4/10 Mediocre
Sharon Y.
6 oct. 2023
Le gustó: Limpieza
No communication and disappointing pool
From the beginning, communication with the owner and property manager was terrible!!! I had to contact VRBO to finally get them to answer me. The pool does not have any outdoor furniture so my 75 year old mother was expected to get down and lay on the rough cement. When I asked the owner about any outdoor chairs, she suggested we go to the Wynn. That’s where she always goes to enjoy the pool. Who tells you to go and enjoy somewhere else? Our purpose was to hang out by the pool for two days. That’s what we paid for in having a pool at the house we rented. We had two days to spend by the pool, but only ended up spending 2 hours due to having to sit on the cement. The place was clean (except for a dusty floor) and very roomy. Owner /property manager told us someone was in there cleaning but the floor had not been swept. They sent a long check in procedure, but they are not correct, but it was still an easy check in. Shower curtain could use a wash or replacement in the master bath. Even after we checked out, still no response.
Sharon Y.
Se hospedó 4 noches en septiembre de 2023