Una playa cerca
Ver disponibilidad

Opiniones sobre Aston at the Maui Banyan

3 out of 5
Aston at the Maui Banyan
2575 S Kihei Rd, Kihei, HI

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 304 de 1001 opiniones" "
Evaluación: 8 - Bueno. 359 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 177 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 106 de 1001 opiniones" "
Evaluación: 2 - Terrible. 55 de 1001 opiniones" "

8,0/10

Limpieza

8,0/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Juan Manuel

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No tiene servicio de habitacion y te cobran por la limpieza final u$s259. Mjy caro. El aire acondicionado muy malo
Se hospedó 4 noches en julio de 2022

6/10 Aceptable

MariaJose, Mexico

Viajó con su pareja
No le gustó: Personal y atención, servicios
Te cobran una "amenity fee" de 20 USD al día (nos quedamos en varios hoteles en Maui y este fue el unico que nos cobro) que ni siquiera te informan cuando reservas, este fee solo incluye acceso a la alberca que esta en terribles condiciones, estacionamiento y renta de DVDs, ni siquiera hay servicio de limpieza. Lo unico bueno de este hotel es que las habitaciones son bastante amplias, hay sillas para la playa en la habitación y esta bien localizado, fuera de eso no lo recomiendo.
Se hospedó 2 noches en octubre de 2019
Respuesta de Adelheid Salas el 11 nov. 2019
Aloha MariaJose, Thank you for taking the time to send in your review. I am very sorry to hear that you were not aware of our daily amenity fee. When booking on the Expedia site it does indicate right on the front page under the room rate "Excludes $23 daily resort fee". The front desk agents inform every guest about the fee upon check in. Transparency is very important to us, again I apologize if there was a misunderstanding at the time of booking or in your confirmation. We do offer daily housekeeping service as well as complimentary wifi, free DVDs, pool towels, in room coffee and tea as well as concierge service. I am dismayed to hear that you did not feel our property was a good value but do hope that you enjoyed your time on Maui. Again thank you for your comments. Mahalo,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Súper agradable felicidades bien limpio
Un hotel q si lo recomiendo x su servicio limpio y sus trabajadores súper amables

10/10 Excelente

Boda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Aston Maui Banyan
Excelente atencion confort en las habitaciones Limpieza se lis recomiendo

8/10 Bueno

Felipe, Lima, Perú

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel, ubiczción perfecta
Muy buena alternativa en Maui, casi frente a la playa y muy cerca de negocios y servicios. El hotel en sí es muy cómodo.

10/10 Excelente

Justin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en mayo de 2024

8/10 Bueno

Alison, kent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The entry to the parking lot is across the street from the beach. The labeling of the floors is weird but the rooms are clean and comfy. Would stay here again.
Se hospedó 8 noches en mayo de 2024
Respuesta de Terry el 16 may. 2024
Mahalo for staying with us Alison and hope you can return!

8/10 Bueno

JOHN

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The only thing I didn't like is they would allow us to check in early. We can from another condo and they wouldn't let us check in before 4pm. They should move up the check in time. The parking was hard at night and only parking is on third level. Just minor things to improve the stay.
Se hospedó 5 noches en mayo de 2024
Respuesta de Terry el 8 may. 2024
We appreciate your comments John and we typically check in guests earlier IF the room is ready and hope you enjoyed your time in Maui.

10/10 Excelente

Roseanna

Thanks for giving us extra time while waiting for our airport shuttle pick up. We really appreciate your generosity & understanding. Thanks again.
Se hospedó 2 noches en abril de 2024
Respuesta de Terry el 8 may. 2024
I t was our pleasure having you stay with us Roseanna and hope you can return!

4/10 Mediocre

Yanxia

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I saw a scorpion on the floor of our room, the refrigerator make a lot noise and the room is very small.
Respuesta de Terry el 30 abr. 2024
Mahalo for staying with us and apologize for the refrigerator noise and hope you let us know so we could correct during your stay. We hope you enjoyed Maui and the many sites.

10/10 Excelente

Liza

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful condo. The grounds were clean the pool was nice. Staff was friendly and helpful. Would definitely stay again
Se hospedó 3 noches en abril de 2024
Respuesta de Aston Maui Banyan Team el 26 abr. 2024
Thank you Liza! We are so happy that you are enjoying your stay with us. It is our pleasure to help make your stay memorable.

10/10 Excelente

Charles, long beach

Se hospedó 2 noches en abril de 2024
Respuesta de Terry el 7 may. 2024
Was nice having you stay with us and hope you can return!

6/10 Aceptable

Raquel

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Terry el 20 mar. 2024
Mahalo for staying with us Raquel and hope you enjoyed your time on Maui

10/10 Excelente

Martha

Viajó con su familia y niños pequeños
I rented 3 condos for a group of10. Two were remodeled ours was not but clean looked nice view amazing but dated. One of the condos did not have an elevator. Difficult with luggage and small children. Had a nice clean pool. The grounds were beautiful. Staff was excellent. The location was amazing. 5 minute walk to a beautiful beach. Many restaurants and shops were very walkable, and I would definitely book these condos next time,
Se hospedó 6 noches en febrero de 2024
Respuesta de Terry el 8 mar. 2024
Mahalo for staying wih us Martha and hope you can return!

10/10 Excelente

Julia, Vancouver

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We arrived early, and they let us to a pre check in. They weren't ready with our room until 30 min after our check in time. However they had upgraded our room from standard to a suite, with a box of candy and a note to celebrate our anniversary. The staff were friendly and helpful. The facility was located close to the beach and many shops that we frequented during our stay. The property had some blemishes roped off with caution tape, but it didn't negatively impact our stay.
Se hospedó 4 noches en febrero de 2024
Respuesta de Terry el 4 mar. 2024
Mahalo for sharing your positive comments on your stay with us Julia and hope you can return!

6/10 Aceptable

Alyssa

Viajó con su pareja
Had a good time and enjoyed the location but the conjoined hotel style room with zero insulation was bothersome. We could hear everything our neighbor was doing and saying and often found ourselves avoiding being ‘home’ until late evening. Front desk staff was short tempered and unhelpful when it came to luggage transporting to our building.. no mention of bellman carts, just told that we had to haul our stuff from main lobby up to our building.
Se hospedó 10 noches en febrero de 2024
Respuesta de Terry el 27 feb. 2024
We apologize for your noisy neighbor and Front Desk should have directed you to utilize the bell carts located at building entry to transport your luggage and hope rest of stay on Maui was an enjoyable one.

10/10 Excelente

John

Se hospedó 7 noches en febrero de 2024
Respuesta de Terry el 20 mar. 2024
Mahalo for staying with us John and hope you can return!

10/10 Excelente

Elizangela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable and clean
Se hospedó 5 noches en febrero de 2024
Respuesta de Terry el 21 feb. 2024
We are happy you enjoyed your accommodations and hope you can return Elizangela

8/10 Bueno

brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 11 noches en febrero de 2024
Respuesta de Terry el 20 feb. 2024
Mahalo for staying with us Brian and hope you can return!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 8 noches en febrero de 2024
Respuesta de Terry el 18 feb. 2024
Mahalo for staying with us......

10/10 Excelente

Rick

Se hospedó 14 noches en diciembre de 2023
Respuesta de Terry el 20 mar. 2024
Mahalo for staying with us Rick and hope you can return!

10/10 Excelente

Joy, Coquitlam

Le gustó: Personal y atención, estado de la propiedad e instalaciones
The room was clean and quiet. I loved being able to walk to the beach and shops. Staff were friendly and helpful. The pool was ok but I prefer the ocean/ beach.
Se hospedó 5 noches en febrero de 2024
Respuesta de Terry el 18 feb. 2024
Mahalo for your nice comments Joy and sounds like you enjoyed your stay here and hope you can return!

8/10 Bueno

STEVEN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really appreciate the deletion of one night’s charge when our Southwest Airlines flight was cancelled. Staff we encountered were friendly and professional. The grounds were landscaped beautifully and well-maintained. We appreciated the free indoor parking and quick access to the beach. The room itself was dated however the bed was comfortable. The heater/AC was noisy, vents blew directly on to one side of the bed. We had to move a bedside table to divert airflow in order to sleep. After a couple of days the scent in the air changed from a disinfectant smell to a wet dog smell every time the blower ran.
Se hospedó 5 noches en enero de 2024
Respuesta de Terry el 5 feb. 2024
We appreciate your comments Steven and sounds like you enjoyed your stay overall and hope you can return!

10/10 Excelente

robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en enero de 2024
Respuesta de Terry el 6 feb. 2024
Mahalo for staying with us Robert and hope you can return!

4/10 Mediocre

Judy

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
The room did not have a second sink for dishes. We were expected to wash dishes in the bathroom sink. We were told we were in a cheap room that did not provide a second sink. I was not told this while I was reserving the room. I did not perceive that what I paid was considered cheap. The furniture was old and scratched. There was one fork provided. As a hotel guest and paying over $250 for cleaning fees I don’t feel I should have to take out the trash. Amenities were a joke. The hand soap bar was the size of a dental floss container. The dish soap container was about the size of a 2 oz bottle. The shampoo and conditioner were in bottles on the wall so I had no idea of their ingredients. Also you had to buy if you needed more amenities. No class. It was noisy and you could hear your neighbors. Also as I checked out I realized I left my IPad in the room so I ran upstairs and asked the cleaning woman if she could let me in the room to get it. She said no. I had to go to the main office. I got the clerk to make me a key, drove back to the room got my IPad, went back to the office and returned the key. This could have been handled differently particularly since I was using a cane. I would never recommend this establishment. It is basically someone’s old condo being rented as a hotel room.
Se hospedó 2 noches en enero de 2024
Respuesta de Terry el 5 feb. 2024
We appreciate your comments Judy and the Hotel room classification you booked does not have a kitchen like our one bedroom units. The rooms are serviced every 4th day and the fees you paid include reservation fee, Damage Waiver fee and checkout cleaning fee. We hope you enjoyed the area and Maui overall.

2/10 Terrible

suzanne, milford

No le gustó: Limpieza
Bugs of various types in the kitchen including red roaches. Housekeeping came and sprayed twice. Both times the bugs were still there the next morning The staff at the front desk offered to change our room but at that point we were only going to be there one more night. Probably the bugs were already into our suitcases by then. Ugh! Overpriced and resort fees were high. There was a $150 room cleaning fee and they still want you to run the dishwasher, take out the trash and sweep. Of course there are the bugs too! Location okay.
Se hospedó 3 noches en enero de 2024
Respuesta de Terry el 22 ene. 2024
Please accept our apologies for encountering bugs and with our tropical environment and the recent rains experienced ends to drive them inside. We hope you enjoyed the sites of Maui.

6/10 Aceptable

Stephen

Viajó con su pareja, Viajó por negocios
It is nice that it is 3 minute walk to the beach. However, we had a rooster wake us up every morning at 430-5 am. When I asked if we could do a late check out and check out at noon rather than 11 I was told that wasn’t possible. I’ve never asked for a late check out and been told no.
Se hospedó 6 noches en enero de 2024
Respuesta de Terry el 15 ene. 2024
Mahalo for staying with us Stephen and unfortunately your unit was going to be occupied by owner of unit same day and needed all the time possible to prepare and hope your stay was otherwise enjoyable.

6/10 Aceptable

Jay

Viajó con su familia
Le gustó: Limpieza, personal y atención
Overall experience was good.
Se hospedó 3 noches en enero de 2024
Respuesta de Terry el 10 ene. 2024
Mahalo for staying with us Jay and hope you enjoyed Maui!

10/10 Excelente

KENNETH

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Place
Great stay for Christmas, nice place close to the beach.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Terry el 3 ene. 2024
Mahalo for staying with us Kenneth and hope you can return!

10/10 Excelente

mark, chicago

Se hospedó 13 noches en noviembre de 2023
Respuesta de Terry el 11 dic. 2023
Mahalo for staying with us Mark and hope you can return!

8/10 Bueno

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en septiembre de 2023
Respuesta de Terry el 6 dic. 2023
Mahalo for staying with us and hope you can return!

10/10 Excelente

Elise, Larkspur

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was in a great location and our room was very clean, well decorated and had a nice view of a vacant lot and not other buildings. Location is so ideal walking distance to beaches, grocery store and restaurants. We had a great stay. Downside was the 4 pm check in as if you get to Maui early there is no place to store luggage and we did see broken in cars on our trip and knew this was an issue (not at this site) and did not want to leave our vehicle in our rental car. I did read the warnings about the cleaning fee but it is still shocking to see how many fees they tacked on our bill when they don't even come and clean every day: $200 Housekeeping departure fee with $34.83 tax on that fee, $39.99 Damage Waiver Fee with $6.97 tax on that fee, $29.99 Reservation Fee with $5.22 tax on that fee. The total extra fees were $317 and more than the room charge per night. If there was some guarantee I would have just as nice of a room the next time I would probably return since the location was so great.
Respuesta de Terry el 13 nov. 2023
We appreciate your informative comments on your stay and am sorry you were unaware of our fees via your travel partner that you booked through.

10/10 Excelente

Xuerong

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was very nice! Check in and check out was a breeze. The Maui banyan is located right across the street from Kam III beach! Good food options near by as well!
Se hospedó 3 noches en octubre de 2023
Respuesta de Terry el 23 oct. 2023
We appreciate your positive comments on your stay and hope you can return!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No ice machine on property. Can purchase bag of ice at nearby store. But overall, room and staff were great. Phones not working but staff checked in by text, very responsive. Felt the aloha!
Se hospedó 4 noches en octubre de 2023
Respuesta de Terry el 13 oct. 2023
Mahalo for staying with us and hope you can return in future!

8/10 Bueno

Horst

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great value
Stayed at the hotel room portion of this property, not the condo’s that are rented out. It’s a little bit dated in the rooms but honestly it was a really great stay. Everything was clean, staff is super nice and helpful, wifi was fine, (wifi speed was 29mbps)… there was a microwave and mini fridge/freezer in there room and coffee machine with coffee and creamers /sweetness provided. Really conveniently located on the main road between Kihei and Waillea. Lots of great food options nearby and beach across the street.
Se hospedó 3 noches en octubre de 2023
Respuesta de Terry el 9 oct. 2023
Mahalo for staying with us Horst and hope you can return!

10/10 Excelente

Fisher Joshua

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was an amazing place, second time there and it wasn’t a disappointment. Check in was a breeze and our room was clean and lots of towels. Right across from a beautiful beach and plenty of stores and restaurants. Very beautiful spot for all sorts of families
Se hospedó 7 noches en septiembre de 2023
Respuesta de Terry el 28 sept. 2023
Mahalo for staying with us again and hope you can return again next year!

10/10 Excelente

Takayuki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en agosto de 2023
Respuesta de Terry el 30 ago. 2023
Mahalo for staying with us and hope you can return!

10/10 Excelente

Julio Angel Rios

Se hospedó 4 noches en agosto de 2023
Respuesta de Terry el 2 sept. 2023
Mahalo for staying with us and hope you can return Julio!

8/10 Bueno

Jose

Viajó en grupo
Le gustó: Limpieza
This place was good, however portions of the room seemed to be outdated and it needed more detail to cleanliness. Overall the stay was good, but could have been excellent, if it wasn’t for the issues previously mentioned.
Se hospedó 6 noches en agosto de 2023
Respuesta de Terry el 9 ago. 2023
We appreciate your comments and hope your stay on Maui was an overall enjoyable one.

6/10 Aceptable

Steven

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Problem with noise from other people's children loud and unruly running down the halls and slamming doors. The whole stay. Sadly I was unable to relax.
Se hospedó 11 noches en julio de 2023
Respuesta de Terry el 7 ago. 2023
So sorry to hear about the noise as we were not aware of this issue from any other guests and property is typically very quiet and peaceful.

2/10 Terrible

Ava

Viajó con su pareja
No le gustó: Personal y atención
The location is not bad, but the walls are paper thin. Anytime our neighbors had a conversation I could actively participate in their dialogue. Our neighbors had two small kids, so we tried to be out of the room as much as possible. The AC in our unit was very noisy, I am a heavy sleeper but it kept waking me up through the night. I asked to have our rooms changed twice in the first couple of days, but I was told there was no room available. It was also impossible to reach the housekeeping anytime of the day, anytime I needed something I needed to walk a few minutes to the office.
Se hospedó 7 noches en julio de 2023
Respuesta de Terry el 13 jul. 2023
We apologize for not being able to relocate you Ava to a unit with no children next door and the the AC noise and hope your sightseeing on Maui was enjoyable.

2/10 Terrible

PRADEEP KHATRI, AND MIKEL HASA OR FARRAH

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The first night the blinds fell to floor at 2 am bathroom door does not work properly the staff especially charged extra for room that was not disclosed I had 2 rooms and the photo above bed fell on the bed while I was sleeping right on my face the bath door does not lock in 2nd room
Se hospedó 5 noches en julio de 2023
Respuesta de Terry el 10 jul. 2023
We are aware of the blinds falling but were unaware of the bathroom door not locking along with the artwork above bed falling. I personally checked this and not sure how this could have happened. Your booking channel should have informed you of our fees that are disclosed to all and hope your stay was otherwise enjoyable on Maui.

6/10 Aceptable

Mark

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
We checked in on 6/12 and dropped off our luggage until our room was ready. The girl at the desk was so rude, did not even acknowledge us when we walked in. Acted bothered that we requested an early check-in. Said she would call us when our room was ready but never did. When we finally checked in at the check in time, she was gone and the gentleman that took her place was friendly, which we were thankful for. Too much light coming into the room. We could not sleep at all.
Se hospedó 3 noches en junio de 2023
Respuesta de Terry el 26 jun. 2023
We appreciate you sharing comments on checkin and apologize for the lack of Aloha from our Guest Service Agent, but pleased to hear the next agent was helpful and hope you enjoyed your time on Maui.

8/10 Bueno

bianca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The front desk lady was very nice the only thing is the bed was very sqeaky,but great time there.
Se hospedó 5 noches en junio de 2023
Respuesta de Terry el 24 jun. 2023
Mahalo for staying with us Bianca and hope you can return!

10/10 Excelente

JAMIE

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a nice place, the room was clean, the kitchen was complete, we got there after hours and the check in was easy, the only thing is that there is a charge of $317 for housekeeping fees when you get there, so read the whole information on Expedia, I knew already when I booked it. Other than that, I recommend this place.
Se hospedó 4 noches en junio de 2023
Respuesta de Terry el 24 jun. 2023
We apologize for you not seeing the fees that are charged for all guest stays and they cover check in, Damage Waiver fee and check out cleaning service and hope you enjoyed your time on Maui.

10/10 Excelente

Araceli

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We like our room it was clean the beach was across the street. Front desk staff are very welcoming and friendly. We would definitely stay again.
Se hospedó 5 noches en junio de 2023
Respuesta de Terry el 19 jun. 2023
We appreciate your nice comments Araceli and hope you can return to Maui!

10/10 Excelente

Jordan

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
For the price I thought this place was excellent. The kitchen was a surprise and having a cheap wife, came in handy. Also, the condo had chairs, ice chests, umbrellas and other beach amenities that really came in handy. Such a great stay
Se hospedó 5 noches en mayo de 2023
Respuesta de Terry el 2 jun. 2023
Glad to hear you enjoyed your stay Jordan and hope you can return,

8/10 Bueno

Xinghui

Se hospedó 5 noches en abril de 2023
Respuesta de Terry el 19 jun. 2023
Mahalo for staying with us and hope you can return!

8/10 Bueno

David, Palo Alto

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We like the location
Se hospedó 4 noches en mayo de 2023
Respuesta de Terry el 2 jun. 2023
NIce to hear David and hope you can visit again!

2/10 Terrible

Mark

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Charged a cleaning fee of $240 and did not receive any cleaning.
Se hospedó 3 noches en mayo de 2023
Respuesta de Terry el 2 jun. 2023
I am sorry you were not made aware of the checkout cleaning charge as we state it in all of our booking collateral and hope your stay was otherwise enjoyable