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Opiniones sobre City Lodge Hotel at OR Tambo International Airport

3 out of 5
City Lodge Hotel at OR Tambo International Airport
Above Multi-Storey Parkade 2, Level 5, OR Tambo International Airport, Kempton Park, Gauteng

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 668 de 1204 opiniones" "
Evaluación: 8 - Bueno. 355 de 1204 opiniones" "
Evaluación: 6 - Aceptable. 97 de 1204 opiniones" "
Evaluación: 4 - Mediocre. 45 de 1204 opiniones" "
Evaluación: 2 - Terrible. 39 de 1204 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cecilia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel
Se hospedó 1 noche en junio de 2023
Respuesta de Sane Dube el 17 jun. 2023
Good day.Thank you for your feedback. We highly appreciate it. Looking forward to welcoming you back soon.Kind RegardsSane Dube

10/10 Excelente

Patricia, Fountain Inn

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Loved the location for our one night stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Mathe Moeti el 27 may. 2024
Thank you for the review

8/10 Bueno

Deirdre

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect hotel to stay in for travellers. The porters were very helpful and friendly however front desk reception attendees don’t smile ? The restaurant meals were excellent and affordable.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 27 may. 2024
Thank you for your feedback. We appreciate your business. Looking forward to welcoming you back soon.

10/10 Excelente

loretta

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We always stay at City Lodge when we are passing through JNB. The staff is great, the hotel is clean and quiet. We will see them again in December😊
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 27 may. 2024
Thank you for your feedback. We appreciate your business. Looking forward to welcoming you back soon.

8/10 Bueno

Temiza

Viajó con su familia y niños pequeños
Well located for quick overnight.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 27 may. 2024
Thank you for your feedback. We appreciate your business. Looking forward to welcoming you back soon.

8/10 Bueno

Simon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 27 may. 2024
Thank you for your feedback. We appreciate your business. Looking forward to welcoming you back soon.

8/10 Bueno

Leanna, Grand Cayman

Le gustó: Limpieza, personal y atención
Very conveniently located for early morning flights.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 27 may. 2024
Thank you for your feedback. We appreciate your business. Looking forward to welcoming you back soon.

10/10 Excelente

Juliana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good for layover , Only used for one night . It had what I needed .
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 24 may. 2024
Good day.Thank you for your feedback. We highly appreciate your business.

8/10 Bueno

Toby

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient airport hotel. Hotel a bit worn, but clean. Dining room buffet was great with a wonderful breakfast included. Very friendly staff. It was very reasonable to pay for a 3 pm checkout. Would stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 23 may. 2024
Good Afternoon TobyWe appreciate your review and are pleased to hear that you had a pleasant stay. Your satisfaction is important to us, and we hope to exceed your expectations on your next visit.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is hooked right onto the O R Tambo Airport , and for travelers that has a one night stay in Johannesburg and really would like to be at the airport for your flight without the hassle of needing a taxi service or really any transportation this hotel is definitely convenient
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 24 may. 2024
Good day.Thank you for your feedback. We appreciate your business.

10/10 Excelente

Madeleine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing if you are in transition to and from the airport or Kroger Safari.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sa el 22 may. 2024
Thank you for your feedback. We highly appreciate it. Looking forward to welcoming you back soon.

10/10 Excelente

Pamela

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very close to O.R Tambo
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 21 may. 2024
Good Morning PamelaWow! Thank you so much for awarding us five stars. We're thrilled to hear that you had such a fantastic experience during your stay with us.

10/10 Excelente

Steven, Cholsey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This continues to be a an excellent airport hotel. It's not luxury but has everything you need. Excellent value for money. Super convenient for airport use. Great breakfast. Reasonably priced excellent meals for dinner. Great restaurant staff. Highly recommend. Only criticism being their processes for check in and out are a bit clunky and could be improved. That said, this seems to be typical in South African hotels.
Se hospedó 1 noche en mayo de 2024
Respuesta de Deputy General Manager el 21 may. 2024
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

8/10 Bueno

Kazunori

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good foods eat too much
Se hospedó 1 noche en mayo de 2024
Respuesta de Lungi el 19 may. 2024
Thank you for your kind words about our food. we delighted to hear that you enjoyed your meals with us. Looking forward to welcoming you back soon.Best regards

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s too bad the luggage trolleys can’t enter the elevator!
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 23 may. 2024
Good MorningThank you for the review and feedback.We will continue striving to provide exceptional service and outstanding customer care to make every interaction with us remarkable.

8/10 Bueno

Deanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The property was nice but the room had a few issues.The phone in the room did not work … very unsafe when you are staying in a foreign city scary no phone service in an emergency. The desk did not tell us the phones were not working. The air conditioner did not work. Guest were having a party until 1 am so after traveling 25 hours we could not sleep, The manger was alerted and we were told he would message or calll but we didn’t get a message,
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 17 may. 2024
Good Morning DeanneThank you for your review. We apologize for any inconvenience you may have experienced during your stay. Your feedback is important to us, and we will work hard to address the issues you've raised.

10/10 Excelente

Thando

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walkable
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 15 may. 2024
Good Afternoon ThandoThank you for wonderful review and we look forward to welcoming you back in the near future.

10/10 Excelente

Nkosana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Conveniently located adjacent to airport terminal.
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 14 may. 2024
Good Day NkosanaThank you for your wonderful review. We will continue striving to provide exceptional service and outstanding customer care to make every interaction with us remarkable.

10/10 Excelente

Deborah

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Flight landed at 9pm City Lodge was easy to find well sign posted and undercover walk all the way. Hotel clean and staff very friendly and helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Deputy General Manager el 13 may. 2024
We will continue striving to provide exceptional service and outstanding customer care to make every interaction with us remarkable.

6/10 Aceptable

Nathalie, lusaka

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 13 may. 2024
Thank you for your feedback. We highly appreciate your business. Looking forward to having you with us soon.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When staying at Johannesburg airport I feel this is the only place to stay. They treat you well at a fair price and easily walkable from either the domestic or the international terminal.
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 8 may. 2024
Good MorningWe sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience

10/10 Excelente

Gaudencia Plaxedia

Viajó con su familia, Viajó en grupo
Le gustó: Servicios
Beautiful clean Hotel with very attentive staff
Se hospedó 4 noches en mayo de 2024
Respuesta de Andrea el 8 may. 2024
Good Morning GaudenciaWe sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience

10/10 Excelente

Dave

Viajó por negocios
Easy to get to from the airport. Good gym. Excellent food. Clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 8 may. 2024
Good Morning DaveOnce again, thank you for choosing us and for the incredible review. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

10/10 Excelente

Anne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's part of Johannesburg airport and is an excellent option for those in transit to other destinations. We stayed here twice -- coming and going and we really appreciated the easy access, comfort, and convenience of the hotel. It's also very economically priced, at least for American travelers.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 7 may. 2024
Thank you for your feedback. We highly appreciate it Looking forward to welcoming you back soon.

8/10 Bueno

Robert

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
City Lodge is very convenient from the airport, always clean, nice staff, great breakfast buffet get you going before flying out. Beds and linens a little rough, starchy, but over all great place for a night.
Se hospedó 1 noche en abril de 2024
Respuesta de Sane Dube el 7 may. 2024
Thank you for your feedback. We highly appreciate it Looking forward to welcoming you back soon.

8/10 Bueno

Jana

Se hospedó 1 noche en febrero de 2024
Respuesta de Andrea el 25 may. 2024
Good Morning JanaWe're glad to hear that you had a pleasant experience during your stay. Thank you for choosing our hotel, and we hope to welcome you back again soon.

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
So convenient to the terminal.
Se hospedó 1 noche en abril de 2024
Respuesta de Sane Dube el 7 may. 2024
Thank you for your feedback. We highly appreciate it Looking forward to welcoming you back soon.

10/10 Excelente

Derek

Se hospedó 1 noche en mayo de 2024
Respuesta de Sane Dube el 7 may. 2024
Thank you for your feedback. We highly appreciate it Looking forward to welcoming you back soon.

6/10 Aceptable

jordan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel is within the airport. This is great to keep you central and easy access to your flight. There was some noise in the corridor by other residents, this happens and I sure am an one off. Restaurant was fine and lots of offering
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 3 may. 2024
Good Morning JordanThank you for your review. We're delighted that you had a good stay overall. Your feedback helps us to continually improve our services for future guests.

10/10 Excelente

Melusi

Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 23 may. 2024
Good MorningYour continued support means everything to us, and we cannot wait to exceed your expectations every time you choose us.

8/10 Bueno

Kazunori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de sane dube el 3 may. 2024
Thank you for your feedback. We really appreciate your business.

8/10 Bueno

Ron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect for an overnight layover.
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea el 2 may. 2024
Good MorningWe're pleased to hear that you had a positive experience during your time with us. Your feedback helps us improve, and we hope to welcome you back soon

10/10 Excelente

Hendrik, Saint Johns

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect location for a late arrival or early departure flight from Oliver Tambo international airport
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 2 may. 2024
Good Morning HendrikYour five-star rating means the world to us! We're delighted that you enjoyed your time at our hotel, and we look forward to welcoming you back in the future.

8/10 Bueno

Steven, Cholsey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great value for money hotel right in the airport. Great meals at reasonable prices. Modest rooms but ideal for that quick in and out. Being super critical, check in and out could be streamlined and more efficient. Wish more airport hotels around the world were like this.
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 30 abr. 2024
Good Afternoon StevenWe're pleased to hear that you had a positive experience during your time with us. Your feedback helps us improve, and we hope to welcome you back soon.

10/10 Excelente

Kendrick

Viajó por negocios
Le gustó: Servicios
Right there at the airport, super convenient, but noisy due to airplanes taking off and landing all night and early am.
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 29 abr. 2024
Good AfternoonWe sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

10/10 Excelente

Johannes

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy walkable connection to the Airport
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 30 abr. 2024
Good Afternoon JohannesWe're over the moon to receive your five-star rating! It's fantastic to hear that you enjoyed every aspect of your stay with us, and we can't wait to welcome you back.

8/10 Bueno

Andrew

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a good stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 29 abr. 2024
Good Morning AndrewThank you for your review and for choosing our hotel. We appreciate your feedback and are glad to hear that you enjoyed your stay overall.

8/10 Bueno

Regina, Houston

Se hospedó 1 noche en abril de 2024
Respuesta de Thami Lungu el 19 may. 2024
thank you

10/10 Excelente

Simon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient for the airport
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 29 abr. 2024
Good Morning SimonThank you for taking the time to leave us a 5-star rating – it’s much appreciated.

6/10 Aceptable

Toshiyuki

No le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de thami lungu el 26 abr. 2024
Good day may you kindly inform us how your stay was?

8/10 Bueno

Hamios

Viajó con su pareja
Proximity to airport
Se hospedó 1 noche en abril de 2024
Respuesta de Sane Dube el 23 abr. 2024
Good morning.Thank you for your feedback. We highly appreciate it. Looking forward to welcoming you back soon.

8/10 Bueno

Von

Se hospedó 1 noche en abril de 2024
Respuesta de Deputy General Manager el 13 may. 2024
Thanks so much for sharing your experience with us.

10/10 Excelente

Graham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 24 abr. 2024
Good Morning GrahamThank you very much for your fabulous review. We are thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back.

8/10 Bueno

Delmaree

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overall the hotel was excellent, my one and only complaint would be that the room we occupied on the dates's 14th- 16th April had alot of noise going on around that area during the night mainly from the metal stairwell, car park and the slamming of doors.Not an ideal side of the hotel to be in if after a long and exhausting flight...and a good nights sleep was needed !
Se hospedó 2 noches en abril de 2024
Respuesta de Sane Dube el 22 abr. 2024
Good day.Thank you for your feedback. We appreciate your business.

10/10 Excelente

Aaron, Victoria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, excellent food within walking distance to the terminal - very convenient, clean and friendly service.
Se hospedó 1 noche en abril de 2024
Respuesta de Sane Dube el 22 abr. 2024
Thank you for your feedback. We highly appreciate your business. Let us know if you have any questions or concerns.

10/10 Excelente

Lulama T

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the location and the front desk stuff There’s nothing I disliked
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 20 abr. 2024
Good Morning LulamaThank you for the amazing five-star review! We're thrilled that you had such a positive experience at our hotel, and we can't wait to have the pleasure of hosting you again soon.

8/10 Bueno

Angus

Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 9 may. 2024
Good Day AngusWe're pleased to hear that you had a positive experience during your time with us. Your feedback helps us improve, and we hope to welcome you back soon

10/10 Excelente

Andrew, Blacksburg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 19 abr. 2024
Good Morning AndrewThank you for the wonderful review. We will continue striving to provide exceptional service and outstanding customer care to make every interaction with us remarkable.

10/10 Excelente

Simon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really convenient, clean and quiet
Se hospedó 1 noche en abril de 2024
Respuesta de Andrea el 16 abr. 2024
Good Morning SimonWe're thrilled that you enjoyed your stay with us. Your comments are valuable to us as we continue to strive for excellence in guest satisfaction

8/10 Bueno

Annett

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good price for an Airport- Hotel. Very quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Deputy General Manager el 15 abr. 2024
We will continue striving to provide exceptional service and outstanding customer care to make every interaction with us remarkable.