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Opiniones sobre Kilkenny Hibernian Hotel

4 out of 5
Kilkenny Hibernian Hotel
1 Ormonde Street, Kilkenny, County Kilkenny

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 314 de 507 opiniones" "
Evaluación: 8 - Bueno. 154 de 507 opiniones" "
Evaluación: 6 - Aceptable. 25 de 507 opiniones" "
Evaluación: 4 - Mediocre. 5 de 507 opiniones" "
Evaluación: 2 - Terrible. 9 de 507 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesus Francisco, Laredo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Mejor ubicación para visitar los atractivos del pueblo, todo dentro de un espacio para caminar ….
Se hospedó 1 noche en julio de 2023
Respuesta de Andrew Lambert el 25 jul. 2023
Dear Jesus,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Stephanie

Le gustó: Servicios
Lovely hotel …room and facilities all clean …great Irish breakfast and a wonderful staff!!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Murray

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well appointed with lots of character. Great pubs and shops near by.
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrew Lambert el 17 may. 2024
Dear Murray,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

2/10 Terrible

Jim

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This review is specific to our reservation cancellation experience versus our actual stay. We were traveling to Ireland from the US and booked this hotel through Expedia. My partner experienced a medical emergency on 3/12, we were scheduled to check into the hotel on 3/14. We contacted Expedia and were assured they would take care of everything and would make sure we would not be charged a cancellation fee. Needless to say, that was not the case. We were charged the complete cost of the stay!! According to the Expedia Representative, the hotel was unwilling to even consider just a one night cancellation fee. I would never recommend this hotel to anyone visiting nor would I consider any future stays in this hotel. In addition to dealing with a medical emergency, we were forced to pay for a hotel we never visited. We have literally been going back and forth with Expedia since our trip to try and reduce the charge and nothing!!!
Respuesta de Andrew Lambert el 17 may. 2024
Dear Jim,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel, please accept my sincere apology for the misunderstanding in regards your planned visit in March.These are not the standards to which we operate, we take pride in our hotel and we are measured by how guests evaluate our services and facilities. I understand that this issue has now been resolved to your satisfaction but should you wish to discuss this matter further, please do not hesitate to contact me directly.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, servicios
Don’t stay if it is hot outside . No air conditioning and the windows only open 3 inches .
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew Lambert el 15 may. 2024
Dear James,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback in regards the heating and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Bernadette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Upgraded to a beautiful room with king bed and view of the town n castle out our window. I love rooms with 20 foot ceilings. Decor is perfect breakfast was fabulous and best location. We will be back. highly recommended
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrew Lambert el 15 may. 2024
Dear Bernadette,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Shannon

Viajó con su pareja
Le gustó: Servicios
Helpful courteous staff
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrew Lambert el 14 may. 2024
Dear Shannon,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location in the center of Kilkenny, walkable to everything. Parking garage is just up the street a minute walk away. The room was freezing and couldn’t get the space heaters to work because the front desk woman didn’t tell me that you have to put your room key card in some slot to get any electricity to work and then they still didn’t work. Another younger woman was very helpful and fixed the heat situation. This hotel had music pumping until 2am. After traveling all day this was the last thing we wanted to hear. If you want to party stay here. I won’t be back
Respuesta de Andrew Lambert el 8 may. 2024
Dear Katherine, Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel, please accept my sincere apology for the unacceptable disturbances you experienced during your visit.These are not the standards to which we operate, we take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of the below concerns raised and these are being investigated and appropriate action will be taken.Please be assured that we take all complaints seriously and that the issues raised will be addressed.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy walk to the castle and restaurants
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrew Lambert el 4 may. 2024
Dear Susan,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Rodney

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location in this medieval town. 2 minutes from castle Kilkenny! The elevators were down and staff was awesome as they moved us to first floor and took care of our luggage so not an inconvenience! Great breakfast too!
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrew Lambert el 4 may. 2024
Dear Rodney,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Michelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel. The lift was not working; a little pain to lug luggage up. The shower pressure was wonderful. They had nice food in the bar area with a nice breakfast selection. Bed was comfortable.
Se hospedó 2 noches en abril de 2024
Respuesta de Andrew Lambert el 4 may. 2024
Dear Michelle,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location! Says it all for The Hibernian Hotel. With both a restaurant and a pub it is convenient to just stay in. Lovely breakfast. Comfy room. Car park nearby.
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew Lambert el 4 may. 2024
Dear Robert,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Paul

Viajó en grupo
Le gustó: Servicios
Friendly staff and efficient. Hotel does not have any storage facilities for extra baggage or if you just want to keep bags in hotel until you leave
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew Lambert el 25 abr. 2024
Dear ,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location with friendly staff and service. Parking was okay (not on site) but I was slightly concerned about the security of the car. All went well.
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew Lambert el 25 abr. 2024
Dear David,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No air conditioning. Would not stay there if is hot outside . Window only opens 3 inches
Se hospedó 2 noches en abril de 2024
Respuesta de Andrew Lambert el 18 abr. 2024
Dear James,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved our stay! Hotel was beautiful. Staff was amazing!
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew Lambert el 18 abr. 2024
Dear Richard,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Jamie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything about kilkenny and the hibernian.
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew Lambert el 12 abr. 2024
Dear Jamie,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Kitt

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice rooms, excellent bar and food
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew Lambert el 2 abr. 2024
Dear Kitt,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew Lambert el 30 mar. 2024
Dear James,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Joel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice area, super quiet town and nice room. No complaints or issues.
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew Lambert el 2 abr. 2024
Dear Joel,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

MARIA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were very cosy and comfortable, within walking distance to everything.
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew Lambert el 27 mar. 2024
Dear Maria,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

KATIE

Viajó con su pareja
Le gustó: Servicios
This hotel is beautiful and convenient for this city. The staff were great and very kind. We will definitely keep this on our list when we travel again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew Lambert el 21 mar. 2024
Dear Katie,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Mary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff and service were excellent. Very friendly and helpful. Cleanliness 10/10. Food 10/10. Very central handy for everything. Had a great stay. Will definitely be back.
Se hospedó 2 noches en marzo de 2024
Respuesta de Andrew Lambert el 19 mar. 2024
Dear Mary,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Carpet in the room had lots of stains, furniture a bit tired also lots of spilled drinks down the wall, the bed was comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew Lambert el 19 mar. 2024
Dear Robert,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Shari

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good size rooms, friendly staff and super location.
Se hospedó 1 noche en febrero de 2024
Respuesta de Andrew Lambert el 5 mar. 2024
Dear Shari,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful except for one thing. The shower was designed and constructed for very tall people.
Se hospedó 2 noches en febrero de 2024
Respuesta de Andrew Lambert el 2 mar. 2024
Dear Ruth,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Roisin

Viajó con su familia
Se hospedó 1 noche en febrero de 2024
Respuesta de Andrew Lambert el 24 feb. 2024
Dear Roisin,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Joe

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Andrew Lambert el 24 feb. 2024
Dear Joe,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Philip

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Andrew Lambert el 24 feb. 2024
Dear Philip,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

6/10 Aceptable

Mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Great location. Loved the live music. Breakfast was very good. The bath in the room was the smallest I’ve ever seen though so impossible to have a relaxing soak and the bed was a bit too hard. We both woke up with blocked noses so I think there was dust in the room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andrew Lambert el 3 ene. 2024
Dear Mark,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Pauline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A very pleasant return visit. This time we had a lovely room overlooking the Christmas tree in the plaza. Ideal location in the centre of town with friendly staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andrew Lambert el 3 ene. 2024
Dear Pauline,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Leticia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it!
Respuesta de Andrew Lambert el 24 feb. 2024
Dear Leticia,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andrew Lambert el 13 dic. 2023
Dear Mary,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ok Guys, this is the best place to stay in Kilkenny. You can not get a better location, wonderful staff, great room, the food is lovely. You are only a 5 minutes from the Castle Kilkenny and Smithwicks. The shopping is only 100 steps away. The parking garage is across the street. The front desk lady was the best ever. Honestly, don't even think about it and book this hotel. Beautiful. I travel from South Carolina to Kilkenny Ireland and this was an amazing experience.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andrew Lambert el 13 dic. 2023
Dear Angela,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Geraldine

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location and atmospheric
Hibernian was recommended by a friend and did not disappoint....great location, courteous staff will have no hesitation in recommending
Se hospedó 1 noche en noviembre de 2023
Respuesta de Andrew Lambert el 13 dic. 2023
Dear Geraldine,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Leon

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was as expected
Se hospedó 1 noche en noviembre de 2023
Respuesta de Andrew Lambert el 13 dic. 2023
Dear Leon,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Dominique

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Andrew Lambert el 29 dic. 2023
Dear Dominique,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Jeanette

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Andrew Lambert el 29 dic. 2023
Dear Jeanette,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
This hotel was great. The food was awesome! Conveniently located and rooms were very clean and comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Andrew Lambert el 15 nov. 2023
Dear anonymous,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Hugh, LaGrange

Se hospedó 1 noche en noviembre de 2023
Respuesta de Andrew Lambert el 13 dic. 2023
Dear Hugh,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Ceri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel, lovely staff
Hotel and room were lovely clean and comfortable, I do think the room bathroom could do with upgrading but it was very clean. Staff were all lovely and pleasent. We were very disappointed with our evening meal in the bar but the breakfast was lovely. Would stay again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Andrew Lambert el 11 nov. 2023
Dear Ceri,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback in regards your evening meal and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kilkenny Hibernian
Sadly the noise outside kept me awake, but had a pleasant experience otherwise
Se hospedó 1 noche en noviembre de 2023
Respuesta de Andrew Lambert el 11 nov. 2023
Dear Michael,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your noise issues experienced and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Kate

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Andrew Lambert el 9 nov. 2023
Dear Kate,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Jeff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Andrew Lambert el 2 nov. 2023
Dear Jeff,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

8/10 Bueno

Oliver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Central City Hotel
Great central location. A little dated in parts and could do with a refresh but overall a nice place to stay and good value for money.
Se hospedó 2 noches en octubre de 2023
Respuesta de Andrew Lambert el 2 nov. 2023
Dear Oliver,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
I was disappointed with the room it was so small and the bed was small too not what I expect for 250 euro for the night. I have stayed here a few times and every other time I was so happy. The bed wasn’t that comfortable either. The staff and food and drinks were nice though
Se hospedó 1 noche en octubre de 2023
Respuesta de Andrew Lambert el 24 oct. 2023
Dear Anonymous,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel, please accept my sincere apology for the unacceptable standards you experienced during your visit.These are not the standards to which we operate, we take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of the below concerns raised and these are being investigated and appropriate action will be taken.Please be assured that we take all complaints seriously and that the issues raised will be addressed.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Lisa, Norman

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location close to castle. Great pubs nearby.
Se hospedó 1 noche en octubre de 2023
Respuesta de Andrew Lambert el 19 oct. 2023
Dear Lisa,Thank you for your feedback in regards your recent visit to the Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, it is extremely pleasing to read your generous praise of your experience at our hotel and I will ensure to convey your comments to all concerned.We look forward to welcoming you back to Kilkenny in the near future.Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

6/10 Aceptable

MARK

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointing stay
Air conditioning was a glorified fan resulting in 2 nights bad sleep. Not what I expected at a 4 star hotel. In the restaurant I tried to swap out a starter that was not on the fixed menu but the same price to be told it was impossible. The hotel doesn’t have parking and no discounted rate at the public car park for residents
Se hospedó 2 noches en octubre de 2023
Respuesta de Andrew Lambert el 13 oct. 2023
Dear Mark,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We take pride in our hotel and we are measured by how guests evaluate our services and facilities, we have taken note of your feedback and these concerns are being addressed with immediate attention.We appreciate your comments and we will use these comments to improve our product and service.Kind regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Mila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location was great. Beautiful hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Andrew Lambert el 19 oct. 2023
Dear Mila,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel

10/10 Excelente

Loren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is in an excellent location right in the heart of Kilkenny. A short walk to the castle and bridge to see the other side of town. Beautiful decor and rooms. Be prepared there is no heat or air. The weather is pretty temperate but my husband likes it cold when he sleeps. So, he opened the windows and it was pretty loud since we are in the heart of town. Nice breakfast at the hotel and the Left Bank bar on the corner was a swanky treat. We loved Kilkenny.
Se hospedó 1 noche en octubre de 2023
Respuesta de Andrew Lambert el 13 oct. 2023
Dear Loren,Thank you for taking the time to send us your feedback about your recent stay with us here in Kilkenny Hibernian Hotel.We are delighted to know that our quest for guest satisfaction has been met and that you enjoyed your stay with us. I will ensure to share your kind words with all of the team.If you are in Kilkenny again, do contact us directly and we will ensure another lovely stay. Regards,Andrew LambertGeneral ManagerKilkenny Hibernian Hotel