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Opiniones sobre Golden Gate Hotel and Casino

2.5 out of 5
Golden Gate Hotel and Casino
1 Fremont St, Las Vegas, NV

Opiniones

6,8
Evaluación: 10 - Excelente. 322 de 1006 opiniones" "
Evaluación: 8 - Bueno. 221 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 152 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 119 de 1006 opiniones" "
Evaluación: 2 - Terrible. 192 de 1006 opiniones" "

7,4/10

Limpieza

7,8/10

Personal y atención

6,2/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Sergio

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gustó el precio pero no el cuarto que me dieron no tienen restaurante ni lavandería ni transporte para el aeropuerto los cuartos son demasiado chicos
Se hospedó 6 noches en enero de 2024
Respuesta de Golden Gate Hotel & Casino el 24 ene. 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

2/10 Terrible

Rafael

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
To much noise, and they are not willing to move you to a different room where there's no to much noise.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Golden Gate Hotel & Casino el 31 dic. 2023
Thank you for your review. We are sorry to hear about the issue you experienced with our location. We are in the heart of the Fremont St. Experience where live entertainment performs nightly; we apologize for any inconvenience that this may cause. We appreciate your feedback and hope to have another chance to host you on your next visit to Las Vegas.

2/10 Terrible

Anier

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
They enter your room without knocking and violate your privacy, very bad service.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Golden Gate Hotel & Casino el 20 dic. 2023
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

10/10 Excelente

Grisellys

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personal amable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Golden Gate Hotel & Casino el 27 nov. 2023
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

6/10 Aceptable

Carmen

Se hospedó 2 noches en octubre de 2023
Respuesta de Golden Gate Hotel & Casino el 19 nov. 2023
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excelente

Yanelda

Se hospedó 3 noches en julio de 2023
Respuesta de Golden Gate Hotel el 27 jul. 2023
We appreciate your feedback and hope to host you again in the future. Thank you.

10/10 Excelente

Angel Davila

Le gustó: Personal y atención
Se hospedó 3 noches en junio de 2023
Respuesta de Golden Gate Hotel & Casino el 1 jul. 2023
Thank you for sharing your positive review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excelente

Rosa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2022
Respuesta de Hotel Management el 22 ene. 2023
Dear Rosa, thank you for giving us an excellent rating. We are thrilled to have met your expectations.

8/10 Bueno

Frangely

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Jesus Armando

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2022

2/10 Terrible

Jorge

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nada
Se hospedó 2 noches en marzo de 2022
Respuesta de Golden Gate el 5 abr. 2022
Thank you for your valued review. We are disheartened to hear we fell short to meet expectations. We appreciate your feedback and hope you will give us another chance in the future.

8/10 Bueno

Debora

Se hospedó 4 noches en febrero de 2022

10/10 Excelente

Yaime, Las Vegas

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El check Inn fue rapidísimo
Se hospedó 1 noche en febrero de 2022
Respuesta de Golden Gate el 8 feb. 2022
Muchas gracias por tomarse el tiempo de comentar su estadia. Esperamo que vuelva pronto.

8/10 Bueno

Esteban

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021
Respuesta de Golden Gate el 12 ene. 2022
Thank you for the time you have taken to review your recent stay. We look forward to welcoming you back in the future.

2/10 Terrible

LUIS

Viajó en grupo
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
front desk person was rude at the moment of check in , He claimed the whole hotel was booked and he gave us a room facing fremont strret next to the stage, and we could not sleep until the show end at 2: 15 am..
Se hospedó 1 noche en diciembre de 2021
Respuesta de Golden Gate el 12 ene. 2022
Thank you for taking the time to review your stay. We apologize about your experience not being up to your standards. Our location is known for its practical access to Fremont Street Experience; however, it can get very loud, so we understand your frustration. It is especially hard for our agents to accommodate specific needs on high occupancy nights. To guarantee a room away from Fremont Street Experience, we recommend booking a suite. Thank you again for your feedback and we sincerely hope you hive us another chance in the future.

2/10 Terrible

Gloria Azucdna leon

Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

IVETTE

Se hospedó 2 noches en septiembre de 2021

6/10 Aceptable

Gisela Idali

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2021
Respuesta de Golden Gate Hotel Management el 23 abr. 2021
Hello Gisela, Thank you for taking the time to leave us a rating. We always love to hear how we can improve so that your next stay is 10 out of 10. We hope to hear from you soon.

10/10 Excelente

Martha liliana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2021
Respuesta de Golden Gate Hotel Management el 9 mar. 2021
Hello Martha, Thank you for giving our hotel a great rating. We are glad you enjoyed your stay and hope we see you again very soon.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en marzo de 2021
Respuesta de Golden Gate Hotel Management el 16 mar. 2021
Dear Guest, Thank you for taking the time to leave us a great rating. We always love to hear about ya great stay and what we can do next time to improve. See you soon.

10/10 Excelente

Miguel

Se hospedó 1 noche en diciembre de 2020
Respuesta de Golden Gate Hotel Management el 20 dic. 2020
Dear Miguel, Thank you for the great rating. We can't wait to host you next time you visit. See you soon!

8/10 Bueno

Israel

Buena ubicación, fea habotacion
Se hospedó 2 noches en noviembre de 2020
Respuesta de Golden Gate Hotel Management el 3 dic. 2020
Dear Guest, Thank you for giving our property a great rating. We glad you enjoyed yourself and hope that you visit again soon.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en octubre de 2020
Respuesta de Golden Gate Hotel Management el 24 oct. 2020
Dear Guest, Thank you for taking the time to give us a review after your stay with us. Our hotel strives for excellence and want to know what we can do to make your next stay incredible. We hope to see you soon.

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en septiembre de 2020
Respuesta de Golden Gate Hotel Management el 29 sept. 2020
Dear Guest, Thank you for taking the time to give us a rating. Customer service is our top priority and we will do whatever it takes to get you back for another stay. We hope to hear from you soon.

2/10 Terrible

Darey

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
el hotel ya estaba lleno, me mandaron otro hotel..
Hice reservación pagada el día 28 de agosto para hacer check in el día 5 de sept... y esta sold, me enviaron a otro hotel, donde está remodelando los cuartos, si gustan hablarme al 602 68 67 66 5... Gracias...
Se hospedó 1 noche en septiembre de 2020
Respuesta de Golden Gate Hotel Management el 10 sept. 2020
Buenas tardes, Nos disculpamos de antemano por las molestias que experimentó al cambiar de propiedad. Lo colocamos en una habitación mejorada que era más grande que la habitación estándar que compró y nos ocupamos de la tarifa del resort. Espero que tenga la oportunidad de quedarse con nosotros en el futuro.

6/10 Aceptable

Shu quan

Viajó en grupo
No le gustó: Estado de la propiedad e instalaciones
一般
Se hospedó 2 noches en abril de 2024

10/10 Excelente

ANDREW

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
other than the loud noise on Fremont St throughout the night, It was a decent stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Golden Gate Hotel el 3 may. 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

6/10 Aceptable

Sofia

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios
They gave us a room facing the performance stage and sleep was impossible till about 2am or even 5am. I wish we had been warned because we would have picked another hotel. The one perk was acces to two pool amenities. So access to the D hotel pool was great. Also hotel should add better area to hold your items in the shower. Only option was to place them on the shower floor. Somewhere to get hot water for tea would have been great. I had to go to Starbucks with insane lines or the D hotel to get this.
Se hospedó 2 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 30 abr. 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

8/10 Bueno

Omar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly service and upkeep of facility was great
Se hospedó 2 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 26 abr. 2024
Thank you for staying with us, we really appreciate your feedback.

8/10 Bueno

Todd

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
A little loud
Se hospedó 4 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 26 abr. 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

10/10 Excelente

Henry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 27 abr. 2024
Thank you for staying with us, we really appreciate your feedback.

8/10 Bueno

sathiane

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 27 abr. 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

10/10 Excelente

Katherine

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was great. The only thing I won't do again is have a room on Fremont street. The music is way to loud until 2 am.
Se hospedó 4 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 23 abr. 2024
Thank you for staying with us, we really appreciate your feedback.

8/10 Bueno

Robert, Crivitz

Viajó con su pareja, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Check in was a breeze, front desk very personable. After our first night, we woke up with the AC wasn’t working. A repairman was there in 5 minutes. We left the room and when we returned, the AC worked great. Also, held our bags for several hours after checking out and before our flight.
Se hospedó 3 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 22 abr. 2024
Thank you for staying with us, we really appreciate your feedback.

4/10 Mediocre

John

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
First room was beside Freemont and very noisy ,small and old. Was able to relocate to second floor where it was newer. Music from casino below was loud and finally turned off around 3 am . Place smelled old. We checked out 3 days early
Se hospedó 4 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 20 abr. 2024
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.

10/10 Excelente

Karina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The space! The suite was huge!
Se hospedó 2 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 19 abr. 2024
Thank you for staying with us, we really appreciate your feedback.

8/10 Bueno

PATRICK, FREEPORT

Le gustó: Limpieza, personal y atención
showers are GREAT, but room lighting was confusing, the curtains would not stay shut, I had use the HANGER TRICK to keep them closed. The bedding is super comfortable, but the area is also good for FREEMONT St. walking.
Se hospedó 2 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 16 abr. 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

6/10 Aceptable

Cynthia

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was close to good food but it was too loud speaker right out side room window could not sleep vibrations from speakers rock, the bed and floors will not stay there again because of it went on until four in the morning
Se hospedó 4 noches en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 16 abr. 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

4/10 Mediocre

Tim

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Bathroom was not clean at all. Looked like blood in shower.
Respuesta de Golden Gate Hotel & Casino el 16 abr. 2024
Thank you for your feedback, we are using your feedback to improve our services.

8/10 Bueno

Edward

Viajó con su familia
Quaint hotel. Good stay if you are up late, 2a.m. late. Our room was on Fremont Street and overlooked one of the concert stages. There was a concert. Music was good, just loud. Bathroom was very small. Clean though. Bed was comfy. Only negative was theYV did not have a signal so you could not watch or use it .
Se hospedó 1 noche en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 14 abr. 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

10/10 Excelente

LaMar

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Upon entering the staff is warming green pleasant to stay every time I've stayed I have had a awesome time enjoyed and that's pretty much the place I stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Golden Gate Hotel and Casino el 14 abr. 2024
Thank you for staying with us, we really appreciate your feedback.

2/10 Terrible

April

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
U
Se hospedó 1 noche en marzo de 2024
Respuesta de Golden Gate Hotel and Casino el 14 abr. 2024
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.

10/10 Excelente

Aaron

Se hospedó 1 noche en abril de 2024
Respuesta de Golden Gate Hotel el 3 may. 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excelente

Jackie

Se hospedó 4 noches en marzo de 2024
Respuesta de Golden Gate Hotel and Casino el 22 abr. 2024
Thank you for staying with us, we really appreciate your feedback.

10/10 Excelente

Valerie, Prescott

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the history and location of the property. The team members are alway friendly and helpful.
Se hospedó 3 noches en marzo de 2024
Respuesta de Golden Gate Hotel and Casino el 2 abr. 2024
Thank you for staying with us, we really appreciate your feedback.

2/10 Terrible

Haylee

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It smelled like pee everywhere. The rooms were disgusting and creepy. No AC. We "upgraded" for a less disgusting room. The same exact size but without a less prison vibe shower.
Se hospedó 1 noche en marzo de 2024
Respuesta de Golden Gate Hotel and Casino el 25 mar. 2024
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.

8/10 Bueno

Thomas

Le gustó: Personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Golden Gate Hotel & Casino el 11 mar. 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

6/10 Aceptable

Jazmine

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Golden Gate Hotel & Casino el 10 mar. 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

6/10 Aceptable

Nichole

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
We knew going in that the hotel was a little noisy and that was proven to be true. Where our room was located, it was easy to drown out. I didn't so much have an issue with the music from Fremont street but the music from the casino below us was loud. The staff at this hotel was great and very helpful! Our room was very small and our bed wasn't great. If you are a hot sleeper and enjoy a fan or a cool room, I wouldn't recommend this hotel. They have the a/c option but they said in the "cooler" months it only blows hot air. We were sweating at night and slept on top of the covers. We booked this room because you can't beat the price but I am not sure I would stay here again. The up side to this hotel is the free parking and great staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Golden Gate Hotel & Casino el 6 mar. 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

10/10 Excelente

leo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay. It was in the thick of things. If you want quiet, then dont stay here! We welcomed the loud music that starts at about noon and ends about 3am. We come for the Vegas effect. Not for the sleep. Room was clean, floor tables cheap and parking was free. Loved it!
Se hospedó 3 noches en marzo de 2024
Respuesta de Golden Gate Hotel & Casino el 5 mar. 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.