Unit 204 at the Royal Mauian is in a great location with a wonderful view of the park below, Kamaole I Beach and the ocean. Unfortunately, we had cleanliness issues upon arrival. The door was unlocked and ajar when we arrived which was unsettling; not sure if that was intentional. Within a few minutes of walking in, the bottoms of our white socks were black with dirt. We spent several hours wiping everything down with sanitizing wipes and searched for something to clean the floor with; all we could find was a floor Swiffer (with no dry cloths supplied) and a few brooms, all of which were filthy. There was no wet mop or bucket to be found. We called and requested for a bucket and mop to be dropped off at the unit so that we could clean the floors ourselves during our stay; they later followed up via email and said this was not possible. Two cleaners came by shortly after and they didn’t have a mop either; they brought several rags, soaked them, wrung them out by hand in each room to soak the floors, then used the rags on the end of a Swiffer to dry the floors. It was an interesting method that got the job done, but somewhat odd and concerning to see they didn’t have a mop either. We hoped to cook more in the unit, but the pots and lids were covered in greasy film. The freezer desperately needed to be defrosted; it was unusable as it was completely frozen over and the ice in the icemaker was frozen into one giant, solid block. The cutlery rack in the dishwasher was very dirty.