2/10 Terrible
Jay S.
4 ene. 2026
Le gustó: Limpieza
The host was impossible to reach. The telephone number we were given was not in service. We had issues from the first day, We rented this apartment because it had parking. Instructions were sent regarding a push button FOB in the apartment, with a video, for access to the garage. Upon arrival late afternoon no FOB. Took several hours and calls to VRBO to be told we had to download a complicated phone app to open 2 gates. Hot water was an ongoing issue. Available only with a 40 minute wait with a timer. It did not work the 1st 2 days. Then it did work after we let the water run for 15 minutes the next 2 days. Then worked on and off. No instructions for other appliances such as stove top which had a lock that needed undoing. Last insult was doing a wash the last night. After the cycle we could not get the washing machine door open. Since we could never reach the rental agent directly we had to leave without our laundry. Much of these issues could have been resolved if Isrental could have been directly contacted and responded directly to our problems. Totally incompetent company.
Jay S.
Se hospedó 8 noches en diciembre de 2025