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Opiniones sobre Holiday Inn Cochin, an IHG Hotel

4.5 out of 5
Holiday Inn Cochin, an IHG Hotel
33/1739 A Chakkaraparambu Junction, Kanayannur, Kerala

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 78 de 179 opiniones" "
Evaluación: 8 - Bueno. 71 de 179 opiniones" "
Evaluación: 6 - Aceptable. 13 de 179 opiniones" "
Evaluación: 4 - Mediocre. 7 de 179 opiniones" "
Evaluación: 2 - Terrible. 10 de 179 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Priya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We were there literally for two days but the stay was pleasent. The breakfast spread was amazing!! Staff all polite and helpful had no complaints.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Colston Julian

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Kameshnie, Shoreline

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and amenities. The services provided were excellent. The spa onsite was a was a great and added a lovely addition to our stay.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Smitha

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Martijn

Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Abraham

Worse facility
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Sifa

Viajó con su pareja
The main road traffic was intense - but that’s main city traffic in India
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Bharat

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Thomas

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We got the largest and best room on the property. The breakfast itself is worth the stay
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Amaresh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and friendly staff. Rooms very comfortable. Good location
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Felix

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

S

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Nice stay
Nice stay. Good breakfast and pool. Bed sheets a bit rough to sleep on and hotel generally a bit tired but otherwise overall a good stay. Would stay again.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Yasmin

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
We had to shorten our stay and we informed the staff on duty before we checked in. We paid for our 3 days stay on our check out. But they deducted our money via our credit card for the rest of the booking which was 6 nites originally. Unprofessional and unreliable. Why was the payment for the rest of the booking was still deducted after we left when we informed them before our check in?
Se hospedó 6 noches en noviembre de 2023

4/10 Mediocre

George

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The ratings on this hotel is false. We booked based on ratings, the room had a horrific odor and the bathroom shower had black mold on the sides floor and glass door. Just filthy. I complained and the manager switched our room.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Srikant

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Sreelaxmi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall good experience
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

AIJIN JOS, SEVILLE GROVE

Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Rooms needing refurbishment
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

H

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
All the staff were super nice, kind, helpful and very professional. Especially thank to Nikhil from the restaurant. I had to leave early and missed my breakfast, he prepared a take away bag. I want to thank all the staff for all their care.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Naveen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Checkin was smooth. Hotel staff were very nice. Room is clean, bed and linen are clean and comfy. Have a pretty view of city from our room. Room is quiet from the traffic and honking. I haven't visited the restaurants inside the hotel. They have 2 or 4 restaurants. Overall good experience.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Wing kit

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Babu

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
"An Enjoyable Stay in a Family-Friendly Hotel" Review: I recently had the pleasure of staying at this hotel with my family, booking three rooms in total. We unanimously agreed that it was a truly enjoyable experience. Firstly, the rooms were impressively spacious, allowing us ample space to relax and unwind after our daily excursions. Despite the building itself showing a bit of age, this in no way detracted from the comfort or functionality of our accommodations. One of the standout features was the breakfast buffet, which was absolutely excellent. The variety and quality of the food were top-notch, providing the perfect start to our day. It was a flawless service that we looked forward to each morning. Moreover, the hotel staff deserve a special mention for their professionalism and proactive approach. They were always ready to assist us and contributed significantly to our overall positive experience. In terms of cost, we found the price of the rooms to be quite reasonable, particularly when comparing to similar hotels in the area. This value proposition further enhanced the satisfaction we felt from our stay. In conclusion, this hotel provides spacious rooms, a fantastic breakfast, and exceptional service at a fair price point. It may not be the newest building on the block, but it more than makes up for it in terms of comfort, value, and the warmth of its staff. Highly recommended for any family visiting the area.
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Glenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Relaxing stay with pleasant employees
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Colin

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Jobin

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

10/10 Excelente

SANDEEP

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

christo

Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Tom

Se hospedó 1 noche en enero de 2023

8/10 Bueno

anil

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, spacious rooms; friendly staff.
Se hospedó 1 noche en enero de 2023

8/10 Bueno

SUBAIR

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Pierre

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Padmaja

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great service and great food. Club rooms are excellent
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Khaleel

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

JOSE

Se hospedó 2 noches en julio de 2022

4/10 Mediocre

Sherli

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very friendly. The lobby was beautiful. The checkin went smoothly and I was in my room right away.
Se hospedó 2 noches en julio de 2022

10/10 Excelente

ShreyaCaren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en junio de 2022

8/10 Bueno

Rajesh, HARROW

Le gustó: Limpieza, personal y atención, servicios
Very helpful staff
Se hospedó 1 noche en junio de 2022

10/10 Excelente

George

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2022

6/10 Aceptable

Vignan

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2022

8/10 Bueno

Jijo

Le gustó: Comodidad de la habitación
Stay was okay but the restaurant service was bad
The hotel definitely needs an upgrade overall.. the restaurant where the breakfast is served is either under staffed or they don’t know to manage the guests as we had to wait for almost 20 minutes for the tea n other dishes that were made at the live stations. The good thing with the hotel is their reception, the check in was smooth.
Se hospedó 2 noches en mayo de 2022

6/10 Aceptable

Rajesh

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en abril de 2022

4/10 Mediocre

Bineesh

Viajó con su familia y niños pequeños
No le gustó: Servicios, estado de la propiedad e instalaciones
The property location was ok and easily accessible However, unsafe parking and there was no help offered when I get in the hotel after shopping at 8pm. check-in wasn't bad, I requested for connecting room but no mention at the check in time whether its available or not. noisy group of travellers surrounding the reception blocking other travellers access to the reception. There was plenty of staff roaming around the lobby but didn't seem to be controlling these crowd or attending other travellers who was waiting to get attention. We had been to the restaurant for lunch while we waiting to be checked in but, no one seem to be cared or no initiative to give us menus (there was no one at the restaurant and 3 staff members chatting at the entrance). Later we manged to dine in deli, the staff member was helpful but, food quality (Biriyani) was pathetic when comparing the price we paid; over pouring artificial essence discomfort our gut. I had been given discount when I brought up the issue at check out poor quality interior; filthy carpets, moulded shower screen, broken showers. bath towel got foul smell and we ended up using our own towels. Average buffet breakfast; food quality again compromised here. Our overall experience was below average hence we cancelled one of our future bookings with them and, wouldn't recommend this property to anyone.
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Amith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Decent places stay.
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Karen

Viajó con su familia
Le gustó: Personal y atención, servicios
The staff were great and the food was good. The bathrooms are quite dated and not the best. The chai in the cafe is terrible. Pretty sure it’s made using a machine which isn’t expected from a hotel in Kerala. Overall definitely a pleasant stay and a great location.
Se hospedó 3 noches en abril de 2022

4/10 Mediocre

Ajith

Viajó con su familia y niños pequeños
Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room was not cleaned before checkin. The curtains and other cloths in the room had an annoying foul smell. The toilet was not cleaned either. The bed and comforter were dusty and had a foul smell. My wife was allergic to dust and we had a terrible night with my 3 year old baby struggling to sleep. It looked like the cleaning staff did a lazy job in the room, but at this price i would certainly expect a second pair of eyes to review the room before handing over to the customer. I chose Holiday Inn over Radisson blue, seeing the google reviews and that turned out to be a really bad decision. The room felt below 2 star standards and I'm never going back there. I hope this review helps others.
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Salmon

Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Mohammed

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
A short stay of one night
A short stay of one night and not very much that we can comment upon but a pleasant stay
Se hospedó 1 noche en febrero de 2022

8/10 Bueno

abe thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good place
It was a good experience to stay in this place. Overall good. Friendly staff and clean rooms. The house keeping was excellent and the food was very good too.
Se hospedó 5 noches en enero de 2022

2/10 Terrible

Jithin

Se hospedó 1 noche en enero de 2022

2/10 Terrible

Nikhil

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Options of food was not there. overall taste was bad
Se hospedó 1 noche en octubre de 2021