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Opiniones sobre The Gateway Hotel Beach Road Calicut

5 out of 5
The Gateway Hotel Beach Road Calicut
P T Usha Road, Kozhikode, Kerala

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 35 de 76 opiniones" "
Evaluación: 8 - Bueno. 23 de 76 opiniones" "
Evaluación: 6 - Aceptable. 12 de 76 opiniones" "
Evaluación: 4 - Mediocre. 4 de 76 opiniones" "
Evaluación: 2 - Terrible. 2 de 76 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Nishanth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No words to explain!! The staffs, management, property, food, cleaness etc each and every thing was excellent!! If you are looking for a place to stay in Kozhikode, Kerala, India then this is the place I would recommend, it is worth the money!!
Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Anoop

Viajó con su familia
Le gustó: Limpieza
Adequate stay
Reasonable , average stay. Rooms were fairly comfortable. It was a bit strange seeing guests bringing their pets (loudly barking dogs) into hotel rooms - not sure why that was allowed. Food was reasonable. We had trouble with the TV and they misunderstood the issue and we had to ultimately figure it out ourselves. Somewhere between a 3-4 star experience.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Phyllis

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great stay but bedrooms need refreshing.
Have stayed at the Gateway for several years now. It’s very comfortable with excellent swimming pool and amazing buffet breakfast. Staff are exceptionally helpful and friendly. The hotel itself has changed little over the years and is in need of an upgrade to compete with new hotel in the market
Se hospedó 8 noches en diciembre de 2023

10/10 Excelente

Shyam Kumar

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gateway hotel at Calicut is part of the Taj group and it reflects in the excellent customer service . Right from arranging early check in to the checkout everything is smooth and dealt with a smile . The staff are the biggest asset of this hotel and they go beyond the usual to help out and satisfy customers. The breakfast spread is awesome and again the staff are very attentive to your needs . Special mention to Shinoy in the restaurant for his excellent attitude. The housekeeping staff were amazing as well . The hotel is very clean and the swimming pool is well maintained. Overall a very good experience
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brijesh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable stay and close to places of interest.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Ranjeet

Se hospedó 3 noches en agosto de 2023

4/10 Mediocre

abe thomas

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Good rooms and excellent food.
Stay was good but the check in process took long time!! Usually We don’t expect this from Taj but the front office personals need a good training. Same I felt in Trivandrum Vivanta last week.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

sunil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Joel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic service
Excellent hotel, service and food. We had breakfast and dinner. The swimming pool and facilities are excellent. This is the only TAJ with Ayurvedic treatment centre where we did a Ayurvedic massage. Overall I highly recommend this hotel
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just spent a week here. Loved every minute. A soft sand beach is less than a 10 minute walk. If you do visit, I am sure you will be happy
Se hospedó 6 noches en marzo de 2023

8/10 Bueno

kiran

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
NICE PROPERTY

6/10 Aceptable

Ramesh

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The property was good , staffs were super nice and great service but the bed was so hard like a solid piece . It’s not comfortable at all, when you come to a hotel like Gateway with an expectation of great sleep , it didn’t happen for me.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Lawrence, Delanson

Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Nandakumar

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nicely maintained and clean Excellent staff and food
Se hospedó 3 noches en junio de 2022

4/10 Mediocre

sajith

Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Old property… food sucks
Se hospedó 2 noches en noviembre de 2021
Respuesta de General Manager el 19 nov. 2021
Dear Guest, Greetings from 'The Gateway Hotel, Calicut'! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We wish to inform you that your valuable feedback have been discussed with the concerned team. Please be assured that your feedback has been taken seriously and will be put to good use. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our hotel and hope that it would be in the near future. Kind Regards, Anup Kumar General Manager The Gateway Hotel Calicut

10/10 Excelente

Farheen

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Everything is good .. but this property needs a upgrade so badly
Se hospedó 1 noche en abril de 2021
Respuesta de General Manager el 8 abr. 2021
Dear Guest, Greetings from 'The Gateway Hotel, Calicut'! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We wish to inform you that your valuable feedback have been discussed with the concerned team. Please be assured that your feedback has been taken seriously and will be put to good use. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our hotel and hope that it would be in the near future. Kind Regards, Anup Kumar General Manager The Gateway Hotel Calicut

8/10 Bueno

Praveen

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good. Property is it old but staff n location is very good.
Se hospedó 2 noches en enero de 2021

8/10 Bueno

krishnan

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Nice feel
Everything about the hotel is nice. Good food, good service, well appointed rooms, great breakfast. It is an old property ... so one can see the signs of ageing here and there.
Se hospedó 1 noche en febrero de 2020
Respuesta de General Manager el 10 mar. 2020
Dear Guest, Greetings from The Gateway Hotel, Calicut! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Anup Kumar General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely Taj experience.
We’ve stayed at the Gateway many times, every year for the past four years. It’s located in a quiet area with some new coffee shops and eateries nearby. Buffet breakfast is great. The service is impeccable, nothing is too much trouble for the staff. The large pool is fabulous. It’s has an old world charm and guests are made to feel valued. A special mention for Tijo duty manager. We shall be back
Se hospedó 7 noches en diciembre de 2019
Respuesta de General Manager el 18 feb. 2020
Dear Guest, Greetings from The Gateway Hotel, Calicut! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

10/10 Excelente

Zakarya

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Zakarya from Saudi Arabia
Great hotel 👌👌👌👌👌👌👌👌👌
Se hospedó 7 noches en diciembre de 2019
Respuesta de General Manager el 18 feb. 2020
Dear Guest, Greetings from The Gateway Hotel, Calicut! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

8/10 Bueno

mansoor

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Praveen

Se hospedó 3 noches en agosto de 2019

8/10 Bueno

Ajimsha

Le gustó: Limpieza, comodidad de la habitación
business stay
stay was ok, but the restaurant service should be improved. there was a lady who wont smile at all and to me that is a big thing when i am in a restaurant. the security and front office staff are really courteous
Se hospedó 2 noches en agosto de 2019
Respuesta de Dharmesh Cariappa el 7 sept. 2019
Dear Guest, Greetings from 'The Gateway Hotel, Calicut'! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We wish to inform you that your valuable feedback have been discussed with the concerned team. Please be assured that your feedback has been taken seriously and will be put to good use. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2019
Respuesta de Dharmesh Cariappa el 7 sept. 2019
Dear Guest, Greetings from The Gateway Hotel, Calicut! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

10/10 Excelente

Kishore

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Taj Never Disappoints
The staff ensured that the room is kept ready without any delay. I checked in little late in the night and the entire check in process was seamless.
Se hospedó 1 noche en julio de 2019
Respuesta de General Manager el 2 ago. 2019
Dear Guest, Greetings from The Gateway Hotel, Calicut! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking the time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager The Gateway Hotel Calicut

10/10 Excelente

Cherukad, Saint Paul

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All staff members were friendly and helpful, breakfast was very good.
Se hospedó 1 noche en abril de 2019
Respuesta de Dharmesh Cariappa el 17 abr. 2019
Dear Guest, Greetings from The Gateway Hotel, Calicut! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2019
Respuesta de Dharmesh Cariappa el 17 abr. 2019
Dear Guest, Greetings from The Gateway Hotel, Calicut! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2019
Respuesta de Dharmesh Cariappa el 6 abr. 2019
Dear Guest, Greetings from The Gateway Hotel, Calicut! If you would allow me a few moments of your precious time, I would firstly like to thank you for taking time out to share your valuable feedback during your visit to The Gateway Hotel Calicut recently. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

6/10 Aceptable

Aalok

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Hotel old and showing its age, but great service!
The hotel is old, and the rooms are now showing the age. Checked in late – the next morning spent a couple of hours getting the room fixed. Broken hand faucet, Fridge not working, tea coffee maker not working etc etc. On the positive side, housekeeping was very responsive and kept fixing everything once I pointed out to them. I really hope the hotel management fixes the hotel because at heart this is a good hotel.
Se hospedó 3 noches en febrero de 2019
Respuesta de General Manager el 18 feb. 2019
Dear Guest, Greetings from the Gateway Hotel, Calicut! Thank you for sparing time and posting your review of our hotel. It is due to such important feedback, especially those suggesting an improvement that helps us improve the quality of service and facilities. We wish to inform you that your valuable feedback with regards to the condition of rooms has been discussed with the concerned team. Please be assured that your feedback has been taken seriously and will be put to good use. We would like to inform you that we are in the process of phased renovation of the entire hotel to enable our guest’s better services. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. I have conveyed your compliments to our associates and the team for whom it has been a tremendous source of inspiration. We look forward to welcoming you back in the not too distant future. Kind regards, Dharmesh Cariappa General Manager

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en enero de 2019
Respuesta de General Manager el 31 ene. 2019
Dear Guest, Greetings from 'The Gateway Hotel, Calicut'! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We wish to inform you that your valuable feedback have been discussed with the concerned team. Please be assured that your feedback has been taken seriously and will be put to good use. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Business Trip December 2018
Very good service. Staff are very helpful and the food is very good. Gym could be better.
Se hospedó 4 noches en diciembre de 2018
Respuesta de Dharmesh Cariappa el 26 dic. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

10/10 Excelente

Kishore

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gateway to the past
Lovely Ambience in which you will celebrate your culture
Se hospedó 1 noche en noviembre de 2018
Respuesta de Dharmesh Cariappa el 26 dic. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

8/10 Bueno

Amit

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fells Nostalgic.
It's a nice old world Taj kind of property. You can be sure of the service and standards, but it is slightly old fashioned and small town feeling. Which is kind of nice. Reminds me of trips I took with my family 20 years ago!
Se hospedó 1 noche en noviembre de 2018
Respuesta de Dharmesh Cariappa, General Manager el 21 nov. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our hotel and hope that it would be in the near future. Kind Regards, Dharmesh Cariappa, General Manager, The Gateway Hotel, Calicut.

8/10 Bueno

Ajimsha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
had a good time
Taj is a good hotel and especially the friendliness of the staff is remarkable
Se hospedó 1 noche en agosto de 2018
Respuesta de Dharmesh Cariappa el 29 sept. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards, Dharmesh Cariappa, General Manager.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome location, Spacious rooms, Courteous staff
Se hospedó 3 noches en junio de 2018
Respuesta de Dharmesh Cariappa el 27 jun. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Dharmesh Cariappa General Manager

6/10 Aceptable

Cliente verificado

Rooms are of very old design Bed linens looked worn off Basic amenities like dental kit, shaving kit not provided in the bathroom Room lighting was very dim
Se hospedó 1 noche en marzo de 2018
Respuesta de Dharmesh Cariappa el 29 sept. 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Warm Regards, Dharmesh Cariappa, General Manager

8/10 Bueno

ronald

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Had wonder service as well as not so great. Had a special request from Rome service, and managers were absolutely the best in helping me. Service in restaurant and bar was very hit or miss. Of 3 morning breakfasts, twice my order was forgotten as well as such slow service. Room is ok, but like in the public areas, the fabric seated chairs were dirt stained, looks like they have never been cleaned. But I have found this true of other Gateways, is it policy not to shampoo the dirty furniture? Will I return ? Probably not, when JW and others of better caliber can be had for same or lesser price
Se hospedó 2 noches en diciembre de 2017
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Warm Regards Vikas Parimoo General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very friendly and helpful staffs. Good food. Enjoyed our stay.
Se hospedó 5 noches en junio de 2017
Respuesta de Dharmesh Cariappa el 29 sept. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards, Dharmesh Cariappa, General Manager,

10/10 Excelente

Aparna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best bet in Calicut
It was an absolutely wonderful stay. It has a resort kind of feel and the Taj hospitality is always one of the best. I cant find a single negative point to mention here.
Se hospedó 1 noche en junio de 2017
Respuesta de The Gateway Hotel Calicut el 3 jul. 2017
Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards Vikas Parimoo General Manager The Gateway Hotel Beach Road

2/10 Terrible

anil menon, trichur

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
An old stinking hotel withever descending name..
Let us start with check in, we were delayed to get in to our vasco da gama suite by on end half an our. That is 3.30pm.we waited from 2.45 in the lobby ,luckily and generously they showed us the rest roomin thefoir for temporary relief..as we planned to enjoy the local cuisine we did not dare to try the food from taj. We had to face a few hooligans from the bar blocking our entry at the gates of gateway taj Calicut which is a narrow one so that ,at a time one vehicle can pass..and they were letting exit it through the same entry gate even though there was an exit gate which is permanently closed .reported the abuse and threatening experienced to the administrator /manager ,received with lesser enthusiasm.. We fled early in the morning feeling disappointed.
Respuesta de General Manager el 19 jun. 2017
Greetings from 'The Gateway Hotel, Calicut'! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We wish to inform you that your valuable feedback have been discussed with the concerned team. Please be assured that your feedback has been taken seriously and will be put to good use. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our hotel and hope that it would be in the near future. Warm Regards Vikas Parimoo General Manager The Gateway Hotel Beach Road P.T.Usha Road, Calicut

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The best place to stay in Calicut
The hotel has changed so much for the better since we last visited.Please keep up the great work.
Respuesta de Dharmesh Cariappa el 29 sept. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards, Dharmesh Cariappa, General Manager,

10/10 Excelente

Tej

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful stay
It was a comfortable stay. Would surely like to come back
Respuesta de Dharmesh Cariappa el 1 oct. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards, Dharmesh Cariappa, General Manager, The Gateway Hotel Calicut.

10/10 Excelente

AARON, Mumbai

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
super hotel for business
The staff is awesome from the Top management, restaurant & Housekeeping staff & even the bell boys & doorman Excellent food at the restaurant
Respuesta de Dharmesh Cariappa el 1 oct. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards, Dharmesh Cariappa, General Manager, The Gateway Hotel Calicut.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
good otel by location
good place and location but he beach view isn't for this hotel.
Respuesta de Dharmesh Cariappa el 1 oct. 2018
Dear Guest, Greetings from The Gateway Hotel, Calicut! We thank you for patronizing The Gateway Hotel, Calicut & the Taj Group of Hotels. We are deeply indebted to you for having given us your valuable feedback whilst your stay with us at The Gateway Hotel, Calicut. We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself. We are extremely happy to note that you were happy with your stay with us; it is such comments which motivates and helps us to see the end of the day in a positive manner and makes our effort worth the while. We look forward to your next visit to serve you better and we would always be delighted to welcome you, your family & friends to our Hotel and hope that it would be in the near future. Warm Regards, Dharmesh Cariappa, General Manager, The Gateway Hotel Calicut.

8/10 Bueno

Marilyn, North Carolina, USA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
In for a wedding
Our stay was delightful. Because we were there for a wedding, we unfortunately did not make use of all their many services. The pool was clean and very pleasant. The food was very varied and delicious. The service was excellent. They served us some very special entrees unique to the region. So Wonderful! The bed was very comfortable. We used the cleaning service and were very pleased with their efforts and timing. The front desk was very warm and professional. Their attention to details was exceptional. Their helpful tips made our beach and shopping times effortless. Security was professional and very kind. We highly recommend this hotel. Lovely setting, clean and comfortable room, delicious food, many services, and especially for the kind, thoughtful and professional staff. We look forward to another stay.

10/10 Excelente

sk, Canada

No le gustó: Estado de la propiedad e instalaciones
Great location, great service
This is simply the best option in Calicut. Its location is central, it has options for dining around the area, a market, its food is good and reasonably priced. The property is old and needs renovation but is overall good service.

8/10 Bueno

Mathews, M. J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
For a comfortable stay at Calicut
Nice and well kept Hotel for a comfortable stay. Food qualiry excellent. Hotel staff is courteous and friendly.

8/10 Bueno

Ashok kumar, Mumbai

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No comfortable sleep.
Lot of sound from side room. Not very comfortable. Location and maintenance is good.Swiming pool is also good.

8/10 Bueno

Dawn, Bangalore

Le gustó: Personal y atención
Comfortable Stay
Stay was comfortable and the staff were friendly. The only delta I found was that the property is really old and the room standards are not comparable to a typical Taj Property on similar scale.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hotels needs renovation
Hotel urgently requires renovation . Bathrooms are old and are not what one expects from the Gateway / Taj brand