The house and cleanliness were great. I had no problems with the house itself; however, the host I was not a fan of. I’m big on hospitality and Valerie is the reason I rated this stay so low. She made the stay feel like we were a complete inconvenience to her. She stresses all the ways you will be charged you if you step out of line which led me to worry if I’d get scammed and frivolously charged. Then when I noted all the damages I noticed upon arrival, she completely ignored my message and concerns. Her daily messages seemed completely disingenuous and copied from a template as these messages were kind (which was not Valerie’s demeanor when I spoke to her on the phone) and when I responded to these messages I would receive no reply. Valerie gave us an incorrect passcode to enter the residence in the arrival instructions and then proceeded to blame us for locking out the system. She then reset the passcode. I asked, for clarification, if the passcode ended in a check mark or not as Valerie contradicted herself several times. She talked down to me like I was dumb then proceeded to give me the wrong passcode, again, as the code did end in a check mark. Basically I loved the house but would not stay there again if I knew I had to deal with Valerie.