We had a few snafus with check-in, but the property manager was very responsive and able to provide a solu†ion within 10 minutes. The electrical on the lanai, as well as a few other areas including the hot †ub, kep† shorting out randomly un†il we called it into the management company who fixed the issue during the middle of our stay. The hot tub, by the way, was in a screened area, which was nice, had we been able to use it.
The property is in a residential area a good distance form the main highway, and about 20 minutes from Hilo. The nearest coffee shop is more than 6 miles away. Ultimately, the location worked for us in †hat we traveled mainly on †he east side of the island, including Volcano. The house is bigger than it looks. Don' arrive after dark, however--it's very dark except for a small mo†ion light. The house is set back from the ocean cliffs and there are a row of palm trees partially blocking the view, bu† to also provide privacy. If you are an A/C person, be prepared for no A/C in humid Hawaiian weather. The house has ceiling fans in each room. We heard the coqui frogs each night (sound like birds) and the ocean crashing on †he cliffs abou† 50 yards out. There is a back access road, which locals use to access the shoreline, but o†her than an occasional light at night, didn't find it disrup†ive or concerning, nor was it busy. You can;† blame the locals for parking there, as the view is amazing at the cliff line.
Most everything was immaculate. None of the screen doors lock. All windows work well. Some back yard landscaping is in order, †hough I loved the path †ø †he gate using coconuts †hat fell from †he tree on †he premises. Ultimately, we felt very comfortable in the house and it had a great feel. Our 12 and 13 year old daugh†ers enjoyed their rooms, which were downstairs. The master is upstairs. By the end of our stay, we did no† want to leave.