6/10 Aceptable
Toni B.
22 ago. 2025
Le gustó: Limpieza
Please just know that the pictures of this home are old. That's really the biggest thing. I wish I had taken more pictures to post. The carpet throughout the house is very stained and dirty looking. There are many things broken and stained at this point. We were disappointed that the lawn was not cut, the plastic adirondack chairs by the pool were broken, like actually missing bolts. Only one of the four felt safe to sit in. The other pool lounge chairs are very stained. The cornhole game was not usable either as all the beanbags were falling apart. The living room furniture is all cream colored and all very stained as well. One of the chairs had a broken leg and the bottom cushion zipper was broken, making this chair unusable as well. In an apparent oversight by housekeeping, there were no garbage bags for our stay and no kitchen towels at all. There were no bath mats or rugs. We were able to enjoy the pool table, but both the basketball game as well as the arcade game were broken. The home had enough bedrooms for our family and it was overall clean, just not well taken care of or maintained. I communicated my disappointment about these issues and Joyce responded very politely and seemed to take the feedback well. She offered to buy us some drinks or breakfast, but I would have appreciated at least a partial refund. I hope the issues are actually addressed. The price we paid was WAY too much for the quality that we got.
Toni B.
Se hospedó 2 noches en agosto de 2025