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Opiniones sobre Residence Inn By Marriott Las Vegas/Green Valley

3 out of 5
Residence Inn By Marriott Las Vegas/Green Valley
2190 Olympic Ave, Henderson, NV

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 198 de 407 opiniones" "
Evaluación: 8 - Bueno. 126 de 407 opiniones" "
Evaluación: 6 - Aceptable. 41 de 407 opiniones" "
Evaluación: 4 - Mediocre. 22 de 407 opiniones" "
Evaluación: 2 - Terrible. 20 de 407 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Habitación amplia y cómoda
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente precio y atencion, muy comodo, limpio. Muy recomendable
Se hospedó 1 noche en febrero de 2021
Respuesta de Wendy el 5 mar. 2021
Thank you so much for your thoughtful review. We hope to see you again.

10/10 Excelente

Rigoberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2020
Respuesta de Wendy el 31 may. 2020
Thank you Rigoberto. Stay safe and be well.

10/10 Excelente

Jose Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estancia en Henderson
Fue maravilloso. Desde que llegamos nos encantó la habitación. Disfrutamos mucho la estancia.
Se hospedó 2 noches en agosto de 2018
Respuesta de Anita Gorgezi el 13 ago. 2018
Estancia En Henderson thank you so much for your review.

10/10 Excelente

fannny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel con excelente servicio
fue un excelente servicio.

6/10 Aceptable

Arthur

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Area wasn’t great, rooms and need upgrades. Ice dispenser didn’t work, no fan in the shower. Bad smells in the room and hall. But the bed was comfortable so that was nice!
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Shruti

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David, Mesquite

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property. A bit noisy from the airport, but otherwise it was fine and located in a nice area away from the strip...
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Josh

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Theresa

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Honest review
Overall, the stay was pleasant. Our room was clean and fully stocked with essentials. Checking in was easy. We did encountered some unsatisfactory issues: -We were put on the third floor as that was “the only” room available in a building with an inoperable elevator. -A television was no working in one of our rooms. -Parking was limited. —The swimming pool was open, but the water was ice cold. —The breakfast was 4/10
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Zoey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The people at the front desk when we checked in at 2:15am were beyond friendly. It was so refreshing after flying from the east coast and dealing with the rental car people. The room was very clean and updated and the bed was comfortable. We were only there for a night but would stay for the amenities when we come back
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

DeShaya

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

DIANA, Genesee Depot

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Nadeem

Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Joanne

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
There were several maintenance issues in the building where we stayed. We could not use the pool because they were doing some repairs. Staff said I could go to the other hotel across the street if I wanted access to the pool. Breakfast was nice.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Maurice

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Christina

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you to Shaneice, the manager, for making our stay as a family wonderful. The roads are closed because of flooding so our family had to turn back to Vegas and stay for another night. She made our check in light-hearted and took care of our family with the best accommodations and customer service. Thank you!!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Shavon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was clean Breakfast was good Will come again
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Tracye

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
It is in the airport landing path, so prepare for daytime planes. Also construction remodeling going on now. Continental breakfast good, staff excellent and very accommodating. Jacuzzi out of order too.
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

Montgomery, Chandler

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Arrived at the hotel and they didn’t have enough beds for the umber of people we booked. Hotel was under construction and no indication at booking of this. Hammering and drilling the entire day. Couldn’t not rest or nap during the day. Hallways smelled of old fish and marijuana and pillows smelled like mildew. Had to share towels because front desk “out of them”. Paid premium rates for this. When we talked to front desk about it, they said they could put us on theirs floor and new room, but elevator doesn’t work in that building. This was a terrible experience.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

ashlee

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Good place to stay.
Decent hotel. Breakfast was good. Pool left a lot to be desired. Good location. Would go back.
Se hospedó 6 noches en junio de 2023

10/10 Excelente

Analu

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Erik

Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Debra

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
On flight path to airport. Room was not ready for check-in time. Front desk wrote down their address for us to give to cabbie but it was incorrect and would have taken us over a mile away. Room clean.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Chelsee

Se hospedó 3 noches en mayo de 2023

8/10 Bueno

beth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
watch out for the pet fee $150 - per stay, so for ONE NIGHT. but you'll have a good stay here.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Ute

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

samantha

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 9 noches en abril de 2023

4/10 Mediocre

James

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Staff was nice, pet friendly is restricted to certain rooms
Se hospedó 2 noches en abril de 2023

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, servicios
Overall, I was pleased with this stay.
Se hospedó 3 noches en abril de 2023
Respuesta de Mayra Val el 8 abr. 2023
Dear WilliamThank you so much for your review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Jennifer

Se hospedó 1 noche en marzo de 2023
Respuesta de Mayra Val el 8 abr. 2023
Dear Jennifer,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Angel

Se hospedó 1 noche en marzo de 2023
Respuesta de Mayra Val el 8 abr. 2023
Dear Angel,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 Bueno

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staf were very good. The continental breakfast was awful The in-room coffee was crap.
Se hospedó 2 noches en febrero de 2023
Respuesta de Mayra Val el 3 mar. 2023
Dear Charles,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Thomas, TUCSON

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The friendliness of the staff at check-in and after. The room for the price was a surprise and highly enjoyed it.
Se hospedó 1 noche en febrero de 2023
Respuesta de Mayra Val el 3 mar. 2023
Dear Thomas,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

6/10 Aceptable

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención
Water only gets warm, slightly warm. Very unpleasant to bathe or shower.
Se hospedó 2 noches en febrero de 2023
Respuesta de Mayra Valencia el 3 mar. 2023
Dear Jennifer,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with water temperature in your room. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
唯一缺點無電梯行李要自己拿上樓
Se hospedó 7 noches en enero de 2023
Respuesta de Mayra Valencia el 3 mar. 2023
尊敬的客人，得知您不喜歡我們的住宿，我深感遺憾。 我們努力讓每一位客人遇到一個積極而難忘的人。 很遺憾我們錯過了您最近一次入住我們的酒店。我知道您對電梯不滿意，此時我們將對電梯進行現代化改造。 我想讓您知道，我們正在使用這些反饋來改善我們未來的客人體驗。再次感謝您抽出寶貴時間向我們提供寶貴的反饋意見。謝謝你，酒店管理團隊

8/10 Bueno

Mi Kyeong

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2023
Respuesta de Mayra Val el 3 mar. 2023
Dear Mi Kyeong, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

2/10 Terrible

Karl

Viajó con su familia
No le gustó: Limpieza, personal y atención
I am a frequent business traveler, devoted Marriott rewards member for a decade and a half, and a Marriott VacationClub owner. I am clearly very invested in Marriott and its properties worldwide. This is hands down the worst property in which I ever stayed. Staff left me waiting at the airport for an hour and fifteen minutes waiting for the shuttle, constantly promising that it was only a few minutes away. Next, the property is marked as nonsmoking but the wing in which we stayed reeked of cigarette and marijuana smoke. Guests were seen leaving their room with lit cigarettes. When I brought this issue to the attention of front desk staff, they chalked it up to their California guests and said they couldn’t do anything u less they caught them in the act. Well, from the stench, they haven’t been catching anyone in the act for a very long time. This property needs to have its Marriott franchise endorsement pulled. Do yourself a favor and stay elsewhere.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Mayra Val el 3 mar. 2023
Dear Karl,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with several things throughout your stay. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

8/10 Bueno

Shafiqul

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay for the value and fit
2 bedroom suite was a great fit for our big family. Free breakfast but so so quality. Overall, a great stay for the value.
Se hospedó 1 noche en diciembre de 2022
Respuesta de mayra val el 3 mar. 2023
Dear Shafiqul,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

2/10 Terrible

Chan

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is dated the carpets were worn out and smelly, the hallways smelled of smoke. We had to ask for towels. Hotel is in disrepair, they need to invest in keeping up to the Marriott standards for the amount they charged for the room.
Respuesta de Mayra Val el 3 mar. 2023
Dear Chan,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with several things throughout your stay. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 Excelente

Deborah

10/10 Excelente

sangil

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
라스베가스 가족과 함께
룸과 모든면에서 훌륭했습니다... 친절하게 잘 헤주셔서 너무 감사합니다
Se hospedó 2 noches en diciembre de 2022
Respuesta de Mayra Val el 5 ene. 2023
친애하는 손님,당신의 친절한 말에 감사드립니다. 우리와 함께 있어 주셔서 감사합니다. 다음 번 라스베가스 지역 방문 시 고객님을 다시 모실 수 있기를 바랍니다.호텔경영팀

8/10 Bueno

Alejandro

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place to stay.
Respuesta de Mayra Val el 5 ene. 2023
Dear Alejandor,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good
Very nice facility. Convenient for airport parking/shuttle.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Mayra Val el 5 ene. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

4/10 Mediocre

Renee

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Did not feel safe there at all.
Se hospedó 2 noches en diciembre de 2022
Respuesta de mayra val el 5 ene. 2023
Dear Renee,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with your stay. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

6/10 Aceptable

valarie m

Hotel is just ok, nothing spectacular and nothing bad. It was decent and was located near lots of things.
Se hospedó 4 noches en noviembre de 2022
Respuesta de Mayra Val el 1 dic. 2022
Dear Valarie,Thank you so much for review! We are so happy to hear that overall you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

DIANE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked everything about this place even the complimentary breakfast was wonderful 😋
Se hospedó 1 noche en noviembre de 2022
Respuesta de Mayra Val el 1 dic. 2022
Dear Diane, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Arnab

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
A comfortable stay and a good value
Se hospedó 2 noches en octubre de 2022
Respuesta de Mayra Val el 17 nov. 2022
Dear Arnab,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team