The property has a beautiful of Mt Arenal, and a nice surrounding. That is about the only good experience we had of the property. When we checked in, the linen was soiled, toilet flush and window blinds were broken. There was a bat inside the property that flew into the fan in the middle of the night and dropped on our bed. We tried to be understanding to all of that during our four days stay, until the last day when water was shut off. We contacted the owner to ask for us to leave one day early with refund due to the lack of water, but her response was "I can go 2-3 days without water" and "I have no control of the people that I hired to manage the property". We ended up leaving after explaining to her that we can put up with a lot, but the basic necessity of water is something we shouldn't be expected to go without. The owner was rude and unaccommodating. I would not recommend this property to anyone.