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Opiniones sobre Best Western Plus Las Vegas West

2.5 out of 5
Best Western Plus Las Vegas West
8669 W Sahara Ave, Las Vegas, NV

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 471 de 1000 opiniones" "
Evaluación: 8 - Bueno. 333 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 86 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 52 de 1000 opiniones" "
Evaluación: 2 - Terrible. 58 de 1000 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yaneli

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really recommend this hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 9 mar. 2024
Thank you for your excellent rating and for recommending the Best Western Plus Las Vegas West, Yaneli. We hope you will be returning to stay at our property again soon.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
you should at least collect dirty towels
Se hospedó 2 noches en septiembre de 2023
Respuesta de Cyndy-Guest Experience Representative el 12 sept. 2023
Thank you for your review, Faride. We are glad to provide fresh linen and towels for our guests at the front desk. If you wish to schedule a housekeeping visit, you can do so with the friendly staff the day before service is needed or at check-in. We are happy to let our guests choose when or if they want someone to enter their room. Please allow us to welcome you for another visit.

8/10 Bueno

Mari

Se hospedó 1 noche en julio de 2023
Respuesta de Cyndy-Guest Experience Representative el 7 ago. 2023
Thank you for your rating, Mari. We look forward to hosting an even better visit when you return to Las Vegas.

10/10 Excelente

Marquelis

Viajó con su familia y niños pequeños
Muy buen lugar, el personal amable, limpio y el desayuno variado excelente
Se hospedó 2 noches en marzo de 2023
Respuesta de Cyndy-Guest Experience Representative el 18 mar. 2023
Thank you for a fantastic review, Marquelis! We are delighted you enjoyed your Best Western Plus Las Vegas West hotel stay. Our friendly staff is glad to know you liked the variety of the breakfast in the morning, and we hope you will return to visit us again.

10/10 Excelente

Cristian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Execelente relación precio calidad
Se hospedó 1 noche en abril de 2022
Respuesta de Management el 6 may. 2022
Thank you for taking the time to share your review.

10/10 Excelente

Rubén

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio, muy buen servicio y el desayuno muy bueno!!
Se hospedó 1 noche en diciembre de 2021
Respuesta de Management el 5 ene. 2022
Thanks so much for providing a review of your stay. We appreciate your feedback.

10/10 Excelente

Elizabeth

Se hospedó 2 noches en septiembre de 2021
Respuesta de Cyndy-Guest Experience Representative el 17 sept. 2021
Thank you, Elizabeth, for the super-fantastic review! We are thrilled you enjoyed your stay with us in West Las Vegas. It would be our pleasure to serve you again in the future.

10/10 Excelente

Juan M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021
Respuesta de Cyndy-Guest Experience Representative el 1 ago. 2021
Thank you, Juan, for taking the time to give us a 10-star rating! We are so glad we could make your visit to Las Vegas wonderful and we hope you will stay with us again.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en junio de 2021
Respuesta de Cyndy-Best Western Las Vegas West el 16 jun. 2021
Thank you for taking the time to rate our hotel. I'm sorry you didn't seem to have an enjoyable visit. Please return so we can make your next experience an awesome one.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La alberca techada y lavandería dentro del establecimiento
Se hospedó 2 noches en enero de 2021
Respuesta de Laurie-BW Plus Las Vegas West Sarah Team el 11 ene. 2021
Thank you for the perfect score and for reviewing our hotel! We are so glad that you go to relax in our pool and use our convenient guest laundry. We hope to see you again very soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel correcto a las afueras.
El hotel está lejos del centro (Fremont y/o Strip) y no volvería a no ser que fuese en coche, tiene comunicación con autobús pero la frecuencia no es muy buena. A pesar de eso está en un pequeño centro comercial donde hay más servicios (7-Eleven, algún sitio donde cenar). La habitación es grande y la cama era comodísima. El desayuno escaso, en un entorno pequeño y abarrotado de gente.
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en mayo de 2019
Respuesta de Brittany - Best Western Plus Team el 28 may. 2019
Thank you for taking the time to leave us a perfect rating. We hope to welcome you back in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy muy bueno
Lindo hotel a 20’ del strip mas o menos Nos dieron una habitación que no estaba limpia pero avisamos y nos cambiaron a una suit Muy amables Desayuno increíble super variado y cálidad Tiene piscina adentro y jet La pasamos muy bien Hotel familiar muy buena experiencia
Se hospedó 1 noche en diciembre de 2017

10/10 Excelente

JOSE ISRAEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel limpio y cómodo
¡Excelente estancia!

10/10 Excelente

Karina

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean
Se hospedó 1 noche en abril de 2024
Respuesta de Cyndy-Guest Experience Representative el 29 abr. 2024
Karina, thank you for the excellent rating! We are glad you enjoyed your experience at the Best Western Plus Las Vegas West. Our team will be happy to know you loved the clean, comfortable space they prepared. Please allow us to host another outstanding stay for you again.

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative el 30 abr. 2024
Jose, Thank you for the excellent rating. We are always glad to learn guests had an outstanding experience at the Best Western Plus Las Vegas West. We hope to see you again.

10/10 Excelente

Destiny

Viajó con su pareja
Highly recommend this property. Especially if you want to be off strip
Se hospedó 1 noche en abril de 2024
Respuesta de Cyndy-Guest Experience Representative el 27 abr. 2024
Thank you, Destiny, for your excellent review. We are delighted you recommend a peaceful experience off the Strip at the Best Western Plus Las Vegas West. Please allow us to welcome you again soon.

10/10 Excelente

Tiffany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly. We had an issue with our sink and they had someone fix it right away. Free breakfast and coffee every morning.
Se hospedó 2 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative el 21 abr. 2024
Tiffany, We are glad we could promptly address the issue with the sink in your room. The friendly staff of the Best Western Plus Las Vegas West hopes to share our hospitality with you again.

8/10 Bueno

andrew

Viajó con su familia y niños pequeños
Le gustó: Servicios
Whirlpool was not working. Pictures are much nicer than actual property. Carpet had stains and wasn’t the cleanest bathroom. Easy checkin and friendly staff the area around hotel was a little iffy.
Se hospedó 3 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative el 17 abr. 2024
Andrew, We apologize for the hot tub repairs. Our maintenance staff will refresh the carpet in the room, and we are grateful you let us know about the issue. I am sorry the cleaning team was not as thorough as they could have been in your room. The crew will receive additional instruction. We hope you will return and enjoy a better experience at our hotel.

10/10 Excelente

Gabrielle

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was so nice and accommodating! I called a few hours before check in to see if my boyfriend could check in for me as I was having surgery during check in time. They added him to the reservation to check in with no issues and even moved us to a room close to the entrance so I wouldn’t have a far walk when I returned from surgery. Our room was clean and comfy, breakfast the next morning was great. Location was close to the surgery center also. Highly recommend staying here!
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 4 abr. 2024
Thank you for the excellent review, Gabrielle. We are glad you forethought calling and letting us know your boyfriend would arrive before you. It made the check-in go smoothly. We hope you recover quickly from your surgical procedure, and we would love to welcome you to the Best Western Plus Las Vegas West again.

6/10 Aceptable

YONGXIN

Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 21 abr. 2024
Yongxin, Our goal is to ensure our guests have an awesome stay with us. We apologize if your experience was not as we promised. We hope to have another opportunity to make you glad you chose to stay at the Best Western.

10/10 Excelente

Karla

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Need new or cleaner couch in room besides that everything else was great 👍
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 30 mar. 2024
Karla, Thank you for your excellent rating and for letting us know the sofa in the room needs attention. We are glad your recent visit to the Best Western Plus Las Vegas West was wonderful and satisfying. We hope to see you again.

2/10 Terrible

Bradyn

Se hospedó 3 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 15 abr. 2024
We are sorry to see your recent visit to our hotel was disappointing. We hope you will reach out to our team and help us to improve our services. We hope you will allow us another opportunity to welcome you for the best possible experience.

8/10 Bueno

Kurry

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The people were great! Missed the pool. It was closed! Food was nice. Room was good but the bathroom wasn’t very nice.
Se hospedó 3 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 28 mar. 2024
Kurry, Thank you for your feedback. We hope you will return to enjoy a swim in our pool. Please accept our apologies for closing it due to repairs. We are working hard to prepare rooms for guests and you for a future visit.

10/10 Excelente

Anderson

Se hospedó 2 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 15 abr. 2024
Thank you, Anderson, for sharing your excellent rating for the Best Western Plus Las Vegas West. We hope you will visit us again.

6/10 Aceptable

Kurry

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Pool was down unfortunately! I wish they would tell you before booking! Room is dated! Bathroom was rough! But it is in a good location for what we are doing!
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 24 mar. 2024
We apologize for the need to make repairs to our pool, Kurry. We hope you will return and enjoy using it in the future. We are glad our hotel was convenient for you travel plans. Thank you for your valuable feedback.

8/10 Bueno

Charlene

Viajó con su familia
Le gustó: Servicios
All good
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 13 mar. 2024
Charlene, We are glad you enjoyed a great stay at our hotel in West Las Vegas. Thank you for your review, and we hope to share our hospitality with you again in the future.

10/10 Excelente

Diane

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative el 13 mar. 2024
Our team at the Best Western Plus Las Vegas West is dedicated to providing the best possible experience for our guests. It was a pleasure to know you enjoyed your recent stay with us, Diane. Thank you for the wonderful rating.

6/10 Aceptable

Karen

Needs some updating especially bathroom Gym was small and limited on equipment and weights Breakfast limited selection. Not a lot of options for dietary restrictions
Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative el 3 mar. 2024
Thank you for your review, Karen. We are eager to hear feedback about our breakfast service and suggestions for expanding our menu to include items guests want to see offered in the morning. We hope you will allow us to host another visit for you.

10/10 Excelente

Lilit

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative el 3 mar. 2024
Thank you for the excellent rating, Lilit! We are glad you enjoyed your stay at the Best Western Plus Las Vegas West. We hope to share our hospitality with you again.

10/10 Excelente

Tracy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like that everyday was a different breakfast menu. The property is not too far from the Strip. I highly recommend this hotel.
Se hospedó 5 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative el 1 mar. 2024
Tracy, We are grateful you recommend the Best Western Plus Las Vegas West to fellow travelers. Thank you for the excellent review. We are glad you enjoyed the special entrée and breakfast staples we offer each morning. We hope you will return to our peaceful location again.

10/10 Excelente

Thomas, Sandy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good room, quiet and close to where I needed to be. Fantastic Greek restaurant super close by [Elia--don't miss this hidden jewel].
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative el 24 feb. 2024
Thomas, Welcoming you to the Best Western Plus Las Vegas West was a pleasure. We are delighted you enjoyed our peaceful location off the Strip and enjoyed dining at Elia Authentic Greek Taverna. Our team is eager to host another wonderful experience for you.

10/10 Excelente

Rachineal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They had the windows open which made the pool room cold on the coldest day but that was it!!!!
Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative el 14 feb. 2024
Thank you for your excellent rating, Rachineal. We apologize someone opened the windows in the pool room. Our dehumidifier works best when they are closed. We hope you will visit us again when you return to West Las Vegas.

10/10 Excelente

Jenn

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a great stay.
Se hospedó 8 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative el 11 feb. 2024
Thank you, Jenn, for your continued trust in our team at the Best Western Plus Las Vegas West to provide a clean, comfortable experience when you stay with us. We are always happy to see you and look forward to your next visit.

8/10 Bueno

Jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 30 ene. 2024
Thank you, Jaime, for your positive rating of our hotel. We hope you will return to have an even better experience with us when you return to Las Vegas again.

10/10 Excelente

Peggy Ong

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was excellent and overall it was a comfortable place to stay.
Se hospedó 2 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 23 ene. 2024
Peggy, We are thrilled you enjoyed the courteous service of our staff at the Best Western Plus Las Vegas West. Our team is dedicated to making guest visits as positive as possible and we hope you will join us again when you are here for another vacation.isit.

10/10 Excelente

Erika, Denver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Like it family hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 21 ene. 2024
Erika, It is our great pleasure to provide a family-friendly atmosphere for guests. While we are still happy to be close to The Strip, we offer a more peaceful stay at the Best Western Plus Las Vegas West. Thank you for your wonderful review and rating.

2/10 Terrible

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 18 ene. 2024
Thank you for responding to our review request. We hope you will reach out to the team with the details of your stay so we can address any issues you have encountered.

6/10 Aceptable

María

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Una de las recepcionistas pésima actitud
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
Please accept our apologies for the greeting you received from one of our team members, Maria. Our staff is instructed to be gracious and welcoming. We will make sure all employees are adhering to this policy. We hope to provide a better experience for you in the future.

6/10 Aceptable

Steven

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Needs updates
We have stayed here several times. Convenient location for those not spending time on the Strip. Bedding is very comfortable. The furniture, decor, and fixtures in rooms are quite dated. The furniture and fixtures show additional wear and tear across stays. Recent price increase with no updates in rooms makes our choice of this hotel in the future less likely.
Se hospedó 3 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
Thank you for your worthwhile feedback, Steven. As a frequent visitor to our hotel, we are grateful for your input, and we are pleased to have scheduled much-needed updates to our property. We hope you will continue to make our hotel your 'go-to' place for lodging in Las Vegas.

10/10 Excelente

silvia

Se hospedó 3 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative el 28 ene. 2024
We are delighted you enjoyed a wonderful experience at the Best Western Plus Las Vegas West. We hope you will return to allow us another opportunity to make you feel at home.

8/10 Bueno

Josh, Duchesne

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quick and easy to check in. Staff was helpful, and the property was well maintained
Se hospedó 3 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
Josh, Thank you for the great review and rating. We are delighted you enjoyed a comfortable stay at our hotel in West Las Vegas and hope to host another, even better, stay for you soon.

10/10 Excelente

Lucien

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel for families!
Rooms were clean, well-appointed, and updated. The hotel had all the necessities and staff was friendly. Pool was clean, not busy, and great for a family-friendly pool day. Asked for late checkout and the staff was very accommodating and even allowed paid options for even later than we expected. Only complaint with the room was that there was no dedicated exhaust fan (just a centralized vent that allowed us to hear conversations happening in the bathroom below us). Breakfast area was clean and continuously stocked, but limited in variety. A really nice option for staying in Vegas if you want a "traditional" hotel that isn't part of a casino
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
We are overjoyed with the excellent rating, Lucien! Thank you for reviewing the service and accommodations at the Best Western Plus Las Vegas West. We are glad to welcome guests looking for a family-friendly space to enjoy yet still have access to a quick visit to The Strip or Fremont Street.

10/10 Excelente

Doran, Bellevue

Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
We are excited to see the perfect rating you posted for the Best Western Plus Las Vegas West, Doran. We hope you will return to enjoy our hospitality again in the future.

10/10 Excelente

María

Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
Thank you for your excellent Best Western Plus Las Vegas West rating, Maria. We enjoyed making you feel welcome at our hotel and hope to host another visit for you again.

8/10 Bueno

Jason

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Best Western Plus West was in a good location for shopping, food and not too far from the Strip. The room was fairly clean with a complete of little issues but they didn't affect the stay or comfort.
Se hospedó 2 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
We are glad you enjoyed the location of our hotel and the restful space we offer guests, Jason. We hope you will allow our team to address any issue you encounter during your stay with us. We are here to serve. Thank you for your wonderful review.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
Thank you for the excellent score, William! We are delighted you had a memorable experience at the Best Western Plus Las Vegas West. Please join us again soon.

10/10 Excelente

Andrea

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative el 3 ene. 2024
Angrea, Thank you for your wonderful rating for the Best Western Plus Las Vegas West. We hope your great experience will encourage you to visit us again soon.

8/10 Bueno

Robert

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative el 11 ene. 2024
We are grateful for your rating, Robert. We hope to share a 10-star stay when you return to the Best Western Plus Las Vegas West.

8/10 Bueno

Monica

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative el 21 ene. 2024
Monica, We are glad to see a positive rating for our hotel in West Las Vegas. We hope you will return to enjoy another wonderful experience in the future.