Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 494 de 869 opiniones" "
10 - Excelente
494
Evaluación: 8 - Bueno. 240 de 869 opiniones" "
8 - Bueno
240
Evaluación: 6 - Aceptable. 72 de 869 opiniones" "
6 - Aceptable
72
Evaluación: 4 - Mediocre. 32 de 869 opiniones" "
4 - Mediocre
32
Evaluación: 2 - Terrible. 31 de 869 opiniones" "
2 - Terrible
31
9,0/10
Limpieza
9,0/10
Personal y atención
8,6/10
Servicios
8,6/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Mario Alberto
Viajó con su familia
2 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mario Alberto
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ashley W. el 6 dic. 2023
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.
2/10 Terrible
David
2 ene. 2023
David
Respuesta de Ashley W el 12 mar. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.
4/10 Mediocre
Ingrid
Viajó con su familia y niños pequeños
14 nov. 2021
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Nos hospedamos 4 adultos y 2 niños y solo nos dieron 1 cama, hicimos el reclamo y nos dieron una unipersonal en pésimo estado, muy mal servicio en este aspecto.
Ingrid
Se hospedó 2 noches en noviembre de 2021
8/10 Bueno
Cliente verificado
Viajó con su familia y niños pequeños
13 ene. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lugar recomendado para familias , tranquilo , limpio y el personal muy amable
Cliente verificado
Se hospedó 2 noches en enero de 2021
Respuesta de Tiffany - Manager el 19 ene. 2021
Thank you for your feedback.
6/10 Aceptable
Faustino
Viajó en grupo
3 nov. 2020
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
El olor de los pasillos no agradable
Faustino
Se hospedó 3 noches en octubre de 2020
Respuesta de Tiffany - Manager el 3 nov. 2020
Thank you for your feedback!
10/10 Excelente
Deysi
Viajó con su familia
26 ene. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien excelente
Deysi
Se hospedó 1 noche en enero de 2020
Respuesta de Guest service manager el 14 feb. 2020
Muy Muy bien :)
We hope to see you again!
10/10 Excelente
Omar
17 sept. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Omar
Se hospedó 1 noche en septiembre de 2019
Respuesta de Guest Service Manager el 11 oct. 2019
Thank you for your positive review! We look forward to seeing you again.
10/10 Excelente
Maria
12 ago. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel, excelente atención
Maria
Se hospedó 1 noche en agosto de 2019
Respuesta de AJ el 11 sept. 2019
Thank you so much for the positive feedback!
8/10 Bueno
Cliente verificado
Viajó con su familia y niños pequeños
10 jul. 2019
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
No me gusto cuando fuimos mi familia y yo al desayuna la persona que ponía la comida andaba con una actitud de enojo Tienes que tener una sonrisa y preguntar si se les ofrese algo pero no fue muy descortes
Cliente verificado
Se hospedó 2 noches en julio de 2019
8/10 Bueno
RICARDO, Denver
Viajó con su familia y niños pequeños
3 ene. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena ubicación buen desayuno muy limpio tiene muchas tiendas al rededor lo único que no me tenían las habitaciones listas cuando llegue pero después de eso todo estuvo bien y la recepcionista no se el nombre pero es la única guerita de la recepción muy amable
RICARDO
Se hospedó 2 noches en diciembre de 2018
6/10 Aceptable
Gladys
31 dic. 2018
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Regular.
A pesar que había reservado con más de 1 mes de anticipación, no me dieron la habitación que ordene. El wifi pésimo. El edificio es nuevo y muy bonito.
Gladys
Se hospedó 3 noches en diciembre de 2018
10/10 Excelente
Irene Luna, Venezuela
28 feb. 2014
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gracias por su amable y cordial atención.
La atención en la recepción es muy buena, son cordiales, amables, atentos y en todo momento están dispuestos ayudar al huésped. La ubicación es tranquila, el desayuno excelente, parking amplio. sin duda volvería a hospedarme en este hotel.
Irene Luna
8/10 Bueno
JUAN, LOS ANGELES
Viajó con su pareja
29 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location !
JUAN
Se hospedó 2 noches en abril de 2024
Respuesta de Ashley W. el 29 abr. 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed our prime location. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We hope to welcome you back again soon!
10/10 Excelente
Kim
Viajó con su familia, Viajó con mascotas
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the location and staff was so nice and helpful
Kim
Se hospedó 1 noche en abril de 2024
Respuesta de Ashley W. el 28 abr. 2024
We're thrilled to hear you loved our location! Our team works hard to ensure guests have a wonderful experience, so it's fantastic to know they were able to assist you so well. We hope to welcome you back soon for another great stay!
4/10 Mediocre
Stylianos
22 ene. 2024
No le gustó: Personal y atención
Stylianos
Se hospedó 2 noches en enero de 2024
10/10 Excelente
Richard
Viajó por negocios
5 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Hotel!
A very quiet and comfortable hotel. Very clean and has a great breakfast
Richard
Se hospedó 1 noche en enero de 2024
Respuesta de Ashley W. el 13 ene. 2024
I'm glad to hear that you had a positive experience at the hotel! A quiet and comfortable environment, along with cleanliness and a great breakfast, are important aspects of a pleasant stay. If you have any specific questions or if there's anything else you'd like to know or discuss about the hotel, feel free to let me know!
8/10 Bueno
Choling
Viajó con su familia
1 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Choling
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ashley W. el 6 ene. 2024
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.
10/10 Excelente
Lawrence
28 dic. 2023
Lawrence
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley W. el 6 ene. 2024
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.
2/10 Terrible
Bo
20 dic. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not as good as usual
The room was in poor repair. Shower did not work right, bathroom door did not latch, peeling wallpaper, chipped/flaking drywall, and the paint work looked like it was done by a toddler.
Bo
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley W. el 21 dic. 2023
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay, and we appreciate your honesty in highlighting these concerns.It's disheartening to learn about the maintenance issues you faced, including the shower, bathroom door, peeling wallpaper, and paintwork. Please rest assured that we take your feedback seriously, and we are actively working to address and rectify these issues to ensure a more comfortable experience for our guests.Your comments will be shared with our maintenance team, and we will take immediate steps to remedy the issues you mentioned. We understand the importance of providing a well-maintained and comfortable environment for our guests, and we are committed to making the necessary improvements.We would love the opportunity to make it up to you. If you consider staying with us again, please reach out to our front desk, and we will do our utmost to ensure your next visit exceeds your expectations.Thank you again for bringing these matters to our attention, and we appreciate your understanding.
2/10 Terrible
Cliente verificado
Viajó con su familia
4 dic. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible value for the dollar.
300$ a night for dirty sheets, plugged sink, tub spout coming off the wall, outlets didn’t work, broken soap dispenser and soap so old the were crusted over. I’ve been to better 60$ a night hotels.
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ashley W. el 6 dic. 2023
Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced during your visit. Your satisfaction is our top priority, and we are truly sorry that we fell short of your expectations.We take your concerns seriously, and our team is committed to addressing each issue to ensure a more pleasant experience for future guests. Rest assured, we are actively working on resolving the issues you mentioned, including addressing the cleanliness of the sheets, plumbing problems, electrical outlets, and the condition of the amenities.We understand how important a comfortable and clean environment is for our guests, and we are genuinely sorry for any frustration or disappointment this may have caused. Your feedback is invaluable, and it will be shared with our staff to make necessary improvements.If there's anything specific you would like to discuss further or if there's a way we can make amends, please feel free to contact our customer service team directly. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Thank you for bringing these matters to our attention, and we hope to welcome you back for a much-improved experience.
2/10 Terrible
Troy
16 nov. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very disappointed
We scheduled a room with 2 queen beds and upon arrival all they had was a king bed with a pull out bed. The couch bed had a terrible mattress and the frame was broken it was half moon shaped and unusable. The hotel said that they couldn't do anything about it because we booked it through a third party and the mix up was the fault of hotels.com. the price of the room was outrageous but we needed a place to stay. Not at all happy with the hotel or hotels.com. I don't usually rate or comment on stuff but this was ridiculous.
Troy
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley W el 17 nov. 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced during your recent stay. It is disheartening to hear about the mix-up with your room reservation and the subsequent issues with the bed.We understand how crucial a comfortable and correctly booked room is to your overall experience. We regret any inconvenience caused by the mix-up with the bed type and the condition of the pull-out bed. Rest assured, we take your concerns seriously, and we will investigate this matter thoroughly to prevent such issues from recurring in the future.Regarding your concerns about booking through a third party, we understand the frustration this may have caused. While we do work closely with our booking partners, we will use your feedback to revisit our procedures and ensure that such situations are handled more effectively in the future.We genuinely appreciate your patience and understanding during this unfortunate situation. Please know that your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for our guests.If there is anything more you would like to share or discuss, please feel free to contact us directly. We hope to have the opportunity to regain your trust in the future.
10/10 Excelente
David
10 nov. 2023
David
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ashley W. el 6 dic. 2023
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.
6/10 Aceptable
Lena
Viajó con su familia
5 nov. 2023
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Moldy bathroom
Lena
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley W. el 8 nov. 2023
I'm truly sorry to hear about the issue you encountered with a moldy bathroom during your stay. This is not the experience we aim to provide for our guests, and I want to sincerely apologize for the inconvenience you faced.Mold can be a serious issue, both for the comfort of our guests and their health. We take this feedback seriously and will address this matter urgently with our housekeeping and maintenance teams to ensure that the problem is rectified promptly.Your satisfaction is of the utmost importance to us, and we would like the opportunity to make it right. If you could provide more details about your stay or reach out to our customer service, we will do everything we can to address this issue and ensure it doesn't happen again in the future.Thank you for bringing this to our attention, and once again, I apologize for any inconvenience you experienced.
6/10 Aceptable
Lawrence
4 nov. 2023
Lawrence
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ashley W. el 8 nov. 2023
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.
10/10 Excelente
Joanne
Viajó con su pareja
31 oct. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Every one that worked there was excellent very friendly and helpful
Joanne
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley W. el 8 nov. 2023
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.
4/10 Mediocre
Victoria
23 oct. 2023
Le gustó: Comodidad de la habitación
Roaches
Victoria
Se hospedó 2 noches en octubre de 2023
Respuesta de Ashley W. el 25 oct. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.
10/10 Excelente
Steven
Viajó por negocios
20 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good Stay
It's difficult to give an accurate review from a single night stay. I rated it less than excellent in a couple of areas simply for the shower head that was so coated and stained from hard water deposits as to not only look bad, it wouldn't adjust to any other setting. The only shower stream available was the massage stream which was just tolerable as it had too much pressure, and not all of the holes were working since a couple were blocked by deposits. This resulted in water spraying all over and actually leaking through the curtain onto the floor. I used no other amenities in the room, so cannot comment on them.
Steven
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley W. el 21 oct. 2023
Thank you for taking the time to share your feedback about your recent stay. We appreciate your candid review, and we apologize for the inconvenience you experienced with the shower in your room.We're genuinely sorry for the condition of the showerhead and the hard water deposits, which impacted your shower experience. This falls short of our usual standards, and we'll address this issue immediately to ensure it doesn't happen again. Your feedback is instrumental in helping us make necessary improvements.We understand that your stay was brief, and you may not have had the chance to explore other amenities, but we're committed to making sure all aspects of our guests' experience meet or exceed their expectations. If you decide to stay with us again in the future, we'd love the opportunity to provide you with a much more pleasant and comfortable experience. Please feel free to reach out to us directly if you have any other comments or suggestions to share. Thank you for your valuable input.
8/10 Bueno
Shannon
9 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Shannon
Se hospedó 3 noches en octubre de 2023
Respuesta de Ashley W. el 11 oct. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
2/10 Terrible
David
8 oct. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
HORRIBLE
This was the worst night! LOUD LOUD LOUD doors slamming all night, dirty smelly room. I will be requesting a refund for this awful experience on my honeymoon no less. Way to drop the ball Holiday Inn. I will stay someplace else from now on.
David
Se hospedó 1 noche en octubre de 2023
Respuesta de Ashley W. el 9 oct. 2023
We sincerely apologize for the disappointment you experienced during your stay with us on such a special occasion as your honeymoon. Your comfort and enjoyment are of utmost importance to us, and it is clear that we fell short of meeting your expectations.We are genuinely sorry for the disturbances caused by loud doors slamming, which is certainly not the experience we intend to provide. Our team is committed to ensuring a peaceful and pleasant environment for all our guests, and we are taking steps to address this issue to prevent future occurrences.Additionally, we are concerned to hear about the cleanliness and odor concerns in your room. Please know that this does not reflect our usual standards, and we will be investigating the matter thoroughly to ensure it does not happen again.We understand that this experience was far from ideal, especially on such an important occasion. We would like to make amends and show you the high level of service that we are known for. Please reach out to our customer service team or the front desk to discuss your refund request, and we will do our best to resolve this matter promptly.We hope you can reconsider and give us another chance to provide you with a much-improved experience in the future. Your feedback is essential, and we are committed to learning from it to enhance our guest experiences.
10/10 Excelente
Dawn
7 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was super .
Dawn
Se hospedó 2 noches en octubre de 2023
Respuesta de Ashley W. el 9 oct. 2023
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience with our staff during your stay.Our team takes great pride in delivering exceptional service and ensuring our guests have a comfortable and enjoyable stay. Your kind words will be shared with the entire staff, and it will surely motivate them to continue providing excellent service.We appreciate your support and hope to have the pleasure of welcoming you back to our hotel in the near future. If you have any suggestions or specific comments on how we can make your next stay even better, please don't hesitate to share them with us.
10/10 Excelente
Michaela
Viajó con su familia
18 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ein schönes Hotel in der Nähe von Las Vegas
Michaela
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ashley W. el 18 sept. 2023
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen! Wir freuen uns, dass Sie einen schönen und ruhigen Aufenthalt in unserem Haus hatten. Die Bereitstellung einer friedlichen Umgebung für unsere Gäste ist eine unserer obersten Prioritäten, und es ist schön zu wissen, dass es uns gelungen ist, Ihnen dieses Erlebnis zu bieten. Wenn Sie spezielle Kommentare oder Vorschläge haben, wie wir Ihre zukünftigen Besuche weiter verbessern können, wenden Sie sich bitte an uns. Zögern Sie nicht, uns Bescheid zu geben. Wir sind stets bestrebt, unsere Dienstleistungen zu verbessern und an die Bedürfnisse unserer geschätzten Gäste anzupassen. Wir freuen uns, Sie in Zukunft wieder für einen angenehmen Aufenthalt begrüßen zu dürfen. Vielen Dank, dass Sie sich für uns entschieden haben, und wünschen Ihnen eine gute Reise!
10/10 Excelente
Kathryn
Viajó en grupo
12 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice quiet stay
Kathryn
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ashley W. el 12 sept. 2023
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a nice and quiet stay at our establishment. Providing a peaceful environment for our guests is one of our top priorities, and it's great to know that we succeeded in delivering that experience to you.If you have any specific comments or suggestions on how we can further enhance your future visits, please don't hesitate to let us know. We are always eager to improve and tailor our services to meet the needs of our valued guests.We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing us, and safe travels!
10/10 Excelente
matthew
Viajó por negocios
7 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
matthew
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley el 7 sept. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excelente
Marc
Viajó con su familia y niños pequeños
4 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel and wonderful breakfast. The staff is helpful and the room was clean and comfortable
Marc
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ashley el 7 sept. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excelente
Deborah
29 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Front Desk Service
The young man at the front desk was by himself, he handled his job professionally and was very kind. Kuddos to him for being pulled in several directions and not letting it affect how he treated his customers.
Deborah
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley W. el 31 ago. 2023
We greatly appreciate you sharing your positive experience with us! It's wonderful to hear that our Mar'kiez at the front desk left such a positive impression on you with his exceptional customer service skills. We're proud of our team members who go above and beyond to ensure our guests feel welcomed and well taken care of.Your kind words are a testament to our commitment to providing top-notch service, even during busy times. We'll be sure to pass along your compliments to our staff member – they'll be thrilled to know their efforts made your stay more enjoyable.Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future. If there's anything else you'd like to share or any way we can make your next stay even better, please don't hesitate to let us know.
8/10 Bueno
Davida
24 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Accessible to restaurants.
Davida
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley W. el 24 ago. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excelente
Rhodora
Viajó con su familia
21 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rhodora
Se hospedó 3 noches en agosto de 2023
Respuesta de Ashley W. el 24 ago. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excelente
gerardo
13 ago. 2023
gerardo
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley el 7 sept. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
8/10 Bueno
Mohammad
12 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Mohammad
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley W. el 14 ago. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
8/10 Bueno
Patrick
Viajó con su familia
7 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Patrick
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley W. el 14 ago. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
6/10 Aceptable
Marianne
Viajó con su familia
30 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Noisy. Someone kept slamming their door half the night
Marianne
Se hospedó 1 noche en julio de 2023
Respuesta de Ashley W. el 30 jul. 2023
Thank you for taking the time to share your feedback with us. We truly value the opinions of our guests and are grateful for your valuable input.First and foremost, please accept our sincerest apologies for the inconvenience caused during your stay. We understand the importance of a peaceful and comfortable environment for our guests, and we regret that your experience was marred by the noise disturbance from a fellow guest.
4/10 Mediocre
Ellen
26 jul. 2023
No le gustó: Limpieza
Ellen
Se hospedó 1 noche en julio de 2023
Respuesta de Ashley W. el 29 jul. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.
6/10 Aceptable
Linh
Viajó con su familia
22 jul. 2023
Le gustó: Personal y atención
Average value for $157/night.
Linh
Se hospedó 1 noche en julio de 2023
Respuesta de Ashley W. el 22 jul. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.
10/10 Excelente
DANH
22 jul. 2023
DANH
Se hospedó 1 noche en julio de 2023
Respuesta de Ashley W. el 14 ago. 2023
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
8/10 Bueno
Art
Viajó con su familia
15 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sinks didn’t drain. Drain spout in shower didn’t work very well. Breakfast juice machine was down.
Art
Se hospedó 6 noches en julio de 2023
Respuesta de Ashley W. el 15 jul. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.
10/10 Excelente
Christopher
Viajó con su pareja
7 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Christopher
Se hospedó 1 noche en julio de 2023
Respuesta de Ashley W. el 14 jul. 2023
Thank you for your kind review.We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations!If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excelente
Susan
26 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Susan
Se hospedó 1 noche en junio de 2023
Respuesta de Ashley W. el 26 jun. 2023
Thank you for your kind review.We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations!If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excelente
Treavor
Viajó con su familia
18 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Treavor
Se hospedó 2 noches en junio de 2023
Respuesta de Ashley W. el 18 jun. 2023
Thank you for your kind review.We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations!If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excelente
Cody
Viajó con su familia
6 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cody
Se hospedó 3 noches en junio de 2023
Respuesta de Ashley W. el 6 jun. 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excelente
Jimmy
Viajó con su familia
5 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was great. Only problem was the exit door slamming and opening constantly.
Jimmy
Se hospedó 1 noche en junio de 2023
Respuesta de Ashley W. el 5 jun. 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!