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Dear Victor,I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville. I was saddened to read that your stay fell short of your expectations due to roaches and unpleasant odors. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Hector, Thank you for taking a moment to complete our survey. The staff at the Home Towne Studios by Red Roof Atlanta - Lawrenceville and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thanks

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Gracias por tomarse el tiempo para contarnos sobre su experiencia en HomeTowne Studios by Red Roof Atlanta - Lawrenceville, Jesus. Lamento que su experiencia no haya cumplido con sus expectativas. Dijo que la mala calidad de la propiedad y la falta de agua caliente, junto con los otros problemas destacados, obstaculizaron su estadía. En un esfuerzo por rectificar estos de manera oportuna, he compartido sus comentarios con la propiedad.Gracias a sus comentarios, podemos trabajar para realizar los cambios necesarios. Será un placer brindarle mejores estadías en el futuro.Muy atentamente,XaoRediResponse Specialist

Sorry for the inconvenience

thanks

I hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

Thanks so much

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

thanks

​I hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our housekeeping department. Unfortunately we only provide weekly cleaning service.Despite this, we hope to be able to welcome you back on a return visit to give us another try.

Dear Ygerne,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable rates. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Patricia,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE. I am sorry that your experience did not meet your expectations. You indicated that you were unsatisfied with the waiting time upon arrival. This will be taken into consideration. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Dania, Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described with the staff. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Joe,I am pleased to have had you as our guest at our HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thanks

Dear Remonday,We at the HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE are disappointed to have earned your poor scoring of 2/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Marko,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It's truly disheartening to read that the less than ideal encounter you had with the staff and the noise disturbances hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Morris, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hi Brandy,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Sandra,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the room which includes the toilet, showers, sinks, tables and the air conditioner. Your satisfaction is important to us, and we'd like to make things right. I have notified the property of your comments so they can work with the management team to resolve your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Your feedback is crucial, and we're ensuring that such disruptions are minimized.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Hello Laurie, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Morris,Thank you for taking the time to tell us about your experience at the HomeTowne Studios Atlanta - Lawrenceville. I am happy to hear that the room met your expectations, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Jarrel,Thank you for your review following your stay at HomeTowne Studios by Red Roof Atlanta - Lawrenceville. You stated that the directions on Google maps was not very clear, which saddens us. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Ebonie, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - LAWRENCEVILLE and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Sorry for the inconvenience

Thank you for sharing your feedback following your stay at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville, Kima. It was displeasing to read that the listed insects hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In regard to your difficulty getting a refund, your feedback has been shared with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you for taking a moment to leave a review, Gilbert. The staff and I at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville were disappointed to see your 1/5 score following your stay. In order to get a better understanding of your receptionist comment, please consider adding additional comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Dear Rebecca,Thank you for your review following your stay at HomeTowne Studios by Red Roof Atlanta - Lawrenceville. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that the staff was very rude and the charges mentioned hindered your experience with us. Should you require to dispute these charges, please contact your booking source directly to be best assisted. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Roy. The staff at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville and I were disappointed to see your 1/5 score following your stay. You indicated that the pest you reported, your inability to get a refund and the other listed issues hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have shared your comments to the relevant team in an effort to address your concerns and should you require further assistance, please contact our Guest Relations department.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,Red Roof Management

Thank you for taking a moment to leave a review, Jhonny. The staff and I at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Hello Ronald, Thank you for taking a moment to share your feedback regarding your recent visit at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville. It is so rewarding to read that you enjoyed the cleanliness of the room, the friendliness of our staff and the Wi-Fi was great. It is Red Roof primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Dear Jonathan, I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville. I was saddened to read that your stay fell short of your expectations due to the pests you reported and the uncleanliness of the room. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,Red Roof Management

Dear Carnessa,We appreciate you taking your time to share your honest feedback here at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville. It’s disheartening to read that the the room did not meet your expectations. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. Your feedback is very important to us, so thank you for sharing.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thanks for your feedback.

Hello Lucille, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Vijaya, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Cindy,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Atlanta - Lawrenceville. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Jessa,Thank you for choosing our HomeTowne Studios Atlanta- Lawrenceville. We're disheartened to know that you were unable to occupy your reservation due to our front desk being closed. Please know that our front Desk Hours are: Monday-Sunday 7:00am - 11:00pm. We apologize for any inconvenience caused. We appreciate your comments and you making us aware of your concerns.Thank you again. We wish you the best in your future travels.Sincerely,Red Roof Management