The location of the house was great --- close to the beach and restaurants and such in Duck. The pool was a fun feature and the house was nicely decorated. We thought we would love this place, but we quickly realized they were having AC issues that were not disclosed prior to our stay as 2/3 of the lower level bedrooms had window units. We tried to make this work, but our son in the bedroom without a window unit was unable to sleep comfortably in the 79-80 degree room temperatures are night (his monitor displays temperature). We notified our house contact, Shelly, midweek with no efforts made on their end to fix this issue. This was our main complaint, but also the house seemed to lack a deep clean prior to our arrival (dirty baseboards, hair on the floors, etc) which was surprising for a rental so early in the season. And while tiny flies were around from day one, we discovered roaches later in the week. The rental company (which I guess uses VRBO as well although we booked with them directly) didn't do anything to remedy these issues. They did replace the outside lightbulbs promptly (we shared that they were not working when we notified them about the AC issues), but with the price paid for this early in the season we were hoping for a house that would be as described with working central air and clean/bug free. This house has potential, but these issues need to be remedied and customer service needs to be improved.