2/10 Terrible
Rich K.
18 ago. 2025
No le gustó: Limpieza
GROSS! They DON'T Clean the Sheets?I was very dissatisfied with how this property handled things after my stay. After checking out, I was notified of an extra cleaning fee because the sheets had a small blood spot—less than the size of a quarter in total.I asked what was required beyond simply washing the sheets and mattress , since any reputable hotel/vacation rental should already wash all linens thoroughly with hot water and disinfectant between guests. The fact that this was treated as an “extra” charge made me question whether they clean sheets properly by default. They never clarified what additional steps, if any, were actually taken.This is extremely concerning, because both sheets and mattress covers should be washed after every single guest. If using hot water to sanitize bedding is considered “extra,” then either (1) they are charging everyone this hidden fee, or (2) they are not properly cleaning the sheets and mattress covers between stays. Neither option is acceptable.I would understand if there had been a major mess, significant damage, or an impact on the mattress, but this was not the case. Charging extra to clean the sheets and mattress pad is unreasonable.The hotel itself is nice, but I would never book through them again. My experience felt shady at best and very unprofessional, and it left me questioning the cleanliness standards of the property.
Rich K.
Se hospedó 3 noches en agosto de 2025