Una piscina al aire libre, sillones reclinables de piscina

Opiniones sobre Maui Beach Hotel

3 out of 5
Maui Beach Hotel
170 W Kaahumanu Avenue, Kahului, HI

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 299 de 1005 opiniones" "
Evaluación: 8 - Bueno. 230 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 223 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 143 de 1005 opiniones" "
Evaluación: 2 - Terrible. 110 de 1005 opiniones" "

7,2/10

Limpieza

7,8/10

Personal y atención

6,6/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Adelaida

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Los cuartos no eran lo que estaban en las fotos que promocionaban. Los baños diferentes las toallas no eran blancas eran amarillas los tapetes y la tina sucia las sábanas manchadas no dejaban suficiente papel de baño, y lo peor avía cucarachas.
Se hospedó 6 noches en octubre de 2023
Respuesta de Tanya Norton el 17 oct. 2023
Aloha Adelaida, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

8/10 Bueno

Guillermo

Se hospedó 3 noches en agosto de 2023
Respuesta de Tanya Norton el 12 sept. 2023
Aloha Guillermo, thank you for sharing your valuable feedback with us! We truly appreciate your time. We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel.Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

8/10 Bueno

Pedro i

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ok
Respuesta de Tanya Norton el 11 nov. 2022
Mahalo for your rating and for staying at the Maui Beach Hotel. We look forward to welcoming you back. Aloha.

6/10 Aceptable

Edgardo

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Muy bien ubicado, pero muy caro para lo limitado que es
Se hospedó 3 noches en julio de 2022
Respuesta de Tanya Norton el 2 ago. 2022
Mahalo for your feedback and for staying at the Maui Beach Hotel. We look forward to welcoming you back. Aloha.

10/10 Excelente

Ingrid

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 4 noches en enero de 2022
Respuesta de Liz el 14 ene. 2022
Aloha Ingrid, Thank you for taking the time to share your review with us. We appreciate you. Mahalo,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Ubicación céntrica, muy cerca del aeropuerto. Cómodo pero un poco vieja las instalaciones. El aire acondicionado sonaba muy fuerte
Se hospedó 3 noches en noviembre de 2021
Respuesta de Liz el 2 ene. 2022
Aloha, Thank you for taking the time to share your review with us. We are glad to hear that you enjoyed your accommodations, as well as our team's hospitality. We look forward to welcoming you back very soon. Mahalo Nui Loa,

2/10 Terrible

Francisco

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No cumple con lo que se ofrece, el restaurant cerrado, no tiene donde desayunar. El personal es muy déspota. En general pésimo. No volvería.
Se hospedó 2 noches en octubre de 2021
Respuesta de Suzy Arashiro el 11 oct. 2021
Aloha Francisco, Thank you for taking the time to share your review with us. We apologize for any inconvenience you may have experienced. We will work harder to do better next time. Mahalo,

8/10 Bueno

Gerson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien para llegar a dormir.
Bien precio/calidad. Es necesario llevar coche. Para entrar y salir no está mal.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Janely

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2021
Respuesta de Suzy Arashiro el 4 abr. 2021
Aloha Janely, Thank for taking the time to share your review with us. We are glad that your stay was met with such positive results. Thank you for choosing the Maui Beach Hotel. Mahalo, Suzy Arashiro

8/10 Bueno

BALTAZAR MACAGBA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location, near to everything but published price by Expedia of the hotel do not include amenities, taxes and parking. Price was a lot higher at the time of check in.
Se hospedó 4 noches en abril de 2024
Respuesta de Minnie Pahuwai el 1 may. 2024
Thank you for your review. We appreciate your business and hope to see you again soon. Mahalo

10/10 Excelente

Katherine, Kapaa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and easy to get to everything
Se hospedó 1 noche en abril de 2024
Respuesta de Tanya Norton el 29 abr. 2024
Aloha Katherine, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

2/10 Terrible

KEVIN

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Ant infested rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Minnie Pahuwai el 27 abr. 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience it has caused you. We are committed to improving this area.

8/10 Bueno

Carrie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
Very noisy, no soundproofing in rooms. Staff was friendly, most areas very clean, great beach.
Se hospedó 1 noche en abril de 2024
Respuesta de Minnie Pahuwai el 26 abr. 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience it has caused you. We are committed to improving this area.

8/10 Bueno

Guillermo.

Se hospedó 1 noche en abril de 2024
Respuesta de Minnie Pahuwai el 25 abr. 2024
Thank you for your review. We appreciate your business and hope to see you again soon. Mahalo.

10/10 Excelente

Dayton

Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking was an issue when the banquet hall was being used
Se hospedó 3 noches en abril de 2024
Respuesta de Minnie Pahuwai el 23 abr. 2024
Thank you for informing us about the parking issue that caused inconvenience. We will take the necessary steps to address the problem in the areas you mentioned.

2/10 Terrible

Kimberly

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband and 2 kids booked this hotel for one night and it’s been the worst ever!! There was small roches everywhere in the room one even got on my husbands leg it was the worst!! I do not recommend at all!
Se hospedó 1 noche en abril de 2024
Respuesta de Tanya Norton el 22 abr. 2024
Aloha Kimberly, your feedback is important to us, and we sincerely apologize for the conditions of the room and the issues found. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Here at the Maui Beach Hotel, we continuously strive to meet our guest's needs and expectations. We hope that you will allow us to serve you once again for a better experience. Kind regards,

6/10 Aceptable

Amanda &

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Pictures do not represent facilities accurately. Very dated lighting in hallways - would be better suited to call it a Motel instead of a Hotel. Could hear everything happening in the hallway and people blasting music. Staff was friendly.
Se hospedó 2 noches en abril de 2024
Respuesta de Tanya Norton el 22 abr. 2024
Aloha Amanda, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

8/10 Bueno

Joanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Tanya Norton el 22 abr. 2024
Aloha Joanne, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

6/10 Aceptable

Dale

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Close to airport. Staff friendly, but building tired. Our room did not look like the ad but it was only for one night.
Se hospedó 1 noche en abril de 2024
Respuesta de Minnie Pahuwai el 19 abr. 2024
Thank you for sharing your feedback. We apologize for your experience. We strive to provide exceptional service. Fell short of your expectations. Thank you for letting us know.

6/10 Aceptable

Julio Batista

Le gustó: Limpieza
Have not spots available to parking the car.
Se hospedó 2 noches en abril de 2024
Respuesta de Tanya Norton el 18 abr. 2024
Aloha Julio, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

6/10 Aceptable

Panapasa, Oakland

Se hospedó 4 noches en abril de 2024
Respuesta de Tanya Norton el 18 abr. 2024
Aloha Panapasa, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

6/10 Aceptable

Dave

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
The property shows a lack of maintenance. Carpet is worn. Walls are dented. Very limited parking.
Se hospedó 1 noche en abril de 2024
Respuesta de Tanya Norton el 16 abr. 2024
Aloha Dave, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was amazing. It gave what it needed to give. And the staff was awesome.
Se hospedó 1 noche en abril de 2024
Respuesta de Tanya Norton el 16 abr. 2024
Aloha Jeffrey, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

4/10 Mediocre

Jean

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property and furnishings were old, and didn't look like anything in the pictures provided.
Se hospedó 5 noches en abril de 2024
Respuesta de Minnie Pahuwai el 14 abr. 2024
Thank you for sharing your feedback. We apologize for your experience. We strive to provide exceptional service. Fell short of your expectations. Thank you for letting us know.

10/10 Excelente

ELI

Viajó con su pareja
It is very old in appearance and feel. The staff is very helpful but the hotel needs a face lift. For instance, the wicker on the desk chair has holes and webbing that is in shambles.
Se hospedó 1 noche en abril de 2024
Respuesta de Minnie Pahuwai el 13 abr. 2024
Thank you for your review. We appreciate your business and hope to see you again soon. Mahalo.

6/10 Aceptable

Donna, Loranger

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Staff was very helpful and friendly! The outside courtyard was absolutely beautiful! The outside grounds were well kept. The carpet inside the halls and rooms was not clean, we were uncomfortable going without footwear.
Se hospedó 3 noches en abril de 2024
Respuesta de Minnie Pahuwai el 9 abr. 2024
Aloha Donna, Mahalo for your review. We apologize for the inconvenience with your room and are glad our team was able to assist you.

10/10 Excelente

Samuel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only got to stay one night because we were leaving for a cruise but I wish we could have stayed longer! Beautiful views! Very nice staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Minnie Pahuwai el 5 abr. 2024
Aloha Samuel, Thank you for taking the time to share your review with us. We're glad you enjoyed your stay with us. It was our pleasure to have you as our valued guest. Mahalo!

2/10 Terrible

Kokila

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very dirty, hallway carpets smelled like urine n stains...very bad service, had to request for room service everyday explicitly.poor quality. Not maintained well. Waste of money.
Se hospedó 3 noches en marzo de 2024
Respuesta de Minnie Pahuwai el 30 mar. 2024
We apologize that your accommodations were not to your standards. We will work hard with our team to make improvements in the areas that you have shared with us. Thank you for letting us know!

10/10 Excelente

jung

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Safe, quiet
Respuesta de Tanya Norton el 27 mar. 2024
Aloha Jung, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

10/10 Excelente

Rosalind K

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, easy parking. nice room
Se hospedó 1 noche en marzo de 2024
Respuesta de Tanya Norton el 24 mar. 2024
Aloha Rosalind, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

4/10 Mediocre

Rachael

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Minnie Pahuwai el 22 mar. 2024
Thank you for sharing your feedback. We apologize for your experience. We strive to provide exceptional service. Fell short of your expectations. Thank you for letting us know.

2/10 Terrible

Boyd

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
It was an ok hotel for $150 but I paid close to $500. Poorly represented in the advertising. Initial room assignment was an upgraded room after booking to ensure an ocean view. It was a first floor room facing the parking lot. The checkin girl said the it was “shown as an ocean view in our system”.Won’t be going there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tanya Norton el 21 mar. 2024
Aloha Boyd, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

6/10 Aceptable

Galina

Property is warned down.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tanya Norton el 20 mar. 2024
Aloha Galina, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Tanya Norton el 20 mar. 2024
Aloha Jonathan, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

2/10 Terrible

Kathy

Viajó por negocios
Le gustó: Personal y atención
The bed was awful. I would guess very old. Room was very small and was on a very busy street.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tanya Norton el 18 mar. 2024
Aloha Kathy, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

4/10 Mediocre

Kajal

Viajó con su pareja
Bugs, staff, Carpet, Room and wash room. Did not like the property.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tanya Norton el 17 mar. 2024
Aloha Kajal, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

8/10 Bueno

Lani

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Our feet were black after walking around inside our room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tanya Norton el 17 mar. 2024
Aloha Lani, thank you for taking the time to share your review. Your feedback is critical to us, and it will be a valuable tool as we make changes to enhance our guest experience. We sincerely apologize for any inconvenience this may have caused, and we hope to welcome you back soon! Mahalo,

6/10 Aceptable

Matthew

No le gustó: Personal y atención
Very misleading in advertising about where the property is located and what it actually looks like.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tanya Norton el 13 mar. 2024
Aloha Matthew, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

6/10 Aceptable

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención
The hotel was adequate. This certainly wasn't worth the money we ended up paying for one night after booking 2 months in advance. The Good - the rooms were clean, had the basic amenities you need and the outside of the hotel in the grassy courtyard was pretty. The restaurant was decent and the staff were courteous especially the shuttle driver. The bad - over priced for what you get. The hotel is very dated and dingy. That includes the hallways right into the rooms. The beds were just adequate. The breakfast though basic, was cold... the eggs, meat, pancakes, etc. The bottom line is this hotel would be recommended if their pricing was inline with what they offer and unfortunately this time it was over priced.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tanya Norton el 13 mar. 2024
Aloha Christopher, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

10/10 Excelente

Jim

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet
Se hospedó 2 noches en marzo de 2024
Respuesta de Tanya Norton el 11 mar. 2024
Aloha Jim, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

6/10 Aceptable

Sandra

Viajó con su familia
Le gustó: Personal y atención
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tanya Norton el 5 mar. 2024
Aloha Sandra, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

6/10 Aceptable

Marrie

Se hospedó 1 noche en marzo de 2024
Respuesta de Minnie Pahuwai el 9 mar. 2024
Thank you for sharing your feedback. We apologize for your experience. We strive to provide exceptional service. Fell short of your expectations. Thank you for letting us know.

6/10 Aceptable

Theresa, Las Vegas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place
Se hospedó 2 noches en febrero de 2024
Respuesta de Minnie Pahuwai el 2 mar. 2024
Thank you for your review. We appreciate your business and hope to see you again soon. Mahalo.

10/10 Excelente

Joanne Kuuipo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property
Se hospedó 1 noche en febrero de 2024
Respuesta de Tanya Norton el 25 feb. 2024
Aloha Joanne, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

8/10 Bueno

Edward, Brentwood

Viajó con su pareja
Le gustó: Servicios
Bad parking not enough
Se hospedó 7 noches en febrero de 2024
Respuesta de Minnie Pahuwai el 23 feb. 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience it has caused you. We are committed to improving this area.

8/10 Bueno

Russell

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great staff clean room.
Se hospedó 1 noche en enero de 2024
Respuesta de Tanya Norton el 20 feb. 2024
Aloha Russell, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

6/10 Aceptable

Larry

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Over priced and they charge you for parking and resort tax after we already paid it on the sight. The room wasn’t that clean and we were in the room father street and had a hard time sleeping due to road noise. Roach in the bathroom and the tub was not clean at all. Don’t recommend this place and rather have slept in my car.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tanya Norton el 18 feb. 2024
Aloha Larry, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place to stay on the beach and close to the airport
Se hospedó 1 noche en febrero de 2024
Respuesta de Tanya Norton el 15 feb. 2024
Aloha Karen, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

10/10 Excelente

Blake

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to airport, with free shuttle service; friendly. Helpful staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tanya Norton el 15 feb. 2024
Aloha Blake, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

4/10 Mediocre

Kristine Karren

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Customer service is bad. Front desk staff are not welcoming and not attentive to incoming guest. We overheard staff talking to each other about other people while attending to us. The place looks old, it needs upgrade. Parking is not free. It is “first come first serve”.The location is ok. It is close to malls and convenient stores. You get what you paid for.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Tanya Norton el 13 feb. 2024
Aloha Kristine, thank you for taking the time to share your review with us. Your feedback is vital! It will be a valuable tool as we make changes to enhance our guest experience. We sincerely apologize for any unfortunate events you went through, and we hope to welcome you once again in hopes of a better experience. Mahalo,