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Opiniones sobre Hotel Tokyo Palace

3 out of 5
Hotel Tokyo Palace
Near Fort, Airforce Chouraha, Dhibba Para, Jaisalmer, Rajasthan

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 41 de 85 opiniones" "
Evaluación: 8 - Bueno. 31 de 85 opiniones" "
Evaluación: 6 - Aceptable. 9 de 85 opiniones" "
Evaluación: 4 - Mediocre. 2 de 85 opiniones" "
Evaluación: 2 - Terrible. 2 de 85 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en febrero de 2020
Respuesta de nanga el 5 abr. 2023
thank you so much take time and right review see you again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen trato del personal, la terraza con restaurant y vista al fuerte da para quedarse largo rato leyendo ahí. La limpieza impecable y buena ducha caliente. La pileta estaba en reparación, y no avisaron antes de reservar, así que si van por la pileta pregunten antes.
Se hospedó 3 noches en febrero de 2020
Respuesta de nanga el 17 abr. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

Noelia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

MASANORI

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
事前連絡もせず朝の4時に着いてしまいましたが無料で部屋を貸してもらえました。 オフシーズンでキャメルサファリは高かったですがいい経験が出来ました。 チェックアウト時に日本語ペラペラのオーナーさんと話せて良かったです。 チャイもいただき、駅まで無料で送って貰えました。 個室でしたが他の日本人もたくさんおり情報交換など出来たので有意義に過ごせました。 またいつか訪れたいと思います。
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Hideki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
列車の到着時間により、通常チェックイン時間よりも早く宿に着いたが、追加料金なしで部屋に案内してくれました。 ツアーの手配は迅速で、両替も快く対応してくれました。
Se hospedó 3 noches en enero de 2024
Respuesta de nanga khan el 9 mar. 2024
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future

8/10 Bueno

Deepankar

Se hospedó 2 noches en agosto de 2023
Respuesta de nanga khan el 28 ago. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

JEWON

Se hospedó 1 noche en mayo de 2023
Respuesta de nanga khan el 20 jun. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

makoto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
快適！
快適で、サービスも良かった。
Se hospedó 1 noche en abril de 2023
Respuesta de nanga khan el 20 jun. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

Seon Young

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de nanga khan el 20 jun. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

8/10 Bueno

Mark René

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de nanga khan el 22 mar. 2023
thank you so much take time and right review see you again

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff is kind to customers.
Se hospedó 3 noches en abril de 2021
Respuesta de khan el 5 abr. 2023
thank you so much take time and right review see you again

10/10 Excelente

Chie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Such a wonderful stay
Very kind staffs and nice room. They welcomed us with chai or miso soup. This hotel has such a big hospitality. Restaurant is also nice, we used there everyday. We also joined a tour and it was very organized and reasonable price, thank you a lot. We wil come back this hotel again when we travel India.
Se hospedó 2 noches en febrero de 2020
Respuesta de nanga el 17 abr. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Everything was excellent . Staff was very co operative .
Se hospedó 2 noches en febrero de 2020
Respuesta de yusuf el 15 feb. 2020
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

8/10 Bueno

ching yi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
值得再住的...
離城堡很近，隨意走都可以回到飯店。
Se hospedó 1 noche en enero de 2020
Respuesta de yusuf khan el 11 feb. 2020
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
On the positive side, location is good, very close to the fort and the lake. Just a few minutes of walking. Safe area. Staff is friendly and they were kind to pick me up at the train station for free. The restaurant on the rooftop is good, nice view, good food at affordable prices. Main waiter is a really cool guy, very friendly, too. Decoration is really nice. Hot water with good pressure (though not all the time). On the negative side, room is very cold in the winter, no heater. Also, very noisy. There's a hotel next door that plays music all night till 1am or 2am, every day. In the morning too. Very difficult to catch some sleep. The mattress is also too thin and soft.
Se hospedó 7 noches en enero de 2020
Respuesta de yusuf el 11 feb. 2020
We appreciate your feedback. I am sorry to hear you did not have an ideal stay with us. I will be sure to speak with the staff about WRITE REVIEW CONCERNS HERE. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
居心地のよいホテル！！
初インド旅行で1人旅だったこともあり、口コミを見て日本人利用が多い このホテルに宿泊を決めました。 日本語が話せるスタッフがいるのはやっぱり安心だし、話せない方も 丁寧に話してくれます。 部屋の可愛さもよかったですが、屋上のレストランが良かったです！ 食事をしながらフォートを眺めるのは最高！！ キャメルサファリの予約やチェックアウト後の交通手配、外貨両替など サービスがしっかりしていて安心して過ごせました。
Se hospedó 2 noches en diciembre de 2019
Respuesta de yusuf khan el 11 feb. 2020
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

8/10 Bueno

Øystein

Se hospedó 2 noches en diciembre de 2019
Respuesta de nanga el 17 abr. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de yusuf khan el 14 dic. 2019
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
バックパッカーで旅をはじめていくつかのホテルに泊まりましたが、一番素敵なホテルでした！ とにかくスタッフが全員親切です。日本語を少し話せるスタッフもいたので、日本人の方は安心して泊まれると思います。日本語を話せないスタッフも、ゆっくり丁寧に英語で話してくれました。 事前に連絡をすると、無料で駅まで迎えに来てくれます。 安心して泊まれるホテルなので、おすすめです。私もまたジャイサルメールに来ることがあったら、泊まりたいと思います！
Se hospedó 1 noche en septiembre de 2019
Respuesta de nanga khan el 25 sept. 2019
Greetings from Hotel Tokyo Palace Jaislamer! Thank you so much for taking time to share your experience. We really appreciate your feedback. Hope to See you again

10/10 Excelente

I

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Prima kamers, super personeel, top restaurant!
De kamers zijn ruim en schoon. Het personeel is behulpzaam en vriendelijk. Klein maar leuk zwembad. Restaurant met terras op het dak met prachtig uitzicht en heerlijk eten! Een aanrader, ik zou teruggaan!!
Se hospedó 2 noches en julio de 2019
Respuesta de nanga el 14 ago. 2019
Greetings from Hotel Tokyo Palace Jaislamer! Thank you so much for taking time to share your experience. We really appreciate your feedback. Hope to See you again

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en abril de 2019
Respuesta de nanga el 17 abr. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Top Gaff will go again
Brilliant hotel, great staff and a decent price.
Se hospedó 2 noches en marzo de 2019
Respuesta de NANGA el 1 abr. 2019
Dear Mickael , Thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer. Best wishes

8/10 Bueno

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ne pas se fier aux apparences, séjour excellent.
Contrairement à une première impression notre séjour c'est déroulé de très bonne façon. Après quelques petits soucis d'organisation, mais il ne faut pas oublier que nous sommes en Inde, les deux propriétaires (2 freres) ont tout fait pour nous faciliter la vie quant à la restauration rien à dire, enfin si excellente.
Se hospedó 2 noches en marzo de 2019
Respuesta de NANGA KHAN el 1 abr. 2019
DEAR ERIC Thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer. Best wishes

10/10 Excelente

Oliver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Gem in the Desert
I loved staying at the Tokyo Palace. The staff went out of their way to be helpful, even send someone to pick me up from the train station for free at 4:30am and to drop me off at midnight again after my stay. The rooms are spacious and clean with comfortable beds. The rooftop restaurant is an awesome area to just chill for hours, enjoy the view and have a great meal too. I would definitely recommend the place.
Se hospedó 3 noches en marzo de 2019
Respuesta de NANGA KHAN el 1 abr. 2019
Dear OLIVER , Thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer. Best wishes

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2019
Respuesta de nanga el 6 abr. 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en enero de 2019
Respuesta de nanga el 6 abr. 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excelente

Dipalee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Stay
Very nice
Se hospedó 1 noche en enero de 2019
Respuesta de Nanga el 19 feb. 2019
Greetings from Hotel Tokyo Palace Jaislamer! Thank you so much for taking time to share your experience. We really appreciate your feedback. Hope to See you again

4/10 Mediocre

Dinesh

Le gustó: Limpieza
No le gustó: Personal y atención
Average Stay ! Locality near Hotel is not so good. Breakfast is not Buffet and you have to wait long to get a single dish after your order. Dirty Swimming pool and very Small,Should not call as Pool. Tea ,cofee maker is there but no pouch of the same in tray. Water pressure is very less for Jet of Pot. Towels are bit dirty. No Multicousine Food.
Se hospedó 1 noche en enero de 2019
Respuesta de nanga el 17 abr. 2023
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel location is very good with walking distance to the golden fort (route though through by lanes of the neighbourhood and tidy). Fantastic view of the fort from rooftop restaurant. Restaurant is nice and cosy but food a little bit dampner. Staff is courteous but restaurant closes by 10:30 pm. Boarders need to be quiet without any loudness at night. Overall experience is quite good.
Se hospedó 1 noche en enero de 2019
Respuesta de manager el 10 ene. 2019
Thank you for your feedback. we are glad you enjoyed your stay with us.

8/10 Bueno

ブチ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
バス停から便利な場所にあるので歩いていける
Se hospedó 1 noche en noviembre de 2018
Respuesta de Manager el 23 nov. 2018
thank you for your feedback

8/10 Bueno

Max

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice small hotel with rooftop restaurant and pool
Two story small hotel with good rooftop restaurant, spacious rooms and pool. Close to fort (short 10 minute walk).
Se hospedó 1 noche en septiembre de 2018
Respuesta de Nanga Khan el 27 oct. 2018
Thank you for your feedback

10/10 Excelente

Kip, London

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good value and relaxed stay
Was given choice of rooms. Good view from roof top restaurant. Staff kindly gave me a free early morning lift to train station and extra bottles of water.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Nanga khan el 26 sept. 2018
thank you for your feedback. we are glad you enjoyed stay in our hotel

10/10 Excelente

Shirley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great little hotel
Quick and easy check in. Lovely room with large comfy bed. Also had a couple of window seat type couches, fridge and tv with satellite channels. Complimentary water, tea and coffee. The staff went out of their way to help you and were always extremely polite and happy to see you. The restaurant is on the top floor. For breakfast there is a limited but adequate choice. We ate most of our meals here and where never disappointed. The only reason I haven’t given it 5 stars is that the pool in my opinion needed cleaning and the bathroom amenities could be improved upon as just given a bar of soap. No shampoo, shower gel etc. However I wouldn’t hesitate to stay there again.
Se hospedó 5 noches en agosto de 2018
Respuesta de Nanga Khan el 24 sept. 2018
Thank you for your feedback. hope to see you again in our hotel

10/10 Excelente

Shinichi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
落ち着けるホテル
スタッフは日本語を少し話すので日本人なら楽です．でも日本人以外にもお勧めです．よく声をかけてきてゲストのことを気にかけてくれます．到着時にはピックアップもしてくれます．ジャイサルメールに入った一番最初のバス停に迎えに来てくれます．歩いてホテルまで行く人は２番目のエアフォースサークルで降りると近いです． もちろん帰りは最寄りの交通機関まで送ってくれます． お勧めはホテルが企画するキャメルサファリです．私は１６時にホテルを出発して，砂漠に１泊するツアーに申し込みました．ラクダに乗る体験や星空の下で眠る体験もよかったですが，砂漠に住む家族のところに立ち寄ったのが印象的でした．その家族には女の子が２人いました．ツアーの行程が分かっていたら遠くて学校に行けない子供たちにペンやノートを持っていったのにと思いました． 私が利用した７月はプールに水が入っていてヨーロッパからの家族が泳いでいました．私は水着を持ってこなかったので泳げませんでしたが．．．砂漠の町のホテルで泳ぎたい人は予約するときにプールが使えるか確認するといいです． このホテルで一番いい場所は屋上のレストランです．朝はとても気持ちが良いです．Fortを眺めながらたっぷりのチャイとインディアンブレックファースト食べます．心地いい風があって，ずっと居たかった．このレストランで朝食を食べるならホテルに宿泊することをお勧めします．
Se hospedó 4 noches en julio de 2018
Respuesta de Nanga Khan el 24 sept. 2018
Thank you for your feedback. hope to see you again in our hotel

8/10 Bueno

mickael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nous avons bien été accueillis L hôtel est propre nous avions pris une suite qui était très confortable ; la salle de bain n était pas niquelle mais ça passe Le toit terrasse offre une belle vue sur jaisalmer et son fort La nourriture est bonne et pas très chere il y a même de la bière L hôtel est à peine 10 min à pied de la ville Le seul défaut pour nous c'est le eau de la piscine qui est très trouble on a pas eu envie de s'y baigner maigres la chaleur Je recommande quand même
Respuesta de Nanga el 16 abr. 2018
Dear Mickael , Thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer. Best wishes !

10/10 Excelente

chin, taipei

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sweet place
Comfortable and sweet place , roof restaurant is wonderful
Se hospedó 1 noche en febrero de 2018
Respuesta de Nanga el 2 mar. 2018
Thanks for taking the time to share your wonderful experience. We are so happy you felt so looked after. Best wishes to you.

6/10 Aceptable

Cliente verificado

so so
so so
Respuesta de Nanga el 23 feb. 2018
Thanks for taking the time to share your wonderful experience. We are so happy you felt so looked after. Best wishes to you.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gut und günstig
Freundlicher Empfang, gute Preise. Jederzeit gerne wieder
Se hospedó 1 noche en enero de 2018
Respuesta de Nanga el 19 ene. 2018
Vielen Dank für Ihre Bewertung. Wir haben es genossen, Sie bei uns zu haben und sind so glücklich zu hören, dass Sie Ihren Aufenthalt so genossen haben. Beste Wünsche für Sie.

10/10 Excelente

Jackie65

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good place in good location
Definitely a place worth considering when you're on a budget trip, good location, friendly people all around, beds are fine, rooms quiet, close to many places which have food and is tasty, in general Jaisalmer is a great city, very quiet, very warm, people are friendly etc..
Se hospedó 4 noches en enero de 2018
Respuesta de Nanga el 17 ene. 2018
Thanks Jackie - we love that you loved it! Thanks for taking the time to share. All wishes to you.

10/10 Excelente

ethan, dalton ga

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome staff and great location
Honestly was not expecting much, but was surprised by how generous the hotel staff treated me and how welcoming they where. My room was perfect size and location was wonderful. The hotel (sakhi)picked me up from train and a chi when we arrived to hotel. All I can say was wow total worth every dollar. The food was great also and fair prices. The camel safari lead by (daniel) was okay and only bc It was cold and I didn't get any good pictures but that's outside the hotels control.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Nanga Khan General Manager el 12 dic. 2017
Dear Ethan, Thank you for taking time out to share this delightful review. We are glad you have wonderful memories from your experience with us. Delivering excellent service is our utmost priority and we are thankful that you have experienced it. We are delighted to read your compliments on our entire team and I have taken the liberty of sharing your lovely feedback with the entire team and they are equally excited to know about your Royal experience at the Palace. We value your kind patronage, I am confident that you would provide us another opportunity to be of service to you and experience the gracious hospitality provided by Hotel Tokyo Palace. We look forward to welcoming you to the palace, once again.

10/10 Excelente

Heidi , NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hotel with great food & rooftop dining
The outside of the building and inside the bedrooms are decorated as beautify as the pictures show. Loved our stay here. The meals were delicious and the staff did their best to impress. There is a swimming pool, and the view of it is nice. But we've been sick from the water in India already and I didn't quiet trust the colour of the water in the pool - so we never used it. We only stayed one night, but were very impressed. The most comfortable beds we slept on in India were at this hotel. And the shower really was hot as advertised (some other hotels advertised hot showers but they were only warm)
Se hospedó 1 noche en noviembre de 2017
Respuesta de Nanga Khan el 2 dic. 2017
Thank you for your valuable feedback which will certainly enable us to measure and improve our performance of hospitality services. We appreciate the time and effort taken by you and look forward to receiving you at Hotel Tokyo Palace with the opportunity to be of service to you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bestes Preis-/Leistungsverhältnis
Von fünfzehn besuchten Hotels in Indien eindeutig das beste Preis-/Leistungsverhältnis. Zimmer war groß und machte was her. Nettes Restaurant auf der Dachterasse. Komfortabel für indische Verhältnisse.
Se hospedó 1 noche en mayo de 2017
Respuesta de Nanga el 23 ene. 2018
Sehr geehrter Herr, Vielen Dank, dass Sie sich die Zeit genommen haben, diese reizvolle Kritik zu teilen. Wir freuen uns, dass Sie wunderbare Erinnerungen an Ihre Erfahrungen mit uns haben. Es ist unsere oberste Priorität, einen ausgezeichneten Service zu bieten, und wir sind dankbar, dass Sie es erfahren haben. Wir freuen uns sehr, Ihre Komplimente für unser gesamtes Team zu lesen, und ich habe mir die Freiheit genommen, Ihr schönes Feedback mit dem gesamten Team zu teilen und sie sind gleichermaßen erfreut, von Ihrer königlichen Erfahrung im Palace zu erfahren. Wir schätzen Ihre freundliche Schirmherrschaft, ich bin überzeugt, dass Sie uns eine andere Gelegenheit zur Verfügung stellen würden, um Ihnen zu dienen und die gnädige Gastfreundschaft zu erfahren, die vom Hotel Tokyo Palace zur Verfügung gestellt wird. Wir freuen uns darauf, Sie wieder im Palais begrüßen zu dürfen. Mit freundlichen Grüßen.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great service, excellent location and very clean
I was extremely pleased with the staff especially Daniel. Hotel also has free shuttle to the train station. Food was vety good and reasonably priced. Good view of the fort from the rooftop.
Respuesta de Nanga el 23 ene. 2018
Thanks a lot Jeffrey. We are so happy you found our place so great. Do come back soon!

8/10 Bueno

Namhoon

Le gustó: Limpieza, comodidad de la habitación
그냥저냥괜찮았음 non ac였는데 방이시원했고, 와이파이도 괜찮았고 식당도괜찮았음
귀하의 경험을 공유 할 시간을내어 주셔서 감사합니다. 귀하의 의견에 진심으로 감사드립니다.

8/10 Bueno

Carola, Wales UK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A caring welcome
We arrived exhausted and filthy from 3 days on camels in the desert, and it was brilliant to be welcomed so kindly and shown to a clean, cool room. Daniel, the manager, is kindness itself, helpful in every way, and we found the rest of the staff helpful too. The restaurant serves very tasty food, and we enjoyed sitting up there looking at the wonderful Jaisalmer fort and catching up with our emails over sandwiches and lassi. Thanks, Hotel Tokyo Palace, for a restorative stay.
Respuesta de Nanga Khan el 2 mar. 2017
Thanks for taking the time to share your thoughts. We really appreciate your feedback.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
Comfy though aged.
Fine stay. we loved stable hot water and a comfy bed after our time in the desert. Wifi very bad though.
Respuesta de General Manager el 13 mar. 2017
Greeting from hotel Tokyo Palace ! Thank you for choosing our hotel and for taking the time to post this lovely review! We are very glad you enjoyed your stay among us, and after coming back from the Safari. It was so nice having you a relaxable time. We look forward to welcoming you back to our hotel.. Perhaps during your next world trip ! Sincerely, Nagodar Khan

2/10 Terrible

Pallavi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Chaitanya, Nasik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing experience
The Hotel is simply superb. It's extremely tourist friendly irrespective of you being backpacker, solo traveler or with family. The hotel is the only one who sent me a personal mail confirming my booking and told me they could plan my trip at Jaisalmer. Staff at desk are extremely helpful and warm hearted. They called me night before my journey to Jaisalmer and asked what time will I be reaching Jaisalmer and if I need any assistance in morning to reach hotel. Small gestures like these are very heart warming and make you feel special. Hotel is extremely close to the central bus station and easy to find. Rooms are very clean and spacious. Staff members are very helpful and courteous in solving your queries. The highlight of hotel is roof top restaurant and view of fort from it during night time is breath-taking. They even provided us a ride early morning at 6 am to railway station for free of cost. I really miss our 2 nights stay at hotel. Overall I will highly recommend this hotel. It's totally value for money experience.
Respuesta de Nanga el 23 ene. 2018
Thank you Chaitanya so much for your lovely review. we enjoyed having you stay and are so happy to hear that everything was perfect! best wishes to you.

6/10 Aceptable

Jon, Vancouver, Canada

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The wifi was very weak and the power in the room kept shutting off so the air conditioning barely worked. The safari was over priced so we found and alternate provider and the pool looked quite dirty. In the room the water pressure was low and there was no hot water. The roof top restaurant was ok, nothing special.

10/10 Excelente

Hsaran, Chapel Hill, NC

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful budget hotel
As we arrived at Jaisalmer station we called Hotel Tokyo palace to confirm our arrival time, the hotel taxi picked us up. We were welcomed at the hotel & were promptly shown to our room even before check in. We went up to our room, got ready and went up to the rooftop restaurant to have food which was another good experience. We sampled nearly everything on the menu, food is great. Ask the chef to spice up the food if you like spicy food. Try the Nuts curry that's on the vegetarian menu, it was a different tasting dish that one would not find everywhere. The hotel staff is efficient, courteous & very friendly. We liked the hotel for its cleanliness factor. There is a pool to cool off, books in the reception to borrow. We also had the pleasure of meeting the owner a few times. All our tours were arranged through the hotel the city tour was one of the best and the driver Saurabh was extremely patient with us, he told us stories about the structures. We took the villages tour organised from the hotel which included AmarSagar Pol, Ludurva, Kuldharva, Kaba fort, Jaishri lake, Ram Mandir, Bada bagh . On the last day we requested transport to go to the train station, Nisha at reception informed us that it is already taken care of. In the evening we were informed the driver had to leave suddenly, so we were dropped off at the station by the owner himself (just to keep his word). A taxi would have been sufficient. This is the kind of hospitality we expect but rarely get. 5 stars
Hotel Facade
View of the fort from the hotel
Our Room